---
title: "VidCruiter Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VidCruiter Software - reviews, pricing plans, popular comparisons to other Recruiting products and more."
source_url: "https://www.capterra.com/p/127883/VidCruiter/"
page_type: "product"
language: "en"
---

# 

 VidCruiter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VidCruiter

## What is VidCruiter?

Trusted by over 150,000 recruiters, VidCruiter is AI recruiting software built for high-volume and enterprise hiring teams. Our interview management system combines video interviewing, structured interviews, automated interview scheduling, AI interview scoring, AI interview notes, and automated interview guides in one place. Designed for efficiency, fairness, and a smooth candidate experience, we help organizations hire top talent faster at scale. VidCruiter supports both pre-recorded and live video interviewing, so you can choose the right format for each role. AI interview scheduling removes the back-and-forth of coordinating times, while AI fraud detection and interview intelligence help teams make accurate, trustworthy evaluations. With automated reference checking built in, VidCruiter supports every stage of the hiring process, from the first interview to the final reference check.

## What is VidCruiter used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

Overall rating

Based on 125 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

2%

Starting price

$5000

Usage Based, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## VidCruiter alternatives

Highest Rated

[4.6 (3,514)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (10,943)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,264)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/127883/VidCruiter/alternatives/)

## FAQs about VidCruiter

Overview

### What problems does VidCruiter solve?

VidCruiter solves time-consuming prescreening, manual scheduling, scattered candidate data, and inconsistent hiring evaluations by centralizing video interviews, ratings, references, and communication in one workflow. Recruiters, hiring managers, high-volume talent teams, call centers, schools, and distributed organizations benefit most by screening faster, collaborating easily, and identifying stronger candidates before live interviews.

Answer based on 104 reviews

Overview

### Which roles and teams benefit most from VidCruiter?

VidCruiter is most used by recruiters, talent acquisition teams, and hiring managers who need to streamline sourcing, screening, interviewing, and candidate communication. HR leaders, directors, and executives use it to standardize hiring workflows, improve compliance, and track recruiting performance, while coordinators support interview scheduling and administrative hiring tasks.

Answer based on 106 reviews

Overview

### What company size and industries is VidCruiter built for?

VidCruiter is for organizations needing recruitment automation, video interviewing, or an applicant tracking system, with strongest adoption in enterprises at 36% and Education Management at 15%. It also serves midsize businesses at 35% and small businesses at 29%, with notable use in Government Administration at 9% and Insurance at 7%.

Answer based on 125 reviews

Features and Usability

### What are the key features of VidCruiter?

VidCruiter includes core recruiting features like applicant tracking, candidate management, interview scheduling, and customizable workflows. Its differentiators are video interviewing with live and pre-recorded questions, reference checking automation, candidate scoring, and candidate reports. Reviewers also often mention team collaboration through shared ratings, notes, and hiring manager feedback.

Answer based on 66 reviews

Overview

### How well does VidCruiter support the recruitment process?

VidCruiter supports the full recruitment process well, helping teams organize screening, scheduling, interviewing, rating, and candidate review in one place. Recruiters, schools, agencies, and distributed hiring teams value the custom workflows, video interview options, and time savings, while some organizations still need light training for panel members or candidates.

Answer based on 23 reviews

Integrations

### Which third-party tools and platforms does VidCruiter integrate with?

VidCruiter integrates with ADP Workforce Now, Adobe Acrobat Sign, Google Calendar, Microsoft 365, Microsoft Outlook, Salesforce Platform, Workday HCM, Greenhouse, Workable, iCIMS Hire, Indeed for Employers, ZipRecruiter, and iCloud. It also connects with Criteria for applicant assessments and supports hiring, calendar, e-signature, and HR workflows.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on VidCruiter?

VidCruiter offers in-person training, live online sessions, webinars, documentation, and videos. Most recruiters and nontechnical users get started with help from the support team and online resources, though template setup can feel tricky at first. Admins and teams managing custom workflows or advanced features usually need more time and repeated practice.

Answer based on 15 reviews

Getting Started and Support

### What customer support options does VidCruiter offer, and how do users rate the experience?

VidCruiter offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as fast, helpful, and solution-focused, with prompt callbacks and hands-on guidance. Some mention a learning curve, occasional tech glitches, and wanting more proactive training or documentation.

