--- title: "PALMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PALMS Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/127823/PALMS/" page_type: "product" language: "en" --- # PALMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PALMS ## What is PALMS? PALMS Smart WMS combines advanced algorithms and easy to use UI with powerful functions like Replenishment, Yard Management, 3PL Billing, Kitting & De-Kitting, PO Management, Pricing & Taxation, Resource Tracking & Wave Picking, with routine warehouse operations to provide end to end visibility as well as tools to streamline, improve & optimize operations. With built-in option for integration with external systems, PALMS provides a seamless integration experience. Deployable on the cloud as well ## What is PALMS used for? [Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PALMS?[Manage this product listing](https://www.g2.com/products/palms-wms/claim_requests/new?auto=true) ## PALMS Overview Updated September 2026 AI summary PALMS provides inventory management and order fulfillment capabilities for businesses of all sizes, supporting core functions like forecasting, inventory optimization, order and shipping management. It covers supply chain and warehouse management needs, with optional features such as IoT integration, API connectivity, kitting, multi-location support, and returns handling. PALMS is available on cloud, web, Windows, and Android platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PALMS 4.6 (11) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $4000 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (11) Ease Of Use 4.2 (128) Value For Money 4.6 (11) Value For Money 4.1 (88) Customer Service 4.4 (11) Customer Service 4.3 (116) ## PALMS alternatives [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/) [4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/) [SnapFulfil WMS](https://www.capterra.com/p/90869/Snapfulfil-WMS/) [4.1 (30)](https://www.capterra.com/p/90869/Snapfulfil-WMS/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/90869/Snapfulfil-WMS/) Highest Rated [proVision WMS](https://www.capterra.com/p/143627/proVision-WMS/) [4.8 (4)](https://www.capterra.com/p/143627/proVision-WMS/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143627/proVision-WMS/) [ShipHero](https://www.capterra.com/p/166930/ShipHero/) [4.3 (89)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166930/ShipHero/) ## FAQs about PALMS Overview ### Which roles and teams benefit most from PALMS? PALMS is most used by logistics, warehouse, and procurement teams that need tighter control over inventory, stock movement, and order handling. Operations leaders, general managers, and regional executives use it to improve warehouse coordination, streamline purchasing workflows, and gain visibility into supply chain performance and daily operational efficiency. Answer based on 10 reviews Overview ### What company size and specific industries is PALMS built for? PALMS is designed for distribution companies, logistics service providers, FMCG businesses, and third-party logistics providers. It is suited to organizations in supply chain and distribution operations that need software for managing goods movement, warehousing, and related logistics processes. Features and Usability ### What are the key features of PALMS? PALMS offers warehouse management, inventory management, order management, and order fulfillment as core capabilities. It also includes yard management, shipping management, purchasing and receiving, returns management, real-time reporting, and barcoding/RFID, with API, EDI, IoT integration, and 3PL management for broader supply chain operations. Getting Started and Support ### What training and onboarding options does PALMS offer? PALMS provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning sessions, and documentation provides written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does PALMS offer? PALMS offers 24/7 live rep support and chat. These channels give users direct access to help at any time, with chat suited for quick questions and live reps available for more detailed assistance. ## Features AI summary Based on 7,702 Inventory Management reviews Capterra reviewers point to these as the inventory management features buyers care about most: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) PALMS includes other functionality that reviewers also rate as important, such as **Order Management** (**47%**). This feature helps businesses handle incoming and outgoing orders more efficiently, maintain clearer oversight of fulfillment activity, and keep day-to-day operations organized, giving teams better visibility into order flow and customer demand. 3PL Management Outsource and manage third party logistics API Application programming interface that allows for integration with other systems/databases Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Billing Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements Cross Docking Unload incoming material to outbound vehicles with little or no storage between Delivery Management Manage order deliveries until they are received by the customers PALMS 25 features ### All Features - 3PL Management: Outsource and manage third party logistics - API: Application programming interface that allows for integration with other systems/databases - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Delivery Management: Manage order deliveries until they are received by the customers - EDI: Transfer of data from one computer system to another - For 3PLs: Designed for third-party logistics companies. - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Kitting: Group and package individual but related items as one package set - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Receiving: Manage all receiving processes within a warehouse - Returns Management: Track and facilitate returns of products sold - Shipping Management: Manage and track orders being shipped to customers - Supplier Management: Manage all supplier data and operations - Transportation: Manage transportation activities such as shipping and freight forwarding - Visibility: Provides real-time insight into procurement costs within categories, departments or projects - Warehouse Management: Manage and track operations and inventory within warehouses - Yard Management: Track and manage all activities and assets in the yard of a warehouse or distribution center --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.6 (11) Free Trial Basic $4,000 Flat Rate,One Time Value for money 4.6 (11) 4.6 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (11) 4.4 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Masroor K. General Manager Warehousing ### "PALMS WMS User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 6, 2021 One of the best Software used. The support team is very helpful. Pros The functionality and user friendliness, the backend support team. Cons There are few features which we shared with PALMS development team, and got it deployed. Reasons for choosing PALMS Cause my experience of work with teams from Bangalore South India (HMS Software Company "Insta Health Solutions Pvt. Ltd." now owned by PRACTO, the way they gave the training and attention to any issues we face). Only one hour difference no day and night / big time difference issue. Feel comfortable working South Asians. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2021 Thank You Masroor. PK Pankaj K. Sr. Manager Automotive ### "Good Application" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 4, 2021 Team should be little more flexible to attend customer requests of improvements. Need to focus on permanent actions on repetitive issues. System is good and palms team should motivate customer to use all the available features. There should be frequent interactions with customer to explain the available features which may be customer is not using. This will help customer to improve the operations and then they will have more confidence on Palms. Pros Application is good for warehouse management. Has quite all required features. Customer support is active and gives quick response. Cons Customer support is responsive but I think they are working on immediate resolution only. Detailed analysis of problem with permanent corrective actions is missing which needs to be improved. Also, software to be little more user friendly. Data which customer needs must be available easily for the customer. Every small change should not be treated as customization. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NP Nikil P. warehouse assitant Warehousing ### "Palsm Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2019 Pros user friendly software Cons consuming time while doing some transaction. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anil M. Logistics Manager Logistics and Supply Chain ### "User friendly and Best WMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2019 Stock Management, Full Order Pick, and have saved 20% of stock loss against Annual Inventory of 2017 v/s 2018 Pros Simplest and User Friendly Process Pro Easy to Understand and use both on HHT and Desktop Cons Migrating to Higher Version have issue to us as Interface from Palms to our ERP was build by our own team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 29, 2019 The review is valid and from one of our user MG Meenakshi G. Admin Warehousing ### "Fast and Fleexible" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 23, 2018 It's was quite easy to understand Was able to generated quick reports. I found it very organized and clean software to work on. Pros Effective & easy to use, not the prettiest interface but flexible and quite accurate. Able to do more in time without missing valuable information. Does not log out as often like other softwares. Cons Generating reports quite accurately. Filtering the data as per requirements Simple and clean Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Sanju Raj V. Logistics and Warehouse Manager Food Production ### "Basics of wms is covered with perfection" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2018 Managed to handle a all the stock type our company had. We handled food, toys and household goods. Pros The user level ease of data entry is as good as it can get, mostly step by step process flow. Good control over the over all stock management Cons The desk top interface can be more user freindly. Often difficult to get around. A good level of practise is required to master. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VN Venugopal N. Senior Warehouse Manager Furniture ### "An Excellent and Economical WMS " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2018 An system that meets the requirement of the end user. A system that keeps the Finance department pleased. A system that keeps the Warehouse Manager convinced Pros Inventory Accuracy, User Friendly, Easy Browsing Cons Every activity in this WMS is useful to its best Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Felix F. Procurement Officer Warehousing ### "Excellent Warehouse Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2016 Built with a Supply Chain Initiative, PALMS Warehouse Management System is for the past 3 years our core system managing our materials. The birth of PALMS WMS in our organisation has been followed by: - Significant Inventory Improvement : PALMS is excellent in transaction management; highly efficient and effective in inbound, outbound, put away, order picking, shipping, cycle counts, etc. PALMS has helped us keep track of every product from purchase to the final user, updating the status and state of the material at every point, and able to easily manage returns from final user back to our warehouse. - 100% Order Fulfilment : I have the experience of PALMS as being flexible, allowing material flow as per user needs and updating every business unit accordingly. - Material Management : With PALMS, we are now able to tell exactly where the material is, what state (damaged, sold, ordered, etc), what storage facility, what quantity, which expiry age, and a lot more. - Easy Usage : PALMS being very user friendly and intuitive has significantly helped the integration of new staffs/users, thereby reducing training cost and time. We are also happy using PALMS on multiple platforms and hardware. - Flexibility : PALMS adapts efficiently and effortlessly to our ever increasing and changing business needs; able to accommodate our multiple warehouses, varying products, user needs and interfaces. One key point I find with PALMS is its efficient and effective assimilation of data and its high implementation of best standard procedures, and always ready for specific configuration as per our business needs. Pros \- High Value for ROI - Commitment to Warehouse Management with Supply Chain in mind (Logistics, forecasting and purchasing) - Maximum Functionality as per business needs - Ease of USE - Complete Transaction Management - Flexibility - Report management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mubeen P. ### "Importants of PALMS for WMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2016 We are Saint Vincent Group LLC, is a general trading company having more than 5000 products. PALMS is really useful for day to day inventory, inbound, outbound etc. It makes ware house management easier. PALMS WMS is really professionals and the team is always keep in touch with us, if any assistance required. This is one of the best Warehouse Management System. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Varun G. Country Head Logistics and Supply Chain ### "PALMS for 3rd Party Logistics Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2016 We at Liladhar Pasoo, being a system driven and process oriented organization, were on the lookout for a software company who understood the business of warehousing from the systems perspective for a 3PL service provider and we came across Technoforte. With their professional approach, excellent understanding of operational procedures they configured, and delivered a fantastic product for us: PALMS. With India moving from the conventional 'Godown System' to mature 'Warehouse Environment' , PALMS is a must have for those wanting to move with the times. In the last 3 years we have handled barcoded spare parts for a Japanese electronics giant for 28,800 pallet positions, 1300 SKU's, 400,000 units delivered with 100 % precision. ' Pros Ease of use, great UI, minimal support intervention Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127823/PALMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.