# Page 3 | VidCruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is VidCruiter the right Reference Check solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127883/VidCruiter/reviews --- VidCruiter 4.6 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of VidCruiter ## Showing most helpful reviews Showing 51-75 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JV Jenn V. Administrative Assistant Utilities Used the software for: 2+ years ### "Vidcruiter is an amazing site!" January 19, 2017 5.0 Vidcruiter has been an amazing site to use for our recruitment and training needs. Our rep from the start, has been incredibly helpful in assisting us on how to use the site, and always willing to fix any problems we have. With the amount of applicants our company receives daily, Vidcruiter has made the process more efficient, and helps us filter out candidates without us having to call each individual. Very happy with the service and site! would recommend this to all companies. Pros Applicant prescreens Cons there are no cons that we have regarding Vidcruiter! Review Source Response from VidCruiter June 26, 2017 Thank you, Jenn, your review is highly appreciated. Yes, Remi is one of the best on our team, he's always there to help everyone. We're happy to hear that you're satisfied with our services. TT Terry-ann T. Recruiting supervisor Telecommunications Used the software for: 2+ years ### "Vidcruiter" May 17, 2019 5.0 I can use this software to service two different countries. Canada and the Caribbean. I can give other members of the company access to the applicant information without giving them full access to the software. Pros Once I post a position here it is posted on Indeed also. Cons Not being able to do a word search from the resume collected. Review Source amr S. CEO Information Technology and Services Used the software for: 2+ years ### "The best way to recruit" January 20, 2017 5.0 we have been using VidCruiter since 2014, and it saved us a lot of effort and time, we could also see that we were getting better recruits as VidCruiter took the pain out of the process, and left us to concentrate of what really matters (the candidate) Pros \- Easy to use - Fully hosted, no need for hardware or any additional software. - The best way to filter candidates - Saves a lot of effort and time compared to traditional methods, and is the best way to recruit from other provinces or countries. Cons Needs a bit of training and getting used to. Review Source Response from VidCruiter June 26, 2017 Thank you so much Amr, we highly value review comments like this. It's a great feeling that you appreciate VidCruiter hiring platform as the most effective one. Yes, our easy to use platform is one reason why we have the edge as compared to our competitors. AL Alan L. Associate Director, Business Technology Higher Education Used the software for: 2+ years ### "One of the best product I have ever used!" January 19, 2017 5.0 The team is great to work with and they totally understand your business needs and will offer direct solutions rather than workarounds. The Product itself is very well designed and easily configurable to customize your needs on the fly. No need for custom coding in most cases. The company listens to their customer needs/Feedback and adjust/upgrade the product roadmap accordingly. Pros Very robust, flexible, and well designed, easily configurable. Cons None Review Source Response from VidCruiter June 22, 2017 Thank you for considering us as one of the best product you have ever used! Our platform is indeed designed to be customized to every customer and their needs to make their recruitment solutions easier. CF Christopher F. Regional Talent Manager Used the software for: 1-2 years ### "Vidcruiter is a helpful tool that offer amazing features." February 14, 2018 4.0 Pros Vidcruiter has great, responsive customer service. The software ultimately does save time with our on-boarding process. Cons because it is not very user friendly, it does not inspire user to take full advantage of its capability Review Source Response from VidCruiter February 15, 2018 Hi Christopher, We are glad to hear that our platform is saving you time and that our customer service has been great. It's important to note that you have access to unlimited training sessions to ensure that you are fully trained to take full advantage of your platform. Our Client Success team would be more than happy to schedule more training with you to help you overcome any lingering concerns. Please feel free to reach out to the Client Success team through the platforms built-in chat feature, by email, or phone to get something set up. VR Verified Reviewer Manager of Talent Recruitment Education Management Used the software for: 2+ years ### "I've really enjoyed using VidCruiter. They make one of the biggest buckets of my work faster." November 1, 2017 4.0 Pros I like the accessibility of the videos and that I can even do reference checks with them. It makes my job so much easier and faster. Cons The aesthetics aren't always great. It can look a bit "bleh" and doesn't look like it's as tech advanced as it actually is. Review Source MR Michael R. Human Resource Generalist Banking Used the software for: 2+ years ### "Made our recruiting