Solgari

Solgari Cloud Communications

5 / 5 1 review

Who Uses This Software?

Solgari provides an integrated business communication software solution to companies that need multiple services, are growing quickly, have international requirements and may need to meet compliance.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    Multiple service modules all priced on a SaaS per user per month basis.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Solgari
  • www.solgari.com/
  • Founded 2009
  • Ireland

About Solgari Cloud Communications

Solgari have developed the technology, network and partnerships to deliver the world's first integrated cloud business communications software solution. No boxes, no licenses, no software upgrades, no capital expenditure. All telephony, collaboration, contact centre, IVR, compliance, security & carrier services from one software vendor. In the cloud, fully integrated, stunning intelligence with massive cost saving.


Solgari Cloud Communications Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Solgari Cloud Communications Reviews

Excellent call quality & collaborative features

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates very well with our existing Microsoft Dynamics CRM system and the range of collaboration features on offer if needed are extensive.

Overall: Call quality was a key priority for us and Solgari have delivered a cloud telephony solution which completely delivers on our needs in this respect. The ability to scale up and subscribe to additional features when needed has been a huge bonus for us too as the Solgari platform offers a number of cloud collaboration modules which are relevant to our needs.