# eLab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eLab the right Medical Lab solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127843/eLab/reviews --- eLab 4.5 (35) [View alternatives](https://www.capterra.com/p/127843/eLab/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of eLab Ease of use 4.7 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fabricio G. Asistente personal Used the software for: Less than 6 months ### "is very good software" May 14, 2018 5.0 Pros eLab is a very efficient software, the registry of patients is very good. It has very good design facturcion. It gives you the option of sending reports of patients by SMS to mobile instantly. Cons Not reported the updates available from the rest I did very well with this software, met all my requirements. I highly recommend it. Review Source RJ Raju J. Managing Director Hospital & Health Care Used the software for: 2+ years ### "Time-Saving Software with Great Functionality" September 26, 2024 5.0 eLab has been an excellent addition to our lab operations. It offers a comprehensive set of features that cover everything from test scheduling to detailed reporting. The software is highly accurate when it comes to managing patient records and test results. Its customisable features allow us to tailor the system to our lab’s specific needs. We’ve also found the data security measures reassuring, ensuring that patient information remains safe. eLab makes our daily tasks much more organised and helps maintain a high level of accuracy in diagnostics. Pros eLab’s user-friendly interface makes it easy to navigate, with strong User Access Control for managing permissions. The Flexible Patient Search and built-in database of departments, tests, and templates streamline operations. Customisable Bill Designer and Report Template Designer allow flexibility, while Multiple Price-lists and Barcode & Label Printing simplify processes. The SMS feature enhances communication, and the eLab Dashboard on mobile/tablet provides real-time insights. A wide range of Business Reports helps in monitoring lab performance effectively. Cons Customisation options are extensive but could be overwhelming at first. Alternatives considered [Flabs](https://www.capterra.com/p/10009573/Flabs/) Reason for choosing eLab Easy-to-use, user friendly, easily customizable Review Source PRJ PRAVEEN REDDY J. proprietor Hospital & Health Care Used the software for: 2+ years ### "not recommended for hospitals" July 26, 2024 1.0 very bad support team. they will delete files in the backend and blame customers for that, and charge them to correct it. they are playing these kind of tricks. they don't have 24/7 support team, as we are in medical field we always need 24/7 support. this software is for small un professional labs. now i am using FLABS software which is really good and worth taking. Pros nothing much, this is a crap, and it is for small labs. Cons it will work with out internet connection Review Source KS Kaela S. E.H.R Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "eLabs Easy Access to Information" November 2, 2022 4.0 Overall, eLabs has been a good product for us. Prior to eLabs we had nursing staff manually keying in lab results. We have been able to eliminate those manual steps. Pros eLabs allows us to easily access lab information. Our E.H.R interfaces with the portal to submit labs for processing. Lab results come straight back into our E.H.R for review by clinical staff. Results are housed within the client's record. Cons Setup was not hard, however, there was a bit of a delay between contracting and integration. Review Source SK SRINIVAS K. LAB INCHARGE Research Used the software for: 2+ years ### "I've found it is very good @ rich in features & support , which fits to my requirement. " September 2, 2016 5.0 I've found this eLab software in web search, becauze they've provided Trail version, i just downloaded & started using with out any help, just by watching youtube tutorials & purchased at affordable price. I'm able to customize reporting formats as well as i could even add new test instantly without any help. Pros Patient registration, lab billing process is so fast, it also has a designer which a novice user could design test reports, i was fascinated i could print multiple test in a single page, Fast eMail is damn good, can SMS patient reports to mobile instantly. Cons It fulfills my requirements. so, no cons.. Review Source SK Suneel K. Radiologist Used the software for: 2+ years ### "Average" November 30, 2017 3.0 Pros Easy and simple, not much complicated, can attach so many templates. Can edit the reports and modify the reporting pattern according t convenience. Cons Too many soft ware and typing issues. Easily disconnnects. Problem with the editing of report after it has been printed. Review Source Response from Tru-Solutions December 2, 2017 Dear Dr. Suneel Kumar, Thanks for reviewing eLab software. For any issues you are facing with eLab software, please contact our customer care @040 64575101. You have been using eLab for 8+ years. Regarding editing reports after print, only users with appropriate access rights can do so. It can be managed via 'User management' option. SM Swathi M. Lab Technician Hospital & Health Care Used the software for: 2+ years ### " I found elab is very simple, ease application comparing to another applications avail in online" November 2, 2017 5.0 Primary thing is that it reduces our work, team size, malpractice, able to monitor my business on mobile. Pros This software is excellent in generating intelligent & customized business reports and Sugar reports with graph where i haven't seen in another applications which I've used before i purchased elab. Cons No direct notification about new updates currently. Except that , all other features meets our requirement. Review Source pK prasad K. incharge Used the software for: 1-2 years ### "good" November 12, 2017 5.0 Ease of doing Pros it is easy to register a patient , user friendly to enter results, quick entry of results and finally the email option. Cons printing area is not adjustable as the tests are printing in the footer margin still the problem is not resolved Review Source Response from Tru-Solutions November 15, 2017 Dear Mr. Prasad, Thank you for reviewing eLab software. There is an option in the Admin Settings to turn-off overflow of the report body on the footer. If you need assistance, please contact our customer care @ 040 64575101. Via remote access, they can adjust it to your satisfaction. SY Shaik Y. Proprietor Health, Wellness and Fitness Used the software for: 2+ years ### "Tru solutions elab