# Page 3 | Creately Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Creately the right Flowchart solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127628/Creately/reviews --- Creately 4.4 (216) [View alternatives](https://www.capterra.com/p/127628/Creately/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Creately ## Showing most helpful reviews Showing 51-75 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use US Umang S. Assistant HR Education Management Used the software for: I used a free trial ### "Best Visualizer Tool" November 18, 2024 5.0 Overall experience was great and user friendly. Nice interface and features Pros The user interface, the features and ease of use. Cons I didn't feel anything missing or to be stated as a con. Review Source Response from Cinergix April 29, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that you had a great experience with Creately and found the interface, features, and overall usability helpful. It’s always encouraging to know when the product feels user-friendly and has what users need without anything standing out as missing. We appreciate you sharing your feedback, as it helps others understand what to expect from Creately. Best regards, The Creately Team JB Jose B. Software Engineer Computer Games Used the software for: Less than 6 months ### "Review of Creatley" November 18, 2024 3.0 Overall, it has been fairly good. I've been able to use it for things I need. Pros The ability to make the things I want or need to Cons There are some difficulties in getting the diagrams I'd like. Perhaps an auto sorting feature for boxes might be helpful Review Source Response from Cinergix April 29, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that you’ve been able to create what you need and that your overall experience has been fairly good. We also appreciate your note around making diagram organization easier. Creately includes layout and alignment options that can help arrange shapes more cleanly, and feedback like yours helps us understand how to make those tools easier to discover and use. Best regards, The Creately Team VVG Vishnu Vardhan G. Designer Education Management Used the software for: I used a free trial ### "My view of the application " November 11, 2024 4.0 I like to use the application when I feel I need to sort the thoughts out Pros I like the interface and how easy it is understand the flow Cons Though the interface is good I didn't like the limited options of diagrams Review Source Response from Cinergix April 30, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that the interface made it easy to understand the flow and use the application when you need to organize your thoughts. We also appreciate your feedback around diagram options. It helps us understand how users explore different ways to visualize their ideas and where more discoverability or variety can make the experience better. Best regards, The Creately Team CI Chijioke I. Quality Assurance Administrator Information Technology and Services Used the software for: I used a free trial ### "Good product" November 7, 2024 4.0 I am satisfied with Creatly. Nothing negative to report for now. I have used it for few projects, and I am fine with it Pros I like that I am able to create DFD’s, UML diagrams, and other tools to create threat models. Cons Nothing for now. I have used it for few projects, and I am fine with it. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been useful for creating DFDs, UML diagrams, and other visuals for threat modeling. It’s great to know you’ve been satisfied with the experience across your projects. Feedback like yours helps others understand how Creately can support technical diagramming and planning work. Best regards, The Creately Team AM Alix M. Customer experience especialist Education Management Used the software for: I used a free trial ### "A tool of great help" November 6, 2024 5.0 I used Creately for university jobs like maps and it is a great tool, it allows me to do even causal maps easily Pros I like it the most that it was really easy to use Cons It is an useful tool in general, maybe to add some templater for free that are in the premium plan but it it worth it to get the premium one Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately was easy to use and helpful for creating maps for your university work. It’s great to know that you were able to create causal maps easily and found the tool valuable overall. We also appreciate your feedback around template access, as it helps us understand what users find most useful when working across different plans. Best regards, The Creately Team KK Kristiyan K. Student worker Computer Software Used the software for: I used a free trial ### "Review of my experience " November 15, 2024 5.0 Good and I highly enjoyed it, it was much better than expected Pros It’s honestly a big eye opener that everyone needs Cons Nothing to be honest I had an overall positive experience Review Source Response from Cinergix April 30, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately gave you a positive experience and turned out to be even better than expected. It’s great to know you enjoyed using it and found the experience valuable. Feedback like yours helps others understand the kind of impact Creately can have when exploring