--- title: "Page 2 | Arborgold Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Arborgold the right Lawn Care solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/12741/Arborgold/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Arborgold 4.3 (65) [View alternatives](https://www.capterra.com/p/12741/Arborgold/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Page 2 - Reviews of Arborgold ## Showing most helpful reviews Showing 26-50 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Scott H. Director Facilities Services Used the software for: 6-12 months ### "Has Great Functionality But Is So Slow" March 3, 2018 3.0 Very few, spent much time customising and found it slow. Pros Depth of functionality, really like the Work Order feature to allow jobs to remain viewable but unscheduled until I can find a slot. Saves checking and counting proposal status. Cons It is so slow, I times the jump from screen to screen, 3 to 6.5 seconds - really. Have too much to do to be waiting for this every day. Lack of personalised email template - AB cannot add each customers name to the bill, for that personal touch I need to go in and add a name manually, which really takes away from the whole point of it. Item description boxes are only viewable for 1 line so writing long description of a task is arduous. Went back to Jobber, it is quicker, slicker and development is fast too. Review Source Response from Teamfront March 22, 2018 On behalf of all of us here at Arborgold, we¿re sorry Arborgold didn¿t meet your expectations. When reviewing your training and support records, we didn¿t see any feedback or issues reported. Given the opportunity we could have helped to diagnose the speed issue. There are several variables that can affect speed, for example, internet connection, local memory on your machine for browser caching etc. Regarding the personalization of emails, Arborgold does have the ability to auto insert first name, last name or company name in your emails. Lastly, regarding the one line for description, you can click the + symbol to see larger text areas for unlimited service notes and work order notes. Arborgold features for the tree, lawn & landscape industry set us apart from other, more generic field service software. As your needs change I hope you¿ll return back for a chance to experience Arborgold once again and we can diagnose any issue you¿re having or questions on software features. SP Steve P. Used the software for: ### " The best balance of simplicity, full functionality, and cost I've ever seen! " November 13, 2016 5.0 As the owner of a tree service with about 15 full-time year-round employees Sprout was literally an answer to my prayers. We had been using another arbor cultural software for the last nine months, it was confusing, complete overkill, and the only one in the office that knew how to use even 1% of it was the office manager. The mobile app, and field estimating part of the software was completely unusable. because of this we had developed a weird computer/paper filing system. When we received the invitation to be the beta-testers for sSprout, I jumped on it, even though my office manager was very nervous. We had probably spent four months trying figure how to use our old software. Literally, in two days we were fairly comfortable with the Sprout software. The dashboard is a great jumping off spot, the mobile estimator part of the program is simple and doesn't require a special app to use, and the crew scheduler/job scheduler is intuitive, drag and drop simple. I had looked at probably every piece of software for the arbor cultural care industry. Before sprout, everything was confusing and seemed fairly difficult to integrate into our existing system. This software is perfect! It has a very competitive price point, very clean and simple interface and set up, which makes it easy to integrate and train employees on, and gives us all of the basic stuff that we need to run every aspect of our company right off the bat, including all of your basic A/R reports, without a lot of confusing extras. My understanding is that they will be adding add-ons for purchase if you decide you want some of the flowery extras. But, from my perspective, this is the first software I have ever used that was designed to impress an arborist, and not another computer programmer. With most software programs we have used, we probably use about 10% of what it's capable of and the rest of the software just sits there unused because we have no idea what to do with it. With Sprout, we use probably 90% of its functionality on any given day and that is an incredibly empowering feeling, to be able to master, in its entirety, a software program in a short period of time is probably the dream of every owner and office manager in the world. In short, this software is designed to be easy enough to integrate even if you are running your entire company from the dashboard of your pick up truck or the comfort of your kitchen table. Review Source JR John R. Owner Environmental Services Used the software for: 2+ years ### "First Class Service." December 18, 2018 5.0 Arborgold has always been First Class in every opportunity we’ve had to interact with