Automaton

Admation


3.5 / 5
133 reviews

Who Uses This Software?

Admation is for any brand (corporte or retail) marketing team or creative agency looking for an cloud based solution to manage all aspects of their marketing projects including resources and assets.


Average Ratings

133 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Automaton
  • www.automaton.com.au
  • Founded 2001
  • Australia

About Admation

Admation is a cloud based approval workflow solution for brands and ad agencies that have had enough of the daily grind. Streamline your approval workflow with a tool that enables you to manage and track all of your reviews and approvals from one central hub. Key features include briefing templates, online proofing tools (all media including video and websites), batched feedback, tiered approvals, reminder notifications, DAM, reporting tools, and many other user-friendly features.


Admation Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Capacity Management
  • Data Visualization
  • Demand Forecasting
  • Drag & Drop
  • Employee Scheduling
  • Filtered Search
  • Resource Allocation
  • Skills Tracking
  • Utilization Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Admation Reviews Recently Reviewed!


A powerful tool for tracking artwork submission and approvals.

Sep 26, 2017
5/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: 1. You can see where all your current jobs are, what their job numbers are and if they have been reviewed and or approved.

2. The preview is fast.

3. Great for tracking progression of a job.

4. The Admation team bring out regular improvements to the software.

Cons: 1. It involves too many steps to upload a single piece of artwork.

2. It generates a different job number for every element of a campaign, if you have 60 pieces of artwork you have 60 different job numbers for one campaign. Surely the description of the file dictates the difference without the need for seperate job numbers.

3. Overly complicated at times.

4. Markups to PDF's are very messy. Shame it doesn't use Acrobat to markup.

Overall: I can see what my jobs are and importantly what their job numbers are so I can track the artwork down from the server. I can also find relevant material to a job assuming the client has remembered to upload anything.

Vendor Response

by Automaton on October 31, 2017

Hi Ben,
Thank you for providing us with your constructive feedback.
We acknowledge the problems your are experiencing which is why we'd like to schedule a call with you so that our support team can discuss each point of issue in detail.
We love to see the positive responses regarding admation and we hope to continue this through our regular product feature releases. Many Thanks,
Admation Support Team.

simple concept difficult to master

Sep 26, 2017
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Admation ensures every of our creative that goes to market has been gisned off by relevant stakeholders (provided people remember to use it). Easy to approve work (as an approver)

Cons: can become very frustrating when there are countelss rounds of signoff... the tool is used in our organisation as a complicated collaborative working tool that generates resentment at times when things are submitted again aand again for minor changes when a phone /meeting or email could get everyone on the same page.

very annoying that you have to download word docs to mark them up and it can't be done in the software

Overall: peace of mind that our enterprise complaince around signoff is met

Vendor Response

by Automaton on October 31, 2017

Hi Tom,
Thank you for taking the time to provide feedback on admation. We understand your frustrations with the approval process with large organisations such as BUPA, where there are so many stakeholders and multiple revisions. We hope that admation over time actually reduces the number of revisions by offering greater transparency across teams. The benefit of using a tool such as admation rather than email to manage approvals is that it helps organisations meet their marketing compliance obligations. Please let our product support team know if you have any other issues. Many Thanks,
Admation Support Team.

It's confusing where to find things, not displayed in a visual way for visual people

Sep 26, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The "Resources" button is the most useful for seeing how people's days are filled and how much time I have allocated towards projects.

Cons: It's just extra work- we're not sure if files get sent properly through admation so we have to double down and email them also- we need to double book- first on admation and then on google cal; these features should be synced so only one action needs to be taken. Admation needs better integration with Google. Also, tasks should be shown for visual people; given an option to switch views.

Vendor Response

by Automaton on October 31, 2017

Hi Sylvia,

Thank you for your recent review of admation. We really appreciate the feedback.
Sylvia, our team is aiming to have the ability to subscribe to your admation calendar available in the next 6 to 9 weeks. Currently, admation users are able to subscribe to Project Dates, Away Days, Meetings and Approval Deadlines, and we believe our users should also be able to subscribe to their Tasks.
Regarding how tasks are displayed, on the Tasks page there is a List and Calendar view option available under the 'My Tasks' section. Please feel free to contact our friendly Support Team who can provide you with any additional help or information.

Many Thanks, Admation Support Team.

I use Admation to log jobs as well as receive jobs from within the Marketing team.

