# Pointerpro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pointerpro the right Survey solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127434/Pointerpro/reviews --- Pointerpro 4.6 (274) [View alternatives](https://www.capterra.com/p/127434/Pointerpro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Pointerpro Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews JW James W CEOHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants perceive the value of the insights they receive.“ March 23, 2026 BJ Brian J CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “Payment feature doesn't natively support re-attempts after a customer payment attempt fails, though you can build a workaround using multiple conditional survey questions with a payment prompt.“ September 18, 2025 PD Pieter D CeoManagement Consulting, 2 - 10 employeesUsed the software for: 1-2 years. “We use it both in marketing—offering a free basic assessment with instant reports—and in consulting, where we map innovation culture within organizations.“ August 26, 2025 LM Lisa M Senior Training AdvisorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Some of the bulleting and numbering formatting features for text in the reports can feel clunky and limiting.“ March 19, 2025 JW James W CEOHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring.“ March 23, 2026 GO Gary O PartnerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. “ October 22, 2024 CD Carmela D PresidentResearch, 2 - 10 employeesUsed the software for: 1-2 years. “They answered all our questions, handled the complexities and quirks of our project with ease, and have been an ongoing resource as we launched the project.“ June 9, 2026 MH Michael H CEOHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some teething issues.“ March 20, 2025 ## Showing most helpful reviews Showing 1-25 of 274 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ori C. Founder and CEO Management Consulting Used the software for: Less than 6 months ### "Definitely recommend." March 6, 2023 5.0 Really good. Pros Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding. Cons Some features can be further developed at future iterations of the product. Alternatives considered [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) Reason for choosing Pointerpro Better product. Fantastic service. Value for money. Review Source MH Michael H. CEO Hospital & Health Care Used the software for: 2+ years ### "Great platform - highly recommended" March 20, 2025 5.0 Both our use of the Pointerpro platform and our interactions with the staff that support the system have been extremely positive. I’d recommend the system for anyone looking to professionalise their questionnaires or reports. Pros Pointerpro has allowed us to streamline and automate our questionnaires and report generation, saving significant amounts of admin time. This has resulted in us being able to scale our offering in ways that would have previously been impossible. Cons As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some teething issues. However, the team have been very responsive in helping to work around problems in the short term, and releasing updates that fix problems in the longer term. Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/) Reason for choosing Pointerpro Flexible pricing and not for profit discount Functionality Customer service Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) No reporting options in Cognito meant we have to export data to create reports based on user responses. Review Source Response from Pointerpro April 9, 2025 Hi Michael, Thank you for the detailed and thoughtful review. It's great to hear that Pointerpro has helped you automate your process and scale your offering in meaningful ways. We appreciate you being an early adopter of features like aggregated reports and your patience as we worked through the early stages. It's great to know our team was able to support you effectively during that time. Thanks again for the recommendation and for choosing Pointerpro. We’re glad to have you with us. Best regards, The Pointerpro Team GO Gary O. Partner E-Learning Used the software for: 2+ years ### "Incompetence of Pointerpro" October 22, 2024 1.0 Frustration, anger, disappointment, etc. Pros Nothing. There was literally nothing that was positive except their promises. Cons Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. Switched from [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Had to find our own platform because partner company was bought out. Review Source Response from Pointerpro March 13, 2025 Dear Gary, We’re truly sorry to hear about your experience and regret that our software did not initially meet your expectations. At Pointerpro, we greatly appreciate early adopters like yourself who help us refine and improve our solutions. We recognize that you were among the first to use our newly released distribution portal, and we appreciate your patience as we worked through the initial challenges. We also want to acknowledge that you’ve been in touch with our support team, who worked closely with you to address and resolve the issues you encountered. While we understand the frustration that can come with new feature rollouts, we’re grateful for your feedback—it has been instrumental in helping us enhance our platform for all users. Kind Regards, Nigel Lindemann Pointerpro JW James W. CEO Hospital & Health Care Used the software for: 1-2 years ### "Great