each other. They are tech support staff who I get to speak to the most offers second to none customer service with lightning fast responses to all my questions. Arborgold understands the value of a customer. Pros I’ve had demos with our competition, Arborgold keeps steps simple for efficiency and ease of use. They’re staff has always treated me extremely well addressing all my concerns and fast responses. Cons The biggest complaint I have is not being able to any invoicing, accounting, deposits from Mobile Estimator. There isn’t a good way for me to access any of this information while I’m out in the field. When working 12hrs out and about, to come home to get caught up on things I wasn’t able to do while I was out is a little frustrating. Review Source Response from Teamfront January 14, 2019 John thanks so much for your positive feedback! We really appreciate you and Rick's Plant Health care. Here's the great news... MobileEstimator is currently under technical development review, so there will be more features, including accounting and invoicing enhancements, arriving throughout this year. NS Nancy S. Consultant Used the software for: 2+ years ### "Way too slow to be productive..." November 8, 2017 3.0 It's a very expensive software, maybe for a small tree or landscape company it would work but for us not cost effective. Pros ArborGold has a lot of capability and features. It's Industry specific so if your'e an Arborist, it has wonderful insight into your business and trade. Cons Its platform is access and it runs very slow. When generating reports especially, go get a coffee, do your nails and get lunch because it is a dog. I use Quickbooks too and got spoiled with there split second results. Also, customer service is great when you're buying the product and often absent when you own it. Then any custom reports you need is an upcharge. We switched back to QB... Review Source CW Caitlin W. Marketing and Advertising Manager Environmental Services Used the software for: 2+ years ### "Personal Experience - Use of Arborgold and Contact with Support" August 15, 2019 5.0 Has helped streamline the work day and communications between the office and the folks out in the field. Anytime I have run into an issue customer support has been quick to help and easy to contact. They also seem to genuinely care about keeping your business running smoothly. Pros Many useful features. Arborgold communicates with many third-party apps and programs, such as Twilio and Google Maps, taking some of the work load off staff. Every single customer service representative I've interacted with has been top notch and incredibly friendly and helpful. Cons Would love to see more customization options with automated appointment reminders, such as changing or removing the time stamps. Review Source VR Verified Reviewer Sales Manager Environmental Services Used the software for: 2+ years ### "Highly Recommend This Softwar" September 7, 2018 5.0 On a scale of 1-10, I give them an 11 Pros The ease and functionality of this software is 2nd to none! And their support center is the most responsive I've ever seen. Cons Honestly, there is nothing I can think of. Review Source JG Josh G. Owner Environmental Services Used the software for: 1-2 years ### "Positive" October 16, 2019 5.0 Very good. We are happy with this service. Pros Very professional and nice to show our clients a quality product. Cons Takes a while to understand how to utilize this software to fullest potential. Kind of expensive Alternatives considered [SingleOps](https://www.capterra.com/p/176935/SingleOps/) Reason for choosing Arborgold Referrals from other friends in the industry Switched from [Estimate Rocket](https://www.capterra.com/p/158263/Estimate-Rocket/) Couldn't perform all necessary functions. Review Source GE Gabriel E. Office Manager Environmental Services Used the software for: 1-2 years ### "Exceptional Customer Support" September 24, 2020 5.0 Very positive Pros Customer support is quick to offer advice, solutions, or changes to improve functionality. Frequent updates and training videos are helpful to learn the variety of features. Cons Arborgold has many features of varying degrees of complexity. Sometimes it is difficult to navigate until familiar with the baseline functionality. This however, becomes extremely valuable once a business takes the time to really learn how to use the software. While it may be overwhelming at first, AG support is quick to offer guidance. Review Source Response from Teamfront November 20, 2020 Thank you for your positive review, Gabriel! We appreciate your great feedback about our support team. We're so happy Arborgold is helping you manage your business. JC John C. Plant Health Care Manager Design Used the software for: 2+ years ### "Arborgold is definitely worth the money " November 20, 2019 5.0 During the times where I had run into those learning curves, someone from their amazing staff was right there to help me. (Sensitive Content Hidden), you all are awesome! Pros There are so many things that I'm enjoying about this software. One that stands out is their ability to make upgrades and changes that suit your company's needs. Cons Least thing I liked about the