# KeepnTrack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about KeepnTrack Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/127816/KeepnTrack

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# 

 KeepnTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

KeepnTrack

## What is KeepnTrack?

KeepnTrack eliminates the worries and guesswork for the safety of your schools and students. KeepnTrack solves your visitor, volunteer, student, staff and vendor tracking challenges while utilizing inexpensive technology. With a check of local, state and national databases, KeepnTrack denies entry of unauthorized visitors and automatically notifies appropriate personnel. KeepnTrack also records details of all visitor traffic, runs instant background checks, and prints ID badges.

## What is KeepnTrack used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$499

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## KeepnTrack alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127816/KeepnTrack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Recognition Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track volunteer performance and award those who exceed certain criteria

Reminders

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

Self Service Portal

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

SMS Messaging

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages via SMS

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Attendance Tracking

Track the attendance of specific individuals or groups

KeepnTrack 20 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track the attendance of specific individuals or groups

Create, manage, and print wearable badges

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Plan an event's time and location

Scan and validate an ID barcode

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Access software remotely via mobile devices

Manage the pre-registration process

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Measure and track time including hours worked and paid time off (PTO)

Track visitors and purpose of visits

View and track activity related to an individual, transaction, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.1 (14)

4.1

Based on 14 reviews

## Pricing

Value for money

4.1 (10)

Basic

$499.00

Per Year

Value for money

4.1 (10)

4.1

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (14)

4.3

Based on 14 reviews

## User reviews

Overall rating

4.1

Based on 14 reviews

Filter by rating

5(6)

4(5)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DD

Deontay D.

Recruiter

Staffing and Recruiting

### "Keep n track review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 18, 2025

Overall Keepntrack is a good product and it is helpful to have within a customer service type role or a position that is more of a admin role.

Pros

It is very helpful. I like how keepntrack is very helpful for customer service support and its value.

Cons

Nothing really that i can say about keepntrack that made me think the product was not helpful or a bad product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jeff A.

EdTech Coach

Education Management

### "Keep Track of Visitors "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2020

This may be a feature, but I have not seen it used if it is. It would be nice for regular volunteers to just sign in with a badge that can be used every time.

Pros

This is pretty slick. A visitor can come in, put in name and birthdate, and then get a visitor label printed out. At the end of the visit, the visitor scans the label to check out. If there are any problems the name is flagged and an email goes to the secretary and principal.

Cons

I think this is great when you have all the pieces. I have a secretary who has a touch screen computer, with a keyboard, a label maker, and a scanner. It works really slick. However, not everyone has all those pieces. And with lots of pieces its easy to get lost in the updates, and buying labels, and

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 6, 2020

Hello Jeff! Yes, you can simplify repeat access with unique ID cards that are available to quickly identify frequent volunteers. Contact our Customer Support team if you need help setting this feature up. - support@keepntrack.com

KA

Kelly A.

Special Projects

Primary/Secondary Education

### "Keepn Track School Safety "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2019

My overall experience has been great. We started with KeepnTrack before they were sold and it was put as online software, so they have come along way.

Pros

We use it for student tardies, parent volunteers sign in for a badge for being on campus and I use it for parent volunteer hours.

Cons

Some of the changes over the years that I would use on the admin side were taken away and they made the software user friendly.

Reasons for choosing KeepnTrack

We have always had KeepnTrack, as I stated we had it when it was an actual software download and not online website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EW

Emily W.

Office Assistant

Education Management

### "KeepnTrack "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

November 18, 2019

Pros

The customer service reps are friendly and responsive. It runs an automatic background check on everyone that scans into the building which is a great security feature.

Cons

Everyone scans the magnetic strip on their license instead of the bar code, so we waste a LOT of time fixing it and explaining to people that they scanned the wrong thing. The directions that you can customize to appear on your monitor for visitors signing in have a very small font and no one even notices them. Our Dymo printer has never worked properly (stops working randomly several times a day and has to be unplugged and re-plugged in) and the customer service people have never been able to figure it out or offered to replace it. The badge printer has dual rolls but doesn't automatically switch to the other side when one side runs out; you have to go in to the software management and tell it to switch sides.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tammy P.