easier!" January 13, 2018 4.0 Pros What I like most about VidCruiter is that they offers so many options to customize each of the video interviews you setup in the system for all the positions you are interviewing for as a company. For example, you can customize prep time, response time, amount of re-records, and the types of questions (typed short answer, video response, multiple choice, etc.) for each of the interview questions you have for your positions. Additionally, VidCruiter offers an audio recording option for those without the resources to complete a video interview or for those with disabilities. Cons What I like least about VidCruiter is that the standard reporting options are fairly limited during implementation. Also, as a video interviewing provider, VidCruiter lacks some of the features such as facial recognition that is available with some of the larger providers. Review Source TN Tsvety N. Used the software for: ### "The BEST video interviewing platform" January 21, 2017 5.0 We reviewed more than ten vendors that offered video interviewing applications and went with VidCruiter because they offered the most robust solution at a very reasonable price. The implementation was quick and easy. The UI is user friendly and recruiters, hiring managers and candidates have no problem using it. Their support is outstanding and they have made many customizations to the product based on our specific use case. Thank you Pros \- live interviews where you can have as many as 6 people attending - questions are not only in written form, but also video - you can add question scripts to the live interviews to guide the interviewer - hiring managers can rate and provide comments on every answer, not just overall feedback/rating - rating can be based on a competency model that interviewer can refer to - being able to add disqualifying questions - various workflows to the recruiter/candidate/hiring manager - ability to use email templates, intro videos and company branding - ability to test excel and typing skills - interview calendar sync with Gmail Cons No integration with Salesforce/Jobscience, but I know they are working on it Review Source Response from VidCruiter June 27, 2017 WOW! Remi and I we're blown away with your comment "The BEST video interviewing platform". Thank you so much for the great appreciation, it fuels our desire to strive more and bring VidCruiter to higher heights. Truly, this is our mission here at VidCruiter. Furthermore, we now integrate with Salesforce and Jobscience. LO Lynn O. Executive Assistant Government Administration Used the software for: 1-2 years ### "Responsive Team!" January 20, 2017 4.0 I receive a response to an email or voice mail in a matter of minutes. If they do not have the answer right away, they acknowledge the inquiry and get back in a reasonable amount of time. My dealings are mostly with our rep and the service is always friendly, intelligent and professional. Great customer service! The software is easy to use and I find the different pages well displayed/easy to read. The VidCruiter recruitment software is 100 times better than the other application my company used. Pros I love how easy it is to post a job, you simply follow the numbered steps. I love how we now have a template we can use for jobs we often post. I have not had an opportunity yet to use the scheduling feature, however, I'm looking forward to trying it. Cons I do not like that we are not able to sort our jobs by year. It would be easier for us if there were folders by year we could create and keep those jobs in the appropriate folder. Review Source Response from VidCruiter June 26, 2017 A big thanks Lynn for that wonderful response towards our hiring platform. We're delighted that you're pleased with our services. VR Verified Reviewer Recruiter Banking Used the software for: 6-12 months ### "The easiness of use is what sets this product apart from competitors " March 27, 2019 5.0 Pros This product was very easy to use and the most effective program in conducting video interviews. Recruiting from long distances used to be difficult until this application, now interviewer and interviewee can easily connect without any complications. Cons This product works great, but not many people know about the software. On the plus side it is very easy to make calls and interviewee's don't have problems figuring out how to connect during the interview time. Review Source JJ Janet J. Corporate Recruiter Telecommunications Used the software for: 1-2 years ### "Vid Cruiter Review" February 15, 2017 5.0 We have been using VidCruiter for almost a year now. We do a lot of recruiting at the front line agent level in Canada and Jamaica. Vid Cruiter has helped us become more efficient by allowing us to have our entire recruiting process in one data base. Everything we need is at our fingertips. Rep was extremely knowledgeable and guided us through the entire set up process. He always had time for us. Pros We get all the information we need from the candidates as opposed to our recruiters doing the pre screening interviews. It saves us a tremendous amount of time. All the information we need is in one spot. Great for profiling. Review Source MT Mike T. Director of Learning & Development Primary/Secondary Education Used