Who Uses This Software?

MidMarket


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WebQA
  • www.webqa.net/
  • Founded 2000
  • United States

About WebQA

GovQA, one of the fastest growing software companies in the country, provides SaaS-based, collaboration tools enabling the nation's top cities, counties, and state agencies to process complex work while facilitating internal and external communications in a highly secure environment.


24759

WebQA Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

WebQA Reviews

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