Who Uses This Software?

The Floktu platform appeals to three main groups: 1. Independent personal use 2. Professional event sector service providers 3. Corporate event organisers


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    No ticket fee or service fee. Only 3% processing fee.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Floktu
  • floktu.com/
  • Founded 2010
  • Australia

About Floktu

A smarter way to manage events to help you focus on the details people remember. Floktu Swift allows you to create a personalized in minutes using a 6-step wizard, and it's absolutely free. Floktu Custom is a custom event platform that integrates your style guide, CRM, communication modules, emailing preferences and workflow that is secure, nimble and robust. Whichever product you choose, Floktu unifies all your event processes so they save you time, money and resources.


Floktu Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Floktu Reviews Recently Reviewed!


Floktu review by SwissCham

Jun 15, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use. Add to calendar feature.

Cons: - have to pay for free events
- not enough flexibility in regards to events page design. Drag and drop features are missing. It's the Floktu way or no way.

Overall: Useful event registration platform
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Recommendations to other buyers: Final invoicing is very confusing as written from Floktu's accounting perspective. I would prefer if the invoice was from the customer's perspective showing: - number of tickets sold @$ = total $ - minus Floktu fees per ticket & total Floktu fees - minus credit card transaction fees per ticket & total cc transaction fees = total net amount transferred incl. GST to customer Overview of attendees is not good enough. There should be a quicker and simpler way of showing registered event attendees (not the people who made the registration). As an administrator I should be able to cancel a registration straight away from the Floktu page. Currently, I have to let Floktu know after the event how many cancellations there were. This in itself is a time consuming process having to repeat the information of the cancelled person. This delays the payment by Floktu to the customer. It would save time to Floktu and the customer if I as an administrator could do it straight away as the cancellations come in.

I have been using Floktu for approx 4 years - they are continuously improving the product

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is second to none, they are always there to help with work-arounds if required. The software is really cost effective especially for community events. I recommend them to all of my clients

Cons: I have a few complicated events where the answer is not always as straightforward as it should be. The software didn't always have an "Easy Fix" however the customer service team have always been amazing in helping with workarounds to make it all happen.

Overall: Cost Effective and great customer service

Vendor Response

by Floktu on May 03, 2018

Thanks for such a positive review, Celia! We always love working with you, and building Floktu up to become a continuously better product. All the best, from the Floktu team.

Great platform - would be perfect with a few tweaks

Jun 14, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The great thing about Floktu is that it's able to be customised to suit your needs, albeit at a cost. We were running a very complex event with both internal ticketing and external ticketing having a different structure, and the team was able to make some changes to accommodate that complexity.

The look and feel of the site is great and user friendly (and ability to closely match corporate branding is a major plus) and the customer service was outstanding - extremely responsive and ready to say yes rather than no to requests.

Downsides: Tax invoice generation was a little problematic as it relied on an image being embedded in an email which often didn't display correctly; event times listed on tickets were for the whole week rather than the individual day/ticket booked; it wasn't possible to cancel one ticket out of a multi-ticket order, so the whole order had to be cancelled; group discounts weren't easily handled. Email integration wasn't easy, especially with multiple events.

No major dealbreakers but some improvements to be made - a few of those issues above work better in alternative platforms like Eventbrite, but overall Floktu is a great product which with some extra work will be outstanding. If your event isn't as crazy complicated as mine you'll have no issues at all!

Vendor Response

by Floktu on June 14, 2015

Thanks for taking the time to review Floktu and for woking with us. We love a challange and we were very pleased to adapt the capabilities of the platform where possible. We also look forward to implementing your feedback to make Floktu even better for the future.

Go from amateur to Rock-Star level organisation and presentation of your event with Floktu!

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Overall the set up was straightforward but with lots of detailed options to completely customise your event marketing, ticketing and information. The technical customisation was all supported by online, phone and video-call support which made having questions answered and adjustments made a breeze.

Cons: Because of the detailed ability to customise your site and ticketing, I had some questions about which options to select when setting up, however the customer support was so helpful and easy this was not an issue. Getting support from customer service was not only helpful, but I feel more upskilled to set up my next event- Great easy process!

Overall: Great glossy looking event interface with fantastic info back up and great customer support to use the software.

Vendor Response

by Floktu on May 08, 2018

Thanks so much for your review, Renee! We love hearing that our customer support team made your experience so great, and that they set you up for success for future events too. Looking forward to growing together!

We have used Floktu for a number of events from movie screenings, to large participation events.

Jun 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's intuitive, and easy to use. The dashboard feature is fantastic, and pulling reports on tickets, users, sales is easy.

Cons: The search function would be great if there was an option for a general search (rather than having to define 'email' 'name' 'order id' etc.

Overall: Being able to manage events from the small scale (50 people) to large events with up to 1500 participants

Vendor Response

by Floktu on June 14, 2018

Thank you so much for your feedback, Andy! We love working with you, and can't wait for continued success for your next events!

Simple to use, efficient and cost-effective

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very simple to use, and quite intuitive. It's effectiveness and value for money is excellent and the service/responsiveness of the support team is outstanding.