the software for: 2+ years ### "Good platform with some issues" May 11, 2018 3.0 Customer service is generally prompt and helpful. Better to ask the team than your specific contact. Pros The customisation of the roles, scores & weighting and positions are all fairly good. Analytics can be useful. Cons Some features and processes don't feel intuitive or logical. This makes somethings hard to design and/or implement. Review Source BW Byron W. Office Manager Education Management Used the software for: 1-2 years ### "Review of VidCruiter" February 12, 2020 4.0 Pros I like how it keeps everything together! Cons Smoothness of experience! Right now I have to receive a calendar invite and manually add it to my calendar. Additionally - I think the experience of bringing up resume/client page, the notetaking page could be a bit smoother. Having two tabs and multiple links to manage is a little tough. Review Source Response from VidCruiter February 18, 2020 Hello Byron, Thanks for the awesome review! We actually have a way for you to see both in one tab. I will make sure to tell your Client Success Manager to reach out and show you how to do this. As for the auto-update to your calendar, I believe this is actually an Outlook setting. Our team will get in contact with you on how to correctly configure your Outlook settings. This should fix both of your concerns. Thanks, CM Camera M. Associate Recruiter Telecommunications Used the software for: Less than 6 months ### "Associate Recruiter" December 4, 2018 5.0 It's a very helpful software to use for work. Simple. Pros It's easy to use. You can always categorize things and do easy searches by different sort categorizes too. Cons It breaks down too often. When you sign in else where it logs you out of where you were before. Review Source Response from VidCruiter December 10, 2018 Hello Camera, Thank you for the feedback. We're glad that your overall experience has been great. In the past 12 months, our uptime was 99.99%, so we're unsure what breakdowns that you experienced. Feel free to reach out to our Client Success Team to discuss any specific times in more detail. Our goal is to ensure that every user has a seamless experience. We understand that it may be inconvenient when you can't log in concurrently from two separate devices, but this an important part of us offering the industry's highest security standards. Security is a top priority at VidCruiter, which is why measures like this have been implemented. This feature is a great way to prevent someone from using your credentials to perform malicious activities. We also offer clients unlimited user licenses so that users never have to share a login and conflict with each other. Again, feel free to reach out to us if you would like additional help with setting up users and permissions. JC Judy C. H.R. Recruiter Electrical/Electronic Manufacturing Used the software for: 2+ years ### "H.R. Recruiter" January 20, 2017 5.0 VidCruiter is a great applicant tracking system. The staff who I work with is amazing! He is very patient, friendly and very knowledgeable and will guide you step by step in the process. Pros Great Cons N/A Review Source Response from VidCruiter June 22, 2017 Thanks a lot Judy! Yes, here at VidCruiter all of our account managers are willing to guide all of our clients step-by-step through our platform. We'll pass the message on to Remi! JB Jennifer B. VP of HR Hospital & Health Care Used the software for: Less than 6 months ### "VidCruiter saves time and has increased the eficiency of our hiring process" January 18, 2022 5.0 Great company to work with. The implementation team was outstanding and is still available to help us whenever we have questions. The support has been amazing. Pros The integration of Vidcruiter has been great! Our Hiring Managers love the product and it is saving time in our hiring process. Cons Template set-up was a little tricky in the beginning but once you learn the process, it becomes easy. Review Source KB Karen B. Asst recruiter Telecommunications Used the software for: 2+ years ### "It provided the structure which was lacking prior to it's implementation" September 5, 2017 4.0 It is very dependable and I do enjoy the ease of use Pros Ease of use and dependability, it has made the process so easy and anytime something has to be changed, it is a seamless process Cons I really haven't really found anything that was frustrating, or that was unable to be corrected easily. Review Source VR Verified Reviewer Manager of Recruiting & Digital Strategy Hospital & Health Care Used the software for: Less than 6 months ### "This software has it all! " February 6, 2020 5.0 Our trial period has been great. Support is A+ and so far the platform is awesome. Pros I really like that that the process for the applicant and recruiter can be customized to our specifications from start to finish. Cons The only con that I can think of is the applicant having to download an app to do a video interview. I think that deters some people. Review Source BT Brittany T. Talent Acquisition Manager Higher Education Used the software for: Less than 6 months ### "Fantastic!" March 3, 2022 5.0 VidCruiter has saved us so much time with reference checks. The ease and simplicity of the program is great. So glad