visual tools for their work or ideas. Best regards, The Creately Team Mehdhi N. Tech Lead Information Technology and Services Used the software for: 2+ years ### "Ultimate diagramming tool" August 9, 2024 5.0 I have been using creately for over 9 years, its a simple product solves lots of my day to day problems, quick drawing of diagrams and collaborating with users. Pros Creately is a diagramming tool to get job done quickly packed with beautiful shapes and color and also provide lots of features like realtime collaboration, data modeling and integration with many tools. Cons Sometime app becomes bit sluggish normal works well after refreshing, on general usage it is very fast to draw. Review Source Response from Cinergix August 14, 2024 Thank you Mehdhi for sharing your long time Creately experience. We are happy to have such loyal users with us. We'll check your concerns about sluggishness. We always appreciate your feedback, which keeps us live. Thank you! RP Rohit P. Comp Sci Computer & Network Security Used the software for: I used a free trial ### "Creately Review" November 18, 2024 5.0 Pros Very easy to use and has all features required. Cons There should be a tutorial in the start for some little knowledge. Review Source Response from Cinergix April 29, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately was easy to use and had the features you needed. We also appreciate your suggestion around having more guidance at the start. Feedback like this is helpful as we continue making the first-time experience smoother for new users. Best regards, The Creately Team RR Rajendra R. Director Computer Software Used the software for: 6-12 months ### "product is good to use" August 8, 2024 4.0 Overall it's a good product to use unless some of bug fixing done Pros Wording generated through the AI is good Cons appearance structure on screen is some time irritating Review Source Response from Cinergix August 14, 2024 Thanks for taking the time to share your thoughts on our product! We're thrilled you're finding the AI-generated content useful. Sorry to hear the on-screen layout can be a bit frustrating at times - we'll definitely look into that. Overall, it sounds like you're enjoying the experience, which is great to hear. We're always working on squashing bugs, so hang in there! Your feedback really helps us make things better for everyone. MV Mariana V. Student Hospital & Health Care Used the software for: 6-12 months ### "Amazing app :)" August 6, 2024 5.0 It has been amazing, have been using it since highschool it has been my best friend even now in college Pros I love the way that it is such an easy tool tu use, it is comfortable and practical Cons The price of the subscription, I would love a student discount :) Review Source Response from Cinergix August 12, 2024 Hi Mariana, Thank you, appreciate your feedback. You can submit a request to receive the student discount through here: https://creately.com/product/education/ VG Vaibhav G. Student Education Management Used the software for: 1-2 years ### "Very Good and easy to use" August 10, 2024 5.0 Pros Nice and good product, easy to use and simple and understandable ui Cons noting everyting is fine except frequent mails Review Source Response from Cinergix August 20, 2024 Hi Vaibhav, We're glad you are enjoying Creately. If you mean the marketing emails, you can opt-out from them by unsubscribing. If it's something else please let us know at support center. Thank you AH Alois H. CEO Education Management Used the software for: Less than 6 months ### "Cancel plan is not possible" August 2, 2024 1.0 Pros the design is nice looking and a lot of icons Cons it is impossible to cancel your plan after you added your payment details. deleting data or your payment method for security reason seems also not possible. account and settings is hidden in the app Review Source Response from Cinergix August 8, 2024 Dear Alois, Thanks for your feedback. We apologize for the inconvenience. Cancelling your plan and managing account details is possible. Please visit our Support Portal for step-by-step guides: https://support.creately.com/en/article/how-do-i-cancel-my-subscription-137f76x/ and https://support.creately.com/en/article/how-do-i-delete-or-deactivate-my-creately-account-zxv4m3/. For additional assistance, contact our Support Team: https://support.creately.com/. We value your feedback and are committed to improving your experience. Sincerely, The Creately Team Nimanthi R. Creately Computer & Network Security Used the software for: 6-12 months ### "an instinctive and simple to utilize Visual Collaboration stage " April 26, 2019 5.0 Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team Work Expertly Designed Templates to Get Started Fast Broad Shape Set Grouped into Libraries Fare Diagrams as PDF, JPG or PNG Work area Application for Offline Drawing Coordinated Google Image and Icon Finder Search Code Generation to Embed Diagrams to Websites Takes a shot at Windows, Linux and Mac OS Network Browser to Quickly Find Diagrams Capacity to Import Images Single Sign-On Drag and Drop Interface Pros Creately is an instinctive and simple to utilize Visual Collaboration stage that is utilized by dispersed groups far and wide to convey all the more successfully. Creately's special and incredible relevant interface