Who Uses This Software?

RFgen Software is used by more than 3,000 companies and provides mobile data collection software for warehouse automation, supply chain management, field service, and manufacturing.


Average Ratings

13 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • RFgen Software
  • www.rfgen.com
  • Founded 1983
  • United States

About RFgen Enterprise

RFgen helps companies make the most out of their existing ERP investments by extending them into the world of mobility. It is a mobility software platform that includes certified mobile apps for SAP, Oracle, JD Edwards, Microsoft Dynamics, Deltek Costpoint, and homegrown ERP systems. More than 3,000+ companies are using hundreds of pre-built mobile apps, and our mobile development studio to build their own apps for inventory management, barcoding, warehouse management, manufacturing, and more.


RFgen Enterprise Features

  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management
  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels

RFgen Enterprise Reviews Recently Reviewed!


Capterra loader

Works great for standard scanning functions

Nov 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Fanatastic integration and "screen scraping" capabIlities, fairly easy to navigate and program. Fun to write scanning functions for users.

Cons: The only downfall we have with this software is that our initial custom programs have no documentation whatsoever. Whenever we attempt to modify or even read the code, we spend much of our time muddling around the great ball of spaghetti. I don't think this is fault of RFGen, since I do believe these modules were written by consultants (before my time).

It would be great if there were some "where used" features for modules and tables, which would help us map out programs and determine which tables are actually being used in each module.

Overall: RFGen drives all our scanning functions - receiving, physical inventory counts, shipping, all warehouse movements, manufacturing production receipts and backflush transactions, etc. These are interfaced with with our EDI software, Oracle shipping software, and our ERP, making it the hub of our company's day to day activities.

The more I work with it, the more I like it. It currently runs on SQL Server, so query and updates are fairly straightforward when necessary.

RFgen

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use/developing application for our specific needs. The applications created can be easily tested and deployed to demanding users. Integration to database is very easy. (we use Oracle databases) Applications can be deployed to multiple platforms via different clients built in. Windows CE, Windows Mobile and Android are the ones I have tried so far.

Cons: Originally, when there is a major update, you would have to go to each client (handhelds, PC, etc) to update the client. This is logistically a hard endeavor because our handhelds are all over our branches in the US. I believe this has already been resolved in newer version. We started using version 4.2 now we are on 5.0.8.9

Overall: Developing and deploying an application to handheld has never been this easy. Customer support is also very reliable and easy to contact.

Long time user

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to create custom forms.

Interface to multiple databases.

Easy to switch to new user devices without any code changes.

Cons: Upgrading software can be a pain sometimes but their support team is always very helpful during the process. This is an issue with any software though so it really not unique to RFGen.

Overall: We use RFGen to track equipment repair time. The applications are used to check for open request for service and to track the repair. Data stored includes problem, solution, etc.

We also use it to interface to our WMS by the materials team to order and track delivery of stock and supplies used on the production floor.

The RFGen experience

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easily communicates with our applications. Reduces time and manpower needed to perform necessary data entry.

Cons: Our specific connection requirements require much SQL scripting, causing us to outsource a lot of scripting.

Overall: RFGen has been very helpful all through our development process and beyond. They communicate with you aside of support calls to make sure everything is running smoothly. When there have been technical issues, they have been able to solve them in 2 calls or less.

Very flexible data collections software

Sep 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The biggest benefit for our organization is the fact that we can make changes in house or have RFgen do the work. This allows us to move quickly on hot items or save our internal resources for different projects when needed.

Cons: Development environment lacks a true version compare function that would be useful prior to moving to changes to production.

Overall: Overall experience has been outstanding. We ripped and replaced an older system that was preventing us from being able to upgrade to the latest and greatest version of JDE. Now we are in position to make that move.

RFgen/Snyder Paper

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GUI interface and portability across numerous types of O/S and hardware devices.

Cons: Interface relies on JDE World screen scraping technology to handle business functions and data manipulation. Would rather interact directly with JDE tables to fine tune the product.

Overall: RFgen has provided Snyder with receiving, picking, packing, proof of delivery and cycle counting within the warehouse operations and has enhanced our use of the JDE ERP system. Warehouse personnel are able to carry out data collection functions on the floor and off-site in real-time.

Carlisle Interconnct

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease of it use and the many different transactions.

Cons: we spent allot of time blueprinting and testing, with that said we have not come across any cons.

Overall: the software allowed for a more stream lined warehouse operation, that plus the cycle counting transactions has put our accuracy above 99% since its inception.

Quick configuration and excellent reliability

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install, easy to configure and use. GUI was user friendly and adaptation by staff was quick.

Cons: Limited ability to be more creative. Looking forward to a .Net solution in the future which can provide more flexibility.

Overall: User friendly and adaptation by staff was quick.

Capterra loader

RFgen is great for MRO control

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use either for end user as for it's configuration.

Cons: None. All has been very easy to work with.

Overall: RFgen has helped to speed up our warehouse transactions, also it has helped to reduce differences between system and real.

End users are pleased with the ease of use and how intuitive it is.

Costpoint connectivity makes it

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that you can take transactions down to a very basic level and complete complex tasks that typically have to wait for a higher level person to complete and gain cost savings and accuracy at the user level.

Cons: software is great, it all comes down to equipment being user friendly.

Overall: We are increasing our efficiencies and gaining lean savings by decreasing the time to complete transactions. We used to take manufacturing orders and have them completed, held on the floor until a planner could go around and pick them up, and then complete the orders. highly inefficient and lost costs.

Flexible and Reliable

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: RFgen was flexible enough to meet our custom requirements. In application to the standards apps delivered with the platform, we built a couple applications from scratch to meet our business needs.

Cons: No complaints so far. Support was very helpful every time we ran into an issue.

Overall: We have implemented RFgen to gain efficiencies and increase the accuracy of our inventory in our spare parts supplies. We have increased the accuracy of our quarterly cycle counts by 50% and eliminated the paper and clipboards from the inventory issue process.

Capterra loader

Great program!

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: flexible

easy to setup

multiple databases supported

Cons: removing telnet support in newest version

Overall: I have had to contact their support for various issues and they have been very quick to respond

Capterra loader

Senior Programmer Analyst

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Coded in VBA and easy to understand. The design studio is easy to understand and debugging code is simple and very helpful.

Cons: The upgrades don't always go as smoothly as I would like them to, but support is good.

Overall: We have greatly improved the accuracy of our inventory and traceability of components being used in the finish goods we produce.