Sep 26, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the ability to view changes and comments digitally on each revision. I like the ability to file jobs with key words. I like that I can see the status of a job by its colour. I find being able to add my own deliverable types really useful.

Cons: The comments made on revisions can take a while to load when flicking from page to page. It would be great if the zoom feature could be improved. I find that grabbing a section to enlarge it can be a bit time consuming. The marketing team would like to be able to download all deliverables at once, especially when we have big campaign jobs with print and digital collateral in a job. We also don't really use the daily revision report email notifications. I would like to be able to scroll down through my list of jobs instead of having to check the second page when more than 31 items have been created.

Overall: It enables me to keep track of my deadlines more efficiently.

Vendor Response

by Automaton on October 31, 2017

Hi Amy,
Thank you for your constructive feedback. We would like to inform you that admation has undergone some improvements since you last provided your feedback, namely optimising page load times and improving our zoom feature.
We are continuously implementing new features to admation. The suggestions you have made have been noted and conveyed to the development team.
Our product support team will be in contact with you with regards to turning off daily revision reports. Many Thanks,
Admation Support Team

Admation works well when it works

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The feedback mode and direct chain from client to suit to studio is the best part of the software.

Cons: The interface is very buggy. On multiple occasions, the site has crashed at pivotal moments i.e. when you mark up 50 changes and then hit changes, suddenly a little bee illustrations pops up on your screen saying there's an error. The interface isn't very user friendly as there are multiple steps for a basic tasks. One of the least favourable things is not having the ability to batch download a project. A lot of our clients struggle with the interface as some of the mark up tools aren't familiar enough (they're used to marking up Adobe PDFs) and the user journey is a bit flawed (i.e. click changes after entering feedback).

Overall: When admation works and I fully understand all the tips and tricks, it works really well and makes our process a lot easier. However, it does take a lot of training to adjust to the interface and figure out how every task works.

Admation in Advertising

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The transparency - I can easily see at a glance who has forwarded what task and when it is due. I can also see who has made or requested changes to my work, then easily forward it to our creative team. I also like the ability to view what my team are working on via the Resources tab.

Cons: As a copywriter I wish it had an editing tool that allowed me to highlight text and replace it with new copy (kind of like Adobe Writer). As it is now I can only draw a box or circle around text and re-write it in the box provided.

Overall: We are solving the problem we have always had with our production/briefing process. Our creative team can now see who is working on what, when it is due, and log our time easily and efficiently. We were given (and still have the option of ongoing) instruction on how to use Admation and any quirks or difficulties were quickly ironed out by either our Production Managers or the Admation team. A great tool for busy creative agencies!

Good Foundation, Usability Can Be Improved

Dec 18, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: - very helpful for agencies, can divide reviews by levels which is helpful when numerous departments need to approve

- helpful to track edits and see revisions

- helpful to view entire project list

Cons: - usability is a bit clunky, takes numerous clicks to get to your destination

- often has bugs/is down for the day which is crippling when your entire team uses it

- overall has a dated look and lacks ease of use

Admation user review

Jan 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use.

Cons: Uploading new projects/files is unnecessarily complicated.

Overall: I use Admation every day. The developers took in our feedback as users very early on and this made a huge difference to how the system was evolved and to how we use it. It is really easy to use from our perspective as reviewers and approvers. I find the process of uploading new projects very user unfriendly, but like anything, it is a matter of getting used to the system, but this could be improved in my view as a user. We have had very few technical issues with Admation and if we have ever needed tech support, the team has been instantly responsive to solve the issue! Overall I am a big fan.

Recommendations to other buyers: User training is essential.

Great for managing assets

Dec 17, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Managing tons of artworks and assets was a breeze with this system. Having an approval and audit system made it a lot easier in keeping track of which assets need revisions and which ones are approved.

Cons: UX could be improved when it comes to the speed and responsiveness of the site. As projects keep adding more deliverables, it takes longer for the system to index and load.

Messaging system could use some work as well as it's still a bit clunky (e.g. adding recipients, forwarding messages, etc.)

Admation is excellent for retrieving old work but terrible for it's job numbering system

Dec 17, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: I can see all the jobs I have worked on over several years.

Cons: The job numbers should be alpha numeric, they number by itself is close to useless.

Overall: It's got better but still takes a lot of steps to carry out a simple upload, it logs you out to quickly and and it doesn't save PDF's but rather jpegs of PDF's for markups so you cannot read fine detail like the previous job number on a piece of artwork.

