--- title: "NOVA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NOVA Software - reviews, pricing plans, popular comparisons to other Trucking products and more." source_url: "https://www.capterra.com/p/127789/NOVA/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # NOVA Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NOVA ## What is NOVA? Aurora Software is proud to offer you NOVA, our complete Trucking Software Solutions! NOVA utilizes the latest in transportation technology allowing your company to run smooth and efficient. We handle every aspect of your company's needs from EDI, dispatch operations, fully integrated accounting, invoicing, online customer portal, ELD integration, driver settlements, automatic rating, driver mobile app, integrated imaging, driver safety, SHOP, and the list goes on! ## What is NOVA used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $200 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NOVA?[Manage this product listing](https://www.g2.com/products/aurora-software-nova/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NOVA 4.7 (42) VS. [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting Price $200 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (42) Ease Of Use 3.4 (34) Value For Money 4.8 (40) Value For Money 3.8 (29) Customer Service 4.9 (42) Customer Service 3.8 (32) ## NOVA alternatives [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (12)](https://www.capterra.com/p/153868/TracxTMS/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) ## FAQs about NOVA Overview ### Which roles and teams benefit most from NOVA? NOVA is most used by office managers, dispatchers, and operations teams that coordinate daily schedules, rates, and service activity. Accounting staff use it to manage receivables and financial records, while owners, presidents, and vice presidents review operational performance and support business decisions. Answer based on 42 reviews Overview ### What company size and specific industries is NOVA built for? NOVA is designed for transportation and logistics companies of all sizes, from small fleets with 5 trucks to larger operations with 500 trucks. It supports TL, LTL, intermodal, brokerage, air freight, and warehouse operations, making it suitable for freight and supply chain businesses. Features and Usability ### What are the key features of NOVA? NOVA offers accounting, billing and invoicing, and a customer portal for account and customer interactions. It also includes transportation management features such as dispatch management, carrier management, routing, scheduling, shipment tracking, live driver tracking, and fleet management, plus mobile app access, EDI, monitoring, and inventory management. Getting Started and Support ### What training and onboarding options does NOVA offer? NOVA provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover grouped instruction, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does NOVA offer? NOVA provides 24/7 live rep support and chat. Users describe the support team as helpful, responsive, and thorough, often assisting with setup, questions, and issue resolution. Some users note occasional trouble finding information or inconsistent service, but most feedback points to quick, personal help. Answer based on 9 reviews ## Features AI summary Based on 1,722 Trucking reviews Capterra data shows that buyers of trucking software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Trip Logs** (**52%**) - **GPS** (**53%**) NOVA includes **Trip Logs** and **GPS**, giving fleets the tools to record route activity accurately and track vehicle locations during daily operations. However, it does not offer **Real-Time Monitoring**. Instead, it provides other important capabilities that reviewers also value, including **Billing & Invoicing** (**47%**), **Mileage Tracking** (**45%**), and **Dispatch Management** (**45%**). These features help businesses manage driver mileage, assign loads more efficiently, and handle payments and billing tasks, allowing teams to keep operations organized and maintain better visibility across fleet workflows. Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Order Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipment Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Carrier Management Find, compare, and select the most time/cost-effective freight carrier NOVA 26 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Management: Store and organize information about customers and previous interactions - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Driver Settlements: Manage payroll processing for different driver pay contracts - EDI: Transfer of data from one computer system to another - Emergency Dispatch: Coordinate emergency medical response - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Live Driver Tracking: Track driver locations on a map in real time - Load Optimization: Set up process for efficient load building, routing, and distribution - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used --- Get Advice We can help you find the software with the features you need. Features 4.7 (42) 4.7 Based on 42 reviews ## Pricing Value for money 4.8 (40) Basic $200.00 Per Month Value for money 4.8 (40) 4.8 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (42) 4.9 Based on 42 reviews ## User reviews Overall rating 4.7 Based on 42 reviews Filter by rating Counts reflect reviews available in this feed. 5(30) 4(11) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Verified Reviewer Business Development Representative Used the software for: Less than 1 year ### "Ease of emailing with NOVA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2018 Pros Being able to load a large list and schedule emails all at one time Cons It was glitchy at times, and it sometimes sent an email that was already sent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Awesome Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2021 Overall experience has been Excellent!!!! Great customer support, open to ideas and suggestions from customers. Pros All of our information in one place. Do not have to go between systems to dispach, invoice or pay vendors. It is a one stop shop that more than meets all of our needs!!!! Cons Nothing really, if I am having a problem with something, I just call support and ALL of the issues are handled quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics Specialist Used the software for: Less than 1 year ### "Many Transportation Requirements Not Featured" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 4, 2019 Pros The professionalism of the support team. Always cordial and a sincere desire to help. Cons The software does not alert you when a driver has an upcoming expiration; cdl, medical certificate, annual review. The maintenance section does not have any alerts for upcoming