# eLab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eLab Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more.

Source: https://www.capterra.com/p/127843/eLab

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# 

 eLab Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eLab

## What is eLab?

A comprehensive medical diagnostic center and lab management software + User friendly interface + User Access Control + Flexible Patient Search & Selection + Built in database of departments, tests & reporting templates + Powerful Bill Designer + Test Report Template Designer + Multiple Price-lists + Barcode & Label Printing + SMS + Numerous Business Reports + eLab Dashboard on mobile/tablet + iMedDx.com - let your patients, other labs/hospitals access their reports online

## What is eLab used for?

[Medical Lab](https://www.capterra.com/medical-lab-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

91%

Neutral

6%

Negative

3%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eLab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tru-solutions.com&name=eLab)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eLab

4.5 (35)

VS.

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting Price

Contact vendor

Starting Price

$2500

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (35)

Ease Of Use

4.9 (43)

Value For Money

4.1 (14)

Value For Money

4.8 (36)

Customer Service

4.5 (34)

Customer Service

4.8 (40)

## eLab alternatives

[4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting price

$2000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127843/eLab/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lab Order Management

3.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Submit and track requests for laboratory tests

Lab Instruments Integration

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Sample Management

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and track the state, location and condition of materials collected for examination

EDI

Transfer of data from one computer system to another

Inventory Management

Track and manage inventory levels to maintain proper supply

eLab 5 features

Transfer of data from one computer system to another

Track and manage inventory levels to maintain proper supply

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Submit and track requests for laboratory tests

Manage and track the state, location and condition of materials collected for examination

Features

4.1 (14)

4.1

Based on 14 reviews

## Pricing

Value for money

4.1 (14)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.1 (14)

4.1

Based on 14 reviews

## Support, customer service and training options

Customer Service

4.5 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (34)

4.5

Based on 34 reviews

## User reviews

Overall rating

4.5

Based on 35 reviews

Filter by rating

5(23)

4(9)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RJ

Raju J.

Managing Director

Hospital & Health Care

### "Time-Saving Software with Great Functionality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2024

eLab has been an excellent addition to our lab operations. It offers a comprehensive set of features that cover everything from test scheduling to detailed reporting. The software is highly accurate when it comes to managing patient records and test results. Its customisable features allow us to tailor the system to our lab’s specific needs. We’ve also found the data security measures reassuring, ensuring that patient information remains safe. eLab makes our daily tasks much more organised and helps maintain a high level of accuracy in diagnostics.

Pros

eLab’s user-friendly interface makes it easy to navigate, with strong User Access Control for managing permissions. The Flexible Patient Search and built-in database of departments, tests, and templates streamline operations. Customisable Bill Designer and Report Template Designer allow flexibility, while Multiple Price-lists and Barcode & Label Printing simplify processes. The SMS feature enhances communication, and the eLab Dashboard on mobile/tablet provides real-time insights. A wide range of Business Reports helps in monitoring lab performance effectively.

Cons

Customisation options are extensive but could be overwhelming at first.

Alternatives considered

[Flabs](https://www.capterra.com/p/10009573/Flabs/)

Reasons for choosing eLab

Easy-to-use, user friendly, easily customizable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

PRAVEEN REDDY J.

proprietor

Hospital & Health Care

### "not recommended for hospitals"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2024

very bad support team. they will delete files in the backend and blame customers for that, and charge them to correct it. they are playing these kind of tricks. they don't have 24/7 support team, as we are in medical field we always need 24/7 support. this software is for small un professional labs. now i am using FLABS software which is really good and worth taking.

Pros

nothing much, this is a crap, and it is for small labs.

Cons

it will work with out internet connection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kaela S.

E.H.R Specialist

Health, Wellness and Fitness

### "eLabs Easy Access to Information"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 2, 2022

Overall, eLabs has been a good product for us. Prior to eLabs we had nursing staff manually keying in lab results. We have been able to eliminate those manual steps.

Pros

eLabs allows us to easily access lab information. Our E.H.R interfaces with the portal to submit labs for processing. Lab results come straight back into our E.H.R for review by clinical staff. Results are housed within the client's record.

Cons

Setup was not hard, however, there was a bit of a delay between contracting and integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Fabricio G.

Asistente personal

### "is very good software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 14, 2018

Pros

eLab is a very efficient software, the registry of patients is very good. It has very good design facturcion. It gives you the option of sending reports of patients by SMS to mobile instantly.

Cons

Not reported the updates available from the rest I did very well with this software, met all my requirements. I highly recommend it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SY

Shaik Y.

Proprietor

Health, Wellness and Fitness

### "Tru solutions elab software is a beautiful and simple software for all the diagnostic needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2017

We had received all the benefits what ever we had requested to the team of trusolutions THANKYOU

Pros

Tru solutions e-lab is a software designed well and the features are the best when compared with other softwares

Cons

Problem with the total in the summary reports which cannot calculate automatically after adjustment of the total amount

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PO

Prince O.

Chief Ecxecutive Officer

### "Through eLab I have delivered Comprehensive Medical Diagnostics Software to my customers."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 30, 2017

Pros

eLab does all that we want to have. From Patient Registration to Test Results Reporting...Cost relative SMS Alert Technology.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Rupak kumar K.

Lab.tech.

### "Nice soft ..i like it very much"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 30, 2017

Pros

Its the best in all..l use itn sice 1year very easy to use n veri nice soft..and if u face Anny problem its ingnear solve it in a second

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Suneel K.

Radiologist

### "Average"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 30, 2017

Pros

Easy and simple, not much complicated, can attach so many templates. Can edit the reports and modify the reporting pattern according t convenience.

Cons

Too many soft ware and typing issues. Easily disconnnects. Problem with the editing of report after it has been printed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2017

Dear Dr. Suneel Kumar, Thanks for reviewing eLab software. For any issues you are facing with eLab software, please contact our customer care @040 64575101. You have been using eLab for 8+ years. Regarding editing reports after print, only users with appropriate access rights can do so. It can be managed via 'User management' option.

PK

prasad k.

incharge

### "good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 12, 2017

Ease of doing

Pros

it is easy to register a patient , user friendly to enter results, quick entry of results and finally the email option.

Cons

printing area is not adjustable as the tests are printing in the footer margin still the problem is not resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 15, 2017

Dear Mr. Prasad, Thank you for reviewing eLab software. There is an option in the Admin Settings to turn-off overflow of the report body on the footer. If you need assistance, please contact our customer care @ 040 64575101. Via remote access, they can adjust it to your satisfaction.

SM

Swathi M.

Lab Technician

Hospital & Health Care

### " I found elab is very simple, ease application comparing to another applications avail in online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2017

Primary thing is that it reduces our work, team size, malpractice, able to monitor my business on mobile.

Pros

This software is excellent in generating intelligent & customized business reports and Sugar reports with graph where i haven't seen in another applications which I've used before i purchased elab.

Cons

No direct notification about new updates currently. Except that , all other features meets our requirement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/127843/eLab/reviews/)

Popular comparisons

[Dendi LIS vs eLab](https://www.capterra.com/compare/127843-186671/eLab-vs-Dendi-LIS) 

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