# Cloud ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloud ERP the right Order Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127733/BizAutomation/reviews --- Cloud ERP 4.9 (30) [View alternatives](https://www.capterra.com/p/127733/BizAutomation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cloud ERP Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews ON Omayda N Accounting ManagerMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “MJM International Corporation would like to extend our sincere gratitude to BizAutomation for your guidance this past year.“ January 15, 2025 Shovon k Business AnalystConsumer Goods, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Kind of a old fashioned interface for which sometimes it feels complicated.“ August 24, 2022 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elizabeth Jenkins M. Director Of Operations Consumer Goods Used the software for: 6-12 months ### "Moving to BizAutomation from QuickBooks Enterprise was a leap of faith necessary for growth!" October 10, 2017 5.0 Ability to customize data input so that we can extract and parse to use in forecasting and planning Pros Without a doubt the best feature of this software is the attention we got from the actual employees of the company, including some actual source code enhancements, that would never have happened at a big software company. We new that we needed to move from QuickBooks and could not afford some of the bigger players in the market, so we took a leap of faith based on what we saw as potential from BizAutomation. As with all software implementation - our move was not without some pain, but we truly appreciate the willingness of the company to take the time to listen to our needs and make improvements and modifications based on our business practice. We believe that Biz is the right system to provide the organization, information and access of information we need for our company to continue to grow Cons The company is small and does not offer 24/7 customer support - but that said, they are very accessible and willing to do what is necessary even in "off-hours" Review Source ON Omayda N. Accounting Manager Medical Devices Used the software for: 6-12 months ### "Accounting Manager" January 15, 2025 5.0 MJM International Corporation would like to extend our sincere gratitude to BizAutomation for your guidance this past year. We appreciate the outstanding service and support your company has provided. Pros Very satisfied with the Provider-Customer relationship between our company with BizAutomation. Cons Time difference between service provider and our company. No big deal. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Cloud ERP Better service, quality and support, great team. Review Source Shovon K. Business Analyst Consumer Goods Used the software for: Less than 6 months ### "A Good Solution for Small Business" August 24, 2022 4.0 Pros This CRM is ok for a small organization where you want to keep things in one plate and manage everything with one platform. As there are majority of requirements available in one place, integration became easy. With this a small company can manage Majority of tasks related to Accounting, Sales, Inventory management etc. as well as can view reports. Cons Kind of a old fashioned interface for which sometimes it feels complicated. Also based on now a days different software, it could be more clean as most of softwares are. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) In terms of price point it's better. Review Source IB Idorenyin B. Staff Accountant Accounting Used the software for: 1-2 years ### "Cloud ERP: Empowering Businesses" May 8, 2025 5.0 I find it cost-effective compared to traditional on-premises ERP systems, as it eliminates the need for expensive hardware and maintenance. Pros I love their Customizable Dashboards - The user-friendly interface allows me to tailor dashboards to my needs. Cons During peak usage times, some platforms may experience slower performance, affecting workflow efficiency. Review Source RP Rajesh P. Web & Graphics Designer Computer Software Used the software for: 2+ years ### "Comprehensive solution from a Small-Tech ERP company" April 26, 2021 5.0 As you'd expect from my glowing overview, I'm quite pleased, and of course, recommend this to any larger small business. Fair warning - If you're not growing or most of your employees are Tech Luddites, stay with Excel (In which you likely have bigger problems than ERP software). Pros What I liked most is how flexible they were during the implementation process. One of my biggest complaints in dealing with Big-Tech ERP (no names to protect the guilty) is how everything gets nickel and dimed after the contract is signed, and money is exchanged. Sure, I'm not the one writing the checks, but I feel for clients in this predicament. Not the case here. Cons The only thing I can think of is that like any solution this powerful, it takes time to get to know the ins and outs of the suite. The payoff is worth it, however. Reason for choosing Cloud ERP The one version for all arguments made a lot of sense. Review Source Nathaniel Y. IT Manager Construction Used the software for: Less than 6 months ### "Small Software Packing a Big Punch" April 15, 2021 5.0 Due to the complex nature of our business, employee turnover can be an impediment to success. This software will reduce our training cycle to lessen the impact of losing trained employees. Pros The configurator hand down. Our product line and ordering procedure are extremely complex and BizAutomations configurator is capable of configuring the 21 trillion different combinations. Cons A lack of documentation, installation manuals, or training material. Reason for choosing Cloud ERP Configurator, overall functionality and price. Review Source Micky T. Director of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "BizAutomation has been really helpful in making us more productive." October 20, 2017 5.0 We are very happy with our selection. Pros I love how complete BizAutomation is. We were able to consolidate many other systems that were costing a lot of money into a single system. Cons Had to rely on support and there wasn't too much video but that's changed. Overall I was surprised how reasonably easy the implementation was. Review Source SA SVETLANA A. Accountant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "New Software " April 18, 2019 4.0 Please just take your time with this Software. It still a baby and it's growing every day and people who's