# POSSE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about POSSE Software - reviews, pricing plans, popular comparisons to other Government products and more.

Source: https://www.capterra.com/p/127378/POSSE

---

# 

 POSSE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

POSSE

## What is POSSE?

POSSE is a powerful workflow engine that automates, integrates, monitors and enforces business process rules. For the user, this means that POSSE connects all of their agency's data, so that they can easily search and work with it. It takes tasks and automates them to increase efficiency and allow you to spend more time doing your job, rather than filling out paperwork or searching for information.

## What is POSSE used for?

[Government](https://www.capterra.com/government-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## POSSE alternatives

Highest Rated

[4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

69%

of reviewers

rated it above 4 stars

[4.7 (2,791)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$540.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127378/POSSE/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Code Enforcement

Ensure all properties are adhering to government and legal codes

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Inventory Management

Track and manage inventory levels to maintain proper supply

Permit Issuance

Issuance of valid permits to initiate projects or tasks

Records Management

Ability to record, store, update, and retrieve information

POSSE 8 features

Ensure all properties are adhering to government and legal codes

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Track and manage inventory levels to maintain proper supply

Issuance of valid permits to initiate projects or tasks

Ability to record, store, update, and retrieve information

Online portal through which end users can access the system, manage tasks, or obtain information

Creating, assign, and track jobs and/or tasks for work orders

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.8 (12)

Basic

$0.01

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ED

Eric D.

Head, Archaeology

Government Administration

### "Reflections on ten years using POSSE"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

Our overall experience has been very positive. POSSE has become the centrepiece of our workplace and has resulted in substantial gains in both productivity and quality.

Pros

Our organization began using POSSE ten years ago when we transitioned from a paper-based system of regulatory approvals. The first important benefit was the structure and consistency POSSE brought to our processes, making for more robust and demonstrably consistent decision-making. Now, with years of incremental enhancement, the second benefit to highlight is POSSE's ability to serve a wide variety of needs -- we are starting to use it as an information management system with search and display options that support our work in new ways. A third virtue of POSSE is the reliability of the software -- any service interruptions have been very brief and infrequent.

Cons

There are some design constraints, at least with the components of POSSE we use, that limit design options. Nevertheless, creative ways to meet our needs are usually offered by the Computronix designers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Elaine S.

Coordinator, Customer Service and Technology

Government Administration

### "POSSE pros and cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 6, 2019

How we do our business is constantly changing and with POSSE we are able to capture the information, workflows and processes that are currently required. We are able to continuously able to make changes and improve our system.

Pros

I like that the software is configurable and can easily reflect our processes and workflows.

Cons

It was difficult for our staff to stay current on best practises and latest features on their own. We have moved to a model where we do get support from CX and it has worked much better for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Don R.

Business Analyst

Government Administration

### "City of Edmonton Business Analyst POSSE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 6, 2019

POSSE is used daily to process applications for development permits , subdivision, rezoning and many administrative functions that need to tracked and assigned to staff as the application moves through the work flow. POSSE is an excellent tool to pinpoint who is doing what at any point in the processing of the application. The To do list and the process assignment functions ensure that no file or application is lost and forgotten. Management can review work load and re assign balance as necessary. Connections to mapping systems allow information to be transparent to the public at any time for any application.

Pros

The preset work flow ensures that any repetitious task that are assigned to many staff over many years ensures that all applications are processed in the same manner and in the correct order. In terms of the document control feature, many products did not have this feature and the use is invaluable.

Cons

The biggest concern is the ability to get changes to the system. Our IT governance requires significant justification to update, upgrade and re configure the work flow. Severe restriction in our management make it nearly impossible to effect changes in a timely manner. I would seek a SDK that the staff could use to modify and update processes and work flow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

gurp b.

app analyst

Government Administration

### "Customization"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 10, 2019

We use POSSE for business licensing, bylaw investigations/complaints, animal control, commerical vehicle, bylaw enforcement tickets and property investigations.

