--- title: "Arborgold Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Arborgold Software - reviews, pricing plans, popular comparisons to other Landscape products and more." source_url: "https://www.capterra.com/p/12741/Arborgold/" page_type: "product" language: "en" --- # Arborgold Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Arborgold ## What is Arborgold? For over 25 years, Arborgold's all-in-one business software has helped tree, lawn, and landscape companies manage leads and customers, bid jobs, schedule work, track inventory, run supply chain, manage projects, and invoice customers from your computer or mobile device. Learn how our customers are building a better business by automating tasks, optimizing schedules, and connecting the office with the field real-time, resulting in increased profits and a reduction in costs. ## What is Arborgold used for? [Arborist](https://www.capterra.com/arborist-software/)[Landscape](https://www.capterra.com/landscape-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/) Overall rating Based on 65 user reviews Reviews sentiment Positive 82% Neutral 8% Negative 11% Starting price $129 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Arborgold alternatives Highest Rated [4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (362)](https://www.capterra.com/p/161544/Aspire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.9 (149)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/12741/Arborgold/alternatives/) ## FAQs about Arborgold Overview ### What problems does Arborgold solve? Arborgold helps tree care, landscaping, and green industry teams solve disconnected office-to-field workflows, lost leads, manual proposal and invoicing steps, and scheduling headaches. Owners, estimators, crews, and office staff benefit from centralized customer records, mobile bidding, route and crew scheduling, reporting, and quick support that reduces training friction. Answer based on 38 reviews Overview ### Which roles and teams benefit most from Arborgold? Arborgold is most used by office managers, administrators, and operations leaders who handle scheduling, customer records, invoicing, and crew coordination. Owners, presidents, and general managers rely on it for business oversight, estimating, and profitability tracking, while arborists, landscape teams, and business development staff use it to manage jobs, proposals, and client follow-up. Answer based on 63 reviews Overview ### What company size and industries is Arborgold built for? Arborgold is built primarily for small businesses in lawn care, landscape, plant health care, and tree care, with 96% of reviewers from small companies. Its strongest industry fit is Environmental Services at 33%, followed by Construction at 17% and Consumer Services at 9%, aligning with field-service operations. Answer based on 65 reviews Features and Usability ### What are the key features of Arborgold? Arborgold includes core field-service and business management features like CRM, quotes/estimates, work order management, billing and invoicing, and reporting/analytics. Differentiating capabilities include GIS integration, route optimization, and mobile access for estimators and crews. Reviewers also frequently mention QuickBooks integration and customer account history for tracking jobs and payments. Answer based on 38 reviews Pricing ### How much does it cost and what fees or limitations are included? Arborgold starts at $129/month for the Starter plan when prepaid annually, with Professional at 299 and Enterprise at 499. There is no free version or free trial listed. Reviewers call pricing competitive and training worth the cost, but some say it feels expensive for small teams and extra seats. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Arborgold integrate with? Arborgold integrates with 8 third-party tools and platforms, including Google Calendar, Microsoft Outlook, QuickBooks Enterprise, QuickBooks Online Advanced, SendGrid, SiteOne, SuiteCRM, and Twilio SMS Service. It also connects to Twilio for messaging and email-related workflows. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Arborgold? Arborgold offers in-person training, live online sessions, webinars, documentation, and videos. Many teams say estimators, crews, and office staff learn core tasks fairly quickly, especially quoting and mobile access. Admins and teams adopting deeper features or major updates often need more time, with support playing a key role during onboarding. Answer based on 29 reviews Getting Started and Support ### What customer support options does Arborgold offer, and how do users rate the experience? Arborgold offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and quick to respond, with helpful training resources. Some reviewers report long wait times, slow email follow-up, and difficulty resolving certain complex or custom requests. Answer based on 38 reviews Proposals and invoicing ### How well does Arborgold handle proposals and invoicing? Arborgold supports proposal creation, work orders, and invoicing in one workflow, which many green industry teams find efficient. Landscaping and tree care businesses like the clear job and payment tracking, but some users report email delivery issues, limited mobile billing access, template constraints, and occasional accounting integration problems. Answer based on 27 reviews ## Features AI summary Based on 939 Landscape reviews Capterra data shows that buyers of landscape software rank the following features as their top priorities: - **Job Scheduling** (**71%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**67%**) - **Job Costing** (**60%**) Arborgold supports all three of the features reviewers value most: **Job Scheduling**, **Quotes/Estimates**, and **Job Costing**. Together, these capabilities help businesses plan crews and service timelines, create accurate customer proposals, and track project expenses more closely, allowing teams to manage jobs efficiently from initial quote through final cost review. Job Scheduling 2.