# Page 3 | Bizagi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bizagi the right Business Process Management solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127621/BPM-Suite/reviews

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Bizagi

4.4 (142)

[View alternatives](https://www.capterra.com/p/127621/BPM-Suite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Bizagi

## Showing most helpful reviews

Showing 51-75 of 142 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Felipe M.  
Director - Business Performance & Process Improvement  
  
Used the software for: 2+ years

### "hard work"

January 12, 2018

3.0

bpms in real word and easy to use

Pros

integration with bizagi modeler is a good feature, it's facilitate the merge to the document word and the real word

Cons

the publish to production enviroment is a critical phase and bizagi is not good with this, the advanced deplay is most like a test Project

Review Source

AR

Adam R.  
Innovation Strategist  
Cosmetics  
Used the software for: 6-12 months

### "Excellent 'hidden' Gem of BPMS!Try the FREE modeler and you will get hooked."

June 2, 2017

5.0

Agility in prototyping, and scalability in building the actual products. Packed with useful features in a way that is actually fun. Hard to force the negatives. I wish Bizagi was more popular, as it 'deserves' it. I used the two big BPM products before and would have probably continued the proven 'comfortable' brand direction in my last company had it not been a bit financially leaner. Once I tried Bizagi, I saw no reasons to go back to dated and overpriced solutions.

Pros

Modern and human-centric, Bizagi is the first one that starts with the jobs people have to do. As a Design Thinker, I love this approach -Elegant, easy to Use and navigate. It just makes sense. -Simple for non-IT users, yet developers can appreciate its modular architecture. -Machine Learning! -Great team and the CEO behind the cool and scalable solution

Review Source

Response from Bizagi

June 5, 2017

Thank you for your kind words Adam. The ease-of-use for non-IT users and the advanced capabilities for IT / developers has always been at the core of our product strategy. Bizagi is proud to offer the most powerful and the most intuitive option for BPM, process automation and digital transformation. We put this together with a risk-free adoption model that allows you to try in full before you buy. It's always nice to hear from people that value these things as much as we do!

Sergio R A.  
CEO  
Internet  
Used the software for: 2+ years

### "No code great features"

June 25, 2022

5.0

Pros

No code is the most important feature in this solution.

Cons

For enterprise implementation it takes a long time to get it done.

Review Source

VR

Verified Reviewer  
Co-founder  
Financial Services  
Used the software for: 6-12 months

### "The best BPM platform on the market"

January 3, 2019

5.0

We have modeled and virtualized dozens of processes in a few months. We highly recommend Bizagi for transformation programs.

Pros

Bizagi manages to be intuitive and detailed-oriented at the same time, which is not the case of other platforms (either simplistic or too complicated). The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.

Cons

It's not open source, so it's more expensive than some available platforms on the market. But it's very good value for money anyway.

Review Source

VR

Verified Reviewer  
Ing. Informatica  
  
Used the software for: 1-2 years

### "It is a practical tool for process modeling or flow diagrams"

May 23, 2018

4.0

The modeling of credit process and collection of a banking project, designed in a fast and versatile way.

Pros

The simulation of processes in a graphical way is dynamic, and that can be exported to Word or PDF to be able to share them.

Cons

It does not have an immediate correction at the moment of the creation of the process modeling, it must try to save to validate the errors

Review Source

VR

Verified Reviewer  
Business Analyst  
Computer Software  
Used the software for: 1-2 years

### "Great way to start your BPMN journey"

July 19, 2019

4.0

Pros

1.) Multiple arrays of BPMN tools can be used for diagramming and create a highly competitive application without having a code knowledge. 2.) Supports for "work-flow" integrations like "flowable, SAP, 3.) Easy to configure with the actions tools what bizagi is providing (Ex: for activity diagram, all the features are available to make the escallation processes like swing lanes, start, end, messaging, alerting etc.)

Cons

1.) Lack of setting do it your self reports. 2.) It would be much better If we could be able to add Logical Rules and Business Rules via the system. 3.) From the front end part, there should be modifications required for inboxing.

Review Source

VR

Verified Reviewer  
Especialista Senior  
  
Used the software for: 2+ years

### "It's an easy to use tool, very friendly, it allows to easily model and implement all the required wo"

July 24, 2018

4.0

Pros

The cost. It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.

Cons

The tool loses performance with complex workflows, it gets heavy for these kind of tasks, besides, it consumes too much resources in the machine and has no integration with other programs, which affects its usage in large organizations.

Review Source

CC

Cynthia C.  
Business Analyst/ GCR Social Responsibility Manager  
Management Consulting  
Used the software for: 1-2 years

### "Bizagi is great "

October 7, 2021

5.0

Pros

Automation is easy to initiate and quick . It is also very easy to digitize physical paper . You can interact directly with clients on Bizagi and this way no time is lost in incorporating their feedback . Each BPMN symbol is unique and this streamlines searches and the overall performance .

