# Page 5 | Bizagi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Bizagi the right Business Process Management solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127621/BPM-Suite/reviews

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Bizagi

4.4 (142)

[View alternatives](https://www.capterra.com/p/127621/BPM-Suite/alternatives/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of Bizagi

## Showing most helpful reviews

Showing 101-125 of 142 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to learn, quick to deploy"

January 22, 2019

4.0

Pros

The Bizagi Modeler tool is free and easy to use. We were able to get our clients, who are not very tech-savvy, to pre-map their business processes before we arrived, so all we had to do was check for correctness. These BPMs can then be imported into the Studio to create an usable workflow for the company.

Cons

The user interface has some eventual glitches, whereas moving or copying/pasting some items causes many objects to get ou of position. Also, it's hard to resize the objects while keeping the text inside them properly centralized. These are minor issues that don't compromise the usability of the software, but could be improved in future versions.

Review Source

OC

Oliver C.  
Programming Analysis Associate  
Hospital & Health Care  
Used the software for: 6-12 months

### "Automation!"

October 17, 2018

5.0

Pros

Bizagi is an amazing application for automating processes! It is easy to use as any business user can dive in and create processes.

Cons

The interface is slightly quirky, but is well developed!

Review Source

SP

Sandeep P.  
Engineer  
Semiconductors  
Used the software for: 1-2 years

### "Feature-rich, easy BPMN tool"

March 26, 2019

4.0

Pros

This is a great tool for mapping out business processes. It includes a library of all the symbols for representing the processes in a flowchart format. I was most interested in the Discrete Event simulation part of it. For a software that's free to use, it does an excellent job. Their tutorials are very easy to follow and provide good overview of the tool.

Cons

1\. Data is saved to cloud so beware of security risks 2. Can't export out 3. Limited no of distributions can be fit to the data 4. DES analysis capabilities are limited

Review Source

AB

Anny B.  
Encargada Gestion de Servicios  
Financial Services  
Used the software for: 6-12 months

### "Evolution"

October 17, 2018

5.0

Excellent. We are improving our process.

Pros

It's friendly. Modelling the process is easy. Can connect with other systems.

Cons

The way to manage the business rules and the forms.

Review Source

VR

Verified Reviewer  
Jefe de proyecto  
  
Used the software for: 6-12 months

### "Excellent for modeling business process"

July 23, 2018

5.0

Pros

It is a very friendly tool for modeling business process so i have used it a lot, it is easy to understand for users and developers without problem

Cons

I do not see something i don't like about this software for what i use it, it is just fine, so i would recommend it anytime

Review Source

GM

Gabriel M.  
Intern  
  
Used the software for: 1-2 years

### "Maybe the best, but still needs to improove"

December 22, 2017

4.0

Pros

Bizagi is the one of the easiest products to use in this evaluation. It offers a comprehensive range of self-service training courses to shorten the learning curve and successfully help clients manage their BPM journeys.

Cons

Because the platform lends itself to opportunistic application development, customers may fail to establish process governance guidelines or a strong business process competency center (BPCC). However, Bizagi customers have been able to scale operations to hundreds of processes and millions of users. Bizagi provides documentation and advisory services to help its customers create digital process competency centers to enable broader digital transformation goals.

Review Source

VR

Verified Reviewer  
Analista de desarrollo organizacional  
  
Used the software for: 6-12 months

### "Understanding a process it's easer when I using bizagi "

March 5, 2018

5.0

Pros

When you start to use the software it's easier to understand all the tools that it give me to do my job.

Cons

at the beginning it's difficult that you don't have problems with your flow chart so you need to sort out 2 or 3 times for the software validate your flow

Review Source

UT

Uday T.  
Technical Lead  
Computer Software  
Used the software for: 6-12 months

### "Lets Automate the World"

October 17, 2018

5.0

Exceptional software

Pros

Ease of developing processes using modeler in a much sophisticated way.

Cons

Version controlling facility should be added

Review Source

VR

Verified Reviewer  
RPA Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Bizagi - when we want to add fresh look to our process"

February 12, 2019

4.0

I was using Bizagi for creating PDD and SDD documents to describe the flow. The tool has enough 'activities' to prepare clear and transparent process especially for client purposes. It looks nice and in easy way you can understand how the process proceeds and get know the entire business logic

Pros

\- It is very easy to learn and use since first look -We have Bizagi modeller and Bizagi Studio for any kind of automations -Possible to integrate with web services for example -Good support team -Lot of possibilities to to use based on notations

Cons

\-It is hard to use that tool with more complex processes -Arrows are very glitchy -Lack of version control

Review Source

FB

Fabio B.  
Especialista  
Telecommunications  
Used the software for: 2+ years

### "Prático e funcional"

December 14, 2022

5.0

Pros

Ótimo aplicativo para criação de fluxos BPM

Cons

O software costuma apresentar erros quando usado por muito tempo. Quando isso acontece, é necessário reiniciar para continuar o trabalho

Review Source

MD

Mario D.  
RPA Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Bizagi Review"

October 4, 2019

5.0

My overall experience with Bizagi has been pleasant.

Pros

What I like the most about Bizagi is that it lets you create very complete diagrams for complex processes.

Cons

The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.

Review Source

CT

Carlo T.  
IT Manager  
Financial Services  
Used the software for: 2+ years

### "Very useful product"

May 17, 2019

4.0

Pros

This product is very useful in shaping our business processes. The use is very intuitive and simple and the construction of the flow diagrams is carried out in a short time. Having a product like that helps you save a lot of time.

Cons

At the moment I haven't found things that I don't like.

