# ProspectBoss Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ProspectBoss Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more. Source: https://www.capterra.com/p/127612/SalesDialers-com --- # ProspectBoss Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 12, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProspectBoss ## What is ProspectBoss? ProspectBoss.com provides a suite of sales tools. Our products include our popular CRM PowerDialer, SalesDataList, AgentCircleProspecting, and RinglessMessages. With the product we serve any sales professionals including those of a one-man shop to franchises and large corporations and some of the industries that we serve include: Insurance Real Estate Debt Management Construction Heating and Air Recruiters and many more! ## What is ProspectBoss used for? [Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $85 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProspectBoss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://SalesDialers.com&name=ProspectBoss) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProspectBoss 4.5 (51) VS. [4.5 (538)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (51) Ease Of Use 4.5 (538) Value For Money 4.4 (49) Value For Money 4.3 (513) Customer Service 4.6 (48) Customer Service 4.4 (508) ## ProspectBoss alternatives Highest Rated [4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127612/SalesDialers-com/alternatives/) ## FAQs about ProspectBoss Overview ### Which roles and teams benefit most from ProspectBoss? ProspectBoss is most used by brokers, agents, and real estate professionals who need to track prospects, manage follow-ups, and keep client pipelines organized. Owners, presidents, and CEOs benefit from visibility into sales activity and team performance, while account executives and sales teams use it to streamline outreach and improve conversion. Answer based on 51 reviews Overview ### What company size and industries is ProspectBoss built for? ProspectBoss is built mainly for small businesses, which make up 94% of reviewers, especially in Insurance at 38% and Real Estate at 30%. It also serves Financial Services at 12%, aligning with its focus on sales professionals such as mortgage brokers, recruiters, and contractors, primarily for inside sales. Answer based on 51 reviews Features and Usability ### What are the key features of ProspectBoss? ProspectBoss includes core call center tools like an auto-dialer, multi-line dialing, call recording, and call management for outbound campaigns. It also offers CRM and contact management for lead follow-up, plus campaign management, email and text messaging, callback scheduling, and reporting features for monitoring team activity and results. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? ProspectBoss starts at $85/month flat rate for the 1-Line CRM/Dialer, with 3-Line at 115 and 4-Line at 135. Optional add-ons cost 10/month each for email marketing and call recording. Reviewers often call it a good value, though some wanted a 2-line option and reported occasional import bugs. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does ProspectBoss offer? ProspectBoss provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does ProspectBoss offer, and how do users rate the experience? ProspectBoss offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as excellent, responsive, and easy to work with, especially for technical issues. Reviews also point to an easy-to-use product, though one user mentioned call audio problems during client conversations. Answer based on 14 reviews Features and Usability ### How well does ProspectBoss handle outbound dialing? ProspectBoss makes outbound dialing fast and simple for many sales and insurance teams. Users often highlight the multi-line dialer, list importing, and easy campaign setup, which help increase call volume. Some teams, though, run into dropped calls, slower performance, or weekend downtime when internet quality or support availability becomes an issue. Answer based on 16 reviews Features and Usability ### How good is ProspectBoss for managing calls and follow-up? ProspectBoss covers core call management with recordings, notes, texts, emails, and campaign tracking, but the experience feels mixed. Sales teams and cold calling users like the workflow for outreach and follow-up, while others find the system hard to customize, run into call issues, or miss features like conference calling and easier templates. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 4.3 (20) 30.00% of 20 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auto-Dialer 4.7 (19) 47.37% of 19 reviewers that rated this feature as important or highly important System that automatically dials calls Lead Management 4.4 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Recording 4.8 (16) 25.00% of 16 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Contact Management 4.4 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Fields 4.6 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases ProspectBoss 26 features Track and document all activities across devices, networks, and other systems System that automatically dials calls Distribute/route/connect calls Track and manage schedules and meetings via an integrated calendar Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and manage the accomplishments and development of employees or performance of applications or systems Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.4 (49) [View pricing plan details](https://www.capterra.com/p/127612/SalesDialers-com/pricing/) 1-Line CRM /Dialer $85.