# Page 2 | Creately Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Creately the right Flowchart solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127628/Creately/reviews

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Creately

4.4 (216)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Creately

## Showing most helpful reviews

Showing 26-50 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ST

Saket T.  
Founder's Office  
Pharmaceuticals  
Used the software for: Less than 6 months

### "My Experience with Quick Output on Creately"

November 19, 2024

5.0

It's been positive for sure. The biggest thing with such software is to have minimal friction in crunch scenarios, for which Creately works exceedingly well.

Pros

I loved the ability to quickly jump in and get a quick flowchart/product map/org tree made, no frills, no fuss. That comprises 70% of my use cases with only 30% of them involving more in depth work, for which it has held up so far. Speed of getting from login to a readymade basic flowchart is the reason I've stuck with this product so far.

Cons

It isn't integrable with onedrive, which is also used by my organisation. It's not a blocker by any means, but widespread compatibility and support is the biggest issue I face when using Creately.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that Creately helps you move quickly from login to a ready-to-use flowchart, product map, or org tree with minimal friction. It’s great to know that the speed and simplicity of getting basic outputs done have made Creately useful in crunch scenarios. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports fast diagramming and planning workflows. Best regards, The Creately Team

KB

Krish B.  
Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "A Versatile and Easy-to-Use Diagramming Tool"

February 1, 2025

5.0

https://creately.com/ has been a great tool for visualizing ideas and collaborating with teams. The interface is user-friendly, and the wide range of templates makes it easy to get started. Real-time collaboration and cloud access have been especially useful for remote work.

Pros

The vast template library saves time, and cloud accessibility ensures you can work from anywhere. Also the The ER diagram tool is particularly helpful for database modeling, with automated layouts and smart connectors.

Cons

I think I must learn fast of some advanced features

Review Source

Response from Cinergix

April 21, 2026

Hi Krish, We appreciate you sharing your experience! It is good to know that the automated layouts and real-time collaboration features are helping you visualize ideas more effectively. We hear you on the learning curve for advanced tools; we are actually working on making our deeper features more discoverable and intuitive throughout 2026. Thanks for the 8/10 recommendation and for being part of our community!

DG

Dharti G.  
Student  
Education Management  
Used the software for: 1-2 years

### "Academic purpose "

November 10, 2024

5.0

It was amazing I used it for my academic purposes and it is excellent

Pros

Well it provides different types of visual graphs which helps a lot to understand

Cons

For me, everything was good but I think it should have better searching option and drag and drop feature as well

Review Source

Response from Cinergix

May 4, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately helped you create visual graphs that made information easier to understand. It’s great to know you had an excellent experience using it for academic purposes. We also appreciate your feedback around search and ease of moving elements around, as it helps us understand where users may want an even smoother experience. Best regards, The Creately Team

MQ

MONICA Q.  
teacher  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I LIKE CREATELY"

November 14, 2024

4.0

I think this app is very useful for my job as a teacher. I have a little school and I enjoy using creately with my students

Pros

la possibilità di creare mappe senza modelli già preimpostati la possibilità di salvare tutte le mappe

Cons

it isn't possible to search a work inside of a folder , writing in the search space

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been useful in your work as a teacher and that you enjoy using it with your students. It’s great to know you value being able to create maps freely and keep your work saved in one place. Creately also supports searching and organizing work within folders, which can help when managing multiple diagrams. We appreciate your feedback, as it helps us understand where we can make these options easier to find and use. Best regards, The Creately Team

FO

Ferdynand O.  
Student  
Computer Software  
Used the software for: 6-12 months

### "Effective Visual Collaboration Platform"

November 8, 2024

5.0

Overall, my experience with Creately has been positive. It has streamlined our project planning and made visual collaboration much easier. I love how I can share diagrams with my team and get feedback quickly. However, I believe there’s still room for improvement, especially regarding advanced features and mobile usability.

Pros

I really liked the intuitive interface of Creately. It made it easy for me to jump right in and start creating diagrams without a steep learning curve. The real-time collaboration feature is fantastic; I could work with my team seamlessly, and we could see each other's changes instantly. The variety of templates available saved us a lot of time, and the infinite canvas allowed us to organize our ideas without feeling restricted.

Cons

On the downside, I found that the free plan has some limitations that can be frustrating, especially for larger teams. The mobile experience could also use some improvement; it’s not as user-friendly as the desktop version. Additionally, while I appreciate the features available, I sometimes wish there were more customization options for complex diagrams.

