---
title: "Bizagi Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bizagi Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more."
source_url: "https://www.capterra.com/p/127621/BPM-Suite/"
page_type: "product"
language: "en"
---

# 

 Bizagi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bizagi

## What is Bizagi?

Transform your business processes with Bizagi, the ultimate low-code process automation platform. Bizagi empowers organizations to discover and define your processes, develop a process automation, deliver automated processes to end users and finally enable a continuous improvement environment. By optimizing business processes, you can eliminate inefficiencies, reduce errors, and prevent delays, ultimately enhancing overall performance. Bizagi enables real-time collaboration between business and IT users, fostering faster application development. Automate dynamic, complex processes enterprise-wide to lower costs and boost efficiency. Monitor performance with real-time and historical reports, adapt rapidly to market changes, and maintain your competitive edge. With cloud-native capabilities, Bizagi scales according to your needs and integrates effortlessly with modern and legacy systems for a unified business data view. Revolutionize your business process management with Bizagi today.

## What is Bizagi used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Application Development](https://www.capterra.com/application-development-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 142 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

5%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bizagi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bizagi.com&name=Bizagi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bizagi

4.4 (142)

VS.

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting Price

Contact vendor

Starting Price

$125

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (142)

Ease Of Use

4.3 (3,022)

Value For Money

4.3 (112)

Value For Money

4.2 (2,333)

Customer Service

4.1 (118)

Customer Service

4.4 (1,994)

## Bizagi alternatives

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127621/BPM-Suite/alternatives/)

## FAQs about Bizagi

Overview

### What problems does Bizagi solve?

Bizagi solves scattered process documentation, unclear handoffs, and manual workflow gaps by letting teams map, standardize, simulate, and automate business processes in one place. Business analysts, operations teams, process owners, and nontechnical managers use it to spot bottlenecks, reduce errors, improve cross-department visibility, and accelerate deployment of integrated workflows.

Answer based on 87 reviews

Overview

### Which roles and teams benefit most from Bizagi?

Bizagi is most used by business analysts, process improvement teams, and consultants who model workflows, document requirements, and streamline operations. IT and RPA developers use it to automate processes and connect systems, while managers and executives rely on it for process visibility, governance, and efficiency improvements across departments.

Answer based on 141 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Bizagi built for?

Bizagi is built for enterprises, with 45% of reviewers from small businesses and 37% from enterprises, and it appears most often in Information Technology and Services at 18%. It also has meaningful use in Computer Software and Financial Services, each at 8%, primarily for Business Process Management.

Answer based on 142 reviews

Features and Usability

### What are the key features of Bizagi?

Bizagi includes core BPM features like process modeling, process mapping, process documentation, and graphical workflow editing built around BPMN. Reviewers also highlight drag-and-drop flowcharts, document export in formats like PDF and Word, workflow automation, reporting and analytics, plus integration options through APIs and external systems.

Answer based on 64 reviews

Integrations

### Which third-party tools and platforms does Bizagi integrate with?

Bizagi integrates with OnBase and Siebel CRM in reviewer-cited workflows, and its catalog also lists Docusign, Microsoft Excel, Microsoft Power BI, Salesforce Platform, Tableau, SAP HANA, and UiPath. These integrations span document management, CRM, analytics, ERP, and robotic process automation.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Bizagi?

Bizagi is generally easy to onboard for teams, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical users, students, and business analysts learn quickly thanks to the intuitive interface and in-app materials, while admins and teams handling governance, integrations, or production deployment usually need more time.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Bizagi offer, and how do users rate the experience?

Bizagi offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users often describe support as responsive, helpful, and well documented, with quick technical answers. Still, some report struggles with communication, weak forum moderation, contact issues, and inconsistent help for complex or urgent problems.

Answer based on 21 reviews

Features and Usability

### How good is Bizagi for process mapping?

Bizagi makes process mapping easy for most teams with clear BPMN diagrams, simple documentation, and fast workflow design. Business analysts, consultants, students, and operations teams like the intuitive modeler and export options, though some users mention layout, print formatting, and advanced case control limitations for more complex process needs.

