# Gym Insight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gym Insight Software - reviews, pricing plans, popular comparisons to other Gym Management products and more.

Source: https://www.capterra.com/p/127557/Insight/pricing

---

# 

 Gym Insight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gym Insight

## What is Gym Insight?

Built by gym owners, Gym Insight is a comprehensive easy-to-use software system designed to make your business more profitable at every point. Memberships, personal training, and class management, a member's mobile app, 24/7 secure access and check-in systems, online membership sales, Sales Guru app for tablet, automated messaging, customizable dashboards, the full range of financial, member, and access reports - it's all seamlessly integrated without any third party software integrations. Stay in touch with your members with our built-in messaging feature - send auto notifications for delinquent members, class reservation changes, and more. Use group messages to run specials for current or canceled members. Empower your members with our free and convenient Member’s App, where members access the calendar, messaging, sign up for classes, and update payment information. In-app digital keytags are designed to thwart attempted access theft.

## What is Gym Insight used for?

[Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$99

Usage Based, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gym Insight

4.7 (38)

VS.

[4.9 (225)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

$129

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (38)

Ease Of Use

4.8 (225)

Value For Money

4.8 (36)

Value For Money

4.7 (221)

Customer Service

4.7 (37)

Customer Service

4.9 (221)

## Gym Insight alternatives

[4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/)

Starting price

$285.00

Per User, Per Month

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

[4.4 (349)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

[4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/127557/Insight/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Membership Management

4.8 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Payment Processing

4.6 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Billing & Invoicing

4.7 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Online Booking

4.7 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Mobile Access

4.5 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Registration

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Real-time registration over the web

Gym Insight 53 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Create and schedule group classes, recurring appointments, and private sessions, etc.

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Manage the instructor/teacher's schedule, tasks, responsibilities

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Real-time registration over the web

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (38)

4.7

Based on 38 reviews

## Pricing

Value for money

4.8 (36)

Free Trial

Starter Plan

$99.00

Usage Based,Per Month

Value for money

4.8 (36)

4.8

Based on 36 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (37)

4.7

Based on 37 reviews

## User reviews

Overall rating

4.7

Based on 38 reviews

Filter by rating

5(28)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CR

CRAIG R.

owner

Health, Wellness and Fitness

### "The Good and the Bad "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 19, 2024

Much better than my former software however not having 24/7 support is a real huge issue when you run a 24/7 facility and pay for 24/7 access equipment.

Pros

Ease of use. User friendly. English speaking support staff.

Cons

No 24/7 customer support, Difficult to track ACH transactions that have declined and the payments still show as processed in the system.

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

High fees, Not user friendly, customer service reps that didn't speak very good English.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Bello T.

Agent

Business Supplies and Equipment

### "Gym insight is the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 29, 2023

My experience with gym insight is quite great and beautiful this platform is a great platform.

Pros

I absolutely love gym insight as its allow me to have access to the gym at any place even from the comfort of my house.

Cons

No cons me and my wife have been using it for some months now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 6, 2024

Thank you for saying that! It is great to hear that we're hitting the mark in the convenience and aesthetics of our program.

JR

jean r.

consultant

Computer & Network Security

### "je gere ma salle de sport en tout tranquilité"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

j'ai mis du temps à mettre l'outil sur pied mais je ne suis pas déçu car il me facilite la gestion de mes activités sportives.

Pros

l'outil qui m' a le plus intéressé dans cette application c'est la fonctionnalité de gestion des membres et le système de paiement qui est intégré. cela me facilite la rédaction des rapports.

Cons

Ce que j'ai décrie dans cette application c'est le processus de configuration et de mise en plaque de toute les fonctionnalités

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2023

Thank you for you review and for being a beloved Gym Insight customer! That is a big reason why Gym Insight is so easy to use and useful: member management, payment processing, access management all integrated in one software, so no jumping between platforms or tedious manual updates. As for set up, you'll find that with any software, it takes time to set up your gym's specific membership plans, calendars, users, member agreements, and numerous other settings. At Gym Insight, our customer support team is always standing by to help guide you through setup and answer any questions you have to get you up and running!

TB

Tanner B.

Owner

Health, Wellness and Fitness

### "Fantastic Gym Management Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2023

It's been great. They've been super responsive to all of my questions and provided guidance to me when I bought my first gym.

