Who Uses This Software?

Gym's, Studio's, Personal Trainers, Fitness related facilities


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Insight
  • www.gyminsight.com
  • Founded 2008
  • United States

About Insight!

Gym software designed by a gym owner for the day to day financial management of fitness centers. Insight has FREE gym management system specifically designed for the day to day financial management of fitness centers. Comprehensive dashboards and key metrics provide the ability to track sales, monthly dues, personal training sales and commissions, payroll, and more! Insight also offers upgraded application features that integrate seamlessly into the free gym management system.


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Insight! Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-In Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

Insight! Reviews Recently Reviewed!

Liked it a lot

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to use . It was not complicated at all which I loved. My mother could figure out and she is not a computer whiz!

Cons: Took to long to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.

Overall: The convenience of it. I could have it on my tablet , desktop

Great product from guys that stand behind their product.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use is paramount. It allows the owners and managers a great range of control over the staff. The newest update allows individual tasks to be assigned to specific employees with deadlines.
The program also forces you to look at and constantly evaluate your business from a financial stand point.

Cons: Bit pricey but you get what you pay for. You want quality this is it. However, it's a flat fee unlike the previous software we used that charged a monthly fee plus a percentage of each membership

This system is Great! My search for a great system and decent customer service is over!

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is phenomenal! I cannot say enough about the fact that they are very proactive, and they listen to their customer's feedback. They truly understand the meaning of how valuable customer service is. The system is always being updated to stay current and to meet the needs of their customers. The navigation process is simple and easy to train a person on. The online sign-up portal is very user-friendly. Eventually, this system will become the leader in gym software because of their proactivity in updating the system. The other thing I LOVE about this company is that they DO NOT nickel and dime you for the updates. They are a value added service. The other add-ons that they do have that are an extra fee should be an extra fee because of the manpower they need in order to process them. We used to have an App separate from the system and have gotten rid of it because with the system there was no need for it. We had a very well known system in the past and the customer service was TERRIBLE and the price was ridiculous for what you got! It wasn't very user-friendly either and in order for clients/members to be able to sign up for classes online, it required them to download their app. Most clients/members hated that because they complained about how much space the apps take up on their phone. All I can say is that if you are searching for a company that provides a great system and PHENOMENAL customer service, then Gyminsight is for you!

Cons: There really is not anything I don't like about the system. maybe open up different tabs or pop-ups so that you don't have to go back and forth through the screens. however, I'm sure they are already working on this!

Overall: I am now able to track my members and financial data efficiently. I have removed the need for paper everywhere. if I am away from the office and there is a problem I can easily access the system to assist my employees.

Excellent

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the way it is so easy to use and easy to learn. The reports are simple and can be downloaded in formats that are compatible with most software programs.

Overall: We are able to automate the drafts, and download the reports in any format we need. It makes our lives easier, and it costs way less than the program we used to use.

Overall very good product

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very Customizable software, easy to modify. Easy to add or subtract users. Scheduling is very easy to modify.

Cons: Occasionally "freezes up" and needs to be restarted. Sometimes runs slow with our internet provider.

Simple and User Friendly.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a huge bonus that clients can sign up memberships and also purchase day passes online via our website and it links to our GymInsight account seamlessly.

Cons: I would like to be able to customize the e-mails sent after online purchase of membership and day pass to consumer.

Overall: It is a easy to use one stop for managing our gym.

Use it every to manage membership

Jun 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Member history and financial reports. Able to contact a person quickly to answer questions or merely discuss ideas on gym management.

Cons: Sometimes the navigation is a little redundant. Would like to have multiple screen up so didn't need to jump from a report to a member back to the report and then to the next member

Overall: more members

Not bad

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The most incredible thing about the software was the ease of use. I have used many programs before but this is the best

Cons: The price. It seemed high for the features that were offered. Lower the price and then you got yourself a steal.

Love the software, it's easy to use and helps keep me efficient and organized. Thanks so much!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Front door integration, mobile use is on point and the daily batch that has a seamless integration with my business banking software

Cons: A couple extra clicks occasionally but very minor issue, mainly when I put new account in would prefer to ad sale there instead of a different screen for that.

Love the software, it's easy to use and helps keep me efficient and organized. Thanks so much!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Front door integration, mobile use is on point and the daily batch that has a seamless integration with my business banking software

Cons: A couple extra clicks occasionally but very minor issue, mainly when I put new account in would prefer to ad sale there instead of a different screen for that.

Overall verygood, not perfect but the software continues to improve and is on its way to being great

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is constantly being updated, insight staff takes feedback seriously and implements the changes/enhancements we would like to see.

Cons: There's still some workflow issues and things that are counter-intuitive, glad to see the merging of guru, would like to see that for access as well. Guest accounts should not count towards our license count.

Overall: Point of sale, check-in system, member management