# PALMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PALMS Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/127823/PALMS

---

# 

 PALMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PALMS

## What is PALMS?

PALMS Smart WMS combines advanced algorithms and easy to use UI with powerful functions like Replenishment, Yard Management, 3PL Billing, Kitting & De-Kitting, PO Management, Pricing & Taxation, Resource Tracking & Wave Picking, with routine warehouse operations to provide end to end visibility as well as tools to streamline, improve & optimize operations. With built-in option for integration with external systems, PALMS provides a seamless integration experience. Deployable on the cloud as well

## What is PALMS used for?

[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4000

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PALMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.etechnoforte.com/&name=PALMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PALMS

4.6 (11)

VS.

[4.5 (414)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting Price

$4000

Flat Rate, One Time

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (11)

Ease Of Use

4.4 (411)

Value For Money

4.6 (11)

Value For Money

4.3 (345)

Customer Service

4.4 (11)

Customer Service

4.3 (340)

## PALMS alternatives

[4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/)

Starting price

$599.00

Per User, Per Month

[4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/)

Starting price

$833.00

Per User, Per Month

[4.1 (30)](https://www.capterra.com/p/90869/Snapfulfil-WMS/reviews/)

Starting price

$800.00

Per User, Per Month

Highest Rated

[4.8 (4)](https://www.capterra.com/p/143627/proVision-WMS/#reviews)

Starting price

$1000.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

3PL Management

Outsource and manage third party logistics

API

Application programming interface that allows for integration with other systems/databases

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Delivery Management

Manage order deliveries until they are received by the customers

EDI

Transfer of data from one computer system to another

For 3PLs

Designed for third-party logistics companies.

PALMS 21 features

Outsource and manage third party logistics

Application programming interface that allows for integration with other systems/databases

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Manage order deliveries until they are received by the customers

Transfer of data from one computer system to another

Designed for third-party logistics companies.

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Group and package individual but related items as one package set

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Manage all receiving processes within a warehouse

Track and facilitate returns of products sold

Manage and track orders being shipped to customers

Manage all supplier data and operations

Manage and track operations and inventory within warehouses

Track and manage all activities and assets in the yard of a warehouse or distribution center

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.6 (11)

Free Trial

Basic

$4,000

Flat Rate,One Time

Value for money

4.6 (11)

4.6

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (11)

4.4

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(7)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MK

Masroor K.

General Manager

Warehousing

### "PALMS WMS User Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 6, 2021

One of the best Software used. The support team is very helpful.

Pros

The functionality and user friendliness, the backend support team.

Cons

There are few features which we shared with PALMS development team, and got it deployed.

Reasons for choosing PALMS

Cause my experience of work with teams from Bangalore South India (HMS Software Company "Insta Health Solutions Pvt. Ltd." now owned by PRACTO, the way they gave the training and attention to any issues we face). Only one hour difference no day and night / big time difference issue. Feel comfortable working South Asians.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2021

Thank You Masroor.

PK

Pankaj K.

Sr. Manager

Automotive

### "Good Application"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

May 4, 2021

Team should be little more flexible to attend customer requests of improvements. Need to focus on permanent actions on repetitive issues. System is good and palms team should motivate customer to use all the available features. There should be frequent interactions with customer to explain the available features which may be customer is not using. This will help customer to improve the operations and then they will have more confidence on Palms.

Pros

Application is good for warehouse management. Has quite all required features. Customer support is active and gives quick response.

Cons

Customer support is responsive but I think they are working on immediate resolution only. Detailed analysis of problem with permanent corrective actions is missing which needs to be improved. Also, software to be little more user friendly. Data which customer needs must be available easily for the customer. Every small change should not be treated as customization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nikil p.

warehouse assitant

Warehousing

### "Palsm Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 29, 2019

Pros

user friendly software

Cons

consuming time while doing some transaction.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anil M.

Logistics Manager

Logistics and Supply Chain

### "User friendly and Best WMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 28, 2019

Stock Management, Full Order Pick, and have saved 20% of stock loss against Annual Inventory of 2017 v/s 2018

Pros

Simplest and User Friendly Process Pro Easy to Understand and use both on HHT and Desktop

Cons

Migrating to Higher Version have issue to us as Interface from Palms to our ERP was build by our own team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2019

The review is valid and from one of our user

MG

Meenakshi G.

