Fourth Generation Software Solutions

Fitrix ERP

4.5 / 5 7 reviews


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Fourth Generation Software Solutions
  • www.fitrix.com/

About Fitrix ERP

Industrial-strength suite of ERP applications for discrete manufacturers and wholesale distributors.


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Fitrix ERP Features

  • Accounting Management
  • CRM
  • Dashboard
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Project Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Warehouse Management

Fitrix ERP Reviews

Review of Fitrix Electronics Manufacturing ERP

May 27, 2014
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: You have great flexibility to modify and add on to it to customize it to your unique business situation.

Cons: It's not a huge market segment, so the skills are not as marketable as something like SAP.

Recommendations to other buyers: Note that there is excellent training available for all of you information technology people.

Easy to implement

Mar 31, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We receive great response from the help desk. The procedures are consistent in all the modules of the software.

Cons: When updates are released, our software isn't always automatically updated. We'll run into a problem or glitch, contact the help desk, and then realize we didn't receive an update.

Recommendations to other buyers: I would recommend asking if the software can be customized. Other factors to consider are the ongoing cost, training cost, and ease of use.

Our transition over to Fitrix

Mar 10, 2014
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We were pleasantly surprised with the customer support and service we received and continue to receive from Fitrix during our transition.

Cons: A couple of features we needed regarding reporting had to be added/customized that we thought would be standard.

Recommendations to other buyers: I would recommend focusing on software that is geared towards your kind of business (e.g., service industry, retail, manufacturing).

Robust, Flexible, Customizable

Feb 27, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software has evolved over many years and is quite stable and reliable. You can add your own custom features and adapt it to your business process.

Cons: There could be a better notification system regarding patches and updates.

Recommendations to other buyers: It's delivered on a VMWare virtual machine. Ask for an evaluation license, plug it in, and test it out.

We have been using Fitrix Software since May 2010.

Feb 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to learn and the screens are consistent throughout the different modules. The support from a technical aspect has been exceptional.

Cons: Some features of the underlying language and SQL are not available inside of Fitrix.

Recommendations to other buyers: Look at the other software vendors and evaluate against Fitrix for price and performance. Also, consider the ongoing cost of use of each system.

We depend on Modifiable by Design

Feb 27, 2014
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to quickly build/modify software to support our growing business in a graphic Windows-based front end, character based front end, and/or HTML front end, all with same source code. I also like the ability to accept Fitrix updates and not lose all the labor our customizations represent.

Cons: They lack support outside of North America. We can not get support for operation in China, Eastern Europe, and other less developed areas.

Recommendations to other buyers: Give Fitrix a strong look because if your business is in North America, they have excellent support. Their package delivers the 70 to 80 percent solution that is common to all companies and with the software tools you can tune the rest to your exact needs. We have used this software since the early 90s, and in that time, we have grown our business from three employees to over 100. \Fitrix has allowed us to meet changing market needs all the way.

We love the flexibility

Dec 02, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the flexibility of the software. I cannot say enough about how valuable the team at Fitrix is. If I need any report created, it's very easy to communicate with them and they will do it! Very knowledgeable team.

Cons: There are always certain things that you have to learn with new software. After using it for two years, I cannot think of anything that I like least about this product.

Recommendations to other buyers: The customer service is outstanding. If you need help ASAP, they are there for you. They are very clear in their explanations of how the software works and how they can make it work better for your specific situation.