is anything but difficult to utilize and it works with the full capacities of a Desktop application. Creately is open anyplace, draw and configuration directly in your program. No downloads or chaotic security setups required. It is a totally intelligent online programming worked for cooperation. You would now be able to welcome your group, customers, and clients to safely survey, remark and update business, specialized and logical outlines. The plastic, hues and actually simple to utilize. Basic, straight forward to utilize and not costly Simple diagram creation. Simple to look work for articles. Simple print It is effectively imparted to numerous clients to have a living archive for cooperation. Cons I can't think whether anything I didn't care for. Now and then it's extremely hard to import an SVG record Maybe a few highlights to upgrade the look and feel of the outlines. Ongoing joint effort highlights appear to hinder the application a bit The charting interface is structured in light of straightforwardness and accommodation. Shapes are assembled into libraries and just the vital libraries are stacked so the interface won't get jumbled with shapes. With ongoing joint effort, numerous clients can deal with together on a similar outline. Everybody can see the changed made by others immediately, making it simple to respond and decide. Our inventive highlights incorporate relevant apparatus bars and 1-click make an interface. In 1 single tick, you can make the following item and the vital connectors too Review Source Response from Cinergix May 8, 2026 Hi, Thank you for taking the time to leave such a detailed review. We’re glad to hear that Creately has been useful as an online visual collaboration tool and that the interface, templates, shape libraries, sharing, commenting, and real-time collaboration have supported your work. It’s great to know that being able to create diagrams directly in the browser and collaborate with others has made the experience more convenient. We also appreciate your feedback around SVG imports, visual customization, and collaboration performance, as it helps us understand where the experience can feel smoother for teams working on shared diagrams. Best regards, The Creately Team IA Isaac A. Business Development Specialist Program Development Used the software for: 2+ years ### "Creately allows me to create visually amazing diagrams and content " August 6, 2021 5.0 I use Creately for a wide range of project needs. Mapping out respondent homes for our project census no longer had to be done with freehand and papers. Creately solved that for me. I am able to create the most complex diagrams and flow charts to represent complicated workflow systems and team structures.Our PowerPoint presentations and newsletters have also seen a whole lot of visual improvements thanks to Creately. Pros Creately offers me so much freedom to explore my ideas. From the extensive collection of diagram types they offer, I always manage to find just the right fit each time. Even better is that it also allows me to easily create my own shapes and format them to my taste with the quick toolbar. My PowerPoint presentations are much more richer, I no longer have to do hand paper sketches to draw free form community maps anymore. Cons Sometimes, I have a hard time getting my shapes and lines to connect just right. And text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input is a bit combersome. Switched from [Cacoo](https://www.capterra.com/p/145718/Cacoo/) Didn't offer as much range in diagram solutions. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave such a detailed review. We’re really glad to hear that Creately gives you the freedom to explore your ideas and find the right diagram type for different project needs. It’s great to know that creating and formatting your own shapes has helped you move from paper sketches to clearer digital maps, workflows, team structures, and presentation visuals. We also appreciate your feedback around connecting shapes and working with text, as it helps us understand where the diagram creation experience can feel more efficient. Best regards, The Creately Team JR Joseph R. CTO Internet Used the software for: 2+ years ### "Great software, sometimes has issues" October 30, 2019 4.0 When working, is excellent to integrate into JIRA and Confluence - just draw on the fly. Really like the export to PNG option as it makes sharing so much easier. Pros I like the integration into JIRA and Confluence and the stand-alone version - the ease of use of porting drawings from each to another. Cons There are issues with the JIRA and Confluence versions where existing drawings refuse to load. Not sure of the problem but it is annoying. Could be an issue with O/S or versioning of host software but really, it is annoying to not be able to trust that it will work. The desktop version running on Adobe Air is also a bit of a problem for me - adds an admin need to make sure the base software is secure and also makes me perceive the effort to be a bit less. Prefer standalone software on the desktop or an enclosed APP rather than something running in another environment. Reason for choosing Creately I liked the look and feel and it worked reliably. It took a long time for them to release a new version to work with the JIRA