# Page 8 | Creately Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Creately the right Flowchart solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127628/Creately/reviews --- Creately 4.4 (216) [View alternatives](https://www.capterra.com/p/127628/Creately/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 8 - Reviews of Creately ## Showing most helpful reviews Showing 176-200 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jo T. Senior Director of Services Human Resources Used the software for: I used a free trial ### "Simple to learn, polished result" October 30, 2019 5.0 I use this software to diagram business processes. Pros So easy to use. Much easier than other tools I've learned. Has a good mix of useful features without bogging down the user with too many options. The results look like it took hours to make, but it's quite quick. Cons No complaints, currently at using the free version and the paid version has features worth upgrading for. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been simple to learn and helped you create polished business process diagrams quickly. It’s great to know the feature set feels useful without getting in the way, and that the results look professional without taking hours to create. We also appreciate your note about the free and paid versions, as it helps others understand how Creately can support both getting started and growing into more advanced needs. Best regards, The Creately Team KMK Karl Martin K. Student Education Management Used the software for: 6-12 months ### "Nice" March 28, 2019 5.0 Pros This app is realy easy to use for everyone. Cons Nothing. All is good and nothing bad to say. Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy to use and accessible for everyone. It’s great to know you had a positive experience with nothing standing out as a concern. Feedback like yours helps others understand how simple it can be to get started with Creately. Best regards, The Creately Team VR Verified Reviewer Student Computer & Network Security Used the software for: I used a free trial ### "Good looking charts. Needs improvements on ease of use" March 28, 2019 4.0 Pros Produced diagram and charts have a fine touch look. Ability to start working from a template. No invasive watermarks. Cons Lacks variety of basic shapes. Search process for a specific shape is tedious. If elements are not properly aligned, pixelated output results. Manipulation of elements could be done easier. Review Source Response from Cinergix May 13, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that the finished diagrams and charts had a polished look, and that starting from templates helped you get work moving faster. We also appreciate your feedback around shape variety, shape search, alignment, and editing elements. Since your review, Creately has continued expanding shape libraries and improving diagram editing tools, and feedback like yours helps us understand where users need creating, finding, and refining visuals to feel easier. Best regards, The Creately Team PM Paul M. Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "Great value for money " March 28, 2019 5.0 Great! Pros Ease of use and visualization with modes Cons Sometimes delays with clicking and dragging to create diagrams. Sometimes the arrows between boxes have a mini dogleg that can’t be straightened. Review Source Response from Cinergix May 13, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy to use and helpful for visualizing your work. We also appreciate your feedback around drag responsiveness and connector behavior. It helps us understand where the diagramming experience needs to feel more precise and smooth, especially when users are arranging boxes and arrows. Best regards, The Creately Team CR Carlos R. Student Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Creatively" December 5, 2020 4.0 I have been using this app a lot and I haven't seen any other app that has the same features as thing one has. Pros What I liked the most about this software is that I am able to create different diagrams or tables for different purposes. Cons I think that the only bad thing about it is the fact that you have to pay to create more works and save them for later. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been useful for creating different diagrams and tables for a range of purposes. It’s great to know you’ve been using Creately often and that its features have stood out compared to other apps you’ve tried. We also appreciate your feedback around creating and saving more work across plans, as it helps us understand what users value most as they continue using the product. Best regards, The Creately Team N Nishadha Used the software for: ### "Awesome for Diagramming" October 24, 2012 5.0 Cool tool to draw flowcharts, UML diagrams, info-graphics, network diagrams and much much more. If you're looking for a quick diagram the free public plan is more than enough. Review Source Response from Cinergix April 29, 2026 Hi, Thank you for taking the time to share your feedback. We’re glad to hear that Creately has been useful for flowcharts, UML diagrams, infographics, and network diagrams. It’s great to know that you found the platform helpful and easy to use. We really appreciate your support and will continue working to make Creately even better for visual collaboration and diagramming. Best, The Creately Team EB Erika B. Reading Specialist Education Management Used the software for: Less than 6 months ### "Concept mapping" October 30, 2019 5.0 I have trouble with software like this whenever I’ve used it but Creately was by far the best option. Pros The software was pretty easy to manipulate without a lot of direction. I felt like I could open it up and get started right away. Cons Sometimes the lines between connections didn’t land where I wanted them or changed shape and that was frustrating. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately was easy to get started with and felt approachable without much direction. It’s great to know that Creately stood out as the best option compared with similar tools you’ve tried. We also appreciate your feedback around connection lines, as it helps us understand where diagram editing can feel more predictable and precise. Best regards, The Creately Team MSF Mary Sue F. Head of Customer Success Mental Health Care Used the software for: I used a free trial ### "So easy to use" May 29, 2020 5.0 Super easy, staff is very quick to respond. Pros Love how easy and quick it is to use. I find it to be very intuitive and user friendly. I like how customizable it is as well. Cons At one point my updates didn't save, but the team was super quick in resolving my issue and restored it. Review Source Response from Cinergix May 4, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately has been easy, quick, and intuitive to use, and that the customization options have been helpful. We’re also happy to know our team was able to respond quickly and help restore your work when you ran into an issue. We appreciate you sharing your experience, as it helps others understand both the product and the support behind it. Best regards, The Creately Team LL Lars Lindberg Used the software for: ### "Extremely Useful for Teams" June 6, 2013 5.0 If you're working as a team and constantly collaborate when doing documentation then this is a god send. Pros Real time collaboration is the feature we found most useful. Professionally designed templates provide a good starting point. And it's very easy to use. Cons No mobile app, could be an issue with people on the go. Review Source Response from Cinergix April 29, 2026 Hi, Thank you for taking the time to share your feedback. We’re glad to hear that Creately has been useful for team collaboration and documentation. It’s great to know that you found the platform helpful and easy to use. We really appreciate your support and will continue working to make Creately even better for visual collaboration and diagramming. Best, The Creately Team MC Meenal C. CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Best for Creating Mock Project" July 21, 2019 5.0 Pros Creating an Professionally design Mocks for any Project makes easier with Creately. More than 1000 Templates available for every Field. Cons Addon for free plan might made much more simpler instead of Commitments plan addon will enhance. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has made it easier to create professional-looking mockups for your projects and that the template variety has been useful across different fields. We also appreciate your feedback around plan flexibility. It helps us understand how users think about access to features and choosing the right plan for their work. Best regards, The Creately Team SW Steven W. CMO Marketing and Advertising Used the software for: Less than 6 months ### "Switched to Pletica" October 30, 2019 3.0 Great start, but Pletica is better even if it’s more expensive. Pros Easy to use and smart saas tool. Replaced visio and other flowchart tools for me. Cons Every time I login it forces me to open a new doc before I can get to a doc I already created. Review Source Response from Cinergix May 6, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that you found it easy to use and that it worked well enough to replace other flowcharting tools for you. We also appreciate your feedback around getting back to existing documents after login. Notes like this help us understand where the start experience can feel smoother and more direct for users returning to their work. Best regards, The Creately Team TF Tiago F. Student Computer Software Used the software for: I used a free trial ### "A nice feature" October 30, 2019 5.0 Pros It has everything I need to get my jobs done, without too much effort Cons Sometimes it is a little hard to keep everything pretty and in place, when you start adding new stuff, but well .. there is no solution to this small problem Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has everything you need to get your work done without too much effort. We also appreciate your note about keeping diagrams tidy as more content gets added. Creately includes layout, alignment, and formatting tools that can help keep visuals organized, and feedback like this helps us understand where those options can be made easier to discover and use. Best regards, The Creately Team CC Claudio C. Analista de Sistemas Government Administration Used the software for: I used a free trial ### "Very good" March 28, 2019 5.0 Pros Easy, fast, simples to learn. I always find what i have looking for Cons Expensive, unfortunately the government does not have the resources to invest in software, but it would certainly be my choice Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy, fast, and simple to learn, and that you were able to find what you needed. We also appreciate your feedback around pricing, especially for public sector or budget-conscious teams. It’s meaningful to know Creately would be your choice, and your feedback helps us understand how different organizations evaluate access and affordability. Best regards, The Creately Team AN Anna N. Student Computer & Network Security Used the software for: I used a free trial ### "Creately review " October 30, 2019 5.0 Pros I used this software for one of my IT subjects at uni and we had to draw diagrams. I liked how they knew which type of symbols I needed for specific types of diagrams Cons It was limited as I was using a free trial but I understand Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately was helpful for your IT coursework and made it easier to find the right symbols for the diagrams you needed. We also appreciate your understanding around free trial limits. Feedback like yours helps others see how Creately can support academic and technical diagramming, while also helping us make plan access and available features clearer. Best regards, The Creately Team RE Ramon E. Engineer Industrial Automation Used the software for: Less than 6 months ### "Great!" October 30, 2019 5.0 I create some documents to show in presentations Pros The versatility to use the software and show the things I want in the way I want Cons The shared option it's difficult to use and get the things I want Review Source Response from Cinergix May 6, 2026 Hi, Thanks for sharing your experience with Creately. We’re glad to hear that the flexibility of the software helped you create documents and visuals for your presentations in the way you wanted. We also appreciate your feedback around sharing. It helps us understand where the experience can feel clearer and easier when users want to share their work with others. Best regards, The Creately Team MS Munish S. Consultant Research Used the software for: I used a free trial ### "Amazing usability" October 30, 2019 5.0 Pros Usability of this platform is amazing. It's so easy to navigate and look for things. You never get lost, unlike other platforms. Cons I think, there should be more options for objects. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately felt easy to navigate and that the overall usability stood out compared to other platforms. We also appreciate your feedback around having more object options. Creately has continued expanding its shape libraries, templates, and diagram options over time, and input like this helps us understand which areas users want to explore even further. Best regards, The Creately Team Akhil S. NOC engineer Information Technology and Services Used the software for: I used a free trial ### "Ease your Work" March 28, 2019 5.0 Pros I like the Design & Services which are provided by this software which us easier to use. Cons Very little people know about this software Review Source Response from Cinergix May 13, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that you liked Creately’s design and services, and that the software felt easy to use. We also appreciate your note about wanting more people to know about Creately. Feedback like yours helps others discover how Creately can support visual work, diagramming, and collaboration. Best regards, The Creately Team RR Raquel R. Account Manager Used the software for: 6-12 months ### "It has been great working with Creately!" February 1, 2018 5.0 Pros I like the software because it gives me the freedom to design as I need. I create diagrams, workflows and more for each specific client I have. Cons I wish there were more like styled templates that I can clone and replace text and images. Something to start with. Review Source Response from Cinergix February 2, 2018 Hi Raquel, Thanks for taking the time to leave a review. We will definitely consider your request to add more templates. TH Thomas H. Technical intern/ student Computer Software Used the software for: I used a free trial ### "It’s good " October 30, 2019 4.0 Pros It’s very simple to use, makes very good looking diagrams, and easily exports to various file formats. Cons The UI tended to snap to grids incorrectly and connecting elements could be inconsistent. Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately was simple to use, helped you create good-looking diagrams, and made exporting your work easy. We also appreciate your feedback around alignment and connecting elements. It helps us understand where the editing experience can feel more precise and consistent for users creating polished diagrams. Best regards, The Creately Team OB Odecia B. student Computer Software Used the software for: I used a free trial ### "THE BEST SOFTWARE TO USE TO MAKE CHARTS " October 30, 2019 5.0 Pros I LIKED THAT IT WAS EASY TO USE AND MY FLOWCHARTS WERE LOOKING NEAT.. Cons SOMETIMES IT IS HARD TO ADJUST A SYMBOL IF YOU DO IT THROW OFF THE ENTIRE CHARTS Review Source Response from Cinergix May 6, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately was easy to use and helped you create neat-looking flowcharts. We also appreciate your feedback around adjusting symbols within a chart. It helps us understand where users may need more precise editing control while keeping their diagrams organized. Best regards, The Creately Team AB Ali B. Director Internet Used the software for: I used a free trial ### "Usability and Accessability" March 28, 2019 5.0 Excellent for designing of network diagrams. Pros 1\. Browser based. 2. Supports all interfaces. 3. Self executable. Cons 1\. No of diagrams that can be stored in trial mode. Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately being browser-based made it easy to access and use for designing network diagrams. It’s great to know Creately worked well for your network diagramming needs. We also appreciate your feedback around trial storage limits, as it helps us understand what users need when evaluating the product and deciding which plan best fits their work. Best regards, The Creately Team JM Juan M. Lead Developer Internet Used the software for: 6-12 months ### "Good tool for diagrams" March 28, 2019 5.0 Good for kickoffs and quick to learn Pros Easy to use, good quality, excellent to make flows for the team Cons For what I use it, works as expected nothing to complain Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy to use and helpful for creating quality flows with your team. It’s great to know it works well for kickoffs and is quick to learn. Feedback like yours helps others understand how Creately can support team planning and early-stage workflow discussions. Best regards, The Creately Team VR Verified Reviewer Vice President, Customer Success Internet Used the software for: 6-12 months ### "Easy for a non technical user" March 28, 2019 4.0 Pros I like the UI and the ability to export to a number of formats. Cons Sometimes not 100% intuitive. Would like to see more options for org charts. Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that you liked Creately’s interface and found the ability to export to different formats useful. We also appreciate your feedback around ease of use and org chart options. Creately has continued expanding templates, diagram types, and editing options over time, and feedback like yours helps us understand where users want more flexibility when creating organizational charts. Best regards, The Creately Team MD Morten D. Financial advisor Government Administration Used the software for: 6-12 months ### "Drawing tool for everything " March 28, 2019 4.0 Get the job done. Nothing more nothing less. Pros Huge library of templates for every task Cons Should be even more user friendly to custom edit templates Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately’s template library helped you get the job done across different tasks. We also appreciate your feedback around customizing templates. It helps us understand where users want the editing experience to feel even simpler and more flexible once they choose a starting point. Best regards, The Creately Team WD William D. Trainee Industrial Automation Used the software for: I used a free trial ### "Best web app for diagrams" March 28, 2019 5.0 Pros The software is easy and fast to open, start and share creating with coworkers Cons Sometimes it freezes, and its needed to reload the page Review Source Response from Cinergix May 12, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately has been easy and fast to open, start using, and share with coworkers. We also appreciate your feedback around occasional freezing and needing to reload. Since your review, Creately has continued improving workspace performance and reliability, and feedback like yours helps us understand how important a smooth collaboration experience is when teams are working together. Best regards, The Creately Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.