tool for branded personality‑style surveys and instant reports" March 23, 2026 5.0 Overall, my experience with Pointerpro has been very positive. It’s a robust tool for anyone using personality‑based assessments (DISC‑style, Big Five‑style, or custom models) who wants branded, automated reports without heavy technical support. For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants perceive the value of the insights they receive. Pros I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring. The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. It has saved us significant time while still delivering a high‑quality participant experience. Cons The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want. The interface is functional but can feel a little dense at first, so new users might need a short period of experimentation before feeling completely confident in building and testing their surveys. Review Source Response from Pointerpro March 27, 2026 Thank you for this incredibly detailed and thoughtful review, it means a lot to read that Pointerpro has genuinely streamlined your assessment delivery and elevated how participants experience the insights you provide. You've put your finger on something we hear often: the learning curve. We're actively working on making that initial setup feel more intuitive, so feedback like yours directly shapes where we focus. Delighted to have you as part of the Pointerpro community, and if there's ever anything our team can do to make the building experience smoother, don't hesitate to reach out. Kind regards, The Pointerpro team JG Jamie G. Consultant Hospitality Used the software for: 2+ years ### "Great Features & Support" March 20, 2025 5.0 Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. Pros Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. Cons The rich feature functionality means there is a lot to learn when using the tool. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Needed additional functionality not offered by Survey Monkey. Review Source Response from Pointerpro May 16, 2025 Hi Jamie, Thank you for the detailed and thoughtful review. We’re delighted to hear that Pointerpro’s features, customization options, and branding capabilities have added real value to your work. We understand that with powerful functionality comes a bit of a learning curve, so we’re especially glad our support team has helped make the experience a smooth one. We truly appreciate your long-time support and your recommendation. It means a lot to us. Best regards, Nigel The Pointerpro Team TF Tony F. Director of Coaching Management Consulting Used the software for: 2+ years ### "Pointerpro - surveys and a great deal more" March 31, 2025 4.0 Tremendous. Support team is responsive and they continue to evolve the product Pros Ease of use and ability to create multiple assessments for a variety of uses. Cons Upgrade to ability to aggregate reports was a bit expensive Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Assessment report was critical for us and the ease of downloading after taking the assessment Review Source Response from Pointerpro April 4, 2025 Hi Tony, Thanks so much for the great feedback! We're glad to hear you're enjoying the flexibility to create multiple assessments and that the reporting capabilities have made a real difference for your team. Appreciate your honesty around pricing for aggregated reports—we’re always working to ensure the value matches the investment. Great to have you with us, and we’ll be sure to pass your kind words along to the support team! Best regards, Nigel The Pointerpro Team SL Scott L. CEO Professional Training & Coaching Used the software for: 6-12 months ### "“Yes, we can do that.”" December 16, 2024 5.0 Pointer Pro has been foundational to the launch of our business, and we look forward to collaborating on the growth of our business and supporting new innovations. Pros We have been thoroughly impressed with pointer pros platform and nimble features. We reviewed several other well-known platforms and none could deliver both with robust, calculating abilities and options for creating aesthetic reports. It was the aesthetic options that very much separated pointer pro from the rest. In addition, we were very impressed with pointer pros on boarding process and support of our ideas, helping create a pathway for our success which was crucial. Cons Some customer service representatives in the chat lines are either ignorant or lazy. At times, we have been told answers that have been incorrect. This does not apply to \[sensitive content hidden\] who have been really helpful. Switched from [XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/) It could not deliver aesthetic reports and they didn’t seem motivated to help us. So we ditched them. Review Source Response from Pointerpro December 17, 2024 Hi Scott, Thank you for your kind words about our platform’s features, aesthetic report options, and onboarding process—we’re thrilled to have contributed to your success. We’re sorry to hear about your chat support experience. This is the first time we’ve received such feedback, and we’ll use it to ensure all our representatives meet the standard we strive for. We look forward to continuing to support your business and collaborating on its growth! Best regards, Pointerpro Team TC Tina C. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Pointerpro recommendation" February 20, 2026 5.0 Our experience with Pointerpro has been consistently positive from both a product and support perspective. The platform is easy to use and enables us to deliver high-quality surveys with a polished user experience. On top of that, the customer support has been excellent - responsive, solutions-focused, and genuinely supportive whenever we’ve had questions or needed guidance. Pros We love the Pointerpro user interface. The surveys look professional, are easy to build with a variety of question types, and are very intuitive for respondents. Our clients frequently comment on how smooth and user-friendly the experience is. Cons There’s nothing we dislike. We’ve been a long-term Pointerpro customer and have been consistently happy with the product. The platform meets our needs well, and the team has always made us feel supported. Review Source Response from Pointerpro February 23, 2026 We’re so happy to hear that Pointerpro continues to hit the mark for you and your clients. It’s great to know the platform feels smooth, professional, and easy to use. That’s exactly the experience we aim to deliver. And thank you for the kind words about our support team. It means a lot to hear that you’ve consistently felt supported. We’ll be sure to pass your feedback along to the team, they’ll really appreciate it. MF Margot F. manager Mental Health Care Used the software for: 1-2 years ### "Great powerful tool " December 9, 2025 5.0 Pros Its powerful software that allowed me build the exact project i had in mind, which i could not find anywhere else Cons It was quite technical and the learning curve a bit steep but the onboarding team was incredibly helpful. Review Source Response from Pointerpro December 11, 2025 We're thrilled to hear Pointerpro helped you bring your project to life. Over time, we’ve heard from several users that the learning curve can feel a bit steep in the beginning. Thanks to feedback like this, our Customer Success team created a full onboarding platform to make the first steps smoother and more intuitive for everyone. Thank you again for taking the time to share your feedback. PN Paul N. COO E-Learning Used the software for: 1-2 years ### "Diagnostic assessments - experience with Pointerpro" December 17, 2025 4.0 Generally good overall experience with assistance from their team. We really would have liked the ability to print off the results in plain format (not in the more expensive report format). Pros We used for personality assessments which we developed as well as a tool to help people improve their listening skills, which we did for relcap.academy. It is easy to pick up and use though you do get training which was helpful. Cons Our only major issue with it our package did not allow users to print off their results. To have that facility would have cost a lot more. Review Source Response from Pointerpro December 22, 2025 Thanks for taking the time to share your experience, Paul. It’s great to hear Pointerpro was easy to adopt, and that our team was helpful along the way. We understand your feedback around printing results and will take it into account as we continue refining our offering. Best regards, The Pointerpro Team PD Pieter D. Ceo Management Consulting Used the software for: 1-2 years ### "A robust and reliable solution we can highly recommend." August 26, 2025 5.0 Pros Pointerpro has become an essential tool for us. We use it both in marketing—offering a free basic assessment with instant reports—and in consulting, where we map innovation culture within organizations. The platform is very flexible, with powerful options to design questionnaires and create custom formulas. Cons Because of the many possibilities, it can sometimes feel a bit complex at first. But once you get the hang of it, the flexibility is exactly what makes the tool so valuable. Luckily, their tech support is fast and very helpful whenever we need a hand. Review Source Response from Pointerpro October 17, 2025 Hi Pieter, Thank you for the great feedback. It’s fantastic to hear that Pointerpro has become such a key part of both your marketing and consulting work. We love seeing the platform used in creative and impactful ways like this. We appreciate your note on the initial complexity. It’s true that the flexibility comes with a bit of a learning curve, so we’re glad to hear our support team has been helpful along the way. Thanks again for sharing your experience. Best regards, The Pointerpro Team JH Josh H. Co-Founder E-Learning Used the software for: Less than 6 months ### "Flexible Assessment Platform with Innovative Reporting Features" March 31, 2025 5.0 Pros Easy to use platform that has report generation software like no other survey platform. Very helpful staff and support. Cons Some features are somewhat dated but told the team is working hard to upgrade this year. Review Source Response from Pointerpro April 4, 2025 Hi Josh, Thank you for the great review! We're happy to hear you're enjoying the ease of use and especially the unique reporting capabilities—that’s an area we’re particularly proud of. We appreciate your understanding as we work on modernizing some of the features. Our team is actively focused on these updates, and we're excited to roll out improvements this year. Thanks again for your support and kind words about the team! Best regards, Nigel The Pointerpro Team IV Ivory V. Corporate Climate Action Lead Environmental Services Used the software for: 6-12 months ### "Love pointerpro! Best tool for consultants!" April 9, 