Admin

Warehousing

### "Fast and Fleexible"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 23, 2018

It's was quite easy to understand Was able to generated quick reports. I found it very organized and clean software to work on.

Pros

Effective & easy to use, not the prettiest interface but flexible and quite accurate. Able to do more in time without missing valuable information. Does not log out as often like other softwares.

Cons

Generating reports quite accurately. Filtering the data as per requirements Simple and clean

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sanju Raj V.

Logistics and Warehouse Manager

Food Production

### "Basics of wms is covered with perfection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 17, 2018

Managed to handle a all the stock type our company had. We handled food, toys and household goods.

Pros

The user level ease of data entry is as good as it can get, mostly step by step process flow. Good control over the over all stock management

Cons

The desk top interface can be more user freindly. Often difficult to get around. A good level of practise is required to master.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VN

Venugopal N.

Senior Warehouse Manager

Furniture

### "An Excellent and Economical WMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2018

An system that meets the requirement of the end user. A system that keeps the Finance department pleased. A system that keeps the Warehouse Manager convinced

Pros

Inventory Accuracy, User Friendly, Easy Browsing

Cons

Every activity in this WMS is useful to its best

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FF

Felix F.

Procurement Officer

Warehousing

### "Excellent Warehouse Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2016

Built with a Supply Chain Initiative, PALMS Warehouse Management System is for the past 3 years our core system managing our materials. The birth of PALMS WMS in our organisation has been followed by: - Significant Inventory Improvement : PALMS is excellent in transaction management; highly efficient and effective in inbound, outbound, put away, order picking, shipping, cycle counts, etc. PALMS has helped us keep track of every product from purchase to the final user, updating the status and state of the material at every point, and able to easily manage returns from final user back to our warehouse. - 100% Order Fulfilment : I have the experience of PALMS as being flexible, allowing material flow as per user needs and updating every business unit accordingly. - Material Management : With PALMS, we are now able to tell exactly where the material is, what state (damaged, sold, ordered, etc), what storage facility, what quantity, which expiry age, and a lot more. - Easy Usage : PALMS being very user friendly and intuitive has significantly helped the integration of new staffs/users, thereby reducing training cost and time. We are also happy using PALMS on multiple platforms and hardware. - Flexibility : PALMS adapts efficiently and effortlessly to our ever increasing and changing business needs; able to accommodate our multiple warehouses, varying products, user needs and interfaces. One key point I find with PALMS is its efficient and effective assimilation of data and its high implementation of best standard procedures, and always ready for specific configuration as per our business needs.

Pros

\- High Value for ROI - Commitment to Warehouse Management with Supply Chain in mind (Logistics, forecasting and purchasing) - Maximum Functionality as per business needs - Ease of USE - Complete Transaction Management - Flexibility - Report management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mubeen P.

### "Importants of PALMS for WMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 3, 2016

We are Saint Vincent Group LLC, is a general trading company having more than 5000 products. PALMS is really useful for day to day inventory, inbound, outbound etc. It makes ware house management easier. PALMS WMS is really professionals and the team is always keep in touch with us, if any assistance required. This is one of the best Warehouse Management System.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Varun G.

Country Head

Logistics and Supply Chain

### "PALMS for 3rd Party Logistics Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2016

We at Liladhar Pasoo, being a system driven and process oriented organization, were on the lookout for a software company who understood the business of warehousing from the systems perspective for a 3PL service provider and we came across Technoforte. With their professional approach, excellent understanding of operational procedures they configured, and delivered a fantastic product for us: PALMS. With India moving from the conventional 'Godown System' to mature 'Warehouse Environment' , PALMS is a must have for those wanting to move with the times. In the last 3 years we have handled barcoded spare parts for a Japanese electronics giant for 28,800 pallet positions, 1300 SKU's, 400,000 units delivered with 100 % precision. '

Pros

Ease of use, great UI, minimal support intervention

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127823/PALMS/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)