software is a beautiful and simple software for all the diagnostic needs" December 3, 2017 5.0 We had received all the benefits what ever we had requested to the team of trusolutions THANKYOU Pros Tru solutions e-lab is a software designed well and the features are the best when compared with other softwares Cons Problem with the total in the summary reports which cannot calculate automatically after adjustment of the total amount Review Source vK venkat K. Lab Incharge Hospital & Health Care Used the software for: 2+ years ### "I've been using since 2years. Ease of use . Customer support is so friendly." May 20, 2017 5.0 Malpractice has stopped, we are able to monitor the business flow and able to take quick decisions , controlled error reporting etc.. Pros Lab work flow is so easy and user friendly interface. We're able to perform our regular activities fast and error-free. Review Source VB Venkat B. Lab Manager Used the software for: ### "Very Simple & reliable software" March 21, 2016 5.0 User-friendly and accounting is very good , instant support . Review Source srM srinivasa reddy M. MD Used the software for: ### "Easy & good software" March 12, 2016 5.0 Easy to use & instant support. Review Source PO Prince O. Chief Ecxecutive Officer Used the software for: 6-12 months ### "Through eLab I have delivered Comprehensive Medical Diagnostics Software to my customers." November 30, 2017 4.0 Pros eLab does all that we want to have. From Patient Registration to Test Results Reporting...Cost relative SMS Alert Technology. Review Source RS RAJA S. Sr. Businesss Development Executive Used the software for: ### "INDIA'S BEST SOFTWARE FOR MEDICAL DIAGNOSTIC CENTERS" April 2, 2016 5.0 \>> Entire operations through single screen interface. Which saves lot of time while using software. >> Shortcut keys available for each operation. >> Ready to use report templates for Pathology, Microbiology, Serology, Biochemistry, Histopathology, cytology, X-ray, Ultrasound, CT Scan, MRI, etc. >> User right control : We can assign user rights to each individual user, with his/her own password ensures security and make them work within their access criteria. >> Database maintenance : easy backup, restore or delete data. >> Business Intelligence reports for timely decision making. The operations reports enable you to monitor performance of various departments. >> Other features like e-mail, SMS, Bulk SMS, Barcode, Label printing also very good and very simple to use. >> DASHBOARD feature is more helpful for the Proprietors/Owners/Partners. Apart from the features Tru-solutions providing BEST TRAINING & AFTER SALES SUPPORT. Review Source RkK Rupak kumar K. Lab.tech. Used the software for: 6-12 months ### "Nice soft ..i like it very much" November 30, 2017 5.0 Pros Its the best in all..l use itn sice 1year very easy to use n veri nice soft..and if u face Anny problem its ingnear solve it in a second Review Source ZU Zia U. Medical lab Technologist Used the software for: ### "How i get this software?" September 1, 2016 4.0 I worked in manual lab for two years and till studying MLT.I am studying in RMI peshawar and in Sixth Semester now.Also work in CITI Lahore Lab and Recearch Center CC Hayat Abad Peshawar From 08 August 2014 till date. Pros I want to take this software for my lab. Cons noting yet to say about but i like the format you poeple use its v.good Review Source Response from Tru-Solutions September 2, 2016 Thanks for your valuable review. Please send your email address, so that we can share eLab tutorial links & other material which helps you to start using the software soon after downloading. Click to download eLab : http://elab.in/?src=cap Video Tutorial links : https://www.youtube.com/playlist?list=PL75zRD59LSddWeuzcS3yb9ofNl8P3r0rK SMA Syed Mohammed A. Sr. Consultant Used the software for: ### "Excellent" September 2, 2015 4.0 A Reliable ready to use, easy deploy software application. Faster Implementation Cycle. Single Screen and Flexible Report Designer are the highlights of the software. After Sales Support has been prompt. Scope of improvement 'Clinical-Analysis' Review Source SN Sandhya N. Lab Incharge Used the software for: ### "Easy to Use e-Lab software" March 28, 2016 5.0 I am Using e-Lab software since long Time. With this software my work strain get deducted. It is very user friendly software. Service also getting in Time and response of the service department also good. Review Source sY suresh Y. lab incherge Used the software for: ### "It is the best software for Diagnstics" March 29, 2016 5.0 I am using this software since 3Years. With this software i am easily giving reports and billing. It is very easy to learn and Use. It contains different accounting procedures also. Service also very good. Review Source DR Dr.Dinesh R. pathologist Used the software for: ### "Best and User Friendly Software For Diagnstics" March 29, 2016 5.0 I am using this e-Lab software since many days. I am very happy with this software for good and instant service. user own designing of report formats. And more number of accounts formats. Review Source DG Durrishetty G. Lab Technician Used the software for: ### "Easy DIagnostics Software in reasonable price with good servies" March 31, 2016 5.0 I am using this software for long days. this software is easy to use.With this i am able to do many things at a time. My work time also getting easy. service of software also good Review Source AM Arun M. Used the software for: ### "Good Reliable S/W For small labs" June 30, 2015 3.0 Pros: Easy to use, Lot of easy reports Cons: Not great support, Adding feature is difficult. Seems eLab is not interested in taking new feature request from existing customers. Review Source SK Siva K. Lab Technician Used the software for: ### "Quite good & reliable software." March 17, 2016 5.0 Flexible report designer is one of the good feature that eLab has,which helps me to create numerous test report templates. Overall it's Easy to use. Review Source SP Satya P. Lab Incharge Used the software for: ### "To good & easy software to use for medical Diagnostics Purpose." March 14, 2016 4.0 I'm feeling good satisfactory achievements through this software to edit everything in this accordingly to the service required to the patients. Review Source mM mohan M. manager Used the software for: ### "Very good & Best Pathology software in INDIA " May 16, 2016 5.0 Last year i've purchased this software and very easy to use. Rich in quality . Affordable Price.Excellent support after sales to till date. Review Source Similar Products Featured ## Related categories [Medical Lab](https://www.capterra.com/medical-lab-software/)