MercuryGate International

MercuryGate TMS

3 / 5 4 reviews

Who Uses This Software?

The most successful international shippers in retail, manufacturing and bulk distribution verticals and top third-party logistics providers, freight forwarders, and freight brokers.


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • MercuryGate International
  • www.mercurygate.com
  • Founded 2000
  • United States

About MercuryGate TMS

MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today's most successful shippers, 3PLs, freight forwarders, brokers and carriers. MercuryGate's solutions are unique in their native support of all modes of transportation on a single platform including Parcel, LTL, Truckload, Air, Ocean, Rail, and Intermodal. MercuryGate delivers exceptional value for TMS users through improved productivity and operational efficiency.


MercuryGate TMS Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management

MercuryGate TMS Reviews Recently Reviewed!


Robust TMS for various types of loads, but has a bit of a learning curve.

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: -You can work with the vendor to have the software customized to your specifications.
-Can integrate with other corporate systems.

Cons: -The options are limitless....very hard to find standardization if you want to manage on premises.
-The interface isn't very user friendly to begin with. Some tasks can be hidden and skipped by inexperienced users.
-Requires an experienced engineer to implement, and can have lingering effects if done incorrectly.
-Support is needed frequently, and is not cheap.
-New interface is slow to produce search results.

This TMS has the tools to quote, book, manage and invoice shipments, however is not friendly user.

Mar 07, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like the most about this TMS is that when you already learn how to use it, it has all the tools available for you to update your load, to create a new one, to set up customers, get documentation need it when moving a shipment, verify claims and provide invoices.

Cons: The way it looks is not friendly for new users. You have to look for the options you want to use and sometimes there are several steps that need to be follow when you want to complete a simple action.

Simplified Mobile access Fleet Management for High Tech Trucks

Dec 07, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: Robust, and lost of customizable options. Able to handle very large Fleets. Integration with other corporate systems

Cons: Needs an engineer to configure. Very expense to purchase, operate and especially to customize / adapt

Good TMS but complex

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: Great TMS for larger companies but it is difficult to use and hard to train new users on. The software is very complex.