Metrix Software Solutions

IsoMetrix

3.5 / 5 13 reviews

Who Uses This Software?

We target larger companies looking for integrated GRC / EHS solutions, with a particular focus on the extractive industries.


Average Ratings

13 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $34,000.00/one-time
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Metrix Software Solutions
  • www.isometrix.com/
  • Founded 2002
  • South Africa

About IsoMetrix

Software system for managing business risk, sustainability, and compliance. Also covers content and business performance management.


IsoMetrix Features

  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • Occupational Health Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Waste Management
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Dashboard
  • Incident Management
  • Internal Controls Management
  • Risk Assessment

IsoMetrix Reviews Recently Reviewed!

IsoMetrix Experience

Mar 30, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: User interface is great.

Cons: The number of modifications that the platform had to go through to match our business.

Overall: The ideal of what the system seeks to achieve is great. However, there is a great deal of modification that IsoMetrix had to go through for it to suit our business and this process is still ongoing. Stakeholder and Media Articles modules are now working well. Customer support is quite OK, all queries raised were resolved to date on these two modules.

Recommendations to other buyers: Develop generic modules that will minor customisation.

Isometrix Review

Mar 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its very comprehensive.

Cons: its not very easy to use.

Overall: The navigation around the system takes a while to master, however their features and functionality are really good , their dashboards are descriptive and their customer service top notch.

Recommendations to other buyers: No

IsoMetrix review

Mar 30, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Generally support is a bit slow on problem resolution. There is generally lack of speed of problem determination and resolution

Moderate for time being

Mar 30, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It has a lot of modules to choose from and it is tailor made

Cons: N/A as we have not yet fully utilised the system

Overall: We are still learning to navigate around the system and have a lot to learn from the system. Otherwise if everyone gets licences it would be a lot easier to use the system.

Recommendations to other buyers: Keep giving us the support until we can walk on our own

IsoMetrix Quality Review

Mar 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Comments: The Systems has major shortcomings in terms of lack of systems uploads and requires a lot of manual imputing of data as you develop it. It should be upgraded to allow importing of data from the business into the system to reduce regorous manual labour.

Some of the module should be based on best practice for example SHE , ERM, Audit; should have already existing generic maintenance modules which should only allow users to link up the modules to the organisational structure , activities etc . This will allow easy and effective utilisation of the system and return on investment

Isometrix Review

Mar 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The dashboards
Actions-email

Cons: Requires extensive modification to suit the standard audit requirements
Risk assessment cannot be pulled into an audit
Requires extensive data capturing
No detailed trail which shows performer/reviewer time stamp for audit files
Inability to "archive" audit file in non-edit mode
Does not permit more detailed time and resource budgeting and time planning
Does not spell check

Overall: It has interesting capabilities, some of which we are still to explore. It could do with improvements to the auditing module.

Recommendations to other buyers: No

IsoMetrix Software Review

Mar 27, 2017
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: The software is quite a good product however customer queries take very long to be resolved. The product could also benefit from taking feedback from users.

IsoMetrix customer review

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We use a bespoke IsoMetrix risk management module and an off-the shelf compliance management module. The agility of the software is the main reason why we selected IsoMetrix as our risk and compliance software provider.

Isometrix system

Oct 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use.

Cons: There are certain errors that sometimes occur when saving information.

Overall: The system is a great tool to stored and manage data in the workplace. Its easy to use and can really improve the company's management on SHEQ.

IsoMetrix Review - Lerala Diamond Mine

Oct 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Metrics Software Solutions need to have time with potential customers to let them know about all the available packages for IsoMetrix so that the customers can make informed decisions on their choices. Most of the maintenance modules need to be made standard with full time engagement of the client to its starts working when its handed as we spent more time working on these.

People make the difference

Oct 19, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: it is functional and addresses its niches needs

Cons: none come to mind

Overall: Software is one thing, but support, friendliness, understanding your requirements and then executing is a people thing.

Easy to understand and use

Oct 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have had a very pleasant experience with Isometrix.
The system is so easy to use. You do not need a programming background to understand how the system works or to even add your own specs when needed.
I attended the admin course and it was so informative that you fully understand how the system works, it really is that easy. It consists mostly of drag and drop and only here and there coding that needs to be done.

The system is very user friendly and every user should be able to use the program even if they don't really use computers.

Customer support is always fast to respond to your queries and try and get a solution. They also keep you updated on the status of your call.

I would recommend Isometrix to companies for a real way to get your health and safety features and a reliable and trustworthy program.

Great product, would like to use latest version, little pricy.

Oct 19, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Captures relevant info as per our OHS system

Cons: Sometimes takes a long route to get what you want, bit rigid.

Overall: We have been set up very professionally at the start of the project and we have been using the software package for a few years now, however the package is good, the latest versions would have been first prize, if upgrades could be included in the development of the program it would be very nice, but as everything else, improvement comes at a price.

Recommendations to other buyers: Make sure you get the latest update/version.