# Optosys Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Optosys Software - reviews, pricing plans, popular comparisons to other Optometry products and more. Source: https://www.capterra.com/p/127480/Optosys --- # Optosys Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Optosys ## What is Optosys? Canada’s leading practice management software for optometrists and opticians. Discover an advanced all-in-one solution that will transform your optometry clinic. Optosys streamlines administrative tasks, enhances patient experience, and supports both clinical and retail operations. From online scheduling and paperless exams to invoicing, insurance claims, and real-time inventory management, Optosys centralizes all your operations on one intuitive platform. Supported by over 35 years of eye care expertise, this solution adapts to your reality, whether you operate one clinic or a multi-clinic practice. Improve team collaboration, boost efficiency, and stay connected with patients through built-in communication tools and automated reminders. By simplifying daily tasks, Optosys lets eye care professionals focus on what matters most – providing exceptional care to their patients, every step of the way. Cloud-based version now available. ## What is Optosys used for? [Optometry](https://www.capterra.com/optometry-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Optosys?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.optosys.ca&name=Optosys) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Optosys 4.6 (14) VS. [4.5 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/) Starting Price Contact vendor Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14) Ease Of Use 4.4 (203) Value For Money 4.6 (14) Value For Money 4.5 (173) Customer Service 4.4 (14) Customer Service 4.5 (196) ## Optosys alternatives Highest Rated [4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) [3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156685/Eyefinity-EHR/) [View all alternatives](https://www.capterra.com/p/127480/Optosys/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.4 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling For Optometrists 4.8 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Serves Optometrists Insurance Management 4.2 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Patient Records Management 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Inventory Management 4.0 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Reminders 4.0 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Optosys 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Reminders sent via email Serves Optometrists Store, manage and track all forms in a centralized location Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (14) 4.5 Based on 14 reviews ## Pricing Value for money 4.6 (14) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (14) 4.6 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(10) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CK Connie K. Director of Operations Medical Practice ### "Optosys Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 3, 2025 Customer service is good and helpful. Slow to make much needed improvements to increase large clinic efficiencies. Expensive for what you get. Pros Moderately user friendly system. Great customer service, always willing to help. Always willing to listen to ideas. Cons Not as up to date as other software applications. Slow to take much needed action on some ideas. Behind on PHIA, SMS applications, more bugs than one would expect for age of software - lots of interim updates fixing these bugs, inventory - lack of understanding of large clinic procedures/needs. Example: Setting up QR scanners without a complete process to help with the full scope of inventory Switched from [Genie AI](https://www.capterra.com/p/10003121/Genie-AI/) Genie was no longer being supported. Couldn't extract data for marketing purposes. Alternatives considered [Visual-Eyes](https://www.capterra.com/p/127866/Visual-Eyes/) Reasons for choosing Optosys Met with Optosys last and they said "yes" to many of our needs. It was right around this time that Visual-Eyes made big changes to their software but we were unaware of the customizable options, and choose Optosys. A big part of the decision was also that we are an OSI member and the idea of having everything integrated made sense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2025 Thank you for your detailed feedback, we truly value your partnership and your input. Improvements and integrations can take time, since all requests are carefully analyzed and prioritized to ensure they are feasible, scalable and aligned with our evolving software. In the meantime, our regular webinars, training sessions and dedicated support are available to help users get the most out of Optosys and discover existing tools to help address your needs. Your feedback is essential to our ongoing development, and we appreciate your continued trust in Optosys. The Optosys Team Carol M. Optométriste Health, Wellness and Fitness ### "Optosys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Fiable. Le système évite beaucoup de tâches répétitives et d’erreurs. Pros Système fiable. Amélioration continue du logiciel avec des mises à jour. Système compatible avec les technologies modernes. Cons Comme tout système, il y a une période mise en place nécessitant de l’apprentissage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Karine B. Optometrist Hospital & Health Care ### "Best EMR for optometrists" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 The best part was the in office training