upgrade but then the loading issues started. Hoping that Creately fixes this. Review Source Response from Cinergix May 6, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that you value the Jira and Confluence integrations, the interface, and the ability to export diagrams as PNG for easier sharing. We also appreciate the detailed feedback around loading issues and reliability in Jira and Confluence environments. Creately has evolved significantly since the older Adobe Air desktop experience, with current cloud and integration-based workflows designed to make access and collaboration smoother. Your feedback helps us understand where reliability matters most, especially for teams working directly inside their existing Atlassian tools. Best regards, The Creately Team JE Jocelyn E. English Teacher Education Management Used the software for: 6-12 months ### "Just what I needed!" July 9, 2021 5.0 It's been amazing, I wish I had found Creately before. It's always been a struggle to find a software or platform that allows you collaborative work without getting the format of the document all messes up; Creately allows me and my students to create as many documents as needed, it also allows us to work on one same document without any issue. The price we pay is totally worth it (an inexpensive), I will continue using Creately and hopefully I can get some of my coworkers to try it as well; I know they will love Creately! Pros I love how Creately allows me and my students to create documents while working all at the same time. Also, it has an infinite amount of templates and canvases you can work on, editing and adding information. Amazingly it also has a video conference tool that allows me to present the work while still working on it collaboratively, and honestly the best part of it is the price, it's only $6 per month and that allows you work on unlimited documents as a team, saving all your files in the cloud or downloading them in different formats. Cons Nothing, Creately has everything I need for collaborative work, my students love creating flow charts and mind maps using Creately and honestly I do too. I wouldn't change a thing. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately has been helpful for collaborative work with your students. It’s great to know that being able to work together on the same canvas, use templates, create flowcharts and mind maps, and save or download your work has made the experience smooth for your classroom needs. We’re also happy to hear that Creately has made collaboration feel easier without disrupting the structure of your documents. We truly appreciate your recommendation and are glad Creately has become a tool you and your students enjoy using. Best regards, The Creately Team VR Verified Reviewer Chief Technology Officer Computer Software Used the software for: 6-12 months ### "Highly recommended for businesses and individuals" March 21, 2019 5.0 Creately is highly recommended for businesses and individuals which create a large number of diagrams and flowcharts, since they can create these images quickly and without much effort, using the templates and other tools available. Pros Creately has more than 1000 templates, libraries and over 100,000 different examples which can be easily adapted by the user for their requirement. These examples can help the user visualize easily. The software can be used for creating flowcharts, UML and User interface mock ups in different patterns. One of the main advantage of Creately is the provision for collaboration, which allows the user to collaborate with up to twenty others online to create diagrams, flowcharts and other images together. This is helpful in collaborating with clients and colleagues any where in the world as required, saving time. The software can be used online or offline if required for creating different images. Pros - suitable for creating diagrams, flowcharts quickly - more than 1000 different types of templates and 100,000 examples available, which can be reused to create images quickly, saving time - collaboration feature, for working with customers and others world wide - can be used offline and online. Cons Cons - payment required, not suitable for those who require it occasionally Review Source Response from Cinergix May 13, 2026 Hi, Thank you for taking the time to leave such a detailed review. We’re glad to hear that Creately’s templates, examples, libraries, and collaboration features have helped you create diagrams, flowcharts, UML diagrams, and UI mockups more quickly. It’s great to know Creately has been useful for working with clients and colleagues across different locations. We also appreciate your feedback around pricing for occasional users, as it helps us understand how different users evaluate value based on how often they create diagrams. Best regards, The Creately Team Vinoch S. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Best collaboration and diagram tool!" October 8, 2019 4.0 Pros I have used this tool in my organisation for more than 2 years. We used this tool to draw diagrams to support our SRS documents ( Software Requirements Specifications). Mostly we drew flow charts, Entity diagrams, Class diagrams and Mind maps. Easy tool with great support to export your documents in JPEG, PNG or PDF formats. Sharing feature provided our team to collaborate in a single diagram in real time and can able to comment on each shapes. Cons They should improve their mobile support. We can view the diagrams only but cannot be able to interact or edit them on the mobile. Reason for choosing Creately It is cheaper and user-friendly. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave such a detailed review. We’re glad to hear that Creately has supported your organization for SRS documentation through flowcharts, entity diagrams, class diagrams, and mind maps. It’s great to know that exporting, real-time collaboration, sharing, and shape-level comments have helped your team work together on diagrams more effectively. We also appreciate your feedback around mobile support, as it helps us understand where users would like more flexibility when viewing or working with diagrams across devices. Best regards, The Creately Team VR Verified Reviewer Project Manager / Business Analyst Computer Software Used the software for: 2+ years ### "Creately for free and awesome drawings" April 4, 2019 5.0 Very interesting and glad that i found this to simplify the scenarios and work around my software projects. Pros Creately is a Free and open license on-line licensed software that can be used very easily for all sorts of diagramming and work flow designing. I have been using creately for more that 4 years for my work and campus work. Highly recommend using creately for simple or advanced diagramming Cons Limited options available in the free version was the main blocker for me and the watermarks. But always it is best to proceed with the paid plan as it is totally worth purchasing that. Review Source Response from Cinergix May 8, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has supported both your work and campus projects over the years, from simple diagrams to more advanced workflow design. It’s great to know Creately has helped simplify scenarios around your software projects and that you’d recommend it to others. We also appreciate your feedback around free plan limits and watermarking, as it helps us understand what users consider when choosing between free and paid plans. Best regards, The Creately Team VP Vamsidhar P. Lead Business Analyst Information Technology and Services Used the software for: 2+ years ### "User Friendly with lot of options for business diagrams " January 14, 2020 4.0 Completely satisfied with the product. Definitely improving my efficiency at work. Pros \- User Friendly interface to select the type of diagram you wanted and the ease of use (Drag & Drop). - Not too much on the pocket - Auto Save option which makes you focus only on the business diagram - Amazing customer support Cons The latest update (moving away from flash to cloud based solution) has some hiccups. Very rarely the application throws run time error and I need to relaunch it. While this is slightly irritating, the auto save option helps to recover my diagrams as is. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately has been easy to use for business diagrams and that features like drag and drop, auto-save, and customer support have made your workflow smoother. It’s great to know Creately has helped improve your efficiency at work. We also appreciate your feedback around occasional hiccups after the move to the cloud-based experience, and we’re glad auto-save helped you recover your diagrams without losing progress. Best regards, The Creately Team CL Clara L. Freelancer Marketing and Advertising Used the software for: Less than 6 months ### "Customer support destroyed my exeperience" March 31, 2019 3.0 So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you need to save every minute if you don't want to waste your time. I am working on the creation of a website for an algorithm. So I need one big graph that shows the workflow of my website perfectly. Needless to say, my diagram is big. With such work the online platform bugs a lot so you have to save every minute which is less frustrating than if you were losing your work every minute. Then I saved my final document on my desktop in the creately format ( in case there was a big terrible bug) I could redownload it. The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB. Mine was 22MB. I've sent it the help center of Creately and asked for help and answers of why this bug happened. It's been a week now and although I got some response about please send me your email address and the name of your diagram nothing else really from them... Not only this app made me go made but the support team made me lose one precious week of work. I am now going to try and redo my work because I know now that Creately is good for small project but not big ones. A true disapointement Pros Simple, straight forward to use and not expensive Cons 1) it bugs a lot so you need to save every minute if you don't want to waste your time. 2) Even if you save your work on your desktop as well as on the online platform all your work can disappear. 3) Don't save your doc with the CREATELY template because after 10MB no one can use it or download it on Creately. Ask for help people prefer to start the conversation and then ignore. 