software was the learning curves. This software can do almost anything you can imagine. Reason for choosing Arborgold A local Tree Care company near us used it for years and loves it. Review Source KA Kimberly A. Office Manager Construction Used the software for: 2+ years ### "\[SENSITIVE CONTENT HIDDEN\] is always so Helpful!" April 22, 2020 5.0 My experience with AG depends on the day. I do not like change so when they push out an update- seems a bit too much. Small change is good but the latest update was way to much for me. Pros I have to say I have relied on that little green "icon" to get questions asked and \[SENSITIVE CONTENT HIDDEN\] has always helped me get my questions answered. Cons Updates that effect the way we do things here as opposed to others. When I asked about a few of the changes I was told because other companies requested it. So I am not as important? Review Source BM Brian M. owner Chemicals Used the software for: 2+ years ### "Reps is AWESOME" December 11, 2018 5.0 Been with arborgold for about 11 years now and the customer service has been awesome. Pros I am writing this review because of the great customer support that reps provided me. He was prompt with the feedback from e-mails and when we scheduled a time to speak on the phone he called me at exactly the correct time. He was able to easily communicate what the issue was and how he could correct the problem for me. Furthermore, he moved some jobs in away that made my life much easier. VERY HAPPY Cons NOTHING. Whenever their is an issue, they are quick to resolve it. The updates they provide for the software keep us up to date. Review Source SO Salma O. Operations Manager Construction Used the software for: 2+ years ### "Amazing" October 12, 2020 5.0 Pros There are many tools to help a tree company succeed and stay organized. Any time I am stuck with something I get immediate help and guidance. They have many webinars to help with everything! Cons Don't have any cons at the moment. Everything has been great! Review Source Response from Teamfront November 20, 2020 Thank you Salma for your review! We appreciate all feedback. We're so happy Arborgold is helping your tree care business effectively manage day to day operations! CB Cassandra B. Arborist Environmental Services Used the software for: 2+ years ### "Annual Renewals" January 30, 2020 4.0 Pros I was really stressing annual renewals this year and Arborgold was there to help. After watching a webinar I saw that they could provide the support I needed. I was paired up with \[SENSITIVE CONTENT HIDDEN\], a support supervisor, he made the process so quick and easy and most importantly I am confident what got generated. Cons That I couldn't feel confident on my own. Review Source AM Allison M. CFO Used the software for: ### "True Customer Relationship Management Software" February 1, 2016 5.0 If you're looking for a full CRM software, that's specific to the Green Industry, Arborgold is the answer. There are several software providers out there, that perhaps know how to write software, but none of them actually know anything about the Green Industry. Most of what we found was a generic "any kind of service company" software, but all service industries and their corresponding challenges are a little different. Arborgold knows our industry from years of practical hands on experience in the Green Industry, and it really does show in how it functions. If you want to take your business to the next level, and can't seem to do it on your own, you NEED Arborgold. - Are you tired of spending money to generate leads to get the phone to ring, to only lose the message and forget to call them back? - Do you need help following up on bids you gave to a customer? How about automatically following up with them, without you having to remember to do it? - Do you want to give your customers the ability to pay you instantly without having to call your office to make a payment? - Do you struggle with trying to schedule your production and work orders? <-- Are you still using Excel or some huge list for this? - How many hours a month do you spend on invoicing your customers? What if I told you it would only take you 5 minutes a month? If you said Yes to any of these, then Arborgold will absolutely be able to help you take your business to the next level, and help you keep your sanity in the process. It may be a monthly cost to use Arborgold, but we'll be with them for years to come. I also can't say enough about the entire staff at Arborgold. They genuinely want to help you succeed, and that is something you just can't find anywhere else that writes and supports software. Review Source CG Cynthia G. Office Manager Renewables & Environment Used the software for: 2+ years ### "Very helpful" July 22, 2019 5.0 I have had many great experiences with the team as far as any help I need. Pros The software is easy to use and works great for our busy Tree removal and trimming company. Cons There are some very minor tweaks that are specific to what we use that we wish we could tweak, but this software is designed for more than just what we need. Review Source CW Carol W. office manager Used the software for: 2+ years ### "We have used Arborgold