Account Executive

Jan 08, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the fact that my colleagues love the program as well. makes things easier.

Cons: As explained before, creatives cannot see my message after artwork has been approved.

Overall: I now love Admation as it is a program that both the creative team and I find helpful when trying to get projects across swiftly. At the beginning, I struggled with the use of the program; I couldn't find functions and commands, but I slowly started to get the hang of things.

There is one thing that I constantly still struggle with. Creatives cannot see my message after I have approved artwork. I usually thank them (and sometimes ask them to high res the file I have approved). After several rounds of amends, it would be nice to have them see my message and next step to finalize the artwork. Thanks for the awesome program!

Recommendations to other buyers: Mentioned above.

Admation - keeps your projects on track

Jan 18, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: i can view all my projects from the dashboard, adding new approval,rejection window is perfect addition.

Cons: I do prefer the darker looking UI , sometimes very hard to locate projects.

Overall: the recent upgrades to support larger screen size works well however i would love to see it applied to the projects view pages. and i do prefer the darker look of the UI than the lighter version.

AdMation

Dec 26, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Does most of what we need it to do and the basis of the old PDF workflow is good with notifications in particular

Cons: CX is rubbish. Not intuitive at all. You have to be 'taught' how to use the software as there is no way you coiuld work it out for yourself.

Its ok

Sep 26, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

Pros: I like that I can book in resources across different offices., however even this can become confusing as I do not fully understand booking a resource 'fixed' or 'flexible'. I like that I can upload documents and then make revisions to those documents.

Cons: It' clunky. It's not intuitive. Everything seems harder and less efficient than it should be. I don't use the approvals system so cannot comment on that but for resource, it's frustrating that I cannot easily amend projects, can't populate dates easily, can allocate a project to more than one person.

Vendor Response

by Automaton on October 31, 2017

Hi Emma,

We would like to thank you for recently taking some time to share your review of admation. We're sorry you have had some negative experiences using admation. Our product development team is currently looking into the issues you raised and we hope to be in a position to address them in the coming product releases. Our product support team will contact you with a detailed response in regards to your review. Many Thanks,
Admation Support Team.

Not User Friendly

Jan 22, 2019
4/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the notifications that are given by the software and the fact that you can track projects.

Cons: I do not like how it is integrated with e-mail and how there are a number of functions that are not used and make the process difficult to use.

Production Manager

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, and the scroll through function is so much better

Cons: The project team is still not taken from the brief form and added to the project as project members. Submitter is not added to the deliverables either :(

Overall: capturing all work

Difficult you use. Not straight forward

Oct 02, 2017
3/5
Overall

1 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It has all the fields that are required. Once the form is completed the process work seems quite seamless. The approval process and change process is clear and straight forward.

Cons: It's not user friendly. It needs to flow better. The user seems to jumps from section to section . It needs to be clear you go from left to right on the tabs up the top. Not click on a tab here there and everywhere. There should be only tabs at that top of the page and you work your way through the form. Not tabs and links all over the page. Makes it confusing.

Room for improvement

Jan 05, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Makes a complicated process clear to different stakeholders

- Notifications and reminders work well

Cons: - The amount of crashes and errors you experience

- Ease of use could be simplified and become more intuitive

Overall: The functionality of the software works well and does well to make an important process very clear to stakeholders. We do however experience many crashes and errors. This can be particularly frustrating when projects are time critical. There is also plenty of room for improvement regarding ease of use.

Recommendations to other buyers: - Generally, the software/process can be confusing - Approvers often comment that they cannot view something properly

Good for establishing an audit trail and collaboration -- functionality a bit clunky

Sep 26, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Being able to clearly see who has reviewed what and what stage a document is in in the approval process.

Cons: Difficult to leave comments and feedback. Confusion between 'approval', 'conditional approval', and 'changes'.

Vendor Response

by Automaton on October 31, 2017

Hi Nicole,
Thank you for taking time to leave a review. We understand your frustration around this stage of the approval process. Our friendly Support Team will get in contact you with to try clear up the confusion between the three types of decisions. Admation also provides a range of training documentation in our HELP section that you may find useful. Many Thanks,
Admation Support Team.

mostly positive but its an extra step in our workflow

Sep 26, 2017
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Audit trail is a great feature and assists in accountability and responsibility. Customer support is fantastic!!