Answer based on 26 reviews

Features and Usability

### Is Bizagi easy to use and navigate?

Bizagi offers an intuitive interface that helps most users learn quickly, view processes clearly, and manage tasks with little training. Business users and back-office teams often like the drag-and-drop design and visibility, while some reviewers say the interface feels dated or needs more customization for specific user experience preferences.

Answer based on 24 reviews

## Features

AI summary

Based on 3,575 Business Process Management reviews

Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities:

-   **Workflow Management** (**51%** of reviewers rated this feature as critical)
-   **Task Management** (**43%**)
-   **Business Process Automation** (**46%**)

Bizagi supports all three top features buyers look for in this category: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate processes, keep work on track, and automate repetitive steps, allowing teams to improve efficiency and maintain better control over day-to-day operations.

Workflow Management

4.9 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Task Management

4.7 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Business Process Automation

4.3 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Process Modeling & Designing

4.9 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Business Process Control

4.5 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Define and maintain business rules that determine workflow capabilities and criteria

Configurable Workflow

4.4 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Bizagi 146 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Database: Electronic storage of stakeholder contact information
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
- Code Development: Create code from scratch
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Collaborative Development: Work with others within one platform/system on the application development process
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Connectors: Connect to big data sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Modeling: Conceptual model of how data items relate to each other
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Deployment Management: Manage the processes involved when making the application ready for use
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EDI: Transfer of data from one computer system to another
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Developers: For the intention to be used by developers
- For Low-Code Development: Development environment used to create application software through a graphical user interface
- For No-Code Development: Build applications without the use of code
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- Fraud Detection: Identify and prevent suspicious activity
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Incident Management: Manage and track all disruptions and incidents
- Integrated Development Environment: An application for source code editing, compiling, and debugging
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Logistics Management: Management of the flow of things between point of origin and point of consumption.
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- MES: Manufacturing execution systems focus on quality control in the production process.
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Processing: Process and analyze human language in text or audio form
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requisition Management: Review, approve and cancel requests for goods/services to be purchased
- Returns Management: Track and facilitate returns of products sold
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Shipping Management: Manage and track orders being shipped to customers
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Software Development: Development of software programs
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Templates: Sample files or documents that could be customized as needed or used as is
- Testing Management: Test specific APIs to determine if systems are properly functioning
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Traceability: Track and document the history, application, or location of an item or activity
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (140)

4.3

Based on 140 reviews

## Pricing

Value for money

4.3 (112)

### Starting price

Free trial available

Value for money

4.3 (112)

4.3

Based on 112 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[

SAP NetWeaver](https://www.capterra.com/p/65750/SAP-NetWeaver/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (118)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (118)

4.1

Based on 118 reviews

## User reviews

Overall rating

4.4

Based on 142 reviews

Filter by rating

5(83)

4(47)

3(5)

2(5)

1(2)

Mentioned topic

Sorted by most recent

AN

Anonymous User

analista de processos e projetos jr

Management Consulting

### "descomplicado"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 13, 2025

ferramenta para mapear, criar e documentar processos, onde conseguimos visualizar os processos existentes, para acompanhar os fluxos e propor melhorias operacionais.

Pros

software de fácil uso e intuitivo; facilidade de desenvolver fluxos; identificar melhorias nos processos;

Cons

ate o momento nao foi identificado pontos negativos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Roberto P.

Consultor

Management Consulting

### "Pérdida de conexiones en el modeler"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

September 7, 2024

Siempre fue muy muy buena, ahora estoy analizando irme a otro modelador por que perdio calidad en el modelado.

Pros

Me gustaba su facilidad de uso pero bajo mucho su "usabilidad" al perder conexiones de una manera exagerada

Cons

En el modeler esta perdiendo todos los enlaces entre las actividades cuando uno mueve, se perdió la funcionalidad y facilidad que tenia de reorganizar los diagramas ya que pierde todas las conexiones. Un diagrama se desordena sin ni siquiera tocarlos, cuando se esta trabajando otro diagrama

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Gisele F.

