# TOPdesk Pricing 2026 | Capterra > Learn more about TOPdesk pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/127562/TOPdesk/pricing --- # Pricing for TOPdesk [4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) Write a Review! ## [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) has **4** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Basic €61 **Pricing Model:** Per User **Payment Frequency:** Per Month Basic plan includes: Not available ### Essential Custom Quote Available Essential plan includes: - Incident Management - Asset Management - Self-service Portal - Dashboard & Reporting - Knowledge Base ### Engaged Custom Quote Available Engaged plan includes: - Change Management - Contract and SLA Management - Survey Module - Operations Management - Problem Management ### Excellent Custom Quote Available Excellent plan includes: - Project Management - Webshop - Live Chat - 24/5 Support - Annual Health Check ## Popular alternatives to [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Looking to learn more about Help Desk software similar to TOPdesk? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. [ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/) by Aagon [4.5 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/175522/ACMP-Inventory/) by Wasp Barcode Technologies [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting Price:$108/month [LEARN MORE](https://www.capterra.com/p/80853/AssetCloud/) by Freshworks [4.5 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/132997/Freshservice/) [BlueTally](https://www.capterra.com/p/240678/BlueTally/) by BlueTally [4.6 (80)](https://www.capterra.com/p/240678/BlueTally/reviews/) Starting Price:$499/month [LEARN MORE](https://www.capterra.com/p/240678/BlueTally/) [IT Glue](https://www.capterra.com/p/170401/ITGlue/) by Kaseya [4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/170401/ITGlue/) [View all alternatives](https://www.capterra.com/p/127562/TOPdesk/alternatives/) ## What do others say about [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) pricing? Pricing RatingN/A Value For Money[4.3(111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) Pros Cons [Read All 111 Reviews](https://www.capterra.com/p/127562/TOPdesk/reviews/) Read Full Reviews Below Will B. University Centre Deputy Director Education Management, 11-50 employees Used the software for: 6-12 months ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra February 23, 2026 "Great functionality, UI could do with softening and brightening " **Overall:** Once you have learned the ropes the experience is great. It is of course far better than having things exist in email threads. As an operator, and manager of other operators, I can easily draw reporting data across how many tickets are closed over a period of time which is awesome. I would highly reccomend top-desk, just make sure you've got someone onboard to train you and show you how it integrates with your people and teams. The more teams who get on board, the better it works! **Pros:** TOPdesk is a very important tool for managing inquiries and problem solving across a wide range of teams and colleagues. It effectively operates as a ticketing function, allowing a query to move through a chain of different stages and colleagues until it is solved. I like that the system is reliable, feels well structured and maintained. It allows for a great degree of detail and flexibility. On-top of that, it integrates with email platforms such as Outlook. **Cons:** The downside to the complexity is that it is somewhat unappealing to look at and use. The UI is quite complex and cluttered and feels a bit like you're inside a type-writer to write the letter. Handing over tickets, pressing save and send, forgetting to do it right, can feel anxiety inducing. Vendor Response By TOPdesk on February 24, 2026 Hi Will, Thank you so much for sharing your great review and recommendations. We really appreciate it! The UI is something we're actively working on now so we hope this will make your experience even better over time. Best regards, Team TOPdesk Ryan P. Lead Designer Design, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 5.0 ** Ease of Use 4.0 Customer Service 5.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra February 16, 2026 "Save time with Topdesk" **Overall:** Overall, I found it helpful in the day to day to cut down on otherwise menial stuff. I like that it’s intuitive once workflows are set up properly. **Pros:** I like it's user-friendly interface, it has a clean and organized dashboard. I think that it's easy for non-technical staff to submit tickets. **Cons:** One thing that I think really holds it back is the pretty steep learning curve. The initial setup can feel overwhelming. [Read All 111 Reviews](https://www.capterra.com/p/127562/TOPdesk/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)