Who Uses This Software?

TL, LTL, Intermodal, Brokerage, Air Freight, Warehouse. So whether you're running 5 trucks or 500 trucks, we give you the tools to run your company the way you need it to run.....WANT it to run!


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    Flexible quoting options that will fit any budget!
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Aurora Software
  • www.aurorasoftware.com

About Aurora Software

Aurora Software is proud to offer you NOVA, our complete Trucking Software Solutions! NOVA utilizes the latest in transportation technology allowing your company to run smooth and efficient. We handle every aspect of your company's needs from dispatch operations, invoicing, ELD / on-board device integration, integrated accounting, driver settlements, automatic rating, driver mobile app, integrated imaging, driver safety, and the list goes on!


Aurora Software Features

  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Billing & Invoicing
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Management

Aurora Software Reviews Recently Reviewed!


Aurora chosen as replacement to our current system

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features I like most about the software are:

Visibility for dispatchers and operations - nothing is hidden or lost

Integration between modules - no need for double entry of information

Interaction with driver applications - engages drivers and allows simplified updates from driver that are captured immediately into the software, including document images.

Customer service and resolution to questions are immediate, personal and thorough

Cons: There is nothing that I currently do not like.

The biggest challenge for me in this installation has been wrapping my mind around the simplified structure. Coming from the package we are currently using, I am constantly looking for duplication of data, 'work-arounds' for items that cannot be solved, etc. -- So far nothing has come up that Aurora has not been able to address.

Overall: My overall experience with Aurora Software has been outstanding. Our company has many facets. We are a LTL consolidator with in house warehousing, LTL logistics company, and a TL logistics company with a brokerage division. We looked at many packages before making our changeover and none of the others we reviewed could handle all of our multiple functions.

Aurora software has benefited us by giving visibility to our dock operations, as well as our, dispatch and back office functions.

Best Dispatch Software

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to use. From customer service, Dispatching, billing, and accounting. Everything you need on one platform. It helps keep my team on the same page as the information about our accounts is available to everyone.

Cons: Its hard to answer, any time that we have asked for a simpler way to do any process, Aurora has found a way to modify and make our ideas part of their system. You cant knock a system that works with you and for you.

Overall: From the Sales team, to their support staff, you can count on them to solve any issue that might come up. 99% of the time we find its something that one of our staff did wrong, yet they are always willing to help figure it out and train the staff person to make sure they completely understand how the system works. If you in the market for a new system, you have to give Aurora Software a look.

Aurora makes things easy.

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the variety of features in the software. I'm still learning how much I'm able to do with it. It is easy to navigate and keep up with our customers and their freight.

Cons: Occasionally we have a problem with locating some information that we need, but customer service is amazing and helps us with any problem we face.

Overall: Aurora has outstanding customer service. During our transition to new software, they have gone above and beyond to be sure we have everything we need to keep our business running smoothly.

Aurora Software

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Aurora Software is tried and proven. Their management team and programmers have years of experience in the transportation industry. Aurora's customer service department is always friendly and helpful.

Cons: We use an internet version of Aurora's software. Sometimes it drags due to high internet volumes.

Overall: Our experience with Aurora has been positive. Simply put, their software allows to trace, track, rate and invoice shipments correctly and efficiently.

AURORA

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Each program is easy to use. Each step is easy to follow.

Cons: Nothing. All is great. Do not have any complaints

Overall: Having an easy software to deal with is very helpful to new hires that are not familiar with the system.

The support team is very helpful and knowledgeable about any questions we have. Customer service executive was always prompt to return calls and always available to assist. He was very knowledgeable and always solved problems. He is very dedicated and cares about his position

within the company.

Great Software

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I appreciate the continuity of Aurora software. Once we have it completely implemented, it will help with office efficiency and a much-improved workflow. Aurora is user friendly and easy to navigate.

Cons: I knew the transition from our old software to new software would be time-consuming. This is the only issue I am having, however that has nothing to do with the software.

Overall: The customer service at Aurora is excellent.

Can't say enough...

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, setup is a breeze and easy to navigate through

Cons: I don't really have any cons but if I have to say something...font could be a tad larger

Overall: I have worked with the Aurora Software team off and on for almost 30 years. They are an amazing group of people that know the business and take pride in what they do. Always there to help and go above and beyond. The programmers are awesome! Whatever your programming needs...they will do it.

Aurora Software

Mar 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very robust and functional. The billing process follows closely with the structure of the transaction source documents making the process more reliable and trainable.

Cons: A few of the older, less utilized modules and functions need upgraded.

Overall: They are terrific to work with, very friendly and helpful. They have always been able to solve any problem I've had quickly and efficiently. Great people!

Great all in one System.

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After switching to Aurora software we have better communication throughout the office. Reason being everyone has access to information such as credit and volumes for each customer. Their reporting features are outstanding. Everything is in one system .

Cons: I have nothing bad to say. All my experiences with this program have been positive.

Aurora Software

Mar 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is very easy to use and the customer support is 2nd to none. Many of the companies that we deal with use Aurora as well.

Cons: do not have many bad things about the products

Overall: We have used Aurora Software for 18 years. They have made our billing and and dispatch process more streamlined. Anytime we have a issue they are ready to step in help solve the issue.

Excellent Service

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how efficient the software is, according to my needs. Easy to manage and quick to provide what I need.

Cons: An online manual that is descriptive about all aspects of the software would be helpful.

Overall: Excellent customer service, always willing to help and quick to get back to me! Great product that is user friendly.

Aurora Software Review

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have always had an easy time using this software at our Company. If we ever have a problem, representative and the rest of the staff at Aurora are quick to solve our problems for us.

Cons: We really have not had any issues that we don't like!!!

Overall: This system works very well for our Company!!!

Very Impressed with Aurora

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The architecture is streamlined and efficient. Aurora has a knack for making complex scenarios much more simple and easy to follow.

Cons: At this point, we don't really have any issues. When things come up, our Aurora support is able to work through the issue or at times create mods.

Overall: Overall, we have been extremely happy with the software, and equally important, the support. From our designated Aurora contacts to their help desk, everyone has been more than helpful.

JML

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy learn and use.

Cons: There is nothing to dislike about this software.

Overall: For over 25 yrs. Aurora Software has been wonderful. Their responsiveness, capabilities, and willingness to go above and beyond has been fantastic.

Aurora, the software company you should be using!!

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and the I.T. support is always available to help!

Cons: I would have liked a search box for the subject line.

Overall: In nearly 6 years, we never had a problem they could not resolve over the phone in a timely fashion.

Implemented the Software for our Transport company with tailored made features

Dec 28, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing driver settlement features and Colour coded alerts and updates.The imaging and notifications are remarkable.

Cons: I did not find any features that I can comment on or that I disliked.My only comment is that better enhancement can be made to the logon process i.e. to be simpler.

Overall: Accurate and configurable Driver Settlement options .

Aurora Software product opinion

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to learn and navigate the system.

Cons: Small individualized items not accessible or even available

Overall: They are a great group of people to work with.

Van Auken Express

Mar 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the options and it making it quicker for the girls to cut the bills

Cons: I would say the manifesting of driver loads and

Overall: very useful

Ease of emailing with NOVA

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to load a large list and schedule emails all at one time

Cons: It was glitchy at times, and it sometimes sent an email that was already sent