Cons: Really clunky and too may clicks to get to the sections I need. Also would be good to have an 'are you sur' window to avoid mistaken uploads.

Vendor Response

by Automaton on October 31, 2017

Hi Jesse,
It's great to hear that you've found our audit trail feature so beneficial.
Improving the usability of admation for our users is always at the forefront of our development and we hope we can improve on these aspects in our upcoming updates.
We really appreciate the feedback Jesse! Many Thanks,
Admation Support Team.

Very easy to use and navigate

Sep 26, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that I can provide feedback to selected people, or to all.

Clean and simple interface.

Cons: Zoom in and zoom out function could be an it better, instead of clicking the zoom butter, it would be good to have mouse zoom in and out

Vendor Response

by Automaton on October 31, 2017

Hi Mischa,

We are so glad to hear that you find admation simple and easy to use, this is certainly one of one of our main focus areas.
We are always striving to improve each and every admation feature, and this includes the zoom functionality. Thank you once again for taking the time to review admation. Many Thanks,
Admation Support Team.

Good Features, Not Quite There Yet

Jan 16, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that you are able to use this tool for reviewing creative assets. I like that there can be different approval levels and your home screen has everything you need at a glance.

Cons: The features people need are there with Admation, however it is not very user friendly. Its very clunky and doesn't have the best work flows.

Some starting hurdles but overall helps make review process better

Jan 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Visibility of content review process for audit and governance.

Cons: It's not the smoothest UX - could be more intuitive and friendly so easier to pick up.

Overall: It can seem a bit overwhelming and clunky to use at a start, but once you get the hang of it, it becomes an intrinsic part of making sure all stakeholders get a say, content is reviewed and approved according to process, and there's a clear audit trail.

Good for audit trail, not so user friendly

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Great for audit trail to demonstrate compliance.

Cons: Not easy to navigate or to use features. Terrible search functionality, difficult to understand how to change uploads if a new version is released.

Overall: Could be improved if a submitter can select their preference for reviewers (to ensue all reviewers are managing this consistently by providing feedback through either attachments or into AdMation directly. Also, would like to be able to extract and save feedback that has been loaded to AdMation directly. Sometimes I need to retrieve content that has been reviewed previously and there is no option for key word search. This would be a great enhancement. Also, some pieces have questions rather than a straight accept / reject. It would be great if you could ask questions from the item that is being reviewed.

Has potential for production workflow

May 06, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Admation is very versatile. As a designer, we only need to use a part of it, but I can imagine the versatility would be highly beneficial for Agency run briefs.

Cons: I least like how I have to navigate to different modules for different options. I've used another workflow program and everything worked in the one window. Moving to the different modules is sometimes slow.

Overall: It's a work in progress. It IS improving and I'm enjoying the updates as it's getting better each update.

Successful

Oct 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system is relatively easy to use and once you use it a few times it becomes very familiar and everyone's confidence in using the system increases.

Cons: The constant sprint updates that sometimes don't feel like they are an improvement. Some definitely are but others don't suit my needs.

Overall: The creative team has a more manageable work flow system to audit and keep track of their tasks. The account managers also benefit from the automated work flow system in keeping track of their projects.

Banking on help

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's improved the briefing process immensely. It also makes it easier to track my jobs and where I am at with work on the go.

Cons: When there are changes we often find out as we are using it rather than be give a heads-up or tips on how to get the best from it. Regular updates to ensure we get the best from Admation would help.

Overall: It's made compiling a brief to our design team much easier and this really helps in getting back designs that we would like to utilise.

Admation

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: It keeps our artwork reviewing in one place.

Cons: There are quite often bugs when using it and i have to refresh and start again when using it.

Overall: It is a great tool when it works properly. It would be great to be able to bulk download artwork as currently we have to download individually which is very time consuming.

So frustrating I usually just end up downloading file to view.

Jan 12, 2017
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I use Admation to review/mark-up items other people have created and I find it a very frustrating tool. I usually end up downloading the whole file to see it properly even though I am only interested in 1 or 2 pages.

Should be able to download one or 2 pages rather than whole document.

The viewing pane is too small to read when item is full page. But then when you zoom in, the part of page you can see is too large and you cant see it in context. It should enlarge incrementally so you can just zoom a little bit if you need, or keep zooming the bigger you need it.

The viewing pane should take up more of the page, and the other parts should take up less of the page. When you zoom in the viewing pane should get bigger again.