Review Source

VR

Verified Reviewer  
Analista QA Junior  
  
Used the software for: Less than 6 months

### "Easy modeling tool"

July 1, 2018

5.0

Pros

If you ask me this software has easy options to model process in bpmn that you get to implement later in this one or other BPMS.

Cons

It does not have enough options like the top vendors on the market so it could be improved and simplified.

Review Source

MR

Mailin R.  
Jefe de Proyecto  
Government Administration  
Used the software for: I used a free trial

### "Me enamore"

September 25, 2020

5.0

a lo largo de los años ha sido difícil, pero el curso lo encontré fácil y practico

Pros

Es practico y rápido, fácil de entender y aplicar con los videos tutoriales

Cons

Falta de mi tiempo, me gustaría poder hacer el curso con mayor frecuencia

Review Source

AY

Ashish Y.  
principal  
Computer Software  
Used the software for: 2+ years

### "Building rapid solutions with bizagi"

October 17, 2018

5.0

Pros

fast to develop, deployment is fast and easy

Cons

the framework layer needs to be ex-tractable, need to have CI-CD integration capabilities

Review Source

JCC

Juan Carlos C.  
Internal Control Coordinator  
  
Used the software for: Less than 6 months

### "Amazing tool for creating processes!"

February 9, 2018

5.0

In general this is a great tool for companies who wants to make easy steps for diagrams and the implements maybe in an ERP, or other software product. I really recommended this software.

Pros

1\. Easy to use 2. Easy to understand with all the team 3. Easy to collaborate 4. Easy to implement with complex processes.

Cons

Maybe It should be better when you collaborate the Works to get who is modifying or chating while your working.

Review Source

VR

Verified Reviewer  
Technology Intern  
Computer & Network Security  
Used the software for: I used a free trial

### "Bizagi Review"

December 28, 2019

5.0

Very satisfied with the useful features.

Pros

Easy to use and user-friendly. Easy installation. Well customized options.

Cons

The cost should be reduced and student pack should be included.

Review Source

DB

Diany B.  
Process Improvement Director  
Banking  
Used the software for: Less than 6 months

### "Building rapid solutions with bizagi"

October 17, 2018

5.0

Stunning. Bizagi helps us to optimize our process creating great value for our customer.

Pros

Change the world for all my clients. Since I work for the transformation process in my company, we create business value that impact our strategic.

Cons

The types of licences is limit. When I have a process with more than 1000 users, the inversion is high. we need to have more options.

Review Source

VR

Verified Reviewer  
Asistente Comercial  
Automotive  
Used the software for: 6-12 months

### "Bizagi Review"

August 28, 2018

4.0

Pros

It’s an easier way to design an ideas development. It’s dynamic

Cons

The design could be better, but you can handle it

Review Source

KAM

KAROL ANGELICA M.  
EDUCACION  
Education Management  
Used the software for: I used a free trial

### "KAROL"

June 5, 2020

5.0

EXCELENTE, ME PERMITE REALIZAR FACILMENTE LAS TARES

Pros

SU USO ES PRACTICO, EFECTIVO Y FACIL,

Cons

EN LO ESPECIFICO SE ME DIFICULTA LA UNION CON WIKI

Review Source

DV

Diana V.  
Supervisor of Operations  
  
Used the software for: 6-12 months

### "The best alliance for Process Modeling in Businesses"

August 23, 2017

4.0

Standardize process minimizing errors, save money and avoid waste of time doing presentations, documents and process maps, with Bizagi I am able to do it faster and efficently, very frendly visible and understandable

Pros

We started to use Bizagi in our Company to reduce errors in standardize process, this impact our business positevely and reduce waste of time that really impact operations. Everyone here enjoy modeling their process and give us a friendly visibility that anyone understands. It's an amazing way to innovate a company and do right things without invest a lot of money.

Cons

The only thing I consider you can improve is to have a line for Technical Support instead of fill our a form for any question or issue.

Review Source

AP

Alexandre P.  
Seller  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great solution for process mapping"

December 16, 2019

4.0

Bizagi is used to map and organize all the information process flow inside the headquarters office.

Pros

Bizagi have enhanced tools to support the process flow creation inside the flow chart. It is simple to use and has advices to guide the user during the operation. Bizagi also support to export a project in different file formats.

Cons

Not all the tools have responsive performance, some specific process design can be difficult to recreate inside Bizagi due its rules logic.

Review Source

JP

Jouly P.  
Analista de Soporte tecnico  
  
Used the software for: Less than 6 months

### "Bizagi is a tool that allows you to create processes efficiently"

May 22, 2018

4.0

Pros

It is a powerful tool because it allows you to quickly and effectively map the processes and sub-processes of your business, as well as allowing you to differentiate all the activities you need to describe, it is really easy to install, has a very intuitive interface and has great online documentation .

Cons

Sometimes it stays the same and it takes a while for it to work again but in general terms this software is quite complete and practical.

Review Source

VD

Vanessa D.  
Quality Analist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome"

August 22, 2017

5.0

Able to create workflows with few clicks

Pros

Easy to create flows with just a few clicks and capability to share and work with more people in a group.

Cons

Nothing, it can only gets better ! The software offers the basic for making a flow to a process, so the only thing is to have color options.

Review Source

NdS

Natanael dos S.  
Security Analyst  
Financial Services  
Used the software for: 6-12 months

### "Very easy to use, very fast and simulation mode and presentation mode is amazing"

August 21, 2017

4.0

Pros

Bizagi is the one of the easiest products to use in this evaluation, cost/value, deploys a disruptive business model.

Cons

Although Bizagi provides the ability to manage both structured and unstructured processes, it lacks some capabilities to deliver complex case control.

Review Source

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