Review Source

Response from Cinergix

May 4, 2026

Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately’s intuitive interface made it easy to get started and that real-time collaboration helped your team work together more smoothly. It’s great to know the templates, infinite canvas, and sharing options have supported your project planning and made feedback easier. We also appreciate your notes around larger team needs, mobile usability, and customization for more complex diagrams, as they help us better understand where users would like an even smoother experience. Best regards, The Creately Team

BS

Brendon S.  
Student  
Computer Hardware  
Used the software for: 1-2 years

### "Perfect experience "

November 10, 2024

5.0

It was a tool that helped me in creating anything I wished to

Pros

It is a versatile tool that helped me a lot.

Cons

Advertisements that always popped up when I was using the tool where too much and disturbing

Review Source

Response from Cinergix

April 30, 2026

Hi, Thanks for sharing your experience with Creately. We’re glad to hear that you found it versatile and helpful for creating the visuals you needed. We appreciate you taking the time to share your feedback. It helps us better understand how users experience Creately while creating and organizing their work, and where we can continue making the workspace smoother and more focused. Best regards, The Creately Team

SB

Shae B.  
Designer  
Accounting  
Used the software for: I used a free trial

### "Great Tool for Collaborative Diagramming and Planning"

November 13, 2024

5.0

Creately has been effective for collaborative projects, especially for visualizing workflows and mind maps. It’s straightforward, integrates well with other tools, and speeds up the planning process.

Pros

Creately’s interface is very intuitive, making it easy to create diagrams quickly. The templates and real-time collaboration features are also strong points, particularly useful for teamwork.

Cons

Some advanced features require a paid plan, which could limit users on a budget. Occasionally, minor bugs affect user experience.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been useful for collaborative diagramming, planning, and visualizing workflows and mind maps. It’s great to know the intuitive interface, templates, real-time collaboration, and integrations have helped your team move faster through the planning process. We also appreciate your feedback around advanced features and the occasional user experience issues, as it helps us understand where we can continue making Creately smoother and more accessible. Best regards, The Creately Team

KH

Kristina H.  
Secretary  
Consumer Goods  
Used the software for: I used a free trial

### "Highly recommend "

November 18, 2024

5.0

Good. I recommend others to use it. It is well put together.

Pros

Organized and professional. They really care for the needs of their customers.

Cons

Faster response time. More avenues of communication.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re really glad to hear that Creately felt organized, professional, and well put together. It means a lot to know that you’d recommend it to others, and we appreciate your note around improving communication and response times. Your feedback plays an important role in helping others understand the experience Creately aims to provide, while also helping us see where we can continue to do better. Best regards, The Creately Team

AP

Alicia P.  
student  
Writing and Editing  
Used the software for: 6-12 months

### "A college must have "

November 11, 2024

5.0

My experiences have been nothing but positive. I have received an A on all of my assignments used by these templates.

Pros

I love the many charts and visuals. This has helped me so much to download maps for my college assignments. It's so easy to download and use the possibilities are endless to make your assignments stand out from others.

Cons

I love everything there is no need for change.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy to use and helpful for creating charts, visuals, and maps for your college assignments. It’s great to know the templates have helped you create work that stands out and that your experience has been so positive. Feedback like yours helps other users understand how Creately can support clear, polished visual work for academic projects. Best regards, The Creately Team

DM

Dani M.  
Boekhouder  
Accounting  
Used the software for: 1-2 years

### "Top website erg gebruiksvriendelijk"

November 12, 2024

5.0

Ik vind dit een geweldige website. Bij mijn studie heb ik hier veel gebruik van gemaakt en het heeft mij veel tijd gescheeld.

Pros

Het leukste wat ik vond aan creately was dat je volledig je creativiteit kan uiten.

Cons

Nou ik vond het inlog proces nogal lastig.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has helped you express your creativity and save time during your studies. It’s great to know you found the website user-friendly and useful for your academic work. We also appreciate your feedback about the login experience, as it helps us understand where we can make getting started feel smoother. Best regards, The Creately Team

MZ

Maria Z.  
Gestor  
Broadcast Media  
Used the software for: 2+ years

### "Pensando premium "

November 11, 2024

5.0

Muy buena, es un espacio de trabajo recomendable y agradable de trabajar

Pros

Espacio de trabajo, herramientas, inserción de archivos

Cons

El zoom, no deja cargar pdf, eso fue un problema en algunos momentos

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been a pleasant workspace to use and that the workspace, tools, and file insertion options have been helpful. We also appreciate your note about working with PDFs in Creately. Feedback like this helps us better understand the small moments that can affect the overall workflow, especially when users are bringing external files into their diagrams. Best regards, The Creately Team

VR

Verified Reviewer  
Research Assistant  
Research  
Used the software for: Less than 6 months

### "Amazing product for designing diagrams and graphs"

November 14, 2024

5.0

It's actually amazing. There is a certain simplicity that makes the website really easy to use and understable.