Cons

You can only move elements one at a time .Some aspects of the exporting are , in my opinion , pointless . Because the file type options for exporting are really limiting .

Review Source

VR

Verified Reviewer  
Consultor Funcional Senior  
  
Used the software for: 1-2 years

### "It is an agile and easy to use tool, it allows to model the processes through flow diagrams"

May 7, 2018

4.0

To know about another tool that allows me to model diagrams in BPMN

Pros

I practice what allows me to diagram, document and simulate processes through the process diagrams under the BPMN format (Business Business Modeling Notation), also allows processes and their documentation to be exported to word, PDF, Visio, the web or SharePoint to share and communicate

Cons

I think that should have a greater number of symbols in your library, It is a bit limited when you want to see several roles within the flow, it should give zoom options

Review Source

Victor P.  
Senior Financial Analyst  
Banking  
Used the software for: 2+ years

### "A very simple tool, but it is what makes it quite efficient."

June 19, 2019

4.0

A very simple tool, but it is what makes it quite efficient for the function of building diagrams and flowcharts of corporate processes, besides being a free solution.

Pros

The ease of use of the tool in the construction of complex flows.

Cons

I have no negative points to report, perhaps the more advanced database integration is something to be worked on in the next versions

Review Source

VR

Verified Reviewer  
Analista de facturación  
  
Used the software for: 1-2 years

### "Modeling process easily and with almost no knowledge"

July 26, 2018

5.0

Pros

What i love the most about bizagi is that you open this software and almost in the same instant you know that to do it's really intuitive

Cons

The developers always say what i provide my model is not that useful because they can't import it and start developing on top of that

Review Source

Response from Bizagi

July 27, 2018

Hi. Thank you so much for your glowing review. What's really interesting is that you've mentioned importing your model and using it to develop an application, which is exactly what Bizagi Studio is for. The free Studio software enables you to build based on your model, hooking up the business rules, data, integrations etc. The end result is a web application that's based on your model - so the biggest benefit is that it's easy to change the application once it already exists - all you need to do is change your model. You can deploy your application in the cloud or on premise. For more information simply visit our studio page and feel free to download studio for free. http://bit.ly/2vahfV4

DP

Diego P.  
Analista da Qualidade  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fácil utilização"

March 24, 2021

5.0

Recomendo para qualquer empresa, independente do porte. Entrega no mesmo nível ou até superior se comparado aos concorrentes mas com a grande vantagem de ser grátis.

Pros

O programa é muito fácil de ser utilizado e facilita muito a modelagem de processos. A melhor parte é ser gratuito, o que torna a disseminação incrivelmente grande

Cons

A limitação de 100 caracteres prejudicou muito. Por vezes existem comentário que precisam constar no fluxograma e essa limitação atrapalhou bastante

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Custo

Review Source

AK

Amin K.  
Software Developer  
Information Services  
Used the software for: I used a free trial

### "Quality BPM Solution"

October 23, 2019

4.0

I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.

Pros

I like the easy configuration to start from the beginning to the deployment of the processes. The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.

Cons

Minor bugs and crashes. And also, often it has delays in responding when I'm developing.

Alternatives considered

[Bonita](https://www.capterra.com/p/118850/Bonita-BPM/)[ProcessMaker](https://www.capterra.com/p/118311/ProcessMaker-BPM-Software/)

Reason for choosing Bizagi

Those software have less features than Bizagi. Also, ProcessMaker is not fully compliant with BPMN 2 and the bugs that you encounter with the Community Edition will ultimately kill you! Bonita is hard to use and makes you to do many stuff just for a simple process or feature.

Review Source

Ariel C.  
Ingeniero Civil Industrial  
Management Consulting  
Used the software for: 2+ years

### "Experiencia Bizagi"

July 10, 2020

5.0

Pros

Es un producto completamente amigable, fácil de usar y con muchas herramientas para facilitar su publicación y colaboración en equipo.

Cons

No se puede experimentar con la automatización en la versión gratuita.

Review Source

SP

Sanjay P.  
Lead Architect  
  
Used the software for: 2+ years

### "It was a very good session. "

July 13, 2018

5.0

It helps us lot to fulfill customer expectation to solve their problem in their business.

Pros

Bizagi is coming with the much feature-loaded product for Digital Transformation. Bizagi comes with Machine Learning and Cloud service as their new feature which is the progressive milestone.

Cons

Bizagi should launch there control library and make it open source so the developer can modify and use in their customer solution.

Review Source

LB

Lopamudra B.  
QA Manager  
Utilities  
Used the software for: 6-12 months

### "Worst software i ever used"

April 5, 2019

1.0

We use it to send notification across group of people who span across multiple companies .

Pros

Nothing to like about this software.very frustrating to use.