Pros

Ease of use, online sign ups for members, digital keycards, the support, and the awesome staff

Cons

Overall, there's not much that I don't like. It would be nice to have the option of a self-serve report customization.

Reasons for choosing Gym Insight

Best bang for the buck and it fit my gyms business model really well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 6, 2023

Thank you for your kind words! We've heard your feedback, and we're already already almost ready to roll out report customization improvements that you're going to love! Keep it coming!

DW

Diane W.

Owner

Health, Wellness and Fitness

### "Without Gym Insight we would be stuck in the Stone Age"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2023

With Gym Insight, we went paperless, I can work from home when I need to, Insurance report processing is more straightforward, and we’re just overall more efficient. I highly recommend Gym Insight to any gym owner. It’s affordable and it’s an all-in-one system. It really has helped the business many ways and made our jobs easier. Without Gym Insight we would be stuck in the Stone Age.

Pros

I’ve been using Gym Insight for 7 years and I love it! They make it incredibly easy to manage our gym’s automated billing, so we no longer have to worry about manually tracking payments. The customer support team is exceptional. They answer the phone and are always quick to respond and address any concerns, and they’re incredibly knowledgeable about the software. It’s great to have such reliable support. It also makes it easier to train new workers.

Cons

A few years back, it lacked liability waivers and contracts for members, but after discussing this with the company, they added the feature. They consistently provide updates and new features to the software, keeping it - and us - as efficient as possible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2023

Wow, thank you for the kind words!

OA

Oluwatobiloba A.

Marketing specialist

Business Supplies and Equipment

### "Gym Insight Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2023

Overall, I'm impressed using this software.

Pros

The fact that i can stay in the comfort of my home get fit, maintain fitness without stress is very impressive. I like the podcast. The customer service is topnotch.

Cons

Gym Insight is a bit expensive. I hope the monthly subscription can be reduced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 18, 2023

Hey, thank you for the review!

NF

Nihindu F.

Animation

Animation

### "Best Gym Management Software I've used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 2, 2023

I really shappy with Gym Insights. All features are great l!

Pros

I've been using this software for 2 years and it's really great software.Easy to use because of simple UI. The customer service is very friendly.

Cons

I'm still using Gym Insight and I don't have any issues, complaints so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Thank you! We are the Best Gym Management Software.

CS

Chris S.

Owner

Health, Wellness and Fitness

### "Hard to find companies like this..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2023

Pros

The support team is always just a call away without long hold times, I have never had to hold. Rarely ever have to call, only when I'm having a brain fart. This is my 23rd year in business and other POS companies I've worked with I had weekly outages and would have to open tickets to fix that took weeks if not months. This company has a family feel and I have peace of mind!

Cons

None very easy to work with software and great customer service! (never had to hold on phone)

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reliability, uptime and Customer Service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Thank you very much for the kind words, Chris. We provide the best customer service and fastest answers and fixes we can because we know how important that is to all of our customers - and we know how frustrating the alternative is!

BW

Brian W.

Owner

Health, Wellness and Fitness

### "Great platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2023

Very happy

Pros

It is easy to use and the customer services is great !

Cons

Just needs a few more functions and permissions, but they are working on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2023

Hi Brian, thank you for the review, and thank you for being a beloved long-time customer. That's right, those features are coming soon!

JT

Jovon T.

Owner

Health, Wellness and Fitness

### "The Gym at 214 Main"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2023

I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

Pros

What I liked most about Gym Insight was its model and how inexpensive it was compared to my other programs. I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present

Cons

When it comes to scheduling I would like to have the option to track my clients monthly not just by the number of sessions. The reason is every month is different and I would like to check them in when they did attend a session.I would like to link with other programs so I don't have to do double work on my newsletters

Switched from

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

I needed something cheaper and I needed quality and a way to manage my business

Reasons for choosing Gym Insight

I felt like Gym Insight will listen to the consumer and make moves to help the gym owners grow in the right direction

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2023

Thank you for the kind words, Jovon. Happy we were able to set you up for success! We are here for you.

[View all Reviews](https://www.capterra.com/p/127557/Insight/reviews/)

Popular comparisons

[LegitFit vs Gym Insight](https://www.capterra.com/compare/127557-190526/Insight-vs-LegitFit)

[Wodify vs Gym Insight](https://www.capterra.com/compare/127557-159663/Insight-vs-Wodify) 

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