# Page 2 | Gym Insight Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Gym Insight the right Gym Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127557/Insight/reviews

---

Gym Insight

4.7 (38)

[View alternatives](https://www.capterra.com/p/127557/Insight/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Gym Insight

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NF

Nihindu F.  
Animation  
Animation  
Used the software for: 1-2 years

### "Best Gym Management Software I've used."

April 2, 2023

5.0

I really shappy with Gym Insights. All features are great l!

Pros

I've been using this software for 2 years and it's really great software.Easy to use because of simple UI. The customer service is very friendly.

Cons

I'm still using Gym Insight and I don't have any issues, complaints so far.

Review Source

Response from Gym Insight

April 4, 2023

Thank you! We are the Best Gym Management Software.

KM

Kimberly M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best software out there!!"

March 4, 2022

5.0

Very satisfied with everything the software has to offer!

Pros

The payment processing and check ins are great!! Updating members is simple also!!

Cons

Love everything about the software, they update it constantly!! Wth new features added seams like weekly!!

Reason for choosing Gym Insight

More product for the price!! More features

Review Source

Response from Gym Insight

March 16, 2022

Thank you for writing this review! Yes, we love to get customer feedback and provide weekly updates, new features, and improvements - every week!

OA

Oluwatobiloba A.  
Marketing specialist  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Gym Insight Review "

April 2, 2023

5.0

Overall, I'm impressed using this software.

Pros

The fact that i can stay in the comfort of my home get fit, maintain fitness without stress is very impressive. I like the podcast. The customer service is topnotch.

Cons

Gym Insight is a bit expensive. I hope the monthly subscription can be reduced.

Review Source

Response from Gym Insight

April 18, 2023

Hey, thank you for the review!

BW

Brian W.  
owner  
Sports  
Used the software for: 2+ years

### "Easy to use, best bang for your buck"

March 16, 2022

5.0

Pros

Gym insight is very user friendly. It makes it easy to keep up with my members and finances.

Cons

really don't dislike anything about the software. It does what I need it to do

Review Source

Response from Gym Insight

March 24, 2022

Thank you! That's great to hear.

DM

Derek M.  
Owner  
  
Used the software for: 2+ years

### "Great product from guys that stand behind their product. "

June 23, 2017

5.0

Pros

The ease of use is paramount. It allows the owners and managers a great range of control over the staff. The newest update allows individual tasks to be assigned to specific employees with deadlines. The program also forces you to look at and constantly evaluate your business from a financial stand point.

Cons

Bit pricey but you get what you pay for. You want quality this is it. However, it's a flat fee unlike the previous software we used that charged a monthly fee plus a percentage of each membership

Review Source

AA

Allanys A.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Gym Insight Review"

March 21, 2023

4.0

My overall experience with Gym Insight has been awesome! I get to track many data from my phone and it makes the job easier for you.

Pros

What I like most about Gym Insight is that it is very easy to use and affordable. It includes many features to set up your own gym and make a use out of it. Another thing would be the customer service, when I have a problem they always find a way to solve my problem fast.

Cons

There is nothing I do not like about Gym Insight, it is a very excellent software!

Review Source

Response from Gym Insight

March 29, 2023

Thank you! We're glad you're having good experience. We love saving people time and money, solving your problems, and helping optimize your business!

JH

Johnny H.  
Personal Trainer/Computer Tech  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent"

June 20, 2017

5.0

We are able to automate the drafts, and download the reports in any format we need. It makes our lives easier, and it costs way less than the program we used to use.

Pros

We love the way it is so easy to use and easy to learn. The reports are simple and can be downloaded in formats that are compatible with most software programs.

Review Source

MG

Michael G.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Overall verygood, not perfect but the software continues to improve and is on its way to being great"

June 13, 2017

4.0

Point of sale, check-in system, member management

Pros

The software is constantly being updated, insight staff takes feedback seriously and implements the changes/enhancements we would like to see.

Cons

There's still some workflow issues and things that are counter-intuitive, glad to see the merging of guru, would like to see that for access as well. Guest accounts should not count towards our license count.

Review Source

SR

Scott R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Overall very good product"

June 19, 2017

4.0

Pros

Very Customizable software, easy to modify. Easy to add or subtract users. Scheduling is very easy to modify.

Cons

Occasionally "freezes up" and needs to be restarted. Sometimes runs slow with our internet provider.

Review Source

VM

Vanessa M.  
Administrative Assistant  
Sports  
Used the software for:

### "Liked it a lot "

June 23, 2017

5.0

The convenience of it. I could have it on my tablet , desktop

Pros

It was easy to use . It was not complicated at all which I loved. My mother could figure out and she is not a computer whiz!

Cons

Took to long to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.

Review Source

DH

Don H.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Use it every to manage membership"

June 14, 2017

5.0

more members

Pros

Member history and financial reports. Able to contact a person quickly to answer questions or merely discuss ideas on gym management.

Cons

Sometimes the navigation is a little redundant. Would like to have multiple screen up so didn't need to jump from a report to a member back to the report and then to the next member

Review Source

AG

Annette G.  
managing partner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and User Friendly."

June 15, 2017

5.0

It is a easy to use one stop for managing our gym.

Pros

It is a huge bonus that clients can sign up memberships and also purchase day passes online via our website and it links to our GymInsight account seamlessly.

Cons

I would like to be able to customize the e-mails sent after online purchase of membership and day pass to consumer.

Review Source

BS

Brian S.  
Owner  
  
Used the software for: Less than 6 months

### "Love the software, it's easy to use and helps keep me efficient and organized. Thanks so much!"

June 13, 2017

5.0

Pros

Front door integration, mobile use is on point and the daily batch that has a seamless integration with my business banking software

Cons

A couple extra clicks occasionally but very minor issue, mainly when I put new account in would prefer to ad sale there instead of a different screen for that.

Review Source

Similar Products

Featured