Cons

This is one of the least robust software i ever used in 20 yrs of carrier. We have no choice because our partner company uses it . this creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile .the over all features are worst .very non-user friendly . they have big improvement to make .

Review Source

NA

Nicolas A.  
Jefe de Procesos  
  
Used the software for: 2+ years

### "The bes BPM tool"

February 11, 2019

5.0

the best option to automate processes

Pros

easy to implement, you can créate an application in hours, the best option to automate processes, compatible with SQL server, oracle and other BD engines.

Cons

it does not work without internet connection, difficult to integrate with other systems, the phone / tablet mode leaves a lot to be desired.

Review Source

MR

Magda R.  
Tecnóloga en gestión empresarial  
Consumer Services  
Used the software for: 2+ years

### "Bizagi el mejor software modelador"

November 13, 2022

5.0

Es un excelente programa para simular diferentes tipos de modelos de negocio, es muy útil para el proceso de toma de decisiones y para el mejoramiento contínuo de los mismos.

Pros

Que se puede publicar documentación en varios formatos, los procesos son importados y exportados fácilmente, su interfaz permite documentar y mapear eficientemente.

Cons

El alto consumo de recursos del sistema y no tenga opción de crear sino diagramas BPMN.

Review Source

DN

David N.  
ITD Manager  
Human Resources  
Used the software for: 2+ years

### "Digitalization Path"

October 18, 2018

5.0

We are now addressing the GDPR compliance with the automation process and going digitaly and paperless.

Pros

The easyness of use the possibilities in glueing all the different software are a corporate landscape!

Cons

Some more technical features when you are a real technical developer seems less deep, probably beacause of its easy of use.

Review Source

SA

Saheed A.  
Self Employed  
Research  
Used the software for: 6-12 months

### "Bizagi - An Intuitive Process Modelling Software "

February 19, 2021

5.0

Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes. One other reason to go for Bizagi is the ability to bind structured processes into a single case while coordinating available content and resources to manage scenarios.

Pros

Bizagi is a powerful business process modelling tool that allows user to manage processes in a centralised manner. Apart from the fact that it is easy to manage, it also capable of tracking down every step of the process, the (UI) user interface is very friendly. Bizagi has the ability to integrate with other systems easily.

Cons

One of the cons of Bizagi is that it tends to be slow when handling large scale processes, it also consumes more RAM space because it handles its data in a light way mode.

Review Source

EC

Eduardo C.  
Processes & Quality Manager  
Human Resources  
Used the software for: 2+ years

### "BPM made easy"

October 18, 2018

4.0

Pros

If you already know the ins and outs of process mapping, automating process with Bizagi is a very small step away. It’s really that easy, fast and intuitive.

Cons

If you’re a technical guru you’ll feel the need for some advanced features, but other than that, nothing else to say.

Review Source

VR

Verified Reviewer  
Solutions Architect  
Computer Software  
Used the software for: 2+ years

### "Not my favorite low code automation solution"

November 15, 2022

3.0

Pros

It is a great fit for some very specialized use cases. It's sweet spot is basic dashboarding or basic straight-through processing.

Cons

The software is clumsy to use, the customization options are limited and the support provided by the vendor is not upto the mark.

Review Source

TB

Tamer B.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great tools for many functionalities"

August 26, 2017

5.0

Great analysis tool for complex business processes

Pros

We use Bizagi modeler since 2011, we use it for modeling business processes by our analysis team, the output model can be used by developers and also clients can validate it. We have searched for a tool to help us generate the model, and among all tools we tested, we have found that Bizagi is the best, it give us all what we need and a little more: 1- Standard & complete set of BPM components 2- Rich components attributes 3- Easy to use GUI 4- Great documentation tool 5- Exporting to all known file types (extensions) Bizagi is a success partner for us.

Review Source

NT

Nihilkumar T.  
Assistant Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Bizagi Review"

February 27, 2023

5.0

Pros

It is very useful in creating workflows / flowchart and wireframe for the process / applications. We can export the workflows that are created which can be used in Visio. The drag and drop functionality makes the job easier.

Cons

I don't have anything to like least about Bizagi.

Review Source

JCC

Juan Carlos C.  
Coordinador de Control Interno  
Retail  
Used the software for: 2+ years

### "The best tool that I've used in my life to model processes at any level in the company!"

July 10, 2017

5.0

1\. Exceeds normal output standards 2. Process simulation 3. Process design 4. Business Rules All this components makes BIZAGI the best tool I've worked with.

Pros

I like most Process designer and process simulations. It has all the necessary components to increase productivity through their friendly interface. I realize that when you make a decision to buy any modeler It is important to compare the best things in the industry. I've heard many companies that love BIZAGI for all the things It has. I really recommend It.

Cons

I would like BIZAGI to have greater flexibility in generating reports and business rules.

Review Source

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