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Job Costing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Calculate total itemized costs, including initial costs and any changes Mobile Access 2.8 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 2.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Job Management 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Quotes/Estimates 3.1 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Arborgold 88 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Arborists: The software should specify that it caters to Arborists'/tree service professionals' needs - For Lawn Care: Specifically designed to meet the needs of lawn care businesses - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Groundskeeping Management: Track grounds activities done in the field - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Irrigation Tracking: Manage irrigation equipment and trends - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Landscape Design: Edit images and create drawings with computer-aided design (CAD) tools - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Photos/Images: Photos/Images - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vegetation Mapping: A topographic base map that shows vegetation units by appropriate colors and symbols. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (52) 4.1 Based on 52 reviews ## Pricing Value for money 4.0 (48) [View pricing plan details](https://www.capterra.com/p/12741/Arborgold/pricing/) Starter $129.00 Flat Rate,Per Month It includes: - Contact Management - Estimating - Scheduling - Dispatch and Routing - Job Management - Billing and Invoicing - Digital Payment Processing - Unlimited land measurements - Text Messaging Integration - Landscape Design Tool - Third Party Integrations - Website Lead Capture - Email Marketing and Text Messaging Management - Dedicated Account Manager - Unlimited User Technical Support - Extensive Online Support Knowledge Base - Education Webinars on Demand Professional $299.00 Flat Rate,Per Month It includes: - Includes All Features From the Starter Plan Plus - Renewals - Job Costing - Chemical Tracking and Reporting - Material Inventory Management - Auto-Price Jobs - Material and Other Resources - Branded Online Customer Account Portal Enterprise $499.00 Flat Rate,Per Month It includes: - Includes All Features From the Professional Plan Plus - Client Plant and Tree GPS Location Mapping - Equipment Maintenance Tracking - Automated Bid Follow-up - Work Order and Invoice Templates - Project Scheduling - Custom Bid - Expense Tracking - Vendor Management - Accounts Payable - Landscapehub Integration - Project Management - Purchase Order Management Value for money 4.0 (48) 4.0 Based on 48 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ SiteOne](https://www.capterra.com/p/101330/S1/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (65) 4.5 Based on 65 reviews ## User reviews Overall rating 4.3 Based on 65 reviews Filter by rating 5(42) 4(11) 3(5) 2(3) 1(4) Mentioned topic Sorted by most recent TL Theresa L. AC Chemicals ### "Billed but not on billings report" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2026 Just want to inform anyone using Arborgold that if you invoice a job that does not have a crew and schedule date in it (Yes you can do this). It will automatically put the date you invoice it as the completed date. The problem is, when you do this it causes the job to not show up on the billings report. This is going to mess up your accts rec. (\*Note: The payment for the work will show up in the cash receipts report). After finally proving to them this is possible and then being told it is my fault, I was told they will pass on my feedback like this is not a big deal. Now they are supposedly going to correct it. So you may want to find out if there is a way to find these (since they don't show up on the report). Pros As for the Positives, generating renewals is helpful although there are some issues sometimes, I do not think it was ready to handle the amount of customers we have. The routing can be useful. You just have to make sure you unschedule anything that does not get done so it will show back up in the schedular. It is the fact you cannot apply a prepayment to a service, only the job causing you to have to go back and reapply later. Not being able to have an overpayment, when a customer says leave it as a credit for next time, billings not showing in the billings report, but the payment does sho0w in the cash receipts. Cons Right now the issue is some of the jobs that have been billed are not showing up on the billings reports, however the payment for the job shows in the cash receipts. I figured out why the billed work would not show and tried to tell them thinking it might help them fix the issue, but I just kept getting told that I was wrong and I can't even do that, and had to prove it (They would not just try doing it themselves like I said so they could see for themselves). After proving it they say it is my fault. Horrible customer service. Switched from [TSS](https://www.capterra.com/p/147337/ERP/) Way better but old not compatible anymore Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jon C. Owner Construction ### "Good Software Ideas, Poor Support, and Promised Features That Were Not Ready" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 21, 2026 Overall, I would not recommend Arborgold based on our experience. The software had potential, and the estimating portion was useful at times, but the poor support, slow response times, missing promised features, and integration problems made it a bad fit for our company. We are a 10-employee landscape company and were testing Arborgold to see if it was something we