Answer based on 66 reviews

Features and Usability

### Is VidCruiter easy to use?

VidCruiter feels easy for many recruiters once setup is complete, with clear workflows, search tools, and helpful support. Hiring teams often like the paperless process and accessible interview review features, though some users find the interface clunky, navigation click-heavy, and the learning curve harder for first-time or occasional users.

Answer based on 30 reviews

## Features

AI summary

Based on 11,025 Recruiting reviews

Capterra reviewers point to these as the top features buyers look for in recruiting software:

-   **Application Management** (**46%** of reviewers rated this feature as critical)
-   **Applicant Tracking** (**47%**)
-   **Job Posting** (**49%**)

VidCruiter supports all three of the features reviewers rank highest: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate applications in one place, track applicants through each hiring stage, and publish openings efficiently, allowing teams to run a more organized and consistent recruiting process.

Applicant Tracking

5.0 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Resume Search

4.1 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Candidate Management

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Interview Management

4.3 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Create and track interviews with a reminder system

Alerts/Notifications

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Interview Scheduling

4.4 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Plan, organize and set up the date, time and location of a candidate's individualized interview

VidCruiter 105 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Admissions Management: Handle the registration and admission process for existing and new students
- AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process
- AI Disclosure: Supports AI-generated content labeling or disclosure requirements.
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Bias Detection: Uses AI for bias scoring on interview questions and scoring
- Bulk Reference Request: Ability to request multiple references in the same batch
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Scoring: Assign a qualitative score to a candidate
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Class Scheduling: Schedule in-person or online classes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Email/Online: The method of requesting and completing tasks or providing/accessing information
- Engagement Automation: Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process.
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Financial Aid Management: Manage information and/or provide updates regarding student financial aid
- For Higher Education: Software designed for higher education organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Practice Session: A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- K-12: Software designed for kindergarten through 12th grade schools
- Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology
- Mobile Access: Access software remotely via mobile devices
- Multi-Language: Manage and support multiple languages
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Panel Interviews: Type of interview in which a candidate faces multiple stakeholders simultaneously
- PII Redaction: Automatically redacts PII and sensitive data before sharing notes
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Database: A searchable repository of candidate profiles
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Resume Storage: Upload and store resumes
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Searchable Score Log: Creates a fully searchable score log with links to the transcript
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session Recording: Record active support and chat sessions for auditing and training
- Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Survey Builder: Create and manage surveys
- Survey Library: Repository of pre-built questionnaires that can be used as is
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Interviewing: Run synchronous or asynchronous video interviews
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (114)

4.5

Based on 114 reviews

## Pricing

Value for money

4.7 (101)

Free Trial

Basic

$5,000

Usage Based,Per Year

Value for money

4.7 (101)

4.7

Based on 101 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

iCloud](https://www.capterra.com/p/204717/iCloud/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (118)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (118)

4.9

Based on 118 reviews

## User reviews

Overall rating

4.6

Based on 125 reviews

Filter by rating

5(83)

4(38)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

VS

Vanessa S.

Team Leader, Talent Acquisition

Insurance

### "Fantastic VidCruiter experience! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2025

Fantastic experience with VidCruiter, my whole team loves to use the tool. My Account Executive we work with, Astrid, makes renewing with VidCruiter worthwhile. Would recommend VidCruiter to any busy HR function looking to take back time in their day and process.

Pros

I like the time saved from doing phone call references, being able to send an electronic link and everything is sent automatically to the candidate and their references through an email rather than chasing down references via telephone is SO convenient. It's truly changed the way we work. We are able to move to offer quicker and not wait days for returned phone calls or booking references calls a week out in advance. Having references returned in 24-48 hours is a game-changer.

Cons

The only thing I can think of that we would like to see VidCruiter grow in is integrating better in ATS/Workday. We would like to have an easier streamline to integrating the Video-Prescreening tool while still holding up the References option in Workday. Other than that, VidCruiter is truly checking all of our boxes.

Alternatives considered

[Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)

Reasons for choosing VidCruiter

It was the best option we found for what we wanted to use!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TR

Taylor R.

Recruiter

Human Resources

### "Constant Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2025

My overall experience with Vidcruiter is positive. They are always open to hear our struggles and there to acknowledge our success

Pros

The thing I like most about Vidcruiter is the constant support we receive. No matter the problem, our direct team and the helpline team are quick to assist and resolve the problem.

Cons

I can honestly not think of a single con about working with Vidcruiter. Thank you so much for the guidance :)

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

Management decision - \[sensitive content hidden\] pushed for the switch

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KG

Kiera G.

