# RFgen Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RFgen the right Inventory Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127445/RFgen/reviews

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RFgen

4.8 (15)

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Last updated March 23rd, 2026

# Reviews of RFgen

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eduardo L.  
Corporate Procurement  
Construction  
Used the software for: 2+ years

### "RFgen is great for MRO control"

November 21, 2018

5.0

RFgen has helped to speed up our warehouse transactions, also it has helped to reduce differences between system and real. End users are pleased with the ease of use and how intuitive it is.

Pros

The ease of use either for end user as for it's configuration.

Cons

None. All has been very easy to work with.

Review Source

JR

Jessica R.  
Business Systems Manager  
Sporting Goods  
Used the software for: 2+ years

### "RFGen is the core of our wireless warehouse."

January 29, 2025

5.0

Overall our experience has been highly positive. I am happy to recommend this solution to businesses of all sizes as it is fully scalable and integrates with most any database. Having RFGen at the core of our wireless warehouse solution has increased productivity and accuracy 10 fold.

Pros

Fully customizable solution that can integrate with practically any database.

Cons

Requires a developer and ongoing support to adjust custom applications and upgrades.

Review Source

Nancy W.  
Programmer/Analyst Systems Integration  
Apparel & Fashion  
Used the software for: 2+ years

### "Works great for standard scanning functions"

November 20, 2018

4.0

RFGen drives all our scanning functions - receiving, physical inventory counts, shipping, all warehouse movements, manufacturing production receipts and backflush transactions, etc. These are interfaced with with our EDI software, Oracle shipping software, and our ERP, making it the hub of our company's day to day activities. The more I work with it, the more I like it. It currently runs on SQL Server, so query and updates are fairly straightforward when necessary.

Pros

Fanatastic integration and "screen scraping" capabIlities, fairly easy to navigate and program. Fun to write scanning functions for users.

Cons

The only downfall we have with this software is that our initial custom programs have no documentation whatsoever. Whenever we attempt to modify or even read the code, we spend much of our time muddling around the great ball of spaghetti. I don't think this is fault of RFGen, since I do believe these modules were written by consultants (before my time). It would be great if there were some "where used" features for modules and tables, which would help us map out programs and determine which tables are actually being used in each module.

Review Source

Blake B.  
Ecommerce Product Manager  
Mining & Metals  
Used the software for: 2+ years

### "Solid RF software to power your logistics "

September 13, 2019

5.0

It's been solid and overall I would recommend it to anybody who asks. It was our first experience with RF software and it's definitely simplified accounting, inventory, and our manufacturing output process.

Pros

It works exactly like it was sold, which is a nice change. It nicely integrates with Microsoft Dynamics and allows us to accurately keep tracking inventory, which was a headache before.

Cons

You're essentially beholden to the licensing fees from RFgen. Make sure you truly know how much an RF solution will save you, since there will be hidden costs that pop up after implementation.

Reason for choosing RFgen

We didn't consider any others, as management knew somebody at RFgen.

Review Source

VR

Verified Reviewer  
Senior Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The RFGen experience"

September 25, 2018

5.0

RFGen has been very helpful all through our development process and beyond. They communicate with you aside of support calls to make sure everything is running smoothly. When there have been technical issues, they have been able to solve them in 2 calls or less.

Pros

Easily communicates with our applications. Reduces time and manpower needed to perform necessary data entry.

Cons

Our specific connection requirements require much SQL scripting, causing us to outsource a lot of scripting.

Review Source

VR

Verified Reviewer  
IT Sr Manager- Business Systems  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Quick configuration and excellent reliability"

September 17, 2018

5.0

User friendly and adaptation by staff was quick.

Pros

Easy to install, easy to configure and use. GUI was user friendly and adaptation by staff was quick.

Cons

Limited ability to be more creative. Looking forward to a .Net solution in the future which can provide more flexibility.

Review Source

EY

Erwen Y.  
Applications Development Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "RFgen "

September 13, 2018

5.0

Developing and deploying an application to handheld has never been this easy. Customer support is also very reliable and easy to contact.

Pros

I like the ease of use/developing application for our specific needs. The applications created can be easily tested and deployed to demanding users. Integration to database is very easy. (we use Oracle databases) Applications can be deployed to multiple platforms via different clients built in. Windows CE, Windows Mobile and Android are the ones I have tried so far.

Cons

Originally, when there is a major update, you would have to go to each client (handhelds, PC, etc) to update the client. This is logistically a hard endeavor because our handhelds are all over our branches in the US. I believe this has already been resolved in newer version. We started using version 4.2 now we are on 5.0.8.9

Review Source

VR

Verified Reviewer  
Manufacturing Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Costpoint connectivity makes it"

September 20, 2018

4.0

We are increasing our efficiencies and gaining lean savings by decreasing the time to complete transactions. We used to take manufacturing orders and have them completed, held on the floor until a planner could go around and pick them up, and then complete the orders. highly inefficient and lost costs.

Pros

The fact that you can take transactions down to a very basic level and complete complex tasks that typically have to wait for a higher level person to complete and gain cost savings and accuracy at the user level.

Cons

software is great, it all comes down to equipment being user friendly.

Review Source

Dallin G.  
System Administrator  
Warehousing  
Used the software for: 2+ years

### "Great program!"

September 21, 2018

5.0

I have had to contact their support for various issues and they have been very quick to respond

Pros

flexible easy to setup multiple databases supported

Cons

removing telnet support in newest version

Review Source

Anthony D.  
Senior Programmer Analyst  
Machinery  
Used the software for: 1-2 years

### "Senior Programmer Analyst"

September 24, 2018

5.0

We have greatly improved the accuracy of our inventory and traceability of components being used in the finish goods we produce.

Pros

Coded in VBA and easy to understand. The design studio is easy to understand and debugging code is simple and very helpful.

Cons

The upgrades don't always go as smoothly as I would like them to, but support is good.

Review Source

VR

Verified Reviewer  
Manager - Accounting Business Process  
Mining & Metals  
Used the software for: 6-12 months

### "Flexible and Reliable"

September 14, 2018

5.0

We have implemented RFgen to gain efficiencies and increase the accuracy of our inventory in our spare parts supplies. We have increased the accuracy of our quarterly cycle counts by 50% and eliminated the paper and clipboards from the inventory issue process.

Pros

RFgen was flexible enough to meet our custom requirements. In application to the standards apps delivered with the platform, we built a couple applications from scratch to meet our business needs.

Cons

No complaints so far. Support was very helpful every time we ran into an issue.

Review Source

SB

Steve B.  
Sr Software Engineer  
Printing  
Used the software for: 2+ years

### "Long time user"

September 14, 2018

5.0

We use RFGen to track equipment repair time. The applications are used to check for open request for service and to track the repair. Data stored includes problem, solution, etc. We also use it to interface to our WMS by the materials team to order and track delivery of stock and supplies used on the production floor.

Pros

The ease to create custom forms. Interface to multiple databases. Easy to switch to new user devices without any code changes.

Cons

Upgrading software can be a pain sometimes but their support team is always very helpful during the process. This is an issue with any software though so it really not unique to RFGen.

Review Source

AH

Anthony H.  
Systems Architect and Development Manager  
Retail  
Used the software for: 1-2 years

### "Very flexible data collections software"

September 13, 2018

4.0

Overall experience has been outstanding. We ripped and replaced an older system that was preventing us from being able to upgrade to the latest and greatest version of JDE. Now we are in position to make that move.

Pros

The biggest benefit for our organization is the fact that we can make changes in house or have RFgen do the work. This allows us to move quickly on hot items or save our internal resources for different projects when needed.

Cons

Development environment lacks a true version compare function that would be useful prior to moving to changes to production.

Review Source

AB

Alan B.  
IT Manager  
Warehousing  
Used the software for: 1-2 years

### "RFgen/Snyder Paper"

September 21, 2018

5.0

RFgen has provided Snyder with receiving, picking, packing, proof of delivery and cycle counting within the warehouse operations and has enhanced our use of the JDE ERP system. Warehouse personnel are able to carry out data collection functions on the floor and off-site in real-time.

Pros

GUI interface and portability across numerous types of O/S and hardware devices.

Cons

Interface relies on JDE World screen scraping technology to handle business functions and data manipulation. Would rather interact directly with JDE tables to fine tune the product.

Review Source

JN

Jim N.  
Warehouse/Logistics Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "Carlisle Interconnct"

September 14, 2018

5.0

the software allowed for a more stream lined warehouse operation, that plus the cycle counting transactions has put our accuracy above 99% since its inception.

Pros

the ease of it use and the many different transactions.

Cons

we spent allot of time blueprinting and testing, with that said we have not come across any cons.

Review Source

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