---
title: "Creately Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Creately Software - reviews, pricing plans, popular comparisons to other Flowchart products and more."
source_url: "https://www.capterra.com/p/127628/Creately/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Creately Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Creately

## What is Creately?

Creately is a leading visual collaboration platform designed to help teams simplify complex information and work together in real-time. By combining an infinite canvas with AI-powered diagramming, it enables professionals to generate everything from intricate flowcharts to technical network diagrams in a fraction of the time. With thousands of smart templates and seamless data integrations, Creately transforms abstract ideas into clear, structured roadmaps that keep entire organizations aligned.

## What is Creately used for?

[Diagram](https://www.capterra.com/diagram-software/)[Flowchart](https://www.capterra.com/flowchart-software/)[Mind Mapping](https://www.capterra.com/mind-mapping-software/)

Top alternative

Featured

Overall rating

Based on 216 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

$8

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Creately?[Manage this product listing](https://www.g2.com/products/creately/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Creately

4.4 (216)

VS.

[4.5 (2,269)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$8

Flat Rate, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (205)

Ease Of Use

4.4 (2,250)

Value For Money

4.3 (157)

Value For Money

4.4 (1,577)

Customer Service

4.2 (140)

Customer Service

4.3 (1,388)

## Creately alternatives

[4.7 (566)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[SketchWow](https://www.capterra.com/p/10012993/SketchWow/)

[4.9 (588)](https://www.capterra.com/p/10012993/SketchWow/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012993/SketchWow/)

[Visio](https://www.capterra.com/p/201133/Visio/)

[4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201133/Visio/)

[Miro](https://www.capterra.com/p/128955/Miro/)

[4.7 (1,709)](https://www.capterra.com/p/128955/Miro/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128955/Miro/)

[View all alternatives](https://www.capterra.com/p/127628/Creately/alternatives/)

## FAQs about Creately

Overview

### What problems does Creately solve?

Creately solves slow, fragmented visual planning by helping teams turn workflows, system designs, org structures, and abstract ideas into clear flowcharts, UML diagrams, mind maps, and charts. Project managers, engineers, educators, students, and remote teams benefit from templates, real-time co-editing, comments, and data-linked diagrams that reduce manual diagram updates.

Answer based on 155 reviews

Overview

### Which roles and teams benefit most from Creately?

Creately is most used by students, software engineering teams, and business leaders who need to map ideas and communicate plans visually. Students and interns create diagrams for coursework and presentations; developers and product managers document systems, workflows, and roadmaps; designers and consultants build collaborative concepts; executives and directors clarify strategy and operational processes.

Answer based on 206 reviews

Overview

### What company size and industries is Creately built for?

Creately is an AI-powered workspace for small businesses, which represent 73% of reviewers, with Computer Software as the top industry at 20%. It is designed for teams visualizing complex workflows, particularly IT, Engineering, and HR professionals creating flowcharts, UML diagrams, and org charts. Education Management accounts for 12% and IT Services 10%.

Answer based on 216 reviews

Features and Usability

### What are the key features of Creately?

Creately includes core diagramming tools for flowcharts, UML diagrams, org charts, mind maps, and charts, supported by drag-and-drop editing and customizable templates. Differentiating features include the Smart Canvas, data linking with automatic updates, and real-time collaboration through shared editing and comments.

Answer based on 81 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Creately offers a free version and paid plans starting at $8 per month for Personal or per user for Team. The Business plan costs 149 per month for unlimited users. Free-plan reviewers report restricted features, project limits, watermarks, and paid exports; a free trial is also available.

Answer based on 44 reviews

Integrations

### Which third-party tools and platforms does Creately integrate with?

Creately integrates with Google Drive and connects to Azure DevOps, Confluence, GitHub, Google Workspace, Jira, Microsoft Teams, and Slack. These integrations cover document storage, collaboration, and development workflows, giving teams options for sharing diagrams, linking project work, and coordinating across common business tools.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Creately?

Creately is generally quick for nontechnical users to learn, with reviewers describing an intuitive interface, templates, and a gentle learning curve for diagrams and collaboration. Training is available through live online sessions, documentation, and videos. Some users, especially those adapting to new releases, want more in-product tutorials and guidance.

