--- title: "Creately Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Creately Software - reviews, pricing plans, popular comparisons to other Flowchart products and more." source_url: "https://www.capterra.com/p/127628/Creately/" page_type: "product" language: "en" --- # Creately Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Creately ## What is Creately? Creately is a leading visual collaboration platform designed to help teams simplify complex information and work together in real-time. By combining an infinite canvas with AI-powered diagramming, it enables professionals to generate everything from intricate flowcharts to technical network diagrams in a fraction of the time. With thousands of smart templates and seamless data integrations, Creately transforms abstract ideas into clear, structured roadmaps that keep entire organizations aligned. ## What is Creately used for? [Diagram](https://www.capterra.com/diagram-software/)[Flowchart](https://www.capterra.com/flowchart-software/)[Mind Mapping](https://www.capterra.com/mind-mapping-software/) Top alternative Featured Overall rating Based on 216 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price $8 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Creately?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://creately.com&name=Creately) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Creately 4.4 (216) VS. [4.7 (564)](https://www.capterra.com/p/144020/Aha/reviews/) Starting Price $8 Flat Rate, Per Month Starting Price $59 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (205) Ease Of Use 4.4 (2,239) Value For Money 4.3 (157) Value For Money 4.6 (1,566) Customer Service 4.2 (140) Customer Service 4.8 (1,378) ## Creately alternatives [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) [4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146136/Lucidchart/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,282)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) Highest Rated [SketchWow](https://www.capterra.com/p/10012993/SketchWow/) [4.9 (588)](https://www.capterra.com/p/10012993/SketchWow/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012993/SketchWow/) [Miro](https://www.capterra.com/p/128955/Miro/) [4.7 (1,695)](https://www.capterra.com/p/128955/Miro/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/128955/Miro/) [View all alternatives](https://www.capterra.com/p/127628/Creately/alternatives/) ## FAQs about Creately Overview ### What problems does Creately solve? Creately solves slow diagram creation, messy brainstorming, and scattered visual documentation by giving teams ready-made templates, fast flowcharting, and real-time shared editing. Project managers, educators, engineers, researchers, and remote teams use it to map workflows, org charts, prototypes, and process plans without constant manual rework or status chasing. Answer based on 123 reviews Overview ### Which roles and teams benefit most from Creately? Creately is most used by students, educators, and interns for organizing ideas, building diagrams, and supporting coursework or training projects. Product managers, software engineers, and designers use it to map processes, plan systems, and collaborate on visual workflows, while executives and consultants rely on it to present strategies and align teams. Answer based on 206 reviews Overview ### What company size and industries is Creately built for? Creately is built mainly for small businesses, which make up 73% of reviewers, and is used most in Computer Software at 20%. It is intended for IT, Engineering, and HR teams that need to visualize complex workflows, with additional adoption in Education Management at 12% and Information Technology and Services at 10%. Answer based on 216 reviews Features and Usability ### What are the key features of Creately? Creately includes core diagramming features like diagram creation, flowcharts, charts and graphs, and customizable templates. Differentiator features include real-time collaboration with comments and synchronous editing, Smart Canvas with data linking, and whiteboard-style brainstorming tools for mind maps, org charts, timelines, and workflow planning. Answer based on 81 reviews Pricing ### How much does it cost and what fees or limitations are included? Creately starts at $8/month for the Personal plan, with the Team plan also at 8/user/month and Business at 149/month flat. A free version and free trial are available, but reviewers often mention watermarks, limited projects or workspaces, and paid-only advanced features, while others call the monthly fee reasonable. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does Creately integrate with? Creately integrates with Google Drive, Microsoft PowerPoint, Slack, and connects natively to Azure DevOps, Confluence, GitHub, Google Workspace, Jira, and Microsoft Teams. These integrations cover file storage, presentations, communication, and project management tools commonly used alongside diagramming and collaboration work. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on Creately? Creately is generally quick to onboard, especially for nontechnical team members who can start building diagrams with little training. It offers live online sessions, videos, and documentation for guided learning. Reviewers say small teams and individual users learn fast, while users adapting to new releases or seeking in-app tutorials may need more support. Answer based on 15 reviews Getting Started and Support ### What customer support options does Creately offer, and how do users rate the experience? Creately offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support articles and community help as useful, and some mention quick staff responses. Others report slow follow-up, unresolved licensing or download problems, and frustration when support stops responding after initial contact. Answer based on 20 reviews Diagram creation ### Is Creately good for making diagrams and flowcharts? Creately makes diagram creation fast and approachable for most teams, students, and technical users. Creately supports flowcharts, UML, BPMN, DFD, ER, network diagrams, mind maps, and process maps with templates, smart shapes, and collaboration tools, though some users want deeper customization, better mobile editing, and smoother performance on larger diagrams. Answer based on 81 reviews ## Features AI summary Based on 1,863 Flowchart reviews Capterra data shows that buyers of flowchart software rank the following features as their top priorities: - **Diagramming** (**51%** of reviewers rated this feature as critical) - **Drag & Drop** (**39%**) - **Process Modeling & Designing** (**42%**) Creately supports all three features reviewers rate most important: **Diagramming**, **Drag & Drop**, and **Process Modeling & Designing**. Together, these capabilities help businesses map workflows clearly, build diagrams faster with less manual effort, and design processes with more consistency, allowing teams to improve planning, communication, and day-to-day execution. Diagramming 4.3 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Process Modeling & Designing 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Data Import/Export 4.5 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Import and export data to and from software applications Collaboration Tools 4.4 (34) 61.76% of 34 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Graphical Workflow Editor 4.4 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Create, design and modify the flow and processes of tasks in a project Drag & Drop 4.5 (42) 64.29% of 42 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Creately 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Auto Update: Automatic update of information / software - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Component Library: Database of components and materials used in design templates - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Linking: Collating information from different sources in order to create a more valuable and helpful data set. - Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts - Desktop Interface: A way of interacting with a desktop computer using items such as windows, icons, and menus - Diagramming: Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. - Document Embedding: Embed diagrams directly into documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Employee Photos: Store photos of employees - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - Flowchart: Diagram that represents an algorithm, workflow, or process - Freehand Sketch: The ability to manual sketch/create a diagram - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Mockup Creation: Tools to create a static representation of a product or project, showing users and stakeholders how it may look and be used. - Multi-Language: Manage and support multiple languages - Multiple Projects: Ability to handle several projects simultaneously - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Diagram: Diagram that depicts connections among nodes in a network - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Presentation Tools: Share and present designs - Preview Functionality: Preview materials before finalizing projects - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Workflow: Create, manage, or update project workflows. - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Screen Capture: Save a screenshot of your desktop as an image - Single Sign On: Allow users to access multiple services after entering their login credentials once - Smart Chart Legend: Set rules to display fields in org chart to reduce clutter - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - UI Prototyping: A functional sample, model, or release of a user interface built to test a concept or process. - Version Control: Track revisions and updates made to files and navigate between different versions - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Wiki: An informational database that allows users to add, delete, or revise content - Wireframe Creation: Create static wireframes representing basic skeletal structure of applications and websites to give an overview of design. - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (204) 4.3 Based on 204 reviews ## Pricing Value for money 4.3 (157) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/127628/Creately/pricing/) Free $0.00 It includes: - Unlimited Canvases - Unlimited Collaborators - JPEG and PNG Export Personal $8.00 Flat Rate,Per Month It includes: - All Import/Export - Basic Collaboration - Email Support - Unlimited Documents - Unlimited Folders - Unlimited Number of Shapes - Unlimited Storage Team $8.00 Per User,Per Month It includes: - Email Support - AI diagrams - Chat support - Advanced Collaboration - Account management Business $149.00 Flat Rate,Per Month It includes: - Advanced Collaboration - All Import/Export - Basic Team Admin - Priority Support - Unlimited Documents - Unlimited Folders - Unlimited Number of Shapes - Unlimited Storage Enterprise Contact Vendor for Pricing It includes: - Advacned Team Admin - Advanced Collaboration - All Import/Export - Customer Success - Priority Support - SSO/SCIM - Unlimited Documents - Unlimited Folders - Unlimited Number of