Pros

Being able to customize workflows. We can basically build anything we desire within our POSSE client and we can build it on our own with little support or involvement with computronix.

Cons

The ability to customize the look and feel of the software (colors, styles, layouts). various appearance options would be beneficial since we our officers use different hardware (laptops/desktops/tablets/iphones)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kenneth S.

GIS Administrator

Government Administration

### "POSSE Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2019

It has been an excellent experience. The product has been able to adapt to many changes in business processes and operational requirements. It has allowed for readily reengineering our customer services.

Pros

Flexibility, performance, reliability, and integration capabilities.

Cons

Complexity in managing objects, their relationships, and process variables, especially for large enterprise deployments. Lack of visual documentation of workflows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Information Technology and Services

### "POSSE provides consistent value."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2019

POSSE was and still is involved in most of my career. I have had the privileged to use the product to rapidly develop and deploy solutions for various municipal business units.

Pros

POSSE has the malleability to be used in any number of business situations and deployed quickly. When used across the enterprise, it can assist in data collection and sharing which can help avoid having key data stored in spreadsheets or other non-shared data sources. When deployed with a trained group of configuration employees, it is flexible to evolve with business.

Cons

The flexibility of the product means that untrained configuration users can create problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mark L.

GIS Analyst

### "The product is as good as the people that supports it. For 20 years, both have been very reliable."

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

July 6, 2018

Pros

POSSE (server/client) is very flexible in the way it adapts to business changes and very reliable in the way it performs on a daily basis. From data entry (permitting/inspections) to report generation, the customizable user interface is simple, easy to learn, and use. The ability for in-house support to configure the user interface, business workflow, report design/output is a boon to productivity. POSSE allows non-GIS & GIS users alike to use the built-in map feature to display points, lines, & polygons in context of the data. The document feature facilitates digital storage/retrieval & management of documents in various formats, minimizing and/or eliminating physical filing. Allows easy changes to user access to various business elements without marshaling. The ability to create & see visual relationships (child/parent, warnings, etc.) is an added practical solution to complex concepts. There's a lot more...

Cons

Flexibility is a dual-edged sword in this case. It's both good and bad - customization can become overly complex if not properly tracked and structured; overtime it can and will create a very complicated configuration and workflow. Fees are another difficult area to configure, track, adjust, and accurately report on. POSSE does not currently have a built-in robust fee module. The integration of GIS data with POSSE is essential but it requires SDE which can act as a SPOF. Unless there's a way to technically manage the To Do List, it can and has become impractical for many users. The same is true for the customer database in terms of continued proliferation of duplicate and/or unwanted data. Also, the new POSSE web does not support the drag/drop (tow truck) and maybe even the parent/child (jobs) relationship visual.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Teresa W.

Posse Administrator

Government Administration

### "Once I got more involved in the configuration, I could understand and love Posse"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2018

Pros

Software is flexible and configurable: Posse configurations support RTB and RTC business processes: allows to add/change configurations without affecting other processes. Also, what I like the most is all the component and the mechanics behind Posse.

Cons

The cons about this software is that took me time to learn / understand all the components and the mechanics.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Heather B.

Application Analyst

Government Administration

### "As a software developer, I use Posse to build software to manage licensing and bylaw investigations."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2018

Easy to configure with many built in features. Excellent deployment tools. Software is very stable; we get very few support calls from staff.

Pros

Powerful configuration tools; can leverage many existing tools and functions. Configuration tool supports multiple developers; stores modifications in change sets. Great tools for promoting change sets throughout the Posse star. Excellent tools for managing a reporting warehouse and accessing using Dashboard tools. Computronix support is excellent; staff are professional and very knowledgeable.

Cons

Database structure is complex; fifth normal form. Upgrades are somewhat difficult due to the Posse 'star' configuration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Dony T.

IT

Government Administration

### "So far its an excellent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2018

Pros

The freedom the system can be modified to business needs without depending much on external partners or vendor.

Cons

Nothing in particular besides what every system faces . The software itself is very well made and works well for our business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127378/POSSE/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)