service, annual inspections, tag renewal. Also, the maintenance section has very limited search capabilities. It will not let you search by VIN #'s or by Tag #'s. This is a huge disadvantage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Aurora Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 24, 2019 The people have been great to work with. They have guided us along the process of building our customized software needed to operate our business model. Pros That it could be customized to fit our industry needs. Cons The change over from our old software to the new software was a bit challenging as a user. Also we are not extremely compatible with Quick Books and it currently forces us to re-enter a lot of information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Excellent Customer Service and features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2019 For the most part it's really great software, and when there is something wrong Aurora will be there to fix it ASAP. They make you feel like a customer and not just a number. I feel that is the most important thing. Having help when you need it instead of being transferred around and sitting on hold forever. You can overlook the small faults if you know they're on top of it right away. Pros Users can play with this software without fear of messing anything up and tailor it to your needs for the most part. Customer service is wonderful, as always, and they are willing to help with anything from the simplest question to implementing new features. It's pretty intuitive... if you feel like you SHOULD be able to do something, more often than not that is how the software is set up to use. Dragging and dropping, right clicking for menus. Color coding and system messages are all so useful with NOVA. Lots of helpful reports for every department. Cons In regards to the NOVA software, the help file is painfully out of date, that is, if there's any info on the specific feature at all and not just a blank page. I would rather be able to look up and do something myself than feel the need to call CS every time. New, useful features are added without letting us know. Sometimes it's like a bitter-sweet surprise discovering something "new" only to find out it's been there for months. Still pretty buggy in spots. Updates can cause downtime, but not for long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Pres Used the software for: 3-5 years ### "Nova lack of customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 February 22, 2024 Fair, they either dont have enough staff or dont really know what customer service is Pros It worked well, except when the were doing a upgrade without notifying us. Occasionally it would just stop working. And God forbid you try to call for text support or to order a additional device for a new vehicle, i called a month ago, never hesrd from them. Cons Being non responsive numerous times i called Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP, Operations Used the software for: Less than 1 year ### "Aurora chosen as replacement to our current system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2019 My overall experience with Aurora Software has been outstanding. Our company has many facets. We are a LTL consolidator with in house warehousing, LTL logistics company, and a TL logistics company with a brokerage division. We looked at many packages before making our changeover and none of the others we reviewed could handle all of our multiple functions. Aurora software has benefited us by giving visibility to our dock operations, as well as our, dispatch and back office functions. Pros Features I like most about the software are: Visibility for dispatchers and operations - nothing is hidden or lost Integration between modules - no need for double entry of information Interaction with driver applications - engages drivers and allows simplified updates from driver that are captured immediately into the software, including document images. Customer service and resolution to questions are immediate, personal and thorough Cons There is nothing that I currently do not like. The biggest challenge for me in this installation has been wrapping my mind around the simplified structure. Coming from the package we are currently using, I am constantly looking for duplication of data, 'work-arounds' for items that cannot be solved, etc. -- So far nothing has come up that Aurora has not been able to address. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Accounting/HR Manager Used the software for: 3-5 years ### "Our trucking software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 24, 2019 We have been with Aurora for a very long time and seen many changes over the years. All positive changes to stay relevant to the trucking industry. The team at Aurora has been there for us 100%. Pros The NOVA software by Aurora stays current to the ever changing processes of the trucking industry. It is user friendly and can always be tailored to your specific needs. It has changed the way we operate our business to be real time, which makes our customer's extremely happy. Cons The software is always changing to keep up with trends and times. It is your responsibility that you keep up with those changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: 3-5 years ### "Best Dispatch Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2019 From the Sales team, to their support staff, you can count on them to solve any issue that might come up. 99% of the time we find its something that one of our staff did wrong, yet they are always willing to help figure it out and train the staff person to make sure they completely understand how the system works. If you in the market for a new system, you have to give Aurora Software a look. Pros Simple and easy to use. From customer service, Dispatching, billing, and accounting. Everything you need on one platform. It helps keep my team on the same page as the information about our accounts is available to everyone. Cons Its hard to answer, any time that we have asked for a simpler way to do any process, Aurora has found a way to modify and make our ideas part of their system. You cant knock a system that works with you and for you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer dispatcher Used the software for: Less than 1 year ### "impeccable customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2020 huge thank you to this team! We really appreciate the kindness and efforts we constantly receive from you all! Pros This program is EXTREMELY easy to use and the integration process was simple! Cons Anytime I find something that doesn't work for me, this team of professionals goes ABOVE and BEYOND to correct it where at all possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127789/NOVA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.