# Infios Transportation Management System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infios Transportation Management System Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more.

Source: https://www.capterra.com/p/127795/MercuryGate-TMS

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# 

 Infios Transportation Management System Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Infios Transportation Management System

## What is Infios Transportation Management System?

MercuryGate provides powerful transportation management solutions proven to be a competitive advantage for today's most successful shippers, 3PLs, freight forwarders, brokers and carriers. MercuryGate's solutions are unique in their native support of all modes of transportation on a single platform including Parcel, LTL, Truckload, Air, Ocean, Rail, and Intermodal. MercuryGate delivers exceptional value for TMS users through improved productivity and operational efficiency.

## What is Infios Transportation Management System used for?

[Transportation Management](https://www.capterra.com/transportation-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Freight](https://www.capterra.com/freight-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infios Transportation Management System

3.2 (16)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.8 (16)

Ease Of Use

4.8 (1,003)

Value For Money

2.9 (14)

Value For Money

4.6 (938)

Customer Service

2.6 (11)

Customer Service

4.7 (948)

## Infios Transportation Management System alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,003)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[View all alternatives](https://www.capterra.com/p/127795/MercuryGate-TMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dispatch Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Shipment Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Billing & Invoicing

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Carrier Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Find, compare, and select the most time/cost-effective freight carrier

Fleet Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Management of commercial motor vehicles for work-related purposes

Live Driver Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Infios Transportation Management System 20 features

Outsource and manage third party logistics

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Find, compare, and select the most time/cost-effective freight carrier

Store and organize information about customers and previous interactions

A website or login for customers to access information

Manage sending personnel and resources to a site as needed

Management of commercial motor vehicles for work-related purposes

Management of inbound and outbound shipments in the context of international trade

Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc.

Track driver locations on a map in real time

Trucks that do not reach full load and can be shared

Manage and track customer orders for goods, investments, or any other purchases

Track/optimize rates in relation to usage

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Organize and track the physical movement of goods from one location to another

Track and manage transportation of large cargo that fills an entire trailer/truck

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We can help you find the software with the features you need.

Features

3.4 (16)

3.4

Based on 16 reviews

## Pricing

Value for money

2.9 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.9 (14)

2.9

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.6 (11)

2.6

Based on 11 reviews

## User reviews

Overall rating

3.2

Based on 16 reviews

Filter by rating

5(2)

4(3)

3(8)

2(2)

1(1)

Mentioned topic

Sorted by most recent

ER

Elyse R.

Carrier Procurement Analyst

Logistics and Supply Chain

### "Easy to Use and Visually Clean"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 7, 2024

I’ve enjoyed using it and it provides good flow and information between internal departments. The information is all readily available on the Home Screen.

Pros

Each row of the system shows all the essential shipment facts- load number, carrier, customer, carrier, stop, destination- and so it is easy to read and quick to find the essential information for each shipment. The fact that the shipper also has visiting to all the shipments streamlines the entire shipping process.

Cons

The initial user experience could be more intuitive. One you learn to use it, it is a great system. There is a significant learning curve for many new users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NO

Nicky O.

Independent Stylist

Textiles

### "Not what I was expecting "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

April 14, 2024

Pros

MercuryGate is a great system for people with shipment and freight needs. The Free Trial gave me a chance to check things out first.

Cons

It was really no use to my needs. I have no issues with it but was not what I intentionally needed it for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Henry O.

Online influencer

Transportation/Trucking/Railroad

### "Durability "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2022

Wonderful, highly productive, save cost and time.

Pros

So user friendly and can translate importance

Cons

If not properly studied can be hard to understand

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Samantha L.

Marketing & Social Media

Transportation/Trucking/Railroad

### "If I could give support 0 stars I would"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

December 16, 2021

Support team is basically non-existent. I can open a ticket and not hear back for over a month and when I do its like the support person barely even looked at it and just threw in some random answer.

Pros

This software really does have a lot of functionality but its over-engineered and pretty difficult to make the customizations.

Cons

How cumbersome it is. You have to look in various places to make changes. ALSO V3 is not a mirror of legacy when it comes to functions/features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Developer

Transportation/Trucking/Railroad

### "MercuryGate Review"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 25, 2021

Very poor, the product feels as though it was designed by Devs inexperienced with the transportation industry and lacks automation in many areas where it should be an obvious. The amount of money spent on customizing/making this software work is astronomical. When you submit a ticket for support, at times you will receive a request for 8 hours of "Discovery", followed by a 50 hour billable quote. Not at cheap rates.

Pros

\- Web based - Variety of import/export options. - Ability to see underlying XML within TMS was helpful for developing "out of box" solution.

Cons

\- Customer support lacking knowledge of system, delaying support. - Anything not native to MG (which is a lot) is extremely expensive to pay MG to develop. - Any custom developments become available for purchase by your competition if using MG. - Many integration options broken or require extensive ($$$) work to configure. - Shady business practices, such as blaming customers for server failures or outages when root cause is determined to be due to MG. - If on a shared server, no access to lower level configuration, you must pay to have developed/implemented. - SSO option is insecure and does not support modern authentication. - No working integration with financial software. - Paid services function poorly (such as P44 integration) - Custom code is not reviewed during forced releases, potentially breaking and requiring significant cost to have them fix. - No constraints or limits defined for web service interaction, which leads to a dedicated endpoint that costs $3000 USD/month. - Lack of accountability when MG goes down (5x in 1 year) with very vague root causes provided. - Look and feel is terrible, new visual does not work properly - requests to fix required billable time. - No visibility on EDI transactions and files, status updates are applied but no troubleshooting possible. - Most of our functionality was designed in house separate from MG to accommodate automation. - Generally all work in the TMS is manually done, one page at a time, many clicks needed.

Reasons for choosing Infios Transportation Management System

I didn't have input.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Dillon H.

Account Manager

Logistics and Supply Chain

### "Mercurygate"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

October 22, 2020

Underpowered but usable

Pros

easy to ramp up to full use, but very low ceiling.

Cons

very few time saving functions that most of the industry already has. no ability to repeat orders etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Tyler M.

Freight Broker

Logistics and Supply Chain

### "A Synopsis of MG "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

October 22, 2020

i would describe it as a roller coaster. When it worked well I was happy and able to perform my job fluidly. When it did not work well I would fall into a state of overwhelming anxiety - I would liken it to fear

Pros

What i liked most is that the software worked

Cons

The software looked old and like it needed a makeover

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Andrew B.

Freight Broker

Logistics and Supply Chain

### "Andrew Spartan"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

October 14, 2020

Decent, could have been better

Pros

The ability to quickly filter through carriers when assigning someone to a shipment

Cons

57 year-long waiting times for screens to load

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Amber R.

COO

Logistics and Supply Chain

### "Good product but not for mid-size FTL asset companies or 3PL's. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

October 13, 2020

It was very hard to get someone on the line to help with day to day issues and it's very expensive to have even the smallest thing fixed, created or altered.

Pros

It was able to do most day to day needed functions.

Cons

It was not built to use in a traditional brokerage set up. It seemed like it was best suited for an LTL platform.

Reasons for choosing Infios Transportation Management System

At the time we felt it would fit the growth for the company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Theodore L.

Dir of Procurement

Transportation/Trucking/Railroad

### "MercuryGate TMS Review"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

September 23, 2020

Horrible customer service. Never respond and nickel and dime you for everything you need. You want to talk to someone on phone, theres a charge for that

Pros

Liked being able to sort loads and customize reports

Cons

very hard to use. Way to many steps to close out loads

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127795/MercuryGate-TMS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)