You should be able to see multiple (at least 2) pages in the viewing pane at the same time.

Also when you press the zoom button it should automatically enlarge rather than you then having to click on the viewing pane.

I don't like that once you approve or decline you can not respond again. If it is still before dead-line time you should be able to go back in and mark-up again or change your initial mark-ups.

I don't like that you cant format the comments/mark-ups you make. Should at least be able to make bold or change text size.

When I add attachments markup comment nobody can see/access them.

From the dashboard home page I can not tell if I have actually responded to the request. I have to open and see if I have.

Thanks.

Admation is lacking many functions that would make it more user-friendly.

Oct 08, 2017
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

Pros: The audit trail is a useful feature.

Cons: The inconsistent and seemingly random allocation of job numbers. It would be better to have a job number (e.g. 123456) and then the deliverables are listed as .1, .2 (e.g. 123456.1). This would save lots of time searching and streamline the process.

The fact that sometimes the only option is to go BACK but you can only do this limited times.

The email/messaging feature is clunky. Having to select ALL or ANY when there is only one contact. Having to specify who the recipient is when you are replying to an email.

No 'back to top' feature so lots of scrolling especially in the asset library.

Long subject lines in email e.g. "Your item has been approved/reviewed" which only leaves a few spaces for the actual job name. It would be better if it just said "approved" or "rejected" and gave more of the job name.

There are too many places where information can be stored (e.g. requirements for the job) and it is easy to miss things.

It would be good if there was an option to "download all". Sometimes we have ten or more docs to download and it can be time consuming to do these individually.

As well as "project organisations" and "project team" it would be good if there was a space in the job deliverables detail screen where the name of the designer and copywriter could go.

I use Admation everyday. It's a great system for proofing design work, giving feedback or direction

Sep 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability for multiple designers, marketers and managers to direct workflow, provide feeback, access a media library and work as a team - even when working remotely. Its a great system and it has heaps of great features.

Cons: I do find the new mutliple 'Batch review' a little confusing. Sometime the markup section is also confusing - as these edits are very small in the preview window and can be missed, especially when it is a simple copy edit.

Vendor Response

by Automaton on October 31, 2017

Hi Adam,

We would like to thank you for your recent review of admation. We appreciate that you feel admation is a great system and find many of our features useful. We hope to upkeep this standard.
To assist you in better understanding our batching and mark up functionalities, one of our Support Team will be in contact with you in the coming days. Many Thanks,
Admation Support Team.

Admation survey

Jan 12, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: easy access to assets.

Cons: Not easy to view jobs by different designers. UI looks very dated (uplift was promised when we purchased). Mobile experience needed.

Overall: Pretty good overall, not great. Would like to see a UI uplift - looking very dated. Would like to see improved search functionality

Admation review

Dec 17, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that there is an easy way of putting in all work and being able to see versions that have been submitted and the changes that have been made along the way.

Cons: I don't like if you have accidentally submitted a piece to everyone in a group, that you have to resubmit the whole piece, rather than being able to edit it in the project. This adds time to the overall approval process.

Fantastic for project managers

Dec 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to track how much time team member spends on client's projects. Makes pricing and managing workloads a breeze.

Cons: Login with Google Authenticator is annoying, would be great to be able to opt out of this. Would be better if the team members who work on a project can be remembered or "replicated" each time you copy a project.

Capterra loader

Still needs a few tweaks

Jan 03, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great for transparency across colleague's work and their obligation on certain tasks

Cons: You can't click back without the page messing up. Sometimes colleague feedback is overwhelming and you can't really tell the order that it's in.

Overall: Overall it's fine, but a few tweaks to the way the software operates will help it be a more seamless experience.

Integration with other technology would be helpful

Dec 20, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like having all the creative assets in one place

Cons: Slow; can't operate in multiple tabs in Chrome; doesn't integrate with calendar.

Overall: We predominantly use Admation as a central storehouse for creative assets and approvals. It's a great tool for basic project management, although I feel like it's capable of more. This could just be a limitation because we have one main administrator. Ideally we would use this program for full project management beyond just the creative component. I'd also like to see other program integration (specifically Google applications like Calendar and tasks) for a more seamless work flow.

Good but still a little bit more to go

Jan 03, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Most of the time there's an ease of use in terms of all the functionalities that are available within the software that's good.