Answer based on 15 reviews

Getting Started and Support

### What customer support options does Creately offer, and how do users rate the experience?

Creately offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representative support, and chat. Users often find the help articles and community useful, and some report quick staff responses. However, support experiences are mixed: others cite slow follow-up, unresolved licensing or download issues, and frustration after technical problems.

Answer based on 20 reviews

Diagram creation

### How easy is Creately for creating diagrams?

Creately makes diagram creation easy with an intuitive canvas, templates, shape libraries, and automatic connectors for flowcharts, UML, BPMN, ER diagrams, and process maps. Students, business teams, and technical users value fast editing and collaboration, though large diagrams can slow down and advanced customization may feel limited.

Answer based on 81 reviews

## Features

AI summary

Based on 1,871 Flowchart reviews

Capterra data shows that buyers of flowchart software rank the following features as their top priorities:

-   **Diagramming** (**51%** of reviewers rated this feature as critical)
-   **Drag & Drop** (**40%**)
-   **Process Modeling & Designing** (**42%**)

Creately supports all three of the features reviewers rate highest: **Diagramming**, **Drag & Drop**, and **Process Modeling & Designing**. Together, these capabilities help businesses map workflows clearly, build diagrams faster with less manual effort, and design processes in a more structured way, allowing teams to improve planning, communication, and day-to-day execution.

Diagramming

4.3 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.

Drag & Drop

4.5 (42)

64.29% of 42 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Process Modeling & Designing

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Graphical Workflow Editor

4.4 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

Create, design and modify the flow and processes of tasks in a project

Collaboration Tools

4.4 (34)

61.76% of 34 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Data Import/Export

4.5 (34)

52.94% of 34 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Creately 69 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Auto Update: Automatic update of information / software
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Component Library: Database of components and materials used in design templates
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Data Linking: Collating information from different sources in order to create a more valuable and helpful data set.
- Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts
- Desktop Interface: A way of interacting with a desktop computer using items such as windows, icons, and menus
- Diagramming: Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.
- Document Embedding: Embed diagrams directly into documents
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components
- Employee Photos: Store photos of employees
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Flowchart: Diagram that represents an algorithm, workflow, or process
- Freehand Sketch: The ability to manual sketch/create a diagram
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Mind Maps: Diagram used to organize information in a hierarchical way to show relationships
- Mockup Creation: Tools to create a static representation of a product or project, showing users and stakeholders how it may look and be used.
- Multi-Language: Manage and support multiple languages
- Multiple Projects: Ability to handle several projects simultaneously
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Network Diagram: Diagram that depicts connections among nodes in a network
- Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Presentation Tools: Share and present designs
- Preview Functionality: Preview materials before finalizing projects
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Workflow: Create, manage, or update project workflows.
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Screen Capture: Save a screenshot of your desktop as an image
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Smart Chart Legend: Set rules to display fields in org chart to reduce clutter
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- UI Prototyping: A functional sample, model, or release of a user interface built to test a concept or process.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Wiki: An informational database that allows users to add, delete, or revise content
- Wireframe Creation: Create static wireframes representing basic skeletal structure of applications and websites to give an overview of design.
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (204)

4.3

Based on 204 reviews

## Pricing

Value for money

4.3 (157)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/127628/Creately/pricing/)

Free

$0.00

It includes:

-   Unlimited Canvases
-   Unlimited Collaborators
-   JPEG and PNG Export

Personal

$8.00

Flat Rate,Per Month

It includes:

-   All Import/Export
-   Basic Collaboration
-   Email Support
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Team

$8.00

Per User,Per Month

It includes:

-   Email Support
-   AI diagrams
-   Chat support
-   Advanced Collaboration
-   Account management

Business

$149.00

Flat Rate,Per Month

It includes:

-   Advanced Collaboration
-   All Import/Export
-   Basic Team Admin
-   Priority Support
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Enterprise

Contact Vendor for Pricing

It includes:

-   Advacned Team Admin
-   Advanced Collaboration
-   All Import/Export
-   Customer Success
-   Priority Support
-   SSO/SCIM
-   Unlimited Documents
-   Unlimited Folders
-   Unlimited Number of Shapes
-   Unlimited Storage

Value for money

4.3 (157)

4.3

Based on 157 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (140)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (140)

4.2

Based on 140 reviews

## User reviews

Overall rating

4.4

Based on 216 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(130)

4(62)

3(16)

2(3)

1(5)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Student

Used the software for: Less than 1 year

### "A Powerhouse for Data-Driven Visuals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 5, 2026

My overall experience with Creately has been highly positive, particularly for turning abstract ideas into structured plans. Its standout strength is the "Smart Canvas," which feels more like a living database than a static drawing board. The ability to link live data from Jira or Google Sheets ensures that diagrams remain relevant without manual updates. While the automated "PlusCreate" features significantly speed up workflow, I did notice performance dips during large-scale projects. However, for team brainstorming and cross-functional mapping, it’s a versatile powerhouse that successfully bridges the gap between simple whiteboarding and complex project management.

Pros

What I like most about Creately is its Smart Canvas, which transforms static diagrams into functional workspaces. Unlike basic drawing tools, its Smart Shapes and automated connectors make building complex flowcharts incredibly fast. The standout feature, however, is data linking. Being able to sync shapes with live data from Jira, GitHub, or Google Sheets means diagrams stay updated automatically. Combined with its "Multi-Perspective" modeling—which lets you toggle one dataset between a Kanban board and a flowchart—it’s more than just a whiteboard; it’s a powerful project management hub that keeps remote teams perfectly aligned.

Cons

What I like least about Creately is its performance lag when handling large, complex diagrams. As projects scale with hundreds of shapes or multiple live data integrations, the canvas can become sluggish, and "Undo" actions occasionally hang. The limited free version is also a drawback; it restricts you to only three workspaces and locks high-quality exports (like SVG or PDF) behind a paywall. Additionally, the interface can feel cluttered and overwhelming for beginners due to the sheer number of project management features, and the lack of a dedicated mobile app makes on-the-go editing difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marcus P.

Chief Executive Officer

Used the software for: Less than 1 year

### "Easy to Use Org Chart Software"

5.0

August 28, 2022

I tried quite a few software options for org charts and this was the easiest to use and quickest to deploy.

Pros

Creately has some decent templates to begin an org chart or mind map, although some more work could be put into the template selection. From the template, the edits are really easy and intuitive.

Cons

If you want to start from scratch (e.g. no template), the software is a little tricky for a novice to make something that looks professional. The template selection could be augmented to help provide more bases to start from.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Learning Specialist

Used the software for: Less than 1 year

### "Game changer for remote work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

Creately has been an absolute game-changer for our group project The platform is incredibly user-friendly, which made it easy to get started without much training. We use it for everything from brainstorming sessions to project planning, and its intuitive design makes creating flowcharts, mind maps, and timelines a breeze. The remote collaboration feature is especially helpful — our team can work together in real time, no matter where we are, which has truly streamlined our workflow. Creately's infinite canvas gives us plenty of space to organize our ideas, and the templates save so much time when we're setting up new projects. The integration with our other tools like Google Workspace has made it easy to keep everything connected and accessible for everyone on the team. It’s clear that Creately was built with collaboration in mind, and we’ve become more efficient and productive thanks to it. Highly recommend Creately to any team looking to simplify their workflow and stay connected remotely.

Pros

I liked the wide array of diagrams such as flowcharts, and organizational charts, mind maps and premade templates. It provided inspiration when I was stuck. I also enjoyed the real-time collaboration and the fact that it integrates with Google Workspace.

Cons

There were some features behind a paywall, which I understand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Student

Used the software for: Less than 1 year

### "The simple vision of a great customer"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 25, 2024

Great. I just got what i wanted and i think that's perfect.