Business Manager

Education Management

### "I highly recommend KeepnTrack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2019

The speed at which a background check can be done and the small cost has been a huge benefit for us. We have been using the system for 9 years now and I always recommend it.

Pros

It encompasses so much! We use it to track students for late arrival and early departures. Employees sign in and out which enables us, in an emergency, to print out a report that tells us who is in the building. An immediate sexual background is done on visitors when checked in. We have our Volunteers do the background check and we are able to track volunteer hours.

Cons

I really do not have any concerns. The technical part of the company has always been really helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Libby H.

Secretary

Education Management

### "A Student Accountability MUST HAVE!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 18, 2019

We are effectively keeping track of all of our students and are able to provide real time attendance to our administration in case of emergency. It is easy to set up and use - if you have questions, support is only a "chat" away!!

Pros

This software makes is so easy to tell where all of our students are at a moments notice. Since it is web-based, we can check it out of the building during fire and evacuation drills. It also keeps track of student tardies and the student history is easy and convenient to access. The barcode function is a must have!!

Cons

Students are somewhat confused the first time using the system, but once they get used to it, they become very quick at using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amber C.

office manager

Facilities Services

### "Student Check in"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2019

anytime I need assistance I have had GREAT customer support that is very willing and able to help me out step by step.

Pros

I love that once I got all students into the system,which was very simple, they can come in and sign in or out with ease.

Cons

Sometimes a user will use the back button and it will log out, then I have to assist in re-logging in and it is sometimes a inconvenience.

Reasons for choosing KeepnTrack

We chose KeepnTrack due to convenience and price of the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Facilities Manager

Education Management

### "Does as advertised"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 12, 2019

We're using this to keep our students/staff safe.

Pros

It definitely works as far as tracking who is coming and going from the building and checking the sex offender registry. It notifies us to any potential matches. We're also able to mark individuals as not being allowed in the building if a staff member or family reports someone shouldn't be around.

Cons

It's not an easy process to get a potential match marked as not a match. The reports are also not as intuitive to pull out as we'd like them to be.

Alternatives considered

[Raptor VisitorSafe](https://www.capterra.com/p/111900/Raptor-vSoft/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rodney H.

Principal

Education Management

### "Great program for a school. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2019

Pros

The ease and accuracy of checking all visitors into our building makes everyone feel safe!

Cons

Mass populations of people entering the building for events is a little time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amber C.

office manager

Facilities Services

### "Easy tracking of volunteers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2018

Any time I have called into the help center they are very thorough and they even listen to my suggestions when brain storming on my end of the call.

Pros

The most thing I like about this product is the convenience of having people checking in and being able to keep track of all of the volunteer hours for the year.

Cons

Sometimes it logs out and then people just stand there and stare at it. Even thought I have the log in steps right next to the kiosk. That would be my only gripe is that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SU

Sally U.

Security Supervisor

Education Management

### "KeepNTrack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2018

It's been very good for our School District it has helped us keep Sex Offenders out of our schools.

Pros

It's very user friendly when you scan the ID it doesn't take anytime to do the check on the person.

Cons

Sometimes it bring's up people as matches that is not the same date of birth or not even the exact name.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Digital Ministries

Religious Institutions

### "A limited piece of software that needs updating"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

December 12, 2018

Pros

I did help keep track of our employees hours

Cons

It was clunky and felt behind the times. Definitely in need of modernization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

TONY C.

CHIEF OF POLICE

Law Enforcement

### "KeepnTrack"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 11, 2018

GOOD

Pros

THE HOME PAGE WAS EASY TO USE AND SIMPLE TO UNDERSTAND WHEN IT CAME TO LOGGING IN VISITORS

Cons

NOT ALLOWING THE INFORMATION TO BE TRANSFERRED OVER TO LATER USE LIKE THE BIRTH DATE

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Linda R.

Administrative Assistant

Education Management

### "Software Tokens"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2018

Working with the refreshing of the CBC - Criminal Background Checks. It has gotten better.

Pros

It is not a difficult software. It is very easy generating reports, looking up and adding information into profiles. Running background checks is extremely easy (just a matter of reading the results). Merging feature is pretty cool, just need to be extremely careful. There is no going back once you have merged profiles.

Cons

The CBC gets frozen quite often. This could be a drag.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)