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RFgen

Reviews of RFgen

4.8 (14)
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RFgen Reviews

Showing all 14 reviews
Overall
4.8
Ease of Use
4.5
Customer Service
4.7

About RFgen

RFgen Software empowers businesses with cloud-based mobile barcoding systems to reduce inventory and warehouse productivity issues and increase accuracy with real-time and on-demand access to enterprise data. RFgen Mobile Edge™ connects Windows, Android, and Apple iOS barcode scanners, tablets, handheld computers, RFID, and more. Extend ERP systems such as SAP S/4HANA, Oracle Fusion Cloud SCM, Oracle’s JD Edwards, Oracle E-Business Suite, Deltek Costpoint, and Microsoft Dynamics 365. Learn more about RFgen

Pros

  • RFgen has helped to speed up our warehouse transactions, also it has helped to reduce differences between system and real. End users are pleased with the ease of use and how intuitive it is.

  • Fanatastic integration and "screen scraping" capabIlities, fairly easy to navigate and program. Fun to write scanning functions for users.

  • Quick configuration and excellent reliability.

  • Developing and deploying an application to handheld has never been this easy. Customer support is also very reliable and easy to contact.

Cons

  • The only downfall we have with this software is that our initial custom programs have no documentation whatsoever.

  • We used to take manufacturing orders and have them completed, held on the floor until a planner could go around and pick them up, and then complete the orders. Highly inefficient and lost costs.

  • Data stored includes problem, solution, etc. We also use it to interface to our WMS by the materials team to order and track delivery of stock and supplies used on the production floor.

  • This is logistically a hard endeavor because our handhelds are all over our branches in the US.

Showing Most Helpful

Showing 14 of 14 reviews

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Eduardo L. avatar
Eduardo L.
Corporate Procurement
Construction, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 21, 2018

"RFgen is great for MRO control"

Overall: RFgen has helped to speed up our warehouse transactions, also it has helped to reduce differences between system and real. End users are pleased with the ease of use and how intuitive it is.

Pros: The ease of use either for end user as for it's configuration.

Cons: None. All has been very easy to work with.

Erwen Y.
Applications Development Manager
Logistics and Supply Chain, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 13, 2018

"RFgen "

Overall: Developing and deploying an application to handheld has never been this easy. Customer support is also very reliable and easy to contact.

Pros: I like the ease of use/developing application for our specific needs. The applications created can be easily tested and deployed to demanding users. Integration to database is very easy. (we use Oracle databases) Applications can be deployed to multiple platforms via different clients built in. Windows CE, Windows Mobile and Android are the ones I have tried so far.

Cons: Originally, when there is a major update, you would have to go to each client (handhelds, PC, etc) to update the client. This is logistically a hard endeavor because our handhelds are all over our branches in the US. I believe this has already been resolved in newer version. We started using version 4.2 now we are on 5.0.8.9

Nancy W. avatar
Nancy W.
Sr. MIS Specialist/Business Analyst
Automotive, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 20, 2018

"Works great for standard scanning functions"

Overall: RFGen drives all our scanning functions - receiving, physical inventory counts, shipping, all warehouse movements, manufacturing production receipts and backflush transactions, etc. These are interfaced with with our EDI software, Oracle shipping software, and our ERP, making it the hub of our company's day to day activities. The more I work with it, the more I like it. It currently runs on SQL Server, so query and updates are fairly straightforward when necessary.

Pros: Fanatastic integration and "screen scraping" capabIlities, fairly easy to navigate and program. Fun to write scanning functions for users.

Cons: The only downfall we have with this software is that our initial custom programs have no documentation whatsoever. Whenever we attempt to modify or even read the code, we spend much of our time muddling around the great ball of spaghetti. I don't think this is fault of RFGen, since I do believe these modules were written by consultants (before my time). It would be great if there were some "where used" features for modules and tables, which would help us map out programs and determine which tables are actually being used in each module.

Blake B. avatar
Blake B.
Ecommerce & Consumer Products Manager
Mining & Metals, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 13, 2019

"Solid RF software to power your logistics "

Overall: It's been solid and overall I would recommend it to anybody who asks. It was our first experience with RF software and it's definitely simplified accounting, inventory, and our manufacturing output process.

Pros: It works exactly like it was sold, which is a nice change. It nicely integrates with Microsoft Dynamics and allows us to accurately keep tracking inventory, which was a headache before.

Cons: You're essentially beholden to the licensing fees from RFgen. Make sure you truly know how much an RF solution will save you, since there will be hidden costs that pop up after implementation.

Reasons for Choosing RFgen: We didn't consider any others, as management knew somebody at RFgen.
Steve B.
Sr Software Engineer
Printing, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2018

"Long time user"

Overall: We use RFGen to track equipment repair time. The applications are used to check for open request for service and to track the repair. Data stored includes problem, solution, etc. We also use it to interface to our WMS by the materials team to order and track delivery of stock and supplies used on the production floor.

Pros: The ease to create custom forms. Interface to multiple databases. Easy to switch to new user devices without any code changes.

Cons: Upgrading software can be a pain sometimes but their support team is always very helpful during the process. This is an issue with any software though so it really not unique to RFGen.

Verified Reviewer
Senior Systems Engineer
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 25, 2018

"The RFGen experience"

Overall: RFGen has been very helpful all through our development process and beyond. They communicate with you aside of support calls to make sure everything is running smoothly. When there have been technical issues, they have been able to solve them in 2 calls or less.

Pros: Easily communicates with our applications. Reduces time and manpower needed to perform necessary data entry.

Cons: Our specific connection requirements require much SQL scripting, causing us to outsource a lot of scripting.

Anthony H.
Systems Architect and Development Manager
Retail, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 13, 2018

"Very flexible data collections software"

Overall: Overall experience has been outstanding. We ripped and replaced an older system that was preventing us from being able to upgrade to the latest and greatest version of JDE. Now we are in position to make that move.

Pros: The biggest benefit for our organization is the fact that we can make changes in house or have RFgen do the work. This allows us to move quickly on hot items or save our internal resources for different projects when needed.

Cons: Development environment lacks a true version compare function that would be useful prior to moving to changes to production.

Alan B.
IT Manager
Warehousing, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 21, 2018

"RFgen/Snyder Paper"

Overall: RFgen has provided Snyder with receiving, picking, packing, proof of delivery and cycle counting within the warehouse operations and has enhanced our use of the JDE ERP system. Warehouse personnel are able to carry out data collection functions on the floor and off-site in real-time.

Pros: GUI interface and portability across numerous types of O/S and hardware devices.

Cons: Interface relies on JDE World screen scraping technology to handle business functions and data manipulation. Would rather interact directly with JDE tables to fine tune the product.

Dallin G. avatar
Dallin G.
System Administrator
Warehousing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 21, 2018

"Great program!"

Overall: I have had to contact their support for various issues and they have been very quick to respond

Pros: flexible easy to setup multiple databases supported

Cons: removing telnet support in newest version

Anthony D. avatar
Anthony D.
Senior Programmer Analyst
Machinery, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 24, 2018

"Senior Programmer Analyst"

Overall: We have greatly improved the accuracy of our inventory and traceability of components being used in the finish goods we produce.

Pros: Coded in VBA and easy to understand. The design studio is easy to understand and debugging code is simple and very helpful.

Cons: The upgrades don't always go as smoothly as I would like them to, but support is good.

Jim N.
Warehouse/Logistics Manager
Aviation & Aerospace, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2018

"Carlisle Interconnct"

Overall: the software allowed for a more stream lined warehouse operation, that plus the cycle counting transactions has put our accuracy above 99% since its inception.

Pros: the ease of it use and the many different transactions.

Cons: we spent allot of time blueprinting and testing, with that said we have not come across any cons.

Verified Reviewer
IT Sr Manager- Business Systems
Logistics and Supply Chain, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 17, 2018

"Quick configuration and excellent reliability"

Overall: User friendly and adaptation by staff was quick.

Pros: Easy to install, easy to configure and use. GUI was user friendly and adaptation by staff was quick.

Cons: Limited ability to be more creative. Looking forward to a .Net solution in the future which can provide more flexibility.

Verified Reviewer
Manufacturing Manager
Health, Wellness and Fitness, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 20, 2018

"Costpoint connectivity makes it"

Overall: We are increasing our efficiencies and gaining lean savings by decreasing the time to complete transactions. We used to take manufacturing orders and have them completed, held on the floor until a planner could go around and pick them up, and then complete the orders. highly inefficient and lost costs.

Pros: The fact that you can take transactions down to a very basic level and complete complex tasks that typically have to wait for a higher level person to complete and gain cost savings and accuracy at the user level.

Cons: software is great, it all comes down to equipment being user friendly.

Verified Reviewer
Manager - Accounting Business Process
Mining & Metals, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 14, 2018

"Flexible and Reliable"

Overall: We have implemented RFgen to gain efficiencies and increase the accuracy of our inventory in our spare parts supplies. We have increased the accuracy of our quarterly cycle counts by 50% and eliminated the paper and clipboards from the inventory issue process.

Pros: RFgen was flexible enough to meet our custom requirements. In application to the standards apps delivered with the platform, we built a couple applications from scratch to meet our business needs.

Cons: No complaints so far. Support was very helpful every time we ran into an issue.