Pros

All the options it has available. I like being able to create images

Cons

Almost nothing. Everything is very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Software Engineer

Used the software for: I used a free trial

### "A great product with room for improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 18, 2024

Pros

Creately’s interface is intuitive, which makes creating diagrams and visual content easy even for beginners. I love the numerous templates that creately provides which saves me a lot of time. Another thing I love is the integration with different tools

Cons

Although a lot of templates are available only some customisation is available for each which I see as a major problem. I also had small lag sometimes which might be due to my network as well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Marketing

Used the software for: 1-3 years

### "A Versatile and Easy-to-Use Diagramming Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 4, 2025

https://creately.com/ has been a great tool for visualizing ideas and collaborating with teams. The interface is user-friendly, and the wide range of templates makes it easy to get started. Real-time collaboration and cloud access have been especially useful for remote work.

Pros

The vast template library saves time, and cloud accessibility ensures you can work from anywhere. Also the The ER diagram tool is particularly helpful for database modeling, with automated layouts and smart connectors.

Cons

I think I must learn fast of some advanced features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Student

Used the software for: 1-3 years

### "Creately: A Robust Collaborative Platform with Opportunities for Technical Enhancements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 24, 2024

My overall experience with Creately has been positive. It’s a highly effective tool for visualizing and organizing ideas, especially during the early stages of projects. I’ve used it extensively for systems engineering workflows and project planning in aerospace applications, like the Heron eVTOL and MQ-23 projects. The collaborative features and cloud integration make teamwork seamless, but there is room for improvement in handling complex technical diagrams and industry-specific functionalities. Overall, it’s a great platform that has significantly enhanced productivity and communication within my team.

Pros

What I liked most about Creately is its intuitive interface and collaborative capabilities. It makes creating flowcharts, system designs, and organizational diagrams seamless and efficient. The ability to share and work on diagrams in real time with my team has been a game-changer for projects like Heron eVTOL and MQ-23. It simplifies complex processes and allows for clear visualization of ideas, which is essential in aerospace engineering projects."

Cons

What I liked least about Creately is that its performance can sometimes lag when handling larger or more complex diagrams. Additionally, while it offers a good set of templates, certain aerospace-specific tools or integrations that would be helpful for engineering projects are missing. Expanding its features for technical and industry-specific applications could make it even more versatile.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder's Office

Used the software for: Less than 1 year

### "My Experience with Quick Output on Creately"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 25, 2024

It's been positive for sure. The biggest thing with such software is to have minimal friction in crunch scenarios, for which Creately works exceedingly well.

Pros

I loved the ability to quickly jump in and get a quick flowchart/product map/org tree made, no frills, no fuss. That comprises 70% of my use cases with only 30% of them involving more in depth work, for which it has held up so far. Speed of getting from login to a readymade basic flowchart is the reason I've stuck with this product so far.

Cons

It isn't integrable with onedrive, which is also used by my organisation. It's not a blocker by any means, but widespread compatibility and support is the biggest issue I face when using Creately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Intern

Used the software for: I used a free trial

### "diagram for school project"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 18, 2024

I used it for a project I was doing for college.

Pros

The ease of creating diagrams compared to other programs.

Cons

I was unable to use some functions I needed to create a higher quality diagram.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

CTO

Used the software for: I used a free trial

### "Pretty good for flow charting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2024

Not bad at all. Liked it generally speaking. Fun and easy to use.

Pros

Very easy onboarding and learning curve.

Cons

Not obvious to find any AI leveraged features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127628/Creately/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Lucidchart vs Creately](https://www.capterra.com/compare/127628-146136/Creately-vs-Lucidchart)[SketchWow vs Creately](https://www.capterra.com/compare/127628-10012993/Creately-vs-SketchWow)[Visio vs Creately](https://www.capterra.com/compare/127628-201133/Creately-vs-Visio)[Miro vs Creately](https://www.capterra.com/compare/127628-128955/Creately-vs-Miro)

[draw.io vs Creately](https://www.capterra.com/compare/127628-166985/Creately-vs-draw-io)[SmartDraw vs Creately](https://www.capterra.com/compare/78945-127628/SmartDraw-vs-Creately)[Cacoo vs Creately](https://www.capterra.com/compare/127628-145718/Creately-vs-Cacoo)