Ultimo Facility Management Ratings

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

About Ultimo Facility Management

As Technical service department you focus on the delivery of support services to your organisation. How can you make your facility processes smooth and flawless? And how do you provide more structure in the facility activities? With Facility Management software (CAFM) you can profit from: - Overview and efficiency during facility processes. - Better understanding to empower decision-making and see results. - Cost control. - More satisfied employees and clients. Learn more about Ultimo Facility Management

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Showing 12 of 12 reviews

Showing Most Helpful

Showing 12 of 12 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
jeroen t.
ICT-Beheerder
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 7, 2019

“Ultimo comes in handy”

OverallNice software to use in the daily work with lots of possibilities to discover
ProsWork with different departments in the same tool, easy to use for employees, enable to customize for bussiness needs, Ultimo keeps envolving the software
ConsSome functionality is 'old fashion' .. for instance not able to dubble click in a grid ... not able to connect a employees to more skillcategories
Reviewer Source 
Source: Capterra
June 7, 2019
rachelle S.
Facility Management
Sports, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 4, 2019

“An addition for the department”

OverallThe communication with the technical service is easier. We have insight into what needs to be done.
ProsUltimo is a software that is easy to learn. We use certain things every day to make our work even easier.
ConsThe costs for the software are expensive. New modules can be an addition, but are worth considering. Sometimes its postille to operate a part of a module, so you can split te costs.
Reviewer Source 
Source: Capterra
July 4, 2019
Steffi E.
Coordinator Facility Management
Retail, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 5, 2019

“Great tool for Facility Management”

OverallIt is a great tool for any organisation for Facility Management and also fleed. I do not know if you can use it for other stuff, because we only use it for Facility Management and fleed. It is easy to use.
ProsHow you quick you can find the history of things (buildings, inventory, contracts)
ConsThat you have to fill in so much stuff that can be automated
Reviewer Source 
Source: Capterra
July 5, 2019
Martine B.
Senior Receptionist
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Ultimo - The FMIS program solution”

OverallWe can see now how much bookings are made in our meeting rooms, how much lights need to be changed and where we can improve
ProsThe easy to use interface, as soon as you have all the data inserted in the program it's an easy to use customer friendly solution
ConsA lot of data needs to be inserted before use
Reviewer Source 
Source: Capterra
March 21, 2019
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Arkie M.
Senior IT Specialist
Hospital & Health Care, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 11, 2019

“excellent for facility management”

Prosit is exactly made for maintenance of medical devices, and for building (parts) management. in time, the software is developping with the proceeding demands.
Consyou have to learn some tips & trics te get the most out of it
Reviewer Source 
Source: Capterra
June 11, 2019
Roy v.
Medewerker automatisering
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
4/5
Customer Service
3/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2019

“My review”

OverallEasy service requesting for less experience (tech) users
ProsBuilding custom screens, filtering options. Intergration options with iOT but also building acces systems. Reservervation rooms. Knowledge tree
ConsDuring migrations from version a to b, confilcts with fields and checkboxes on custom screens. For specific in depth features you need a consultant. For example, when you make a service request for Technical Department and to have te option (for the user) to receive an e-mail when the (record) status change you need a Ultimo consultant (custom work).
Reviewer Source 
Source: Capterra
March 21, 2019
Yvette S.
Medewerker bedrijfsbureau
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Ultimo ”

OverallIn the beginning, there were a lot of big bugs
ProsThe new Ultimo 2018 looks very nice it works very quick and friendly
ConsThe little bugs After the update, we missed a view things
Reviewer Source 
Source: Capterra
March 21, 2019
Mieke v.
Procesmanager
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Experiences”

OverallSatisfied overall as an FMIS, but a bit behind other FMIS suppliers like Planon, Maximo etc.
ProsLot's of functionality and modules in this FMIS and IT and Facility in 1 sytem
ConsMobile device apps not developed yet. Needs to be easy for end users and employees to use mobile. also reservations module misses some features now.
Reviewer Source 
Source: Capterra
March 21, 2019
Lucy K.
Facility Manager
Farming, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Fmis system just in use”

Overallwe just started a few months ago, but really like the reports and the easy way our clients can use the system
Proswe like the fact that the systems combines all the questions our clients ask us now
Consthe complexity of the program. there is so much we can put in. we cannot oversee it right now
Reviewer Source 
Source: Capterra
March 21, 2019
cyrelle o.
hospitality coordinator
Broadcast Media, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 21, 2019

“M Mediagebouw review”

OverallIt's an easy to use program with a lot of features, specialized in all the upcoming media
ProsIt's easy to use and has many possibilities
ConsBecause our company bought specific modules, we still miss things and it's not possible to extend it I
Reviewer Source 
Source: Capterra
March 21, 2019
Mandy v.
Procesmanager
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2019

“implementatie”

OverallSome issue's around mobile use and reservations that does not contain all desired features
Prosonline self service module, room reservations, IT module
ConsMobile use is very poor compared to other FMIS systems (only Go now which is not very user friendly)
Reviewer Source 
Source: Capterra
March 21, 2019
jacqueline e.
service officer
Dairy, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 21, 2019

“review”

Overallnone
Prosit's easy to use, no problems for all users
Consnothing yet, only working with it for 4 months
Reviewer Source 
Source: Capterra
March 21, 2019