Recruitment Specialist Lead

Retail

### "Vidcruiter - Reviews/ Cannabis NB "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

Great! Enjoy it so much and it all helps us so much. Very easy to use, beginner friendly and our whole organization has become very accustomed to this product.

Pros

I really love the team at Vidcruiter. They are so responsive, positive, and helpful! I like that I can reach out ot any of them at any time and they will help me and explain aspects that I do not know!

Cons

Not a con necessarily but would be nice to have a translation option where it translates into the language of our choice automatically!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VE

Vanessa E.

Lead Recruiter

Translation and Localization

### "Happy Place"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 20, 2025

Their help desk, Client Development and Success team are just amazing. Pretty happy with the experience overall.

Pros

The help desk is amazing. You can quickly solve any issues right there and then. No need to be waiting back and forward emails.

Cons

Nothing huge really, but it would be great if they more integration with some CRM, and background check tools.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BY

Braden Y.

LTC Interview Representative

Government Administration

### "Couldn't do my job without this fantastic platform! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

I've thoroughly enjoyed the VidCruiter experience, and I feel like we are always able to help improve our process both for candidates and recruiters.

Pros

VidCruiter successfully and easily improves the efficiency of the recruitment process. The team supports any changes that you may need to best suit your specific needs

Cons

There is not much to not like about VidCruiter, there is plenty of support and customization when it comes to your needs

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NF

Noah F.

Vacancy Management Rep

Government Administration

### "Noah - Vidcruiter Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

VidCruiter as a whole give's myself the best information to refer back to, as we can see people who have interviewed multiple times. The statistics section is also amazing for our end of year projects with management.

Pros

The versatility of the program allows us to make quick changes to our interview process to make it the best it can be.

Cons

There is not much. The program runs great. Sometimes there are automated flags for an invalid email/reference that we need to ignore. But it is good to still receive this information.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

Corey B.

Manager

Information Technology and Services

### "Love but want CRM integration ASAP"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2025

Wonderful experience end-to-end in our 2+ years of operations with VidCruiter. The implementation and ongoing Customer Experience teams are top notch as are the 24/7 chat support representatives.

Pros

Ease of use and ability to build custom flows. VidCruiter also works as an LMS for us that allows us to manage our contractor workforce with ease.

Cons

Lack of HubSpot integration is our one big blocker. If we could even have n8n or Zapier type plugins that could bridge, this would be super helpful.

Alternatives considered

[hireEZ](https://www.capterra.com/p/177502/Hiretual/)

Reasons for choosing VidCruiter

Their willingness to build a custom instance that incorporated our LMS needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SR

Shannon R.

Recruiting Manager

Leisure, Travel & Tourism

### "Streamlined Hiring with Outstanding Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

VidCruiter has significantly improved our hiring process by saving us time with scheduling and candidate communication. It’s simple to use, reliable, and backed by a knowledgeable support team that’s always ready to help.

Pros

VidCruiter is incredibly user-friendly, and the customer service is truly exceptional - They are responsive, helpful, and proactive.

Cons

It doesn’t fully integrate with our ATS the way we had hoped, but we’ve found effective workarounds, and it still adds great value.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Reasons for choosing VidCruiter

We selected VidCruiter because of its scheduling functionality and seamless integration with Microsoft Outlook calendars, which was a critical need for our team. This feature alone saved us significant time and manual effort compared to other platforms.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CB

Cathie B.

Talent Acquisition Manager

Warehousing

### "VidCruiter success story"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

Our experience with VidCruiter has been positive, team-centered, and focused on the continued growth of our business. The Administrators and support teams have been amazing to work and partner with.

Pros

The support team and product have contributed to the growth and continued success of our talent management team. The company continues to provide opportunities for feedback, provide a live 24/7 help line, and continue to find tools to meet our continued needs.

Cons

To date there has been nothing negative to report. Our account executive, support team members and third party representatives are all client-focused.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NS

N'deto S.

Agent immobilier residentiel

Real Estate

### "Logiciel de gestion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2023

Pros

Ce logiciel nous permet le suivi des candidats , l'entretien vidéo , la vérification des références , la gestion des talents , RH en ligne et le recrutement.

Cons

Ce logiciel de gestion n'a aucun effet secondaire , aucune conséquence négative. Je vous invite tous de l'utiliser.

Review source

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