2025 5.0 Been amazing! Great personal customer service. Pros Love love love how it has automated my work and my consultancy. Cons Design layouts for reports could be improved. Review Source Response from Pointerpro April 24, 2025 Hi Ivory, Thanks so much for the kind words. We're thrilled to hear that Pointerpro has helped automate your consultancy work and made a real difference. Appreciate your feedback on report design, it’s something we’re continuously working on. Great to hear our customer service has stood out as well. Thanks again for sharing your experience. Best regards, The Pointerpro Team TW Tom W. Finance Director Financial Services Used the software for: 6-12 months ### "Pointerpro Review" March 12, 2025 4.0 Very quick response times from the support team at Pointerpro. Pros Very professional-looking report outputs which have enhanced our client service offering. Cons The structuring of the report question bank took a bit of time to work out. Review Source Response from Pointerpro March 14, 2025 Hi Tom, We appreciate your feedback and are glad to hear Pointerpro is adding value to your client service. We're always working to improve usability and ensure a smooth experience. If there's anything we can do to support you further, feel free to reach out! Kind regards, Nigel RV Riaan V. Director Human Resources Used the software for: 2+ years ### "Well Done Guys" October 25, 2023 5.0 Pointerpro has given us the ability to grow our business and compete in the international arena. Pros Just to mention a few, Flexibility of questionnaire and layout, Integration options, Reporting, Delivering of assessments....... I can go on and on..........We started using this software five years ago and never looked back. It is by far the most user-friendly software, and if I ever need help with something, there is always someone to help. Cons Overall, I am delighted with Pointerpro. If I am to pick something, it would be the ability to have a timer built within the questionnaire eliminating the need to build stand-alone modules for our timed assessments within the assessment suites. Review Source AR Adam R. Partner Professional Training & Coaching Used the software for: 6-12 months ### "Saving Lives. " March 14, 2023 4.0 Overall Poynter pro has been perfect for her needs, and we see a long-term partnership with them moving forward. Pros We used pointer pro to stand up an assessment that helps identify the capacity of individuals to make good decisions and avoid falling into despair. The ease-of-use and speed that we were able to get a beta version of our assessment up and running was awesome. Cons There are some latency issues with flipping between tabs and screens, and some of the functionality is still in development with respect to testing the assessment and the reporting. It’s not able to test or import responses to tests the report functionality. Some of the editing features are a little cumbersome for example, when setting up custom formulas if you want to re-order them, you have to re-create them. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Pointerpro Pricing and ease-of-use Review Source DNC Denis Nur C. IT Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Very solid survey tool for SMBs" September 13, 2023 5.0 We first bought Pointerpro during the lockdowns to make our form/survey processes more suited to remote work. It's been a treat to use since then and has given us a better way to keep an eye on different metrics based on our submissions. It's a very handy tool to have for several of our departments Pros I love how easy Pointerpro is to set up and integrate with your current systems. We were able to set up 10-15 forms in under two weeks, and we easily connected it to our other tools thanks to its native integrations Cons I'd have liked the e-sign features to be a bit more expanded on. A lot of our forms require a signature at the bottom but currently, the e-sign feature doesn't go past a basic sign widget Review Source BH Bill H. Worship Ministry Lead Religious Institutions Used the software for: Less than 6 months ### "Powerful Tool!" November 28, 2022 5.0 We are learning more about the people we serve than ever before using this tool, and we have not found another way to acquire this data. Pros PointerPro is a powerful research and learning tool for our organization. It is fully customizable for our purposes, to a level that I have not found in other tools of its kind. Cons The most challenging aspect of PointerPro is the learning curve. The high level of customizability also means there is much to learn in order to maximize its capabilities. Review Source Response from Pointerpro December 12, 2022 Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder DH Deno H. Principal Professional Training & Coaching Used the software for: 6-12 months ### "Finally... a very good product with great service" October 31, 2022 4.0 Very good. Helpful, and I intend to continue to use it. Pros Fantastic customer service, right from sales through to support. Integrated functions, good range of templates. Lots of online guides and responsive service people (once they wake up in Belgium, which isn't amazing if you have a question in the morning in Asia timezones), but that aside, so nice to find a product that looks professional, is powerful enough, and is oriented towards users taking control of the whole report for themselves. Cons Certain fields are tied together, so cannot be customised separately. Very limited numbers of fonts / font sizes / positioning of fields and text on the page / low res for inserted graphics. Confusing (ie not easy to follow for dummies like me) coding for changing certain functions. Feels like these are 'works in progress' ie they will change this stuff over time...at least I really hope so bc the foundation of the product is v good. Review Source Tom R. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Sliding Scale Assessments are possible with PointerPro" June 14, 2022 5.0 Pros It can build sliding scale assessments. This means you can have questions that people rate themselves then PointerPro adds up the scores. It can also give outcomes depending on the scores. Cons It is a bit overwhelming on th backend to do this. It takes a while to get a feel for the settings that have to be in place for the assessments to work properly. Some of the naming of particular features that are required are somewhat hard to interpret and required testing to find out what they did. Reason for choosing Pointerpro It is the only survey software that can set up sliding scale assessment surveys. Review Source Response from Pointerpro December 12, 2022 Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder VR Verified Reviewer Founder & CEO Consumer Services Used the software for: 2+ years ### "Excellent Survey Creation Platform" January 8, 2019 5.0 Survey Anyplace is far superior to our previous platform. It's faster & an overall better UX which is huge. Pros Ease of use. Speed between the questions. Selection of question types. Formatting flexibility. It supports photo uploads; our previous platform did not. Cons Tech support is not offered 24/7. Yet, they are quite responsive. It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic. The phone number field does not meet the North American Standard so it's a little kludge. We've had a few issues with photo uploads. Review Source VR Verified Reviewer Founder Education Management Used the software for: 6-12 months ### "Highly customisable but complex…" October 20, 2022 4.0 Excellent if you have time & patience. Pros The software does everything you need and didn’t know you needed. Cons It’s a steep learning curve! Without the excellent and free, unlimited tech support team I would have given up on this product. White label costs are expensive. Review Source Response from Pointerpro December 12, 2022 Thank you for the nice review. As we want to take into account our customer's feedback, we worked hard on improving our Report Builder feature. Since last week our renewed Report Builder went live. The drag-and-drop functionality has arrived and everything is way more instinctive and easy on the eyes! Our team has already prepared several resources for you to allow for an easy start with this exciting new development. Watch Anna's intro video --> https://www.loom.com/share/732abfc6ec4841f9befe831a76795d8c Create your first PDF --> https://help.pointerpro.com/en/support/solutions/articles/35000206019-create-your-first-pdf-with-renewed-report-builder edna luci G. university senior technician Marketing and Advertising Used the software for: I used a free trial ### "An efficient and personalized tool" May 15, 2023 5.0 The quality of the reports generated after each evaluation, now the reports contain detailed and accurate information that has allowed me to easily analyze the results and make informed decisions for my business. Pros Wow! I can't believe how easy my job has become thanks to this platform, but what I like the most is its ability to generate custom reports after each evaluation. Previously, you had to spend hours manually reviewing and analyzing test results, but now it's all done automatically. Cons The fact that the platform doesn't offer as many design customization options is overwhelming at first but I would also like to have the option to further customize the appearance of my reviews to better fit my brand. Review Source MG Mai G. Project Manager Management Consulting Used the software for: 2+ years ### "Surveyanyplace helps automate forms" May 5, 2022 4.0 Pros I appreciate that we are able to customize our form interface to our branding, and I like how the reports come out. They are eady to download and professional. Cons I wish there were more comparative data options. Review Source VR Verified Reviewer Instructional designer Education Management Used the software for: 6-12 months ### "Very satisfied so far" October 25, 2023 5.0 Before PointerPro, we had the expertise to build training self-assessments, but not the technology, and always had to go through custom development. Thanks to PointerPro, we can now build these assessments ourselves and control them entirely. Pros It was easy to implement and get started, and I was able to get what I wanted pretty quickly.The report builder is really great, as well as the results dashboard. The customization options can be tricky but once you get the hang of it, the possibilities are huge.Customer service and support is top-notch! Cons The survey builder has a couple things that could be improved, not in terms of functionalities, but in terms of UX. Same with the report builder. The support centre could have a more furnished "Advanced" library for users who really want to get the best out of the customization options. Review Source Similar Products Featured ## Related categories [Assessment](https://www.capterra.com/assessment-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.