since 2008 we have been pleased " May 11, 2017 5.0 Pros I love the professional look it gives our Company. I want to use more of the features. they are always changing things to make it better. Cons Sometimes it can be difficult figuring out how to use the job cost feature which I still have not gotten down yet but hope to be using crew app so we know when jobs are complete faster. There is nothing I really least like about it just something I need to work on. I does take time to learn it but its worth it. Review Source RM Renee M. Office Manager Consumer Services Used the software for: 2+ years ### "EASE OF USE" September 24, 2018 5.0 To have ArborGold and to be able to complete 9 out of 10 tasks without having to change programs it awesome. Anything that makes my job(s) easier and more efficient gets a gold star from me. Pros The software is very user friendly. It is not complicated to learn and switching from screen to screen is flawless. Cons Some areas required a number of steps to complete and I wish it was a little more efficient. The invoicing requires a deletion of the invoice to add a CC fee to the invoice. Review Source JU Jay U. owner Renewables & Environment Used the software for: 2+ years ### "Our best Organization tool has just became our best PPE tool in this new time." April 7, 2020 5.0 Arborgold Team is Fantastic Pros The flexibility and conveniences that allows us to interact with our customers and pay invoices with a simple email! Cons There is quite a bit i am still learning every day but that is a good thing Reason for choosing Arborgold local Busines Review Source AL Alyson L. Administrative Assistant Consumer Services Used the software for: 1-2 years ### "Best customer service and software" June 19, 2019 5.0 Very user friendly and smooth working software. Pros I enjoy working with this software for how easy it is to use. Very user friendly and if not their customer service is very attentive and helpful! Cons None come to mind. I have had an issue with a staff member but nothing too serious. It happens, not everyone is great at customer service. Reps have been very friendly and helpful! Review Source Sergio M. PCB Design Engineer Automotive Used the software for: 1-2 years ### "powerful tool with best customer service" February 20, 2019 4.0 Pros Easy to use, that means you don't have a hard learning curve. It can be adapt to any company size due to it's functionality, the customer service is brilliant, they will get back to you quickly and solving all your problems. Cons There are a few bugs, although when you report them they are usually sorted on the next update. Review Source KZ Kim Z. Office admin Environmental Services Used the software for: 2+ years ### "Excellent customer service" September 13, 2018 5.0 Pros Arborgold's customer service is outstanding. They are so helpful and always make sure your questions are answered and your problems are solved. CSR isare my go to for the issues I've encountered. They are always willing to take the time to not only fix the problem but teach me how to fix it the next time it occurs. Cons Sometimes the wait times for customer service can be long. Review Source BR Brandon R. President Environmental Services Used the software for: 2+ years ### "Exceptional Tech Support" October 7, 2019 5.0 The Cloud Based System Is Key For My Business! Pros Simple operation. The Tech From Today Was VERY professional! Cons There was nothing not to like about this software. Review Source TQ Theresa Q. CFO Environmental Services Used the software for: Less than 6 months ### "Awesome customer support" September 4, 2019 5.0 Our company was very paper driven and re-creating information occurred frequently. Arborgold provides seamless transition through our processes. Have found history and tracking information that is available very helpful. Pros Seamless workflow capabilities. Can take customer information from initial call, create proposal, work order and then invoice. Large variety of reports available. Flexibility for setup to match company needs. Customer service is excellent. Great response time and very helpful creating templates and answering questions. Cons Large amount of flexibility for setup. Can be difficult to think through and transition from old processes to getting Arborgold setup and staff acclimated. Nice to have options - but need to work through some jobs and determine how you want services and crews to be configured. Review Source Jeriezo M. Teacher Education Management Used the software for: Less than 6 months ### "Arborgold is the best" June 21, 2021 5.0 Pros Very simple to use and has the best costing for jobs Cons It takes time for individuals to learn how to use the software Review Source PP Paula P. Office Manager/Owner Machinery Used the software for: 2+ years ### "We highly recommend Arborgold!" August 9, 2018 5.0 Pros Arborgold has simplified our business in so many ways! We are now able to track our customers, proposals, work orders, accounts receivable and payables much more efficiently! So glad we signed up with them a few years ago. Cons I really cannot think of any Cons. We are overall extremely pleased! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.