--- title: "Artisan POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Artisan POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/127831/Artisan-POS-for-Jewelry-Stores/" page_type: "product" language: "en" --- # Artisan POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Artisan POS ## What is Artisan POS? Artisan POS by CerTek Software helps specialty retailers manage inventory, track sales, and enhance customer experiences whether in-store or online. The software fits a variety of retail industries with versatile functions and is designed to be user-friendly with support from CerTek's US-based team. ## What is Artisan POS used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Artisan POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://certek.com/&name=Artisan POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Artisan POS 4.6 (13) VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (13) Ease Of Use 3.8 (726) Value For Money 4.8 (2) Value For Money 3.6 (679) Customer Service 5.0 (11) Customer Service 3.6 (701) ## Artisan POS alternatives [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Artisan POS Overview ### Which roles and teams benefit most from Artisan POS? Artisan POS is most used by business owners, store managers, office managers, and sales teams running specialty retail operations. Owners rely on it for inventory control, purchasing, and reporting, while managers use it to oversee daily transactions, staff workflows, and customer service. Sales teams depend on it for faster checkout and accurate order handling. Answer based on 13 reviews Overview ### What company size and specific industries is Artisan POS built for? Artisan POS is designed for retail businesses of various sizes, especially small to mid-sized stores in specialized sectors. It serves jewelry, furniture, consignment, boutique, firework, wine and liquor, convenience, marina, fair trade, fine craft, and gift retailers. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Artisan POS? Artisan POS offers point of sale, inventory management, customer database, and payment processing for retail and jewelry stores. It also includes barcode scanning, gift card management, commission management, multi-location support, accounting integration, reporting and statistics, and returns tracking for sales and stock control. Integrations ### Which third-party tools and platforms does Artisan POS integrate with? Artisan POS integrates with BigCommerce, QuickBooks, Shopify, and WooCommerce. These catalog integrations connect the POS system to ecommerce and accounting tools, covering online storefront management, order syncing, and financial recordkeeping across four third-party platforms. Getting Started and Support ### What training and onboarding options does Artisan POS offer? Artisan POS provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online options support guided instruction, webinars offer scheduled group learning, and documentation and videos give teams self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does Artisan POS offer? Artisan POS provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to look up answers or contact support directly. No reviewer feedback about response times, helpfulness, or support frustrations is available, so user experience details cannot be described. ## Features AI summary Based on 1,697 Retail POS System reviews Capterra data shows that buyers of Retail POS System rank the following features as their top priorities: - **Point of Sale (POS)** (**70%** of reviewers rated this feature as critical) - **Credit Card Processing** (**71%**) - **Payment Processing** (**57%**) Artisan POS supports all three features that reviewers consider most important: **Point of Sale (POS)**, **Credit Card Processing**, and **Payment Processing**. Together, these capabilities help businesses handle in-store transactions, accept card payments reliably, and process payments efficiently, allowing teams to serve customers faster and manage daily sales with greater accuracy. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Barcode Recognition The ability to identify a barcode on or within an image or packaging Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers Artisan POS 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Jewelry Stores: Specifically for jewelry store management - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.3 (13) 4.3 Based on 13 reviews ## Pricing Value for money 4.8 (2) ### Starting price Free trial available Value for money 4.8 (2) 4.8 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(5) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Andrew M. Sales Industrial Automation ### "Very good experience due to what I was expecting." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 14, 2017 Pros I thought the features we're very useful especially for what I was using it for. There were many times that I said wow! Cons There were a few times that I felt the software was skimpy. The ease of use was good but at times there could have been more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Elizabeth B. Manager Retail ### "12+ years and no problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2016 Pros When I opened my store over 12 years ago, Artisan was the ONLY product that could keep track of my consignment inventory, calculate and print out my artists' statements, and function as a standard POS system. Twelve years later, still using the original software and hardware, I had my first glitch last month. Tech support responded immediately and talked me through the problem in just 15 minutes. I've been doing some research now that there are other programs that claim to do the same, but I am still sure that when it's time to upgrade I will turn to Artisan again. The in house support department can't be matched. I once thought it was pricey, but amortized over 12 years, it's a been great value! Cons There are more features than I use! I honestly can't think of anything else I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JZ Joanna Z. Owner Wine and Spirits ### "Good P.O.S" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2016 Pros I like the customer service and the easy of use. Customer service is always available. I never had an issue when I needed a question answered or help with the P.O.S. Cons I dislike the interface. It seems a little bit outdated. I also dislike that when there are certain products I decide NOT to carry anymore, there's no way of filtering it when I browse through my inventory to reorder items. The inventory shows all products ones that are discontinued and ones that aren't. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jim H. Owner Retail ### "Artisan POS is great - we have used it for 5+ years and love it." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2015 Pros It keeps track of inventory and prints out sales as well as items remaining in the shop each month when the consignment checks go out. Cons We have a small cafe in the gallery and have added a patch to create sales receipts for it. When we have a group of folks in the cafe and they want to split the bill between two credit cards the only way we have to accommodate that is to print the bill twice and write in one of the names on the ball as they get printed with the first credit card holder's name on both bills. Sometimes very confusing for the patron. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Santi D. Owner Apparel & Fashion ### "So far still the best system I have seen and used." 4.5 Overall Rating 4.5 4.5 Ease of Use 3.5 3.5 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2015 Pros The support group is amazing. Never left hanging. Cons i like everything about this product and vendor. they make everything a breeze. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR briana rk B. Owner Retail ### "great product, easy to navigate and use, and tech support is aMAZing!" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 21, 2015 Pros Easily comprehensive. and if it's not, tech support is there and always helpful. Cons Wish it could connect to my Quickbooks, or an apple computer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jennifer M. Owner Retail ### "Certek is an Amazing Company" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2015 Pros This POS system makes me appear to have my act together. Any business operating with out a program of this caliber is being irresponsible. Not only is the software impressive, but on the rare occasion when I need to talk with technical support, they are kind, and efficient. Supplies are only a quick phone call away. Being able to provide reports and hard data have made me a better retailer. Cons I wish quick picks were small icons on the sale screen instead of a screen behind. We keep taped to our screen a list of 'flash tags' of best sellers and untagged items, that functions well for us. It replaces the quick pick screen for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Blake D. Owner Retail ### "Review by Ideal Wedding & Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.5 3.5 Features 3.5 3.5 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 17, 2015 Pros The support is unparalleled! When we need assistance with a problem, the support staff is quick to react with a positive and profesional attitude and keep us serving our customers. Cons Sometimes product development or a requested special report seem to take a lot of time to produce. If there is anything I would like to see improve at Certek it would be a timely response and follow up to these special requests. Will 4.0 be available any time soon? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rebekah H. Office Manager Furniture ### "It has been a very positive experience. " 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2015 Pros The customer service has been so helpful. When we have an issue they have been able to explain or fix the problem. Cons Every once in a while we come across a feature that might work better for our store personally, but overall we have not had any complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC laura C. Owner Retail ### "simply fair" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2015 Pros helpful and ALWAYS AVAILABLE staff copious and useful data Cons lack of program map.....would be nice to be able to open a picture and then see the visual trail to the page I need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127831/Artisan-POS-for-Jewelry-Stores/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.