# Visual-Eyes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Visual-Eyes Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/127866/Visual-Eyes/alternatives --- # Visual-Eyes Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visual-Eyes ## What is Visual-Eyes? Easily monitor eye health trends with dynamic access to historical data to ensure your patients receive premium medical care. Visual-Eyes is a practice management system that has been serving the Canadian optometry market for over 25 years. We focus on providing clinics with the tools they need to run their practice their way. Visual-Eyes is highly customizable and will streamline your office so you can focus on your patients and growing your business. ## What is Visual-Eyes used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Optometry](https://www.capterra.com/optometry-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visual-Eyes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.visual-eyes.ca&name=Visual-Eyes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visual-Eyes 4.0 (15) VS. [4.5 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (15) Ease Of Use 4.4 (203) Value For Money 4.6 (12) Value For Money 4.5 (173) Customer Service 4.3 (15) Customer Service 4.5 (196) ## Visual-Eyes alternatives [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (612)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/122691/Nextech-Practice/) Highest Rated [iTRUST](https://www.capterra.com/p/181958/iTRUST/) [5.0 (119)](https://www.capterra.com/p/181958/iTRUST/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/181958/iTRUST/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Branding Add customized logos and colors to align with company branding Customizable Reports Alter the layout and content of reports Visual-Eyes 23 features Manage various aspects of appointments including booking, rescheduling, canceling Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage and track all internal and external communication conducted via calls, email, text, or chat Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Transmit prescriptions to pharmacies electronically Reminders sent via email Serves Optometrists Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.6 (12) Basic $99.00 Flat Rate,Per Month Value for money 4.6 (12) 4.6 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (15) 4.3 Based on 15 reviews ## User reviews Overall rating 4.0 Based on 15 reviews Filter by rating 5(6) 4(7) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent JS Jennifer S. Optometrist Health, Wellness and Fitness ### "Optometry office review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2019 Good overall experience, we probably could try to utilize the benefits of customization more Pros The user interface is easy to learn for new staff for regular daily function Cons Input of new data into inventory and catalog applications are tedious and could benefit from having something more stream lined Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD annette d. optometric assistant Medical Practice ### "visual-eyes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 customer support is always fantastic, and errors are always resolved quickly Pros love the software! works well with our practice. Cons wish inventory issues were more easily resolved, and that i didn't have to call customer support every time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sabrina S. Optician Health, Wellness and Fitness ### "Sabrina's Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 I have had a very good experience with visual-eyes. The staff are all very friendly and easy to deal with and are always able to solve our problems. Pros I like how user friendly the software and is very easy to train new staff. Cons The look is a bit outdated, there are a few glitches that always seem to be there but the staff is super easy to get a hold of and solve these glitches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cindi S. Manager Health, Wellness and Fitness ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Pros The program is very user friendly and a breeze to teach new staff. Cons Nothing. Everything about the program has made work easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jeff G. Optometrist Health, Wellness and Fitness ### "Visual Eyes - Optimized for Optometrists" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 Excellent customer support. Each question/query/feature request is addressed in a timely and very professional manner. Pros The software functionality is very powerful and many aspects of it are customizable at the practice level. Optometrists all practice differently so being able to tweak the functionality to meet our particular needs is very important to us. They are continually adding new features to the software based on user feedback and industry trends. Over the past few years, their patient communication system and online booking features have evolved such that it is very easy for patients to communicate with our office and book appointments online - they removed the friction found in many other systems and made it super easy for patients. Cons Nothing really. The software is very powerful so there is a bit of a learning curve. However, everything we want it to do, it can. Reasons for choosing Visual-Eyes The power of the software, the fact that we did not have to add on other software solutions to get the functionality that we wanted and also the stability of the software. We have had 15 years of uptime with no interruption to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dawn S. Dispensary Manager Medical Practice ### "FAB Software and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 We REALLY appreciate the techs on the other end of the phone! From the day we hunkered down over a full weekend with no patients to learn the software to today, we have had great support. I also like that the program is ever-evolving. Pros Easy to use - makes sense. It reminds us when we have left something out or when we need to add something. I also like the updates - no fuss no muss and all through the server. Cons Not being able to see the top of the Rx orders without dragging down the side bar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amy W. Manager/Optician Hospital & Health Care ### "VE Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2019 Overall experience with visual eyes has been good. I came from using another software program at a previous clinic which was far more complicated and did not have the ability to be customized at all. I have also trained lots of users on VE and find they adapt to the program quickly with very little issues. Pros One of the things I like the most about the VE software is the ability to customize from a clinic level. Whenever I need to alter anything I can do so easily and quickly and have the changes implemented right away. Cons One of the things I like least right now is the rx screen. I find its very cluttered and overwhelming for new users. I do realize that a lot of it is due to the lens ordering system. But I find that there are a lot of unnecessary boxes and it could be cleaned up a bit. I am hoping there will be an option (at some point) of customizing this screen on a clinic level along with the other customization features within the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Rena F. Owner Consumer Services ### "My experience with Visual Eyes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2019 Customer Service is fantastic, software is easy to use and comprehensive enough Pros Ease of use, the software is fairly thoughtful and is easy to train new staff on. Cons Some functionality, if we could send emails directly from the system, it would be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM amy m. Front Desk coordinator Individual & Family Services ### "Happy customer but needs a bit of work" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 22, 2019 I do like it and it is great to use but I wish yearly or every 6 mths you would do a suggestion that would love to be seen Pros I am a real supporter of visual eyes...there is so much good in this program and it is only getting better....I really like I really love the fact that if a pt has 2 appointments on that same day the appointment boxes light up...… Cons 1\. how to do the reports or how to create reports....this could be soooo much better 2. I hate the fact that with blended families people have different names I wish that all the boxes who are assossiated with that FAMILY on that day would light up... 3. the invoice split payments are great however I wish you could print invoices from this screen....I wish you could do this on cash and I wish you could transfer credits to other peoples invoices without crazy amount of steps.... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Leslie N. Office4 Manager Health, Wellness and Fitness ### "Visual Eyes Software Revies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2019 Our experience has been good. Any questions have been answered Pros Great customer support. Was able to get any help I needed at any time. Cons The software is great my only complaint would be that custom reports and mail outs are difficult to perform on my own, Would like to be able to text our patients and was unable to hook up Visual Eyes with the company that wanted to do it for us. "Wish" Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127866/Visual-Eyes/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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