Pros

Very easy to use interface. However more editing options would be amazing.

Cons

Downloads are limited. More options would be good.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy to use and that the simplicity of the interface made designing diagrams and graphs feel straightforward. We also appreciate your feedback around having more editing and download options. Input like this helps us understand where users would like more flexibility while keeping the experience simple and approachable. Best regards, The Creately Team

JB

Jennifer B.  
Communicacion Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great tool to create an organigram"

November 7, 2024

5.0

It took me some time to find out how things work on Creately with my 49 years :-), but once you get a feel for it, it is a great tool to create structure in your company using these tools. Our company used it mainly to create the organigram of our company and I would recommend it to other people.

Pros

It is possible to make huge company organigrams with Creately and easy to download afterwards. And if you have questions, it is easy to reach out to Creately personell.

Cons

It was frustrating for me in the beginning, because it took me some time until I figured out how Creately works.

Review Source

Response from Cinergix

May 4, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately helped you create a large company organigram and that downloading your work afterwards was easy. It’s great to know that, once you got familiar with the tool, it became useful for creating structure within your company. We also appreciate your kind words about being able to reach our team when questions came up, and we’re grateful for your recommendation. Best regards, The Creately Team

LRC

Luis Roberto C.  
Intern  
Computer Software  
Used the software for: I used a free trial

### "diagram for school project"

December 17, 2024

5.0

I used it for a project I was doing for college.

Pros

The ease of creating diagrams compared to other programs.

Cons

I was unable to use some functions I needed to create a higher quality diagram.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thanks for sharing your experience with Creately. We really appreciate you calling out both the positives and the areas where we can do better. We’re glad to hear Creately made it easier to create diagrams for your college project compared to other programs. Feedback like yours helps us better understand how Creately is used in real academic scenarios and guides us as we continue improving the platform. Best Regards, The Creately Team

AF

Aaron F.  
Technologist in Automatic Control and Instrumentation  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "My experience "

November 15, 2024

5.0

I created some of the most good looking presentations of my life, It granted me an ovation from my classmates, all thanks to creatively. That is how I would describe creatively, it helps you get better.

Pros

There's no limit to your imagination. If you can visualize it in your head, it can be done.

Cons

Everything is very well design, I would just say that most of the great features are only available if you pay.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately gave you the freedom to bring your ideas to life and create work you were proud to share. It’s wonderful to know that it helped you build strong, visually polished presentations and feel more confident in your work. We also appreciate your feedback around access to advanced features, as it helps us understand what users value most as they explore Creately. Best regards, The Creately Team

GN

Grey N.  
CEO  
Computer Games  
Used the software for: 6-12 months

### "Creately review"

November 18, 2024

5.0

Overall I love using creately for flow charts and to organize my thoughts for personal projects.

Pros

Creately is very easy to use, but is able to do tons of stuff personally I really enjoy using it for planning video games and code using flow charts.

Cons

My only cons with Creately would be how the templates don't have color variants and things, for example if I create a flow chart it always has the same colors.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy to use while still giving you the flexibility to plan, map out ideas, and organize your thoughts with flowcharts. It’s great to know it’s been helpful for personal projects and creative planning. You can also customize diagram colors, including shapes and styling, to better match what you’re creating. We appreciate the feedback, as it helps us understand where users may want more visible or flexible styling options. Best regards, The Creately Team

VE

Vanessa E.  
Queen  
Accounting  
Used the software for: I used a free trial

### "recommend giving it a try"

November 15, 2024

5.0

nice to have something easy to use to keep projects moving

Pros

easy to use and features streamline workflows, boosting productivity and enhancing team creativity. can get things done without bugging the design team

Cons

slightly limited as far as templates go but still helpful

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy to use and helpful for keeping projects moving without always needing support from the design team. It’s great to know the features have helped streamline workflows, support productivity, and give your team more room to create. We also appreciate your note on templates, as feedback like this helps us understand where users may want even more variety for their work. Best regards, The Creately Team

AA

Ashraf A.  
Engineering Manager  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Great for project team"

November 16, 2024

4.0

Used for self assessment and work. It was easy to use and had all the features I needed.

Pros

Ease of use Interface is great Multiple features that help doing work better

Cons

Nothing. It was easy to use. Maybe option to integrate with other SW.