could move the rest of the company into. I was the only full seat, and we still spent around $8,000. Looking back, I am glad we did not move the entire company over. For a business, choosing the right CRM is extremely important. A CRM is supposed to help you operate better, not slow you down. For us, Arborgold slowed us down, created extra frustration, and did not deliver on key items we were told would be available. Pros The estimating side of Arborgold had a lot of potential and was probably the strongest part of the software for us. When it worked, it was helpful for putting together project estimates. The software itself was not the main problem — there are definitely good ideas built into it. The true standout was Josh, our trainer. He was fantastic, helpful, and probably the best experience we had with Arborgold overall. Cons The customer service and support were extremely frustrating. When we signed up, we were told there would be chemical tracking and state chemical compliance reporting available for our company. That was a major selling point for us. Six months later, we still did not have the report we needed for our state’s compliance requirements. We were eventually told it would cost $150 per hour to develop the report, even though Arborgold’s website mentions state chemical compliance in multiple places and we were told during the sales process that this feature would be available. After pushing back and sending over the original invoice and website language, it took another couple of months before we were told they would build it at no cost. By that point, we were about eight months in. Support emails often took weeks or months to get answered. We also had issues with their own website form submission code, and our team was able to fix it in-house faster than support could help us. Payment processing was also frustrating. Deposits could take about a week to a week and a half, payments did not always come in order, and sometimes payments were combined. I do not believe we had any missing payments, but the way deposits were handled made reconciliation harder than it needed to be. We also never got QuickBooks fully working. It said we were integrated, but when pushing information through, it would give an error. Chemical tracking ended up being done on paper, which defeated one of the biggest reasons we signed up. The software is expensive, especially for one seat. Adding additional full seats was going to cost several hundred dollars more, and the crew seats were cheaper but still an added cost. The mobile estimating app was usable, but not very enjoyable. Estimating also had bugs, such as crew and equipment hours needing to match when they should have been able to be different. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Needed a stronger system for sending emails and scheduling in one place Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) [LMN](https://www.capterra.com/p/142064/LMN/) Reasons for choosing Arborgold For the Chemical tracking which was advertised and promised on startup! We are at month 10 and still do not have it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Max P. Commercial Business Development Manager Facilities Services ### "Decent Value for Money but needs improvements." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 May 4, 2026 Pros Pricing seems to be competitive compared to other systems. However it does create a lot of issues so it could be a case of getting what you pay for. The customer service is okay and tries to help but I feel the system limits them from finding solutions. Cons There are a lot of glitches. This happens when you are updating hours. There have been multiple times I had to input pricing and hours over 5 times until it finally registered. It is not the most user friendly system. Their measuring tool imagery is also not the most up to date and does not allow you to toggle to winter months to see under tree coverage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Cheri P. Office Manager Construction ### "ArborGold Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 23, 2025 I enjoyed using it for the 4 years I was at my previous company, where I now use Jobber. I enjoy Jobber as well, they both have features that I prefer. Pros Being able to see account history and who had been in an account. Being able to schedule line items by crew and see easily what has been completed/invoiced/rescheduled/etc. Cons Formatting of text for emails, messages, descriptions, etc. Not having most recent notes/communication on the main page of the customer account. Alternatives considered [Jobber AR Software](https://www.capterra.com/p/199198/Jobber-AR-Software/) Reasons for choosing Arborgold More features than Jobber for a larger company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Chris S. Landscape Consumer Services ### "Very poor customer service. Be warned!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 15, 2025 After almost 3 months I never was fully functional. And they wanted to charge me more money on top of the three monthly payments I already made. And on top of the onboarding that I already paid. Pros Nothing except when I did a review on their Facebook page they blocked me. There is nothing to like after paying for 3 months of service and the onboarding fee I never was up and running. And they wanted to charge me more money. And there was no refund which is bs considering how much I paid and how little I got. We've actually hired a lawyer to draft a letter. Cons Before signing up, be aware that you’ll be charged the full monthly subscription fee—even during the setup period. I made three monthly payments, plus a setup fee, and still couldn’t use the software as it was presented during the Zoom sales meetings. Make sure you get written confirmation on whether all necessary forms are included. In my case, they eventually let me out of the contract due to dissatisfaction, but they refused to refund any money. Email responses were slow and inconsistent. I only received a timely reply after escalating my concerns up the corporate ladder. During onboarding, I completed all material uploads and created the entire list of services myself. I also built the full customer database in Excel to be uploaded by their team. If you decide to move forward, be sure to ask whether you’ll be charged monthly even if the software is not yet fully functional. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Arborgold Canceled don't use currently. After 3 months and not being able to use the software and being told I was going to be charged more money on top of 3 months of service I already paid for and the onboarding fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Emma L. Marketing Specialist Marketing and Advertising ### "Arborgold 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 Overall, the experience has been great. It's an easy program to learn and utilize exactly how you need it to work for you. Administratively I would recommend this product to other service providers. Pros Arborgold had many different functionalities that made day to day administrative tasks easier. Running reports to gather valuable information was a key benefit to this program. Cons The only con I have is that I wish it had more automated features such as email reminders to clients about upcoming appointments, invoices, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH Geoff H. Plant healthcare manager Design ### "Why you shouldn’t use ArborGold" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 19, 2024 Terrible. Customer service is a joke. Emails almost never get answered. When they do answer, it is clear they don’t understand the question. Pros I don’t like anything about Arborgold. It is not user friendly, and most importantly, its chemical tracking is unacceptable. Cons Chemical tracking records does not meet expectations. You might need to use a separate software to track chemical logs so as to pass an audit from the department of agriculture. Software will trick you into thinking it tracks weather, but when you attempt to produce a report, the weather data is not available. What a disaster! Switched from [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) We were looking for a better experience in bidding and sending quotes to customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kaity H. General Manager Paper & Forest Products ### "Pleased With a Software Specific to Landscapers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 We have had a great time with Arborgold. Not only does it help us work efficiently, it also has partners with other companies, that will give you a discount if you need their services. For example, we received a discount when setting up our collections service, because we use Arborgold. Pros The ease of writing proposals and sending invoices. I do a lot of field work and am in charge of writing proposals and billing, and if it wasn't so easy, I don't think I could do it all. Cons Arborgold has frequent updates, and as tree people it is hard for us to navigate a new software. Once we get the hang of it, it is alright, but there is always a steep learning curve after an update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Alec W. President Environmental Services ### "Arborgold Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 27, 2023 Pros They definitely have focused on Tree and Landscape industries, and obviously do understand how those industries operate. Cons The list is too long, but a few major issues we've had: Emails (proposals and invoices) are only received by the client about 50% of the time. This is incredibly unprofessional, and we've lost tens of thousands of dollars due to proposals not being received. The program has a "popup" that says "email sent successfully" whether or not the email was sent, which is deceitful and misleading. If you do complain about this they will invariably place the blame on the email service they partner with, which is unacceptable.The core of their software was obviously designed over a decade ago, and is showing its age. No amount of facelifting or color scheme changes will change the fact that this program functions and feels like it was built before smartphones, and is basically unusable on mobile. The mobile version of their app has so few features it is basically useless. Essentially the only "feature" is composing proposals. Technically, you can schedule work on the mobile app, but to say that it is functional is comical. Each service must be scheduled individually; when a job has 25 services this can take 15-20 minutes. The program is extremely unstable, experiencing frequent crashes. In one instance I spent over 45 minutes composing a proposal, only for the program to crash and delete the entire proposal. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I thought that this program would decrease the amount of time spent on the office side of my business, but that is definitely not what I experienced. The program is slow, unstable, and difficult to use and navigate. Reasons for choosing Arborgold They have a good sales and marketing team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Eddie W. director Construction ### "Would NOT reccomend" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 21, 2023 Pros We signed up a year ago on the basis that an Integration with Xero accounting was going to happen within 2 months Cons The xero Integration still hasnt happened and when we asked for a refund we were told that they would not refund anything - waste of time and money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12741/Arborgold/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Aspire vs Arborgold](https://www.capterra.com/compare/12741-161544/Arborgold-vs-Aspire)