Cons: The flexibility around 'skinning' or branding the external communications/emails/PDFs is limited. There is some limited functionality around this, but could be improved.

Excellent Product and easy to use

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, with lots of functionality and high level of flexibility in colour designs at a very detailed level.

Cons: When replicating the event, sometimes an issue with the location transfer, so mostly I am forced to start a project from zero again.

Vendor Response

by Floktu on May 07, 2018

Thanks for your feedback and review, Martin! We look forward to continue to work together to create a tool that works perfectly for your needs. All the best!

User friendly site with incredible customer service!

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Floktu is intuitive, user friendly and customizable, and if I ever run into any roadblocks customer support has been extremely friendly and helpful. I also found the option to send invitations straight to my email marketing database super helpful towards promoting my events.

Cons: Was unable to find an option to integrate PayPal as a means of payment method for ticket sales.

Vendor Response

by Floktu on June 06, 2018

Thanks so much for your feedback, Allison. Looking forward to creating more events together!

I love using Floktu. It makes it so much easier to sell tickets and host an event.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's ease of use. It is extremely easy to adapt the website to your ticket needs at any time. The staff are friendly and there to help at all times.

Cons: don't have any cons that I can think of.

Vendor Response

by Floktu on May 07, 2018

Thank you so much for your positive review, Madeleine! We look forward to your next event.

Easy to use once you get familiar with it

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It looks good and makes the process easy for the purchaser. Low commissions and no fees for free tickets is good.

Cons: It doesn't seem to be able to have add-ons where you can sell additional products through the ticketing system such as merchandise, etc

Great website, easy to make ticket categories - excel export could have been better.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Cost was lower than competitors, tickets were easy to make and personalise. User friendly for the customers and support staff were friendly and quick with responses.

Cons: The excel export document was a little confusing, there was no document where we could get all the information we needed.

Vendor Response

by Floktu on May 07, 2018

Thanks so much for your review, Rosey! We look forward to working together to improve our reporting so it works better for your needs. All the best!

Dependable, the customer service is impeccable, and the cost is impossible to beat.

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Once you get the hang of the system, it's very easy and straightforward to use. There are lots of ways to customise your ticket tiers and several settings that allow you and your ticket buyers flexibility. The customer service is also great - accessible, always helpful, and positive to work with!

Cons: It was slightly daunting creating my first event on the original platform but not hard to catch on to - the new set up wizard is seamless!

Overall: Zero cost, flexibility, and efficiency

Great concert ticketing

Mar 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used Floktu Swift for our state concert tour last year. We received personal and tailored support that allowed us to get a stand alone event website up and on sale within a few days. As we had no website of our own at that stage this saved us thousands of $ at the time. Since then we have made our own marketing site and now link to Floktu for our annual program ticketing. The access to real time sales is a huge plus. We haven't used the door scanning app yet but plan to soon.

Vendor Response

by Floktu on May 17, 2016

Thanks so much for your review, Dan! We appreciate it and look forward to working with you for your next concert tour!

Great, easy to use platform.

Jun 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The platform was great to use in terms of setting up pages, forms, formatting, back end and ticketing aspects. Helpdesk service was fantastic & very prompt and helpful during setup.

Floktu gratefully sponsored our event so the commission costs were removed. For a standard (non-charity) event costs are quite reasonable.

Have recommended the service to anyone I know in events including our Charity for this event - beyondblue.

Vendor Response

by Floktu on June 14, 2015

Thanks for choosing Floktu, Jess! It was our pleasure to partner with Madgwicks in support of Beyond Blue.

Great userfriendly event site!

Sep 15, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super easy to set up, launch, manage attendees, settle. Excellent support service. Recommend to any business hosting an event here in AUS or overseas.

Vendor Response

by Floktu on September 15, 2015

Thanks for taking the time to give your review Justin. We hope to work with you again soon!

Simple to use, no fuss event website software that looks great.

Jun 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Floktu to set up a small preview event for new collection of ours. The product was simple to use & after 20 minutes I had a fully functioning event website with multiple pages. The support staff communicated well and the process was a breeze.

Easy to setup and integrate, support team helpful.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Best deal in terms of fees.
Easy to setup and configure and embed in existing website.
A decent amount of options to configure look and feel.
Good support.

Cons: There is currently no API or plugins to allow for direct integration into our website without using iframes.

Vendor Response

by Floktu on May 07, 2018

Thank you so much for your feedback and review! We look forward to continuing to help you run events smoothly with Floktu!

easy peasy

Jul 16, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: as always staff extra helpful

Capterra-loader

I was in a pinch, with zero budget and then I found Floktu

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Floktu allowed me to create a functional, elegant and mobile-friendly) registration page for a youth camp for underprivileged kids in suburban Melbourne. The learning curve was pretty gentle and the content options were spot on.

Cons: The form design was a little clunky, and it's difficult to set up a system where an adult signed up multiple kids, but I managed a bit of a work-around.

Overall: It saved us when things came to a pinch and the budget was non-existent!

Vendor Response

by Floktu on May 07, 2018

Excellent to hear that we were the perfect solution for your needs, Matt! Thanks so much for your feedback and review.