standing by always helpful and working hard to fix any problem. Remember... It's nothing easy and free in this world. Pros We switched from NetSuite a year ago and have had a very positive experience with BizAutomation, as they've been very attentive to our needs. Cons As a public company we have lots of moving parts and have had our share of issues, but they've been very responsive. Review Source SR Sim R. Managing Partner Warehousing Used the software for: 6-12 months ### "One shop solution" April 24, 2019 5.0 Lower costs, better reporting, better support and the ability to customize documents to suit our business. Pros It is a totally integrated business system where you do not have to worry about integrating different software packages and dealing with multiple support organizations on issues that come up. The access to knowledgeable support is superb. Cons During the implementation it was challenging to take all our data (1700 different items) and convert it all to fit into the BizAutomation format. Once we got that right the rest was pretty straightforward. Review Source AS Amy S. Operations Director, Americas; VP Manufacturing Used the software for: 6-12 months ### "Biz is software for regular people!" October 12, 2017 5.0 Pros The ability to track from lead to sale is invaluable to my sales team. The way that Biz manages RELATIONSHIPS is really clever and extremely useful to our business model. Cons hard to find something I don't like. There weren't many video tutorials for awhile, but they've improved that a lot. There are multiple ways to get to the same place, so there's a little bit of confusion there in the beginning but that's shortlived. Review Source HB Henri B. People ops Food & Beverages Used the software for: 6-12 months ### "Une ouverture du bureau partout " December 16, 2024 5.0 Pros Un logiciel qui a facilete la vie de nos collaborateur Cons J’en vois très peu, il nous a plus facilité que compliqué Review Source BR Bryan R. Business Owner Consumer Goods Used the software for: Less than 6 months ### "Best Under 100 Employee Cloud ERP software from one of the last private ERP companies left" December 12, 2022 5.0 The key take away here was our experience with BizAutomation. Billable rates were reasonable, but the fact that they walked us through everything directly, and even performed some source code tweaks that helps our business (and added polish to the suite which their other subscribers likely benefited from) was great. Pros As a software suite it is all inclusive. The fact that they offer a single all inclusive version with a pledge not to provide competing versions meant a lot to us. Cons Documentation could be better but I understand why they rely so much on support and implementation. I'd rather have quality support than a 24/7 helpdesk with people that don't have true depth of knowledge. Reason for choosing Cloud ERP Their business model is very compelling, and the demos hooked us. Private small-tech in a sea filled with big softare companies where we're a small inconsequentiaq fish, was important. Review Source CB Chance B. Business Solution Consultant Computer Software Used the software for: 1-2 years ### "Perfect Solution for an SMB. Has the right features and functions with the right price!" October 23, 2017 4.0 You get a very strong and modern true cloud ERP solution for a fraction of the cost of NetSuite, Acumatica, SAP Business One or Sage Pros The user interface is nice and modern, coupled with a customizable dashboard. Strong accounting, solid inventory control, great E-commerce and decent CRM. This solution hits the sweet spot for SMBs. Either they are outgrowing their current Quickbooks integrated with multiple other software solutions to get something similar to an ERP or those businesses have a ERP and that ERP is way too much for where they are at. The price is really high, and have more functions and features than they need. BizAutomation is perfect for those that are caught in between! Cons It is a young software and has not matured yet, so in time these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that will be integrated, chances are it has not been done. Expect customization (not nearly as costly as you think). Reporting is not their strong suit and have been told they are working on an upgrade. Not for businesses that have subsidiaries, although that too is being added. Review Source BJ Brad J. Director of IT Construction Used the software for: 6-12 months ### "Impressive Software That's Actually Affordable for Small Businesses" April 28, 2019 5.0 Very impressed with their product and their service! Pros I looked at and demoed several other systems from larger, maybe more well known software companies. Although BizAutomation may be a smaller software company in comparison of size, they certainly were every bit as capable in delivering the same features based on the demos they gave us. I was very impressed in terms of what they could provide us vs the larger software vendors. I’m sure those companies offer some features that BizAutomation, but BizAutomation offered features that the competition couldn't. BizAutomation met every need we asked of it for a significantly smaller cost, and the customer service is second to none. Very impressed with their product and their service! Cons I don’t really have anything negative to say. If I were being nitpicky, I might would say that we had some performance slowness one day for a few hours, but those were resolved quickly and we never had another instance of that. I asked and was told that this is something they monitor and when hardware gets saturated they upgrade which makes sense. Review Source MN Myles N. IS Manager Consumer Goods Used the software for: 6-12 months ### "BizAutomation helped us build the customization we couldn't anywhere else." April 18, 2019 5.0 We went from using a web of different systems all strung together to working almost entirely out of BizAutomation. We have found solutions to problems that were hanging over us for years. The people over at BizAutomation have been one of the most responsive teams I've worked with. They helped up develop new functions within their system, have always been available to troubleshoot problems and have included us in discussions about future development. Pros Almost everything visible user interface is customizable. They offered a complete suite so we can handle everything from sale to manufacturing to shipment within the one system. The guys at BizAutomation have helped us develop some custom solutions