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that Creately was easy to use, had the features you needed, and supported both your self-assessment and work-related tasks. It’s also great to know the interface made the experience smoother for your project work. We also appreciate your note around connecting Creately with the other software your team uses. Creately supports a range of integrations, and feedback like yours helps us understand which workflows and tools matter most to users. Best regards, The Creately Team

SS

Stacy S.  
Not Disclosed  
Insurance  
Used the software for: 6-12 months

### "Creately (Thumbs Up)"

November 5, 2024

5.0

Overall I have had a great experience and find it a helpful tool.

Pros

The many different template options were very helpful. I also found the tools easy to use.

Cons

I would like the ability to export information to different sources more than a few times with a free account.

Review Source

Response from Cinergix

May 4, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that the template options were helpful and that the tools felt easy to use. It’s great to know you’ve had a great overall experience with Creately and found it useful for your work. We also appreciate your feedback around export access on the free account, as it helps us understand what users need when sharing or moving their work across different formats and tools. Best regards, The Creately Team

KS

Kirankumar S.  
Faculty  
Education Management  
Used the software for: I used a free trial

### "Wonderful tool"

November 27, 2024

5.0

Pros

It is incredibly user-friendly, making it simple to create and share diagrams. The real-time collaboration feature is a game-changer for team productivity.

Cons

Nothing, everything looks fine, need to be little more reachable

Review Source

Response from Cinergix

April 29, 2026

Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that you find Creately user-friendly and easy to use for creating and sharing diagrams. It’s also great to know that real-time collaboration has been valuable for improving team productivity. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports collaborative diagramming and teamwork. Best regards, The Creately Team

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: I used a free trial

### "Intuitive interface with easy to use drawing tools!"

November 12, 2024

5.0

Positive experience overall, I do like the software and the service.

Pros

The user interface is modern, easy to use and navigate.

Cons

Unable to export after one free export attempt.

Switched from

[draw.io](https://www.capterra.com/p/166985/draw-io/)

I switched for a more user friendly user interface.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately’s modern interface and drawing tools made the experience easy to use and navigate. It’s great to know that the user-friendly interface played a role in your decision to switch and that your overall experience has been positive. We also appreciate your feedback around export access, as it helps us understand what users need most when working across different plans. Best regards, The Creately Team

MA

Mohamed A.  
Freelance  
Computer Software  
Used the software for: Less than 6 months

### "A client reviewe"

November 10, 2024

5.0

Was very useful as i use it for my academic projects and studying

Pros

The easy for use and templates and the UI

Cons

The wotkspace was not saving the progress sometimes

Review Source

Response from Cinergix

April 30, 2026

Hi, Thanks for sharing your experience with Creately. We’re glad to hear that the templates, interface, and ease of use have been helpful for your academic projects and studying. We also appreciate you letting us know about your workspace experience. Feedback like this is important because saving work reliably is a key part of creating and managing diagrams with confidence. Best regards, The Creately Team

IR

Isidora R.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Good service"

November 14, 2024

5.0

My experience with creaely has been great

Pros

What i like the most about creately it's how easy it is to use

Cons

What i like the least about creately its that not many people around me use it

Review Source

Response from Cinergix

April 30, 2026

Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy to use and that your overall experience has been great. It’s always nice to know when the product feels simple and approachable. We also appreciate your note about wanting more people around you to use Creately, as collaboration becomes even more valuable when teams and communities can work together in the same space. Best regards, The Creately Team

HP

Harsh P.  
Software developer  
Computer Software  
Used the software for: Less than 6 months

### "Great use cases "

November 6, 2024

5.0

I was here to create basic charts but after that I loved system and started using it.

Pros

Easy user interface to navigate through different steps.

Cons

Nothing particularly but I think rates should be readjusted.

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Easy and user friendly interface of Creatly

Review Source

Response from Cinergix

May 4, 2026

Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately’s interface was easy to navigate and helped you get started with creating basic charts. It’s great to know that your experience encouraged you to keep using the product beyond your initial need. We also appreciate your feedback around pricing, as it helps us understand what users consider when choosing the right plan for their work. Best regards, The Creately Team

BB

Benjamin B.  
Lead Technical Expert  
Internet  
Used the software for: Less than 6 months

### "Great Free Model"

November 15, 2024

5.0

Pros

The free model is great for how much you get out of it, and the user interface is more than easy to work with.

Cons

I do with it was possible to collaborate on the free plan or export at least as JPEG or PDF, but its workable.

Review Source

Response from Cinergix

April 30, 2026

Hi, Thanks for sharing your experience with Creately. We really appreciate you calling out both the positives and the areas where we can do better. We’re glad to hear that the free model has been useful for getting started and that the interface felt easy to work with. We also appreciate your feedback around collaboration and export options, as it helps us understand what users need most when working with Creately on different plans. Best regards, The Creately Team

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