to have this process automated! References are more detailed and response times are much quicker! Pros Great organization to work with. The implementation process was smooth and support was great!. Overall, the system is user friendly and easy to navigate. The support team was responsive to questions or concerns. Cons I have no cons to report! I found the program to be exactly what we needed. Review Source SL Sebastien L. Staffing Advisor Government Administration Used the software for: 6-12 months ### "Review " April 7, 2022 5.0 Very good, the support team does and amazing job helping us setting up the different modules and always make themselves available for continuous training and development Pros How easy it was to set it up and to use Cons Nothing, I like all aspects of the system Review Source AB Anthony B. Director of Recruitment Operations, Outreach, and Data Primary/Secondary Education Used the software for: 1-2 years ### "A great way to learn more about candidates (and their investment in our process)!" June 2, 2017 4.0 I've had nothing but incredible support from the VidCruiter team! They've worked with me to find personalized solutions for our hiring processes and have been a real joy to work with! Pros VidCruiter allows our recruiters to get strong, additional data points on applicants before investing too much time on a candidate. This ultimately means we can pass better files on to hiring managers. I also believe that the ease with which candidates use the platform increases their confidence in our organization as talent-minded. Cons In order to use the product in the most effective way possible I do need to have a strong organizational system to manage it. Our version doesn't sync neatly with our applicant tracking system. Review Source Angela P. Managing Partner Used the software for: ### "Happily recommend VidCruiter" June 4, 2015 4.0 Vidcruiter is reliable and customizable and has streamlined our internal recruiting process and improved overall efficiencies. VidCruiter is dedicated to continuous improvement and is always looking for ways to improve the experience for its clients. Limitations remain as it pertains to reporting and data exporting but they are looking at ways to develop both. Review Source Response from VidCruiter June 26, 2017 We're happy, Angela, that you find VidCruiter a reliable hiring platform. Yes, at VidCruiter, we make sure that we can meet our customer's unique needs and requirements. Thanks for recommending us. TTO TSE THENG O. Associate Telecommunications Used the software for: Less than 6 months ### "Not User Friendly" April 13, 2017 2.0 Pros Customizable to the organization's requirements Many functions available Great customer support available Cons Slow server Complicated to use Poor user interface and experience Hard to learn Did not think through on the user journey Review Source Response from VidCruiter May 18, 2017 Tse, Sean here wanting to personally respond to your comment as your reviews and feedback are extremely important to us here at VidCruiter. As you may or may not know, we offer unlimited training and support for all our clients and all their users. The user journey is usually configured to your exact needs by an Expert here once you go through your first 3 or 4 training classes. It appears not all team members opted to attend our training classes and this could have caused a varied experience per user. Since you raised the server speed concerns with us, we have increased our server capacity in Malaysia. With this improvement, your speed issue has been resolved as we now have auto-scaling servers. Again, I apologize, and if you email me directly, I will ensure to either extend your contract for free or add-on additional products for free to ensure you have 100% satisfaction with our products and tools. Warmest Regards, Sean. AS Andrew S. Senior Recruiter Used the software for: 6-12 months ### "Quite easy to use and functional" February 28, 2018 4.0 Pros Its user friendly, functional, technically sound and applicable. I especially, like the feature for uploading of resume and application letters. Additionally, the live interviews hyperlink and notes are also good. Review Source Response from VidCruiter March 1, 2018 Hello Andrew, We are glad to hear that you have found our platform easy to use. It is also great to know that you have been able to take advantage of some of our great features. As always, we appreciate your feedback and look forward to continually improving your recruitment process together. Richard O. Used the software for: ### "Custom features and responsiveness great" January 23, 2017 4.0 The team built out an incredible custom software feature for us which we cannot imagine living without now that it is fully integrated into our recruiting efforts. It was an incredibly easy process for us to set up thanks to the customer support staff taking the time to sit down and speak with us about what we wanted and what we needed and to subsequently deliver on time. Review Source Response from VidCruiter June 26, 2017 You're welcome Richard. Yes our hiring platform is designed to help recruiters streamline their hiring process and efforts, we're always here to help! Talk to a Capterra advisor for free and get results within 15 minutes.