--- title: "SuperINN.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SuperINN.com Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/127315/SuperINN-com/" page_type: "product" language: "en" --- # SuperINN.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SuperINN.com ## What is SuperINN.com? Property management system that helps inns, cabins and bed and breakfasts with accounting, reservations, and email marketing. ## What is SuperINN.com used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SuperINN.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sarktech.com&name=SuperINN.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SuperINN.com 2.3 (3) VS. [4.8 (1,622)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (3) Ease Of Use 4.6 (1,622) Value For Money 3.3 (3) Value For Money 4.6 (1,548) Customer Service 2.7 (3) Customer Service 4.7 (1,590) ## SuperINN.com alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features AI summary Based on 2,051 Hospitality Property Management reviews Capterra reviewers highlight these as the top features buyers look for in hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**59%**) SuperINN.com includes **Reservations Management**. However, it does not offer **Calendar Management** or **Online Booking**. Its support for **Reservations Management** gives properties a central way to handle guest bookings, track reservation details, and reduce manual entry, helping businesses maintain accurate booking records and manage day-to-day front desk operations more efficiently. Reservations Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Guest Experience Management Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Marketing Automation Automate workflows and trigger campaigns based on customer actions SuperINN.com 5 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Get Advice We can help you find the software with the features you need. Features 2.3 (3) 2.3 Based on 3 reviews ## Pricing Value for money 3.3 (3) ### Starting price Free trial not available Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (3) 2.7 Based on 3 reviews ## User reviews Overall rating 2.3 Based on 3 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent AB Allison B. Innkeeper Hospitality ### "Superinn-great place to start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2024 Pros The calendar is easy to read and the emails were beautiful. The customer service is very personable. I know I am a customer, but they make me feel like a friend. Cons At the time I had to manually input payments into the system, but that may have changed by now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jennifer M. General Manager Hospitality ### "Started off ok" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 24, 2020 Pros SuperINN was our first online reservations system. It was easy to use and made our in-house work load much more streamlined. Cons Customer service got increasingly worse and they went out of business causing us to have to find another system without much notice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Scott B. Owner Hospitality ### "No longer in business!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 19, 2020 Pros My experience with super inn was Medicare at best. They covered up a credit card phishing scam in 2019 and had millions of credit cards compromised on their watch. Cons They have closed for good. Credit card scam and all of their properties they worked with had all their credit cards on file compromised and lawsuits filed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.