Cons: The clunky user experience. Should be an easier journey when navigating around. At the moment there's a lot of clicks and bugs

Overall: Experience has been good so far but not great

Efficient way to work with agencies and mark up files.

Oct 06, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I receiving the notifications! Because usually you're awaiting on a job so it's great to be notified when it's ready for review in the system.

Cons: Sometimes once I've approved something and I'm searching for it after a period of time I have issues finding it. And also the mark up tool. I never use it. I always download, PDF comment and re upload.

CSH ADMATION REVIEW

Jan 05, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Central location for projects

Cons: Not as up to date and in sync with our other systems as I would like

Overall: Use Admation as a project management tool for our marketing team. It is fairly easy to use and submit projects. There are some repetitive buttons within the system. I often have notifications in my message center for things to approve yet when I click it there is nothing to approve.

Good in theory

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I enjoy the purpose built nature of the platform that works well with the workflows of creative teams.

Cons: The common bugs and glitches which stifle efficiency, and the constant logging out if you have more than one Admation tab open.

Overall: While including solid end-to-end workflows, Admation lacks in stability.

A winning review

Jan 10, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to store the whole creative journey & feedback in one place.

Cons: It doesn't remember you or keep you logged in. It isn't as though this is online banking - I think the security could be relaxed.

Overall: Overall I enjoy using admation, it is an easy and effective way to manage creative feedback and approvals.

My only complaint really would be that it doesn't keep you logged in so multiple times I have opened up creative to review, come back to it after a meeting or approval meeting and typed up feedback only to hit submit and lose the feedback I've typed up because I have been logged out.

I think the program works well with some things, but I cannot easily search.

Oct 03, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: It has the information contained in 1 spot and is a good model for providing sign off/review for marketing material.

Cons: The ability to mark up changes and monitor all changes.

Also, it has recently changed the 'decline' and 'upload' functionality. This may be more me that the software, but I can't tell

Overall: A central/robust repository for sign off

Great for in-house design teams

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to work remotely and nationwide within our team

Cons: Can be glitchy at times. Sometimes has a slow response time.

Winning

Oct 02, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of assessing briefs

ease of looking at where a job is at

traffic light system

functionality

Cons: The updates/sprints that release the improvements are not always an improvement and are not always to my needs

Overall: A newly formed role that was offered to me to take and mold to fit our creative team and their needs

Capterra loader

Great platform for the whole marketing team to use

Dec 17, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a collaborative artwork management tool that keeps an audit history of changes, comments and approvals - so you always know where everything is at with each campaign.

Cons: Can be a bit complicated to work through different sections and find a particular action point. But overall it's pretty intuitive.

Daily user

Dec 26, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: There is great potential, but the site needs a lot of work to get to its full potential

Cons: There are too many alternate ways to do things rather than a simplified single way.

Overall: Its been mixed.

I work within a large organisation with a lot of sub companies.

I first started using the site while working for one of our companies, my role was to come in and iron out the issues of the site within our environment and get it up and running and implemented throughout our team.

We aborted the site as it was not suited to our very agile environment, and no one liked using it. A lot of complaints.

THEN i moved into one of our other sub companies where the system had already been adopted for 12 months. It works differently within this environment. There are still a lot of issues - some surprisingly should not even be on the site, and others which need addressing and fixing - the issues from our end appear that not a lot of thought into the workings within different environments have been considered in the programming stage.

UX

Dec 17, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Everything can be stored in it. Which makes things easy.

Cons: Hard to find the right information upfront

Took a while to get the hang of it, but I do find it easy to use

Oct 02, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Comparing two versions of mark ups

Forwarding for approval/feedback

Asset library for stock images

Cons: Having to go through multiple folders to get a file once downloaded

Having to individually select deliverable type for multiple deliverables of the same type

Making life easier for a busy marketer

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use, and provides a great way of storing material for future use. It makes the approval process much more streamlined, and the audit feature makes sure all the history around a particular job is available.

Cons: The help function is a little difficult to navigate if you don't use the correct terminology.

Overall: I was a doubter at first, but as I have become more comfortable with the software, it has made the production process much easier to manage.

Admation review

Jan 12, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: You can't click "back" on your browser otherwise you have to re-enter your login details.

Overall: Admation has been great in keeping a paper trail of work being trafficked through the studio. It's generally easy to use, and if I'm unsure how to do something I can usually figure it out pretty quickly.