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Content Library - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Ringless Voicemail Drops - Sales - Text and Video Messaging - Video Calling 3-Line CRM/Dialer $115.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc 4-Line CRM/Dialer $135.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc Value for money 4.4 (49) 4.4 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (48) 4.6 Based on 48 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating 5(36) 4(9) 3(2) 2(2) 1(2) Mentioned topic Sorted by most recent KW KATHY W. appt setter Insurance ### "unhappy customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2024 If you call them up for support, the first thing the do is try to blame it on your internet service. But we have 6 people in different locations having the same problem Pros nothing but the price, and it isn't even worth half of cost Cons the dialer s so slow now, it takes 5 min to turn a page and 5 min to start a campaign. The worst dialer I have ever used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Themistokli G. Agent Real Estate ### "REALLY unintuative" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 13, 2023 Awful system to work with. Don't pay for it. Pros Has a multi line dialer that swaps numbers automatically Cons System is EXTREMELY unintuitive. Doesn't allow you to make changes and customize anything. When you're making a call, you can get a call back and NOT BE ABLE TO HEAR THE PERSON YOU'RE SPEAKING TO BECAUSE YOU GET A VERY LOUD RINGING NOISE DIRECTLY INTO YOUR MIC. It feels like they have tried to overcomplicate it to an extreme degree while at the same time they allow you to make 0 customization to how you want the system to work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Felecia F. Broker Insurance ### "ProspectBoss " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros 3- Ring Dailer, lead disposition, ringless voice mails. Text and email marketing Cons It took me some time to get comfortable, to how easy the system is to use. Reasons for choosing ProspectBoss product was referred to me by one of my associates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Connor L. Life Insurance Agent Financial Services ### "Connor Lucas/Free Month" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 10, 2023 Pros Very Easy to use, and It helps out with hand dialing alot Cons Gets lagged out sometimes and sometimes cuts out when people speak but rarely Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC Will C. Founder Marketing and Advertising ### "Prospect Boss Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros ProspectBoss makes it very easy to do cold calling campaigns. Just upload your CSV list and you are able to start calling. You can also get call recording setup very easily and listen back to it for training or to get better at your calls. Cons I don't have anything bad to say about the software to be honest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robert F. CEO Financial Services ### "If you need a dialer, PB is most likely for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 9, 2023 We have so much lead data, that it would take years for all of our reps to manually dial them. PB allows us to quadruple our efforts! Pros We like the ease of use of this dialer, it's very 'turn-key'. We also like that it quadruples the amount of leads we can call through in a day. Naturally this is a numbers game, so the more contacts you can go through, the more contacts you'll run into. This fits the bill. Cons PB Dialer can be buggy at times. Sometimes it won't let me import a file and won't give me a reason why the import failed; and ultimately results in me having to call-in, forward the file, and have them upload it. And when PB imports it, they have no trouble and claim it worked as is. Some guidance on how to fix a failed data import would be nice. Reasons for choosing ProspectBoss Price and number of lines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Rodney F. Ceo Consumer Services ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 Very happy Pros Always updated user friendly, not hard to get around Cons Easy to work with and navigate and understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrew M. Agent/broker Insurance ### "Prospectboss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 so far so great Pros The ease of being able to pick up new business Cons I have not ran into anything I do not like about prospectboss Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Damien C. Insurance Agent Insurance ### "Great Product at a Great Price Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2023 Pros ProspectBoss is exactly what the name says it is, a PROSPECTBOSS! This software is easy to use and has increased my productivity TREMENDOUSLY! Cons It took a while to get comfortable with all of the features as I am still learning about all of its features. However, it isn't overly robust to the point where you get frustrated from all of the available features. Switched from [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Christopher T. Independent Agent Insurance ### "ProspectBoss is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2022 It has been very good thus far. Pros The multi-line dialer is a gamechanger for our agency. Cons The brandedboss system shouid address my only complaints. Reasons for choosing ProspectBoss Affordability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127612/SalesDialers-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.