Shapes - Unlimited Storage Value for money 4.3 (157) 4.3 Based on 157 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (140) 4.2 Based on 140 reviews ## User reviews Overall rating 4.4 Based on 216 reviews Filter by rating 5(130) 4(62) 3(16) 2(3) 1(5) Mentioned topic Sorted by most recent JD Jamarion D. Student E-Learning ### "A Powerhouse for Data-Driven Visuals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 2, 2026 My overall experience with Creately has been highly positive, particularly for turning abstract ideas into structured plans. Its standout strength is the "Smart Canvas," which feels more like a living database than a static drawing board. The ability to link live data from Jira or Google Sheets ensures that diagrams remain relevant without manual updates. While the automated "PlusCreate" features significantly speed up workflow, I did notice performance dips during large-scale projects. However, for team brainstorming and cross-functional mapping, it’s a versatile powerhouse that successfully bridges the gap between simple whiteboarding and complex project management. Pros What I like most about Creately is its Smart Canvas, which transforms static diagrams into functional workspaces. Unlike basic drawing tools, its Smart Shapes and automated connectors make building complex flowcharts incredibly fast. The standout feature, however, is data linking. Being able to sync shapes with live data from Jira, GitHub, or Google Sheets means diagrams stay updated automatically. Combined with its "Multi-Perspective" modeling—which lets you toggle one dataset between a Kanban board and a flowchart—it’s more than just a whiteboard; it’s a powerful project management hub that keeps remote teams perfectly aligned. Cons What I like least about Creately is its performance lag when handling large, complex diagrams. As projects scale with hundreds of shapes or multiple live data integrations, the canvas can become sluggish, and "Undo" actions occasionally hang. The limited free version is also a drawback; it restricts you to only three workspaces and locks high-quality exports (like SVG or PDF) behind a paywall. Additionally, the interface can feel cluttered and overwhelming for beginners due to the sheer number of project management features, and the lack of a dedicated mobile app makes on-the-go editing difficult. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 21, 2026 Hi Jamarion, It is great to see that Creately is helping you bridge the gap between static drawings and live, data-linked workspaces. We believe that a living database approach is the future of visual work, and we are happy that our Jira and Google Sheets integrations are benefiting your team's alignment. We also hear your points on the learning curve and mobile accessibility, and we are committed to improving those areas as we move forward in 2026. KB Krish B. Marketing Information Technology and Services ### "A Versatile and Easy-to-Use Diagramming Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 1, 2025 https://creately.com/ has been a great tool for visualizing ideas and collaborating with teams. The interface is user-friendly, and the wide range of templates makes it easy to get started. Real-time collaboration and cloud access have been especially useful for remote work. Pros The vast template library saves time, and cloud accessibility ensures you can work from anywhere. Also the The ER diagram tool is particularly helpful for database modeling, with automated layouts and smart connectors. Cons I think I must learn fast of some advanced features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2026 Hi Krish, We appreciate you sharing your experience! It is good to know that the automated layouts and real-time collaboration features are helping you visualize ideas more effectively. We hear you on the learning curve for advanced tools; we are actually working on making our deeper features more discoverable and intuitive throughout 2026. Thanks for the 8/10 recommendation and for being part of our community! LR Luis Roberto C. Intern Computer Software ### "diagram for school project" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 17, 2024 I used it for a project I was doing for college. Pros The ease of creating diagrams compared to other programs. Cons I was unable to use some functions I needed to create a higher quality diagram. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thanks for sharing your experience with Creately. We really appreciate you calling out both the positives and the areas where we can do better. We’re glad to hear Creately made it easier to create diagrams for your college project compared to other programs. Feedback like yours helps us better understand how Creately is used in real academic scenarios and guides us as we continue improving the platform. Best Regards, The Creately Team KS Kirankumar S. Faculty Education Management ### "Wonderful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 Pros It is incredibly user-friendly, making it simple to create and share diagrams. The real-time collaboration feature is a game-changer for team productivity. Cons Nothing, everything looks fine, need to be little more reachable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that you find Creately user-friendly and easy to use for creating and sharing diagrams. It’s also great to know that real-time collaboration has been valuable for improving team productivity. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports collaborative diagramming and teamwork. Best regards, The Creately Team YM Youssef M. Student Computer Software ### "My experience with creately " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 19, 2024 Was easy and was very helpful and simple and easy to the user. Pros Uml diagram it helped me to finish my oop assignment Cons I didn’t try any features except the uml diagram Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that Creately was easy to use and helpful for creating UML diagrams. It’s great to know the experience felt simple and user-friendly. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports use cases like UML diagramming. Best regards, The Creately Team AN Anonymous User CTO Non-Profit Organization Management ### "Pretty good for flow charting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 19, 2024 Not bad at all. Liked it generally speaking. Fun and easy to use. Pros Very easy onboarding and learning curve. Cons Not obvious to find any AI leveraged features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that Creately was easy to get started with and enjoyable to use for flowcharting. It’s great to know the onboarding and learning curve felt smooth. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports use cases like flowcharting. Best regards, The Creately Team ST Saket T. Founder's Office Pharmaceuticals ### "My Experience with Quick Output on Creately" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 19, 2024 It's been positive for sure. The biggest thing with such software is to have minimal friction in crunch scenarios, for which Creately works exceedingly well. Pros I loved the ability to quickly jump in and get a quick flowchart/product map/org tree made, no frills, no fuss. That comprises 70% of my use cases with only 30% of them involving more in depth work, for which it has held up so far. Speed of getting from login to a readymade basic flowchart is the reason I've stuck with this product so far. Cons It isn't integrable with onedrive, which is also used by my organisation. It's not a blocker by any means, but widespread compatibility and support is the biggest issue I face when using Creately. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. By sharing your experience with Creately, you’re helping other users who are exploring solutions and looking for honest, real-world insights. We’re glad to hear that Creately helps you move quickly from login to a ready-to-use flowchart, product map, or org tree with minimal friction. It’s great to know that the speed and simplicity of getting basic outputs done have made Creately useful in crunch scenarios. We truly appreciate your feedback and the authenticity you’ve brought to your review. It plays an important role in helping others make confident decisions and understand how Creately supports fast diagramming and planning workflows. Best regards, The Creately Team RA Roshan A. Software engineer Computer Software ### "Best app for visualisation of diagrams and illustrations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 Pros It is a best platform to create diagrams flowcharts. Cons potential interface clunkiness, difficulty with precise alignment and scaling, limited customization options Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thanks for sharing your experience with Creately. We really appreciate you calling out both the positives and the areas where we can do better. We’re glad to hear that you found Creately useful for creating diagrams and flowcharts. Feedback like yours helps us better understand how users work with visual diagrams and illustrations in real scenarios and guides us as we continue improving the platform. Best regards, The Creately Team AN Adnantrey N. Student Education Management ### "The simple vision of a great customer" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 18, 2024 Great. I just got what i wanted and i think that's perfect. Pros All the options it has available. I like being able to create images Cons Almost nothing. Everything is very intuitive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. We’re really glad to hear that Creately had the options you needed and felt intuitive to use. It’s always great to know when someone is able to get exactly what they came for without unnecessary friction. Feedback like this helps other users understand how Creately can support visual diagramming in a simple, practical way. Best regards, The Creately Team RP Rohit P. Comp Sci Computer & Network Security ### "Creately Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 18, 2024 Pros Very easy to use and has all features required. Cons There should be a tutorial in the start for some little knowledge. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 29, 2026 Hi, Thank you for taking the time to leave a review. We’re glad to hear that Creately was easy to use and had the features you needed. We also appreciate your suggestion around having more guidance at the start. Feedback like this is helpful as we continue making the first-time experience smoother for new users. Best regards, The Creately Team [View all Reviews](https://www.capterra.com/p/127628/Creately/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Lucidchart vs Creately](https://www.capterra.com/compare/127628-146136/Creately-vs-Lucidchart)[Visio vs Creately](https://www.capterra.com/compare/127628-201133/Creately-vs-Visio)[SketchWow vs Creately](https://www.capterra.com/compare/127628-10012993/Creately-vs-SketchWow) [Miro vs Creately](https://www.capterra.com/compare/127628-128955/Creately-vs-Miro)[draw.io vs Creately](https://www.capterra.com/compare/127628-166985/Creately-vs-draw-io)[SmartDraw vs Creately](https://www.capterra.com/compare/78945-127628/SmartDraw-vs-Creately)