to some unique problems. Cons There isn't a lot of user documentation but the developers know the system well and have always responded when we reached out. The built-in eCommerce platform isn't as robust as you would find in Magento or Shopify but even in the five months being with them, they have made and continue to make some major improvements across the entire system. Review Source AH Angela H. Director Accounting Used the software for: 6-12 months ### "Excellent " August 29, 2022 5.0 Pros The Biz team worked hard to understand the different needs of our international company with multiple warehouse locations. We were able to integrate a stock transfer program that was not part of the software initially that works great for us and our customers. Cons When we found there was something missing or something that we felt could be improved for our particular business we brought it up with the Biz Team. They worked with us to come up with solutions. Review Source LL Leslie L. Bookkeeper Sporting Goods Used the software for: 1-2 years ### "Enjoyed BizAutomation in 2019" February 28, 2020 5.0 We used BizAutomation for the Calendar year 2019 before we downsized. \[SENSITIVE CONTENT HIDDEN\] was great to work with and was really helpful in giving us access to our records even after we downsized to a smaller system. Pros BizAutomation was easy to learn and use for our business. I do the bookkeeping and it was a good system. Cons Nothing I can think of--Our business had to downsize again so we went with Quickbooks. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) NetSuite was more than we needed. Review Source LS LIZA S. Owner Wine and Spirits Used the software for: 1-2 years ### "A+ for Biz A" April 24, 2019 5.0 BizAutomation has made me any my company more efficient. I can use one software to manage my business without having to use several software applications. Pros This software is so complete; it's super easy to use and understand as well as encapsulates all aspects of our business. I use for sales and client communication as well as for administrative and accounting details. We were able to customize it to our specific needs. The email from the client profile is a dream to track emailed info. So many great aspects to it. Cons Getting used to the pop-ups. Multiple fields for same thing. Review Source JL JJ L. President & Founder Medical Devices Used the software for: 2+ years ### "All in one is not an exageration" April 18, 2019 5.0 Artisan Medical is a medical equipment supplier, and we've been using them for about 7 years now. I see a real commitment on their behalf to constantly push the envelope, innovate, and improve. That's important. Pros As my title says, it's the all in one benefits. Cons Documentation could be better. There is a video help library, but I like to read my how-tos. Review Source IL Illyssa L. Office Assistant Food & Beverages Used the software for: 1-2 years ### "Everything you need in one place" January 14, 2020 5.0 Great price for all the great things that come with it. Pros The software is clean, easy to read, and the navigation is self-explanatory. The features and modules are not complicated and do the job. The customer service is great. If something needs to be fixed or changed, someone is there to help. Cons A mobile app would be great. Sometimes the program is slow for a few minutes but is back to normal shortly after. Review Source CD Cathy D. Director of Customer Relations Business Supplies and Equipment Used the software for: 2+ years ### "Switched from NetSuite 8 years ago, and are very satisfied" January 5, 2017 5.0 We're what you'd call a long-term customer, you can almost say our longevity speaks for itself, otherwise, we'd have switched years ago. We switched from NetSuite over 8 years ago, and are very satisfied. Have found that BizAutomation satisfies our needs, and are happy with the service we've received. Pros It can do everything. All departments are covered. Cons Not too much, I guess because it's cloud, if we loose our Internet connection, we can't log in. Review Source RR Rick R. President Business Supplies and Equipment Used the software for: 2+ years ### "BizAutomation has been a great company to deal with" January 5, 2017 5.0 After we switched from NetSuite a few years ago, we were treated fairly and have been quite satisfied with the level of personal attention BizAutomation has given us over the years. Pros Completeness, ease of use Cons Any software can be nit picked I guess. There's always room for improvement. Review Source CC Chary C. President Retail Used the software for: 2+ years ### "Real customer here, and we endorse BizAutomation as the best cloud ERP for smaller SMBs" November 8, 2016 5.0 We're a wholesale retailer of high end bicycle products, and have been using BizAutomation since 2013, and can vouch for the product, and the company behind it. Pros Don't have to string together a bunch of apps anymore Cons Documentation could be better Review Source JC Joy C. wine consultant Wine and Spirits Used the software for: 1-2 years ### "Schlossadler wine company software review" May 3, 2019 5.0 I have been using for a year and half. I like it Pros Its very efficient but has a lot of glitches at times Cons I really do not have a comment at this time Review Source NP Nicol P. Sales Manager Used the software for: ### "Web Based All in One Business Management CRM" May 20, 2013 5.0 BizAutomation is an integrated suite of web-based business management applications which are designed to provide a small to mid-sized organization with marketing, accounting, service management, project management, and customer relationship management. The marketing capabilities of the application are largely beyond the scope of this review, and are as substantial as any CRM product serving the small business market. The application's portal has tight integration with Google Apps for Business, and will display a user's Gmail and Google Calendar from a tab within the product. Pros \- Integration with Google Apps allows users to access familiar tools from within the application. - Solid Customer Relationship Management (CRM) functionality, tightly integrated into the product. - Built on the latest Microsoft .NET development tools, so it should scale well to Windows Azure and other cloud-based technologies in the future. - Very capable feature set in many areas Cons \- No third party add-ons, and has less than 1,000 total users. Support for specialized industries may be limited. Review Source Similar Products Featured