# Page 5 | VidCruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is VidCruiter the right Reference Check solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127883/VidCruiter/reviews

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VidCruiter

4.6 (125)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of VidCruiter

## Showing most helpful reviews

Showing 101-125 of 125 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BT

Bruce T.  
Recruiter  
  
Used the software for:

### "Vidcruiter has made hiring easier"

February 1, 2016

5.0

Being a call centre, we are able to find the best candidates to conduct an in-house interview as we have a voice recording of applicants along with their resume and their answers to our online interview. As compared to only reviewing possible candidates by their resume, Vidcruiter saves time and labour resulting in only interviewing the best candidates for the position.

Review Source

Response from VidCruiter

June 26, 2017

Hey, Bruce, we're happy that with the help of VidCruiter, your recruiting tasks are streamlined and able to help your company find the best candidate while also being an asset to your organization.

WW

Wanda W.  
Director, Human Resources  
  
Used the software for:

### "Great company to work with"

March 25, 2015

5.0

We have been working with VidCruiter for 5 years now and we find them to be innovative and very supportive. Any questions we have are always answered quickly and they are constantly working at making enhancements to the product to help in meeting our ever changing needs. You are always made to feel important!

Review Source

Response from VidCruiter

June 26, 2017

Hello, Wanda! We're very happy that you've been satisfied with our services for 5 years. We guarantee you that we will continue to provide fast and reliable services and to always look for new ways to enhance the system to help recruiters save time and energy.

SS

Scott S.  
  
  
Used the software for:

### "Very good platform"

January 19, 2017

5.0

I have been very happy using Vidcruiter. They have extremely good customer service, and their platform is very robust.

Pros

Their platform is very robust It integrates video interviewing They have nice landing pages for applications It allows you to easily have multiple users accessing the platform.

Cons

There can sometimes be minor technical issues, and it can take a little long to learn how to use.

Review Source

Response from VidCruiter

June 26, 2017

You're welcome, Scott, glad to hear that you're happy with using VidCruiter!

CG

Chris G.  
  
  
Used the software for:

### "Strong service!"

January 19, 2017

4.0

We had a wonderful experience using VidCruiter as part of our recruiting process. It's a wonderful service, with great customer support!

Review Source

Response from VidCruiter

June 22, 2017

We appreciate that Chris. To satisfy our clients through strong customer service is one of our main goals at VidCruiter.

AD

Andrea D.  
Managing Partner  
  
Used the software for:

### "From a Recruiter"

June 17, 2015

4.0

We choose VidCruiter over others because of the personal attention and straight forward answers received from the team while we were searching. Setting up was quick and easy and our clients and candidates have found the site easy to use as well. It has really saved us time and added value to our services.

Review Source

Response from VidCruiter

June 22, 2017

Thank you very much, Andrea, for that great feedback. To save time hiring the best candidate is one of the main goals here at VidCruiter. We'll always be there to help the recruiters.

PJ

Peter J.  
  
  
Used the software for:

### "VidReferencing = Huge Time Saver"

January 19, 2017

4.0

I can speak only to the VidReferencing service provided by VidCruiter, but it's certainly saved our company valuable time and resources. With technology ever-changing, companies are constantly seeking areas to streamline processes - we hit a homerun with this one.

Review Source

Response from VidCruiter

June 26, 2017

Thank you so much, Peter! Yes, you're right, VidReferencing was designed to streamline the time-consuming and taking over the old fashioned way of referencing. With this feature, recruiters can save a huge amount of time.

SB

Suzanne B.  
Human Resources Generalist  
  
Used the software for:

### "Training on new functionality"

March 25, 2015

5.0

We are very pleased with the new functionality of the system and especially the customer service we receive from Remi Gaudet. He is very knowledgeable with regards to answering all of our questions with great knowledge and enthusiasm. Keep up the great work!!!

Review Source

Response from VidCruiter

June 26, 2017

Wow, thank you Suzanne for the feedback! We're glad that you're pleased with the new functionality of our system. Thanks for giving credits to our customer service team, we're always here to give reliable service.

DD

Danika D.  
  
  
Used the software for:

### "Helps get the job done"

January 19, 2017

4.0

I have been using VidCruiter for about a year now, and have never really used a platform like it before. It's great for making the prescreen process easier and organizing your applicants, but due to a lack of some functions, it can be a tedious process sorting through everything. Overall though, it helps get the job done.

Review Source

Response from VidCruiter

June 22, 2017

We truly appreciate your review, Danika. To help get the job done the easiest way is one of the reasons why VidCruiter is here today.

KL

Karla L.  
  
  
Used the software for:

### "Great Software! Easy to use!"

January 19, 2017

5.0

I have enjoyed using Vidcruiter for the past three years. I use Vidcruiter on a daily basis and it is super easy to use. I also feel that our candidates find it easy to use and the customer service team is always willing to help our candidates out if they have questions. Would highly recommend.

Review Source

Response from VidCruiter

June 22, 2017

We appreciate your kind words towards us Karla. At VidCruiter, our team is always ready to give their 100 %!

ML

Marine L.  
Project Manager  
International Trade and Development  
Used the software for: Less than 6 months

### "Review MI"

March 16, 2022

5.0

Pros

Easy to use, great customer support to answer every question

Cons

Did not answer all of our needs regarding the dashboards

Review Source

JJ

Jim J.  
  
  
Used the software for:

### "VidCruiter Review"

January 19, 2017

5.0

We have used VidCruiter for several years and the hiring of more than a dozen analysts and associates. It has significantly reduced the time consumed in scoping and interviewing candidates, saved us money and improved our hires.

Review Source

Response from VidCruiter

June 26, 2017

At VidCruiter, we appreciate people like you Jim! We're more than happy with your feedback, it helps us maintain or even enhance the great qualities you loved about us.

CB

Chaude B.  
Academic Specialist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "My experience has been great!"

February 6, 2018

5.0

Pros

The idea of it and how it is so handy and convenient. This program is very adaptable though. I also like the support we are given both from a student and administrative level.

Cons

It's not always suitable to our needs as we don't use it for hiring. However, I think we are making and exploring new options.

Review Source

TC

Tasha C.  
  
  
Used the software for:

### "Unwavering Customer Service"

February 1, 2017

4.0

The team is always super responsive and incredibly helpful. Any time my team or I have an issue, our rep is on it, right away and usually circles in less than 24 hours with a solution.

Review Source

Response from VidCruiter

June 22, 2017

Fast and reliable customer satisfaction is one of our main goals. Our Customer Service team is well-trained to provide you with the optimal solutions 24/7. A big thanks Tasha for these wonderful words.

RH

Rina H.  
  
  
Used the software for:

### "Vidcruiter"

January 24, 2017

4.0

Vidcruiter has saved my life as a small business recruiter with limited capacity. The customer service is incredible and they have revolutionized how we recruit.

Review Source

Response from VidCruiter

June 26, 2017

Big Thanks, Rina, That's why we're here. Our mission is to be the lifesavers of small business recruiters. We always believed that giving top customer satisfaction is the best thing you can do when offering services.

CJ

Catherine J.  
Student  
Education Management  
Used the software for: 6-12 months

### "The Next Best Interview Tool"

December 14, 2018

5.0

Pros

This software makes video interviewing the easiest thing in the world and provides a wide range of functionality.

Cons

Nothing is perfect; there are little bugs here and there that could use some fixing, but otherwise not much else to complain about