Floktu

Floktu

4.5 / 5 7 reviews

Who Uses This Software?

The Floktu platform appeals to three main groups: 1. Independent personal use 2. Professional event sector service providers 3. Corporate event organisers


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.99/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Floktu
  • floktu.com/
  • Founded 2010
  • Australia

About Floktu

A smarter way to manage events to help you focus on the details people remember. Floktu unifies all your event processes so they save you time and resources. The result is one of two products: Floktu Custom & Floktu Swift. Floktu Custom is a custom event platform that integrates your style guide, CRM, communication modules, emailing preferences and workflow that is secure, nimble and robust. Floktu Swift allows you to create a personalized in minutes using a 6-step wizard.


Floktu Features

  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback

Floktu Reviews

Floktu review by SwissCham

Jun 15, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use. Add to calendar feature.

Cons: - have to pay for free events
- not enough flexibility in regards to events page design. Drag and drop features are missing. It's the Floktu way or no way.

Overall: Useful event registration platform
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Recommendations to other buyers: Final invoicing is very confusing as written from Floktu's accounting perspective. I would prefer if the invoice was from the customer's perspective showing: - number of tickets sold @$ = total $ - minus Floktu fees per ticket & total Floktu fees - minus credit card transaction fees per ticket & total cc transaction fees = total net amount transferred incl. GST to customer Overview of attendees is not good enough. There should be a quicker and simpler way of showing registered event attendees (not the people who made the registration). As an administrator I should be able to cancel a registration straight away from the Floktu page. Currently, I have to let Floktu know after the event how many cancellations there were. This in itself is a time consuming process having to repeat the information of the cancelled person. This delays the payment by Floktu to the customer. It would save time to Floktu and the customer if I as an administrator could do it straight away as the cancellations come in.

Great concert ticketing

Mar 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used Floktu Swift for our state concert tour last year. We received personal and tailored support that allowed us to get a stand alone event website up and on sale within a few days. As we had no website of our own at that stage this saved us thousands of $ at the time. Since then we have made our own marketing site and now link to Floktu for our annual program ticketing. The access to real time sales is a huge plus. We haven't used the door scanning app yet but plan to soon.

Vendor Response

by Floktu on May 17, 2016

Thanks so much for your review, Dan! We appreciate it and look forward to working with you for your next concert tour!

Great userfriendly event site!

Sep 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super easy to set up, launch, manage attendees, settle. Excellent support service. Recommend to any business hosting an event here in AUS or overseas.

Vendor Response

by Floktu on September 15, 2015

Thanks for taking the time to give your review Justin. We hope to work with you again soon!

easy peasy

Jul 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: as always staff extra helpful

Great platform - would be perfect with a few tweaks

Jun 14, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The great thing about Floktu is that it's able to be customised to suit your needs, albeit at a cost. We were running a very complex event with both internal ticketing and external ticketing having a different structure, and the team was able to make some changes to accommodate that complexity.

The look and feel of the site is great and user friendly (and ability to closely match corporate branding is a major plus) and the customer service was outstanding - extremely responsive and ready to say yes rather than no to requests.

Downsides: Tax invoice generation was a little problematic as it relied on an image being embedded in an email which often didn't display correctly; event times listed on tickets were for the whole week rather than the individual day/ticket booked; it wasn't possible to cancel one ticket out of a multi-ticket order, so the whole order had to be cancelled; group discounts weren't easily handled. Email integration wasn't easy, especially with multiple events.

No major dealbreakers but some improvements to be made - a few of those issues above work better in alternative platforms like Eventbrite, but overall Floktu is a great product which with some extra work will be outstanding. If your event isn't as crazy complicated as mine you'll have no issues at all!

Vendor Response

by Floktu on June 14, 2015

Thanks for taking the time to review Floktu and for woking with us. We love a challange and we were very pleased to adapt the capabilities of the platform where possible. We also look forward to implementing your feedback to make Floktu even better for the future.

Great, easy to use platform.

Jun 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The platform was great to use in terms of setting up pages, forms, formatting, back end and ticketing aspects. Helpdesk service was fantastic & very prompt and helpful during setup.

Floktu gratefully sponsored our event so the commission costs were removed. For a standard (non-charity) event costs are quite reasonable.

Have recommended the service to anyone I know in events including our Charity for this event - beyondblue.

Vendor Response

by Floktu on June 14, 2015

Thanks for choosing Floktu, Jess! It was our pleasure to partner with Madgwicks in support of Beyond Blue.

Simple to use, no fuss event website software that looks great.

Jun 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Floktu to set up a small preview event for new collection of ours. The product was simple to use & after 20 minutes I had a fully functioning event website with multiple pages. The support staff communicated well and the process was a breeze.