--- title: "ProspectBoss Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProspectBoss Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/127612/SalesDialers-com/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # ProspectBoss Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProspectBoss ## What is ProspectBoss? ProspectBoss.com provides a suite of sales tools. Our products include our popular CRM PowerDialer, SalesDataList, AgentCircleProspecting, and RinglessMessages. With the product we serve any sales professionals including those of a one-man shop to franchises and large corporations and some of the industries that we serve include: Insurance Real Estate Debt Management Construction Heating and Air Recruiters and many more! ## What is ProspectBoss used for? [Inside Sales](https://www.capterra.com/inside-sales-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $85 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProspectBoss?[Manage this product listing](https://www.g2.com/products/prospectboss-crm-dialer/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProspectBoss 4.5 (51) VS. [4.5 (599)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (51) Ease Of Use 4.6 (599) Value For Money 4.4 (49) Value For Money 4.3 (572) Customer Service 4.6 (48) Customer Service 4.4 (567) ## ProspectBoss alternatives [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) Highest Rated [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [View all alternatives](https://www.capterra.com/p/127612/SalesDialers-com/alternatives/) ## FAQs about ProspectBoss Overview ### Which roles and teams benefit most from ProspectBoss? ProspectBoss is most used by real estate brokers, Realtors, and agents who manage leads, follow up with prospects, and track property-related sales activity. Insurance agents and brokers use it to organize client outreach and appointment pipelines, while owners, CEOs, and sales managers monitor team performance and oversee lead distribution. Answer based on 51 reviews Overview ### What company size and industries is ProspectBoss built for? ProspectBoss serves sales professionals, primarily small businesses (94%), with Insurance as its top industry (38%). Reviewer data also shows use in Real Estate (30%) and Financial Services (12%), while midsize businesses account for 6% of reviewers. It is commonly used for inside sales. Answer based on 51 reviews Features and Usability ### What are the key features of ProspectBoss? ProspectBoss includes a multi-line auto-dialer for cold-calling campaigns, with call recording and call logging for follow-up and training. Core CRM features support contact and lead management, while campaign management, CSV lead imports, callback scheduling, email templates, and text messaging help teams manage outreach across channels. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? ProspectBoss offers CRM/dialer plans starting at $85 per month flat rate for 1-Line CRM/Dialer, with email marketing and call-recording add-ons costing 10 monthly each. The 3-Line CRM/Dialer costs 115 monthly, while 4-Line CRM/Dialer costs 135 monthly. Reviewers cite value and affordability, though one wanted a two-line option rather than paying for three lines. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does ProspectBoss offer? ProspectBoss provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does ProspectBoss offer, and how do users rate the experience? ProspectBoss offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe customer and technical support as helpful, easy to work with, and quick to respond when issues arise. Reviewers also report a positive overall service experience, though one noted occasional call-audio problems. Answer based on 14 reviews Features and Usability ### How well does ProspectBoss work as a multi-line dialer? ProspectBoss increases outbound calling volume with a multi-line dialer, campaign setup, and call outcomes. Sales teams and insurance agencies value its straightforward workflow, automatic number switching, and appointment setting. Some users find the dialer cumbersome or slow at times, and call quality can suffer when internet connections are unreliable. Answer based on 16 reviews Features and Usability ### How does ProspectBoss handle call management? ProspectBoss supports cold-calling workflows with call recordings, notes, campaign tracking, and messaging options. Teams appreciate CSV lead uploads, time-zone controls, and access to prospect details during calls. However, some call center users report connection problems, noisy incoming-call behavior, session interruptions, limited customization, and no conference-calling option. Answer based on 16 reviews Features and Usability ### What features does ProspectBoss offer for sales teams? ProspectBoss provides an accessible set of CRM, dialing, and campaign tools that many small business teams learn quickly. Users value flexible service setup, navigation, and the regularly updated interface. Some teams need more intuitive reporting, stronger team monitoring, easier lead organization, and clearer access to contact or property details before calls. Answer based on 15 reviews ## Features AI summary Based on 891 Auto Dialer reviews Capterra data shows that buyers of Inside Sales software rank the following features as their top priorities: - **Lead Management** (**42%** of reviewers rated this feature as critical) - **Contact Management** (**34%**) - **Lead Capture** (**43%**) ProspectBoss supports all three of the features reviewers rate most important: **Lead Management**, **Contact Management**, and **Lead Capture**. Together, these capabilities help businesses track and organize prospects, maintain accurate customer records, and collect new leads efficiently, allowing teams to respond faster and manage sales activity more effectively. Lead Management 4.4 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management 4.4 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 4.7 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Call Recording 4.8 (16) 25.00% of 16 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes CRM 4.3 (20) 30.00% of 20 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auto-Dialer 4.7 (19) 47.37% of 19 reviewers that rated this feature as important or highly important System that automatically dials calls ProspectBoss 45 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.4 (49) [View pricing plan details](https://www.capterra.com/p/127612/SalesDialers-com/pricing/) 1-Line CRM /Dialer $85.