Fortis Interactive

FortisPortal


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About FortisPortal

Customer portal for viewing and paying bills from electric utility companies.


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FortisPortal Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

FortisPortal Reviews Recently Reviewed!


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Small Business payment processing

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Fortis integrates with our patient software seamlessly and allows the payments to go directly to their file. Emailing the patients their receipts is a big hit and saves on paper.

Cons: Upon purchase, they said that we could incorporate an electronic signature pad to secure the purchaser's signature. We bought their recommendation and it did NOT work with the software. Numerous, numerous emails and phone calls with Fortis got us nowhere to try and fix the issue. We even tried different computer types - one a PC and another a Mac - and nothing helped. Last communication was that they would try and find an answer for us because their team didn't know how to fix the issue -- even tho they explicitly recommended the product.

Overall: We seamlessly get patient payments to connect with their transaction file to keep their financial info up-to-date.

FortisPortal is great! It makes life so much easier, I can't thank them enough!

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: In addition to the program being extremely effective and efficient, the support staff is second to none. They know exactly how to help in any situation!

Cons: I actually can't think of anything negative to say about FortisPortal. Whenever I have a problem the support immediately helps! Great job all-around!

Overall: Finances are made so much easier thanks to Fortis.