--- title: "SmartTracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartTracker Software - reviews, pricing plans, popular comparisons to other SPC products and more." source_url: "https://www.capterra.com/p/127359/SmartTracker/" page_type: "product" language: "en" --- # SmartTracker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartTracker ## What is SmartTracker? SmartTracker provides real-time information for ordered material from start to finish: estimated delivery date, ready to ship date, actual shipment date(s) with tracking information, on-site final receipt date, and any issues with material packaging, quality or quantity. SmartTracker allows for collaborative data entry and review between vendors, expeditors, end-users and project managers. ## What is SmartTracker used for? [Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Procurement](https://www.capterra.com/procurement-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartTracker?[Manage this product listing](https://www.g2.com/products/smarttracker/claim_requests/new?auto=true) ## SmartTracker Overview Updated September 2026 AI summary SmartTracker offers procurement and supply chain management capabilities for businesses of all sizes, integrating inventory and purchase order management with optional features like order tracking, receiving, and vendor management. Deployed via cloud and web-based platforms, it supports logistics, purchasing, transportation, and warehouse operations, helping organizations manage and monitor their procurement workflows efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartTracker 4.5 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (923) Value For Money 0.0 (0) Value For Money 3.9 (773) Customer Service 0.0 (0) Customer Service 3.8 (769) ## SmartTracker alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) Highest Rated [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) [4.8 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/128334/ShippingEasy/) ## FAQs about SmartTracker Overview ### What company size and specific industries is SmartTracker built for? SmartTracker is designed for mid-size companies and large corporations in oil and gas, mining, fisheries, manufacturing, construction, transportation, warehousing, public utilities, education, and healthcare. It fits organizations that operate across industrial, logistics, infrastructure, and service sectors. Features and Usability ### What are the key features of SmartTracker? SmartTracker offers supply chain management, warehouse management, inventory management, and order fulfillment as core features. It also includes order tracking, status tracking, receiving, vendor management, carrier management, EDI, and purchase order management to support procurement, shipping, and inventory control across logistics workflows. Integrations ### Which third-party tools and platforms does SmartTracker integrate with? SmartTracker integrates with SAP Ariba. Getting Started and Support ### What training and onboarding options does SmartTracker offer? SmartTracker provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does SmartTracker offer? SmartTracker provides email/help desk, phone support, and chat. With no reviewer feedback available on support experiences, its support quality cannot be assessed here. Users can expect the listed contact options, but no evidence is available on response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,007 SPC reviews Not all procurement software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Approval Process Control** (**50%** of reviewers rated this feature as critical) - **Spend Control** (**43%**) - **Purchase Order Management** (**48%**) SmartTracker includes **Purchase Order Management**, which helps teams create, track, and manage purchasing activity in one place. However, it does not offer **Approval Process Control** or **Spend Control**. Instead, the product provides **Inventory Management** (**48%**), a feature that can still support procurement operations by helping businesses monitor stock levels and connect purchasing decisions to inventory needs, giving teams better visibility into supply planning and order timing. Purchase Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Carrier Management Find, compare, and select the most time/cost-effective freight carrier EDI Transfer of data from one computer system to another Inventory Management Track and manage inventory levels to maintain proper supply Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Order Tracking Track orders throughout the fulfillment process SmartTracker 11 features ### All Features - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - EDI: Transfer of data from one computer system to another - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Receiving: Manage all receiving processes within a warehouse - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supply Chain Management: Manage the planning and execution of supply chain activities - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing ### Starting price Free trial not available ## Integrations [ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MG Mr G. Materials Manager Oil & Energy ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 8, 2021 Pros Using SmartTracker allows customers, suppliers, and logistics companies to input to a single platform, with some of the features automated, to allow for consistent tracking of materials due, in-transit, and received. Cons As with any system requiring input, it's only as good as the companies/people inputting (and acquiring order and shipment) data. If there was ever a way to tie into manufacturing platforms, it would be even better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elena H. Implementation Lead Oil & Energy ### "Great Tracking and Communication Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 7, 2021 Pros Very straightforward and easy to use. All the information is presented on a single screen and multiple users can all access the same information (and add their own updates)! Cons The interface is easy to use, but you still have to get suppliers to log into the system. For frequent and higher volume suppliers this is not an issue but for one-off suppliers and purchases there may be less compliance with using the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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