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Content Library - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Ringless Voicemail Drops - Sales - Text and Video Messaging - Video Calling 3-Line CRM/Dialer $115.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc 4-Line CRM/Dialer $135.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc Value for money 4.4 (49) 4.4 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (48) 4.6 Based on 48 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating 5(36) 4(9) 3(2) 2(2) 1(2) Mentioned topic Sorted by most recent KW KATHY W. appt setter Insurance ### "unhappy customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2024 If you call them up for support, the first thing the do is try to blame it on your internet service. But we have 6 people in different locations having the same problem Pros nothing but the price, and it isn't even worth half of cost Cons the dialer s so slow now, it takes 5 min to turn a page and 5 min to start a campaign. The worst dialer I have ever used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Themistokli G. Agent Real Estate ### "REALLY unintuative" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 13, 2023 Awful system to work with. Don't pay for it. Pros Has a multi line dialer that swaps numbers automatically Cons System is EXTREMELY unintuitive. Doesn't allow you to make changes and customize anything. When you're making a call, you can get a call back and NOT BE ABLE TO HEAR THE PERSON YOU'RE SPEAKING TO BECAUSE YOU GET A VERY LOUD RINGING NOISE DIRECTLY INTO YOUR MIC. It feels like they have tried to overcomplicate it to an extreme degree while at the same time they allow you to make 0 customization to how you want the system to work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Felecia F. Broker Insurance ### "ProspectBoss " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros 3- Ring Dailer, lead disposition, ringless voice mails. Text and email marketing Cons It took me some time to get comfortable, to how easy the system is to use. Reasons for choosing ProspectBoss product was referred to me by one of my associates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Connor L. Life Insurance Agent Financial Services ### "Connor Lucas/Free Month" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 10, 2023 Pros Very Easy to use, and It helps out with hand dialing alot Cons Gets lagged out sometimes and sometimes cuts out when people speak but rarely Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC Will C. Founder Marketing and Advertising ### "Prospect Boss Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros ProspectBoss makes it very easy to do cold calling campaigns. Just upload your CSV list and you are able to start calling. You can also get call recording setup very easily and listen back to it for training or to get better at your calls. Cons I don't have anything bad to say about the software to be honest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robert F. CEO Financial Services ### "If you need a dialer, PB is most likely for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 9, 2023 We have so much lead data, that it would take years for all of our reps to manually dial them. PB allows us to quadruple our efforts! Pros We like the ease of use of this dialer, it's very 'turn-key'. We also like that it quadruples the amount of leads we can call through in a day. Naturally this is a numbers game, so the more contacts you can go through, the more contacts you'll run into. This fits the bill. Cons PB Dialer can be buggy at times. Sometimes it won't let me import a file and won't give me a reason why the import failed; and ultimately results in me having to call-in, forward the file, and have them upload it. And when PB imports it, they have no trouble and claim it worked as is. Some guidance on how to fix a failed data import would be nice. Reasons for choosing ProspectBoss Price and number of lines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Rodney F. Ceo Consumer Services ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 Very happy Pros Always updated user friendly, not hard to get around Cons Easy to work with and navigate and understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrew M. Agent/broker Insurance ### "Prospectboss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 so far so great Pros The ease of being able to pick up new business Cons I have not ran into anything I do not like about prospectboss Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Damien C. Insurance Agent Insurance ### "Great Product at a Great Price Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2023 Pros ProspectBoss is exactly what the name says it is, a PROSPECTBOSS! This software is easy to use and has increased my productivity TREMENDOUSLY! Cons It took a while to get comfortable with all of the features as I am still learning about all of its features. However, it isn't overly robust to the point where you get frustrated from all of the available features. Switched from [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Christopher T. Independent Agent Insurance ### "ProspectBoss is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2022 It has been very good thus far. Pros The multi-line dialer is a gamechanger for our agency. Cons The brandedboss system shouid address my only complaints. Reasons for choosing ProspectBoss Affordability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127612/SalesDialers-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Readymode vs ProspectBoss](https://www.capterra.com/compare/127612-136728/SalesDialers-com-vs-Readymode)