# Artisan POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Artisan POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more.

Source: https://www.capterra.com/p/127831/Artisan-POS-for-Jewelry-Stores

---

# 

 Artisan POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Artisan POS

## What is Artisan POS?

Artisan POS by CerTek Software helps specialty retailers manage inventory, track sales, and enhance customer experiences whether in-store or online. The software fits a variety of retail industries with versatile functions and is designed to be user-friendly with support from CerTek's US-based team.

## What is Artisan POS used for?

[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Artisan POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://certek.com/&name=Artisan POS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Artisan POS

4.6 (13)

VS.

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (13)

Ease Of Use

3.8 (716)

Value For Money

4.8 (2)

Value For Money

3.6 (669)

Customer Service

5.0 (11)

Customer Service

3.6 (691)

## Artisan POS alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Artisan POS 59 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Specifically for jewelry store management

For Retail Stores

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

Track and facilitate returns of products sold

See what items have been returned

Strategize and implement rewards for returning customers, employees and other members

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

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We can help you find the software with the features you need.

Features

4.3 (13)

4.3

Based on 13 reviews

## Pricing

Value for money

4.8 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (2)

4.8

Based on 2 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 13 reviews

Filter by rating

5(5)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Andrew M.

Sales

Industrial Automation

### "Very good experience due to what I was expecting."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 14, 2017

Pros

I thought the features we're very useful especially for what I was using it for. There were many times that I said wow!

Cons

There were a few times that I felt the software was skimpy. The ease of use was good but at times there could have been more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Elizabeth B.

Manager

Retail

### "12+ years and no problems"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2016

Pros

When I opened my store over 12 years ago, Artisan was the ONLY product that could keep track of my consignment inventory, calculate and print out my artists' statements, and function as a standard POS system. Twelve years later, still using the original software and hardware, I had my first glitch last month. Tech support responded immediately and talked me through the problem in just 15 minutes. I've been doing some research now that there are other programs that claim to do the same, but I am still sure that when it's time to upgrade I will turn to Artisan again. The in house support department can't be matched. I once thought it was pricey, but amortized over 12 years, it's a been great value!

Cons

There are more features than I use! I honestly can't think of anything else I don't like.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Joanna Z.

Owner

Wine and Spirits

### "Good P.O.S"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 14, 2016

Pros

I like the customer service and the easy of use. Customer service is always available. I never had an issue when I needed a question answered or help with the P.O.S.

Cons

I dislike the interface. It seems a little bit outdated. I also dislike that when there are certain products I decide NOT to carry anymore, there's no way of filtering it when I browse through my inventory to reorder items. The inventory shows all products ones that are discontinued and ones that aren't.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jim H.

Owner

Retail

### "Artisan POS is great - we have used it for 5+ years and love it."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2015

Pros

It keeps track of inventory and prints out sales as well as items remaining in the shop each month when the consignment checks go out.

Cons

We have a small cafe in the gallery and have added a patch to create sales receipts for it. When we have a group of folks in the cafe and they want to split the bill between two credit cards the only way we have to accommodate that is to print the bill twice and write in one of the names on the ball as they get printed with the first credit card holder's name on both bills. Sometimes very confusing for the patron.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Santi D.

Owner

Apparel & Fashion

### "So far still the best system I have seen and used."

4.5

Overall Rating

4.5

4.5

Ease of Use

3.5

3.5

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2015

Pros

The support group is amazing. Never left hanging.

Cons

i like everything about this product and vendor. they make everything a breeze.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

briana rk b.

Owner

Retail

### "great product, easy to navigate and use, and tech support is aMAZing!"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 21, 2015

Pros

Easily comprehensive. and if it's not, tech support is there and always helpful.

Cons

Wish it could connect to my Quickbooks, or an apple computer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jennifer M.

Owner

Retail

### "Certek is an Amazing Company"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2015

Pros

This POS system makes me appear to have my act together. Any business operating with out a program of this caliber is being irresponsible. Not only is the software impressive, but on the rare occasion when I need to talk with technical support, they are kind, and efficient. Supplies are only a quick phone call away. Being able to provide reports and hard data have made me a better retailer.

Cons

I wish quick picks were small icons on the sale screen instead of a screen behind. We keep taped to our screen a list of 'flash tags' of best sellers and untagged items, that functions well for us. It replaces the quick pick screen for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Blake D.

Owner

Retail

### "Review by Ideal Wedding & Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

3.5

3.5

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 17, 2015

Pros

The support is unparalleled! When we need assistance with a problem, the support staff is quick to react with a positive and profesional attitude and keep us serving our customers.

Cons

Sometimes product development or a requested special report seem to take a lot of time to produce. If there is anything I would like to see improve at Certek it would be a timely response and follow up to these special requests. Will 4.0 be available any time soon?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Rebekah H.

Office Manager

Furniture

### "It has been a very positive experience. "

4.5

Overall Rating

4.5

4.5

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2015

Pros

The customer service has been so helpful. When we have an issue they have been able to explain or fix the problem.

Cons

Every once in a while we come across a feature that might work better for our store personally, but overall we have not had any complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

laura c.

Owner

Retail

### "simply fair"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2015

Pros

helpful and ALWAYS AVAILABLE staff copious and useful data

Cons

lack of program map.....would be nice to be able to open a picture and then see the visual trail to the page I need

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127831/Artisan-POS-for-Jewelry-Stores/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)