3) Customer support is crap and when they don't know what to do they just ignore Review Source Response from Cinergix May 8, 2026 Hi, Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced, especially after investing so much time into a large diagram and not getting the support resolution you needed. Since your review, Creately has made significant improvements to the cloud workspace, saving experience, performance, and support resources. We understand how important reliability is when working on large, detailed diagrams, and feedback like yours has helped us identify where users need stronger saving, recovery, and support experiences. Best regards, The Creately Team Anand J. Program Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Must have this application if you are in operations department!" April 28, 2022 3.0 Pros This is one of the best application for designing Gannt and Orgnization charts to build. We can call our teammates to app and they can also contribute and comment on the designs. Cons Zoom In and Zoom out don't work sometimes. In a small laptop, it's quite difficult to build large volume designs. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been useful for building Gantt charts and organization charts, especially for operations work. It’s great to know that inviting teammates to contribute and comment has supported your collaboration. We also appreciate your feedback around working on larger designs from smaller screens, as it helps us understand where the workspace experience can feel easier and more comfortable. Best regards, The Creately Team VR Verified Reviewer Student/Tutor Education Management Used the software for: 6-12 months ### "Excellent tool for students and tutors alike!" April 3, 2019 5.0 Overall, I thought the software was pretty straight forward to use. Had some great features and as far as I am concerned, got by SWOT analyses, BMCs and VPCs just right. Would recommend it to students and tutors both - at least worth a shot. Pros I like how easy it is to create business-related tools here. Specifically, tools such as the Business Model Canvas or a Value Proposition Canvas. I used Creatley as a student and later on recommened this as a tool to my students when I became a tutor. Excellent! Cons I think the software should keep students in mind regarding its pricing. Many young students are not able to pay for the paid plans - at least initially. I think providing heavily subsidised student/tutor plans or free month long trials would be a nice. This is something I missed. Review Source Response from Cinergix May 8, 2026 Hi, Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear that Creately has been useful for creating business tools like Business Model Canvas, Value Proposition Canvas, and SWOT analyses. It’s especially great to know that you used Creately as a student and later recommended it to your own students as a tutor. We also appreciate your feedback around student and tutor access, as it helps us understand how pricing can affect academic users who are getting started with visual planning tools. Best regards, The Creately Team Mujibullah S. Sales Engineer Telecommunications Used the software for: 1-2 years ### "User Friendly" October 30, 2019 5.0 Pros Flexible, easy in use and share with others without converting to PDF or print. Cons Still struggling with new release, it would be better if changes come with tutorial. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been flexible, easy to use, and simple to share with others without needing to convert or print your work. We also appreciate your feedback around product changes and tutorials. It helps us understand how important clear guidance is when users are adjusting to new releases and updated workflows. Best regards, The Creately Team VR Verified Reviewer Official Member Civic & Social Organization Used the software for: 2+ years ### "Diagram, collab, drag and drop program" June 5, 2018 5.0 Great software for planning, organization and process flow. The ability to create a visual representation is unmatched. Pros It took me no time to learn how to use Creately. It is self explanatory and very simple, yet with some higher level functions. I have used this for restructuring the company organization and to show a visual representation of the flow of processes. Cons There is not much I don't like about this software. I guess the only thing would be it is a little difficult to do flow chart arrows with just a track pad on a laptop. It is much easier to use with a mouse to be precise with placement and resizing. Review Source Response from Cinergix May 13, 2026 Hi, Thank you for taking the time to leave such a thoughtful review. We’re glad to hear that Creately was quick to learn and simple to use while still offering the functionality you needed for company restructuring and process flow planning. It’s great to know Creately helped you create clear visual representations for planning and organization. We also appreciate your feedback around precision when working with a trackpad, as it helps us understand where diagram editing needs to feel comfortable across different devices and input methods. Best regards, The Creately Team Similar Products Featured ## Related categories [Diagram](https://www.capterra.com/diagram-software/)[Mind Mapping](https://www.capterra.com/mind-mapping-software/)[Wireframe](https://www.capterra.com/wireframe-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.