Analista de qualidade

Paper & Forest Products

### "Avaliação Bizagi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2024

Ferramenta usual e de fácil entendimento para os usuários.

Pros

Melhor ferramenta para mapeamento de processos.

Cons

Ainda não encontrei um fator negativo na ferramenta bizagi.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Thandile S.

Director Organizational Development

Government Administration

### "Bizagi and Public Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 13, 2024

Pros

The ease in process modeling, the tutorials to assist beginners and mostly all of the functionality

Cons

Difficulty when searching for certain information/icons.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Visio is static and more of a stencil, Bizagi has more functionalities to help manage the process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

marcos E.

ANALISTA DE PROCESSOS

Entertainment

### "O melhor software do mercado"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

January 17, 2024

A melhor experiencia possível até o momento.

Pros

A ferramenta é totalmente intuitiva, nunca havia se quer trabalhado com qualquer software de mapeamento de processos, esta foi a minha primeira experiencia e contato com tal, foi tão surpreendente que hoje estou parando as minha atividades para elogiar a todos os envolvidos no desenvolvimento desta ferramenta.

Cons

Não gostei do fato de ser muito complexo na hora de tentar adquirir a versão paga da ferramenta, senti e ainda tenho muita dificuldade nisso.

Alternatives considered

[FigJam](https://www.capterra.com/p/265222/FigJam/)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing Bizagi

Pela recomendações de alguns profissionais.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PL

Patrick L.

Testmanager and Projectmanager

Information Technology and Services

### "Please, I need urgent support! All my diagrams disappeared from the cloud"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

November 30, 2023

Please, I need urgent support. All my diagrams disappeared from the cloud.

Pros

Easy to use. Nice visualization. Overall features nice.

Cons

Support / Contact possibilities. Support or Contact page is not working. Sometimes Modeler is flaky. Sometimes Modeler includes elements in exported pictures or other file types, e.g. PDF which are not part of a specific diagram or flow. Seems like some of the elements stay in cache after deletion and still appear in exports and saved files. Please, have a look into this. Because the wrongly shown elements can not be removed afterwards.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Juan L.

Software Engineer

Computer Software

### "Bizagi excellent resource to be used by any company."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2023

Easy to use I need to gain experience on all of the resources Bizagi provides.

Pros

Easy to use with a lot of functionalities to gain the most for the businesses.

Cons

I love everything I have seen during this training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Bassem J.

enseignant

Education Management

### "interet"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

September 6, 2023

une bonne expérience et je veux etre expert bizagi

Pros

bien fait un bon modeler qui nécessite quelques amélioration de superpositions des flux

Cons

pas de français de préférence faire une traduction de tout le travail

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Compliance Intern

Telecommunications

### "Bizagi Modeler my Process problem Solver"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 7, 2023

I have learnt quite a lot from bizagi and how a standard process in an organization is very important to be able to measure work force of the company.

Pros

How easy it is to ready and follow. It has a lot of tools that helps you to draw a process flow that people will understand and follow.

Cons

The software can often freeze when you open text box in the application.

Reasons for choosing Bizagi

I don't have any other applicatiosn I use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Luis Francisco R.

Asistente Administrativo del Departamento de Mantenimiento Aeronáutico

Airlines/Aviation

### "Porque usar Bizagi"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 7, 2023

Ayuda mucho a definir los procesos de cada unidad de negocio en la empresa y verificar si existe desincronización en los procesos, además de orientar correctamente el flujo en la transformación de los recursos y obtener resultados (etiquetarlos para diferenciar tipos de documentos). Y permite la exportación como imagen para colocarlo en un Manual de Organización y Métodos (Instrucción de Procedimientos de consulta).

Pros

Que tiene otra lógica de ensamblado muy diferente al flujograma o pseudocodigo de programación y muy diferente al diagrama IDEF-0. Tiene mas variedad de simbologias bien definidas y tiene su propio simulador a pesar que no lo he usado.

Cons

Es un poco lento al arrastrar gran cantidad de objetos, carece de un manual para utilizar correctamente como interpretar los resultados de la simulación en los procesos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127621/BPM-Suite/reviews/)

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