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Komet Sales is a cloud-based enterprise system for companies in the floral industry. It simplifies and automates processes to increase operational productivity while maximizing sales through multiple channels. In addition to this, Komet can optimize operations such as credit card processing, FedEx shipments, business intelligence and more.
Provider
Komet Sales
Located In
United States
Foundation
2005
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, In Person, Documentation
Support
Chat
Flower Growers, Importers and Wholesalers.
Content Source: Komet Sales
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Komet Sales Reviews
Pros
The logistical and sales modules are fabulous. Internet based is great we can use it anywhere.
Program is easy to use and it gets better and better everyday - customer service is great- keep it aup.
This is a very helpful software, it is very user friendly and full of features.
I was able to move around the web site with ease from the very first day I was signed up to start using Komet. Komet is a great benefit for any company to use.
Cons
Only "con" I know is the inability to see if product is currently available or in transit until you are ready to finish your order.
Lack of custom reports , closed financial periods and separate credits a real downturn. There is some lag time when punching down an order when busy.
Can be expensive to pay for upgrades in functionality.
If there was any problems it would be the truck cut off time for buying.
"Great ease of use for the consumer."
Overall: Overall I have found the product easy to use, easy to fund information on, and very efficient.
Pros: The best features are the ease of use for the consumer. I purchase product from 20 different vendors on one platform. It streamlines my time online a lot. Ease to find the information I need and easy to switch between vendors and shop.
Cons: Only "con" I know is the inability to see if product is currently available or in transit until you are ready to finish your order.
"This is a very helpful software, it is very user friendly and full of features"
Overall: We were able to implement our new inventory and facilities in Miami with ease and precision. Our customers' satisfaction is high due to the timely and easy access to information, and our processes have been greatly improved.
Pros: I love the fact that it makes usually tedious activities very dynamic. It is very easy to use and allows a quick and certain access to information in a very uncomplicated way. One feels supported as custommer support is ready to help, taking our concerns seriously and dealing with them in a timely manner. The dashboard allows for a very broad scope of how business is doing and helps taking quick action over diverse scenarios.
Cons: there are some tweaks that still need be made. We have submitted our suggestions and hope they will be taken into consideration soon.
"very easy to do things, but not everything is together from point of view of a buyer it is all over."
Overall: this is very good for sales, the platform has everything that you can know about your customer and trends as well what is the customer buying. also the e commerce for the customer is very good, they can buy from anywhere and anytime they wish.
Pros: easy to do changes and also it update all the po and components so it affects all the accounting and farm.
Cons: not very friendly with BI, the reports are not very friendly and the support is not there, and they take a long time to give you an answer.
"I am on Komet as a user every day, from 2 to 15 logins a day. It is a great tool, and easy to use"
Overall: Ease of use on buying flowers, and it expedites the process.
Pros: Ease of use. The ability to see future inventory and order ahead of time from those vendors that provide that. It makes my job easier and faster. Also as a user I do not really have a comment on the "value for money " feedback. And on the support feedback, I have never needed to contact support.
Cons: The load time for inventory from some companies is long, and drags on. At peak times I have noticed the load time is longer than other times. This delay occurs most often when trying to select something specific from their categories, or exit out of that list. I also do not like how it remembers and sends you back to the same vendor you were in, if you log out and log back in during the day. When that occurs, if you have an order in their system they have not processed you then must close the box that says "do you want to use the existing order?" I would prefer to go to the main menu and choose the vendor every time, rather than have to exit out of the vendor I was last in when I closed out, and go to the vendor I logged in to go to.
"Great software that matures with a business"
Pros: The software is specific to the Floral Industry, but the developers listen to requested changes and attempt to implement. If a business thinks outside the box, then the software easily adapts to what they need.
Cons: Can be expensive to pay for upgrades in functionality. Businesses either need to spend money on development up front, or wait to more interest in requested changes. Minimal integration with Commerical Freight services (FedEx, UPS) api. pricing matrixes can be challenging to maintain.