provided when we first converted. The second best part is how often they are updating and always striving to improve the software. They take your suggestions into consideration and your input matters. Pros Exam and letter templates are all incredibly easy to customize to your individual preferences and this is what makes this software amazing. Being able to fully integrate both my practices was also very important. I now have access to all patient information regardless of my location. Patients can bounce back and forth seamlessly. The task feature is critical to our in office communications, along with making sure I don't forget to write or read a report! Cons It was a bit of trial and error and learning as a team to decide where to put which notes. Lots of different places to put various notes and on paper it all went in the same box! Reasons for choosing Optosys When considering the software available on the market, it was clear that Optosys had improved and was continuing to improve. The ability to customize the templates was the selling point for me. I have been very happy with all the updates and improvements made since doing the switch 7 years ago. I also picked Optosys because of the in office training provided when doing the switch. This was an important option for me and was critical to successfully implementing the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB paule b. gérante Health, Wellness and Fitness ### "Clinique d'optométrie Bélanger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Pros L'agenda est très facile à utiliser: bien fait et très instinctif. Cons l'icône de recherche est très petit. Il faut savoir où il est pour le trouver! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Patrick S. Owner Health, Wellness and Fitness ### "Optometrist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Very happy Pros Game changer, increase efficiency and facilitate training for new staff Cons No major weakness, but a normal learning curve for all the modules that is easy for someone familiar with Microsoft product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YL Yves L. Great softwear for optometrists Health, Wellness and Fitness ### "Très bon logiciel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 Pros tout les modules fonctionnent très bien. J'aime bien toute la flexibilité du logiciel, surtout pour le module examen. Cons Aimerais utiliser le nuage au lieu d'un serveur. Je sais qu'ils travaillent la dessus. Reasons for choosing Optosys Le meilleur. J'ai quelques optométristes qui ont travailler avec d'autres logiciel avant de se joindre à nous et tous préfère Optosys Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Melissa B. Optometrist Retail ### "Would Like to Discuss in more detail" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 December 14, 2022 Honestly my overall experience has been mixed. This software has the potential to be great, but there are a lot of things that need to change. Customer support is difficult to get a hold of. We work with \[SENSITIVE CONTENT\] to sort through a lot of our issues, and he is a dream. Working with anyone else is non-existent, or has been quite negative. Better training manuals and training in general is required. Pros I like being able to direct bill and like the online catalogue system for frames, lenses and contact lenses. Cons While the online booking system is nice to have, it goes down often. Working on changing pricing for contact lenses is quite difficult and time consuming. We have had too many occasions where the intake forms do not send to patients. Do not like labelling on reports. Do not like how reports do not include OHIP patients on them. I have also had several issues with billing. Forms need to be adjusted and created more easily. Also do not like how when you print a chart note it just prints what is on the screen (including all of the boxes) - this uses way too much ink and is unnecessary Reasons for choosing Optosys Appearance, direct billing and online catalog system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Joel R. Optometrist Medical Practice ### "Optosys for excellence" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Pros Easy to bill most insurances, easy to order product and it continues to get better. Cons An ability to integrate a fax system to fax referral directly from a patients file. Reasons for choosing Optosys Price point and capabilities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 22, 2022 Thank you so much for taking the time to share your valuable feedback. We are happy that you're enjoying using our software. Looking forward to continuing working with you! SF Skylar F. Optomatrist Medical Practice ### "Optosys2 Dec 2022 Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 8, 2022 Patient communication & KPI tracking are significantly better with Optosys2 vs Visual Eyes. Pros Online booking. Patient communication features. Cons Inventory management is inefficient. The exam module could be more keyboard and less mouse friendly. The scheduler works great for single location groups. For multiple locations, it is cumbersome. Reasons for choosing Optosys n/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Earl W. Optometrist Medical Practice ### "Optometric Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 8, 2022 Very happy I chose Optosys. Pros Comprehensive software for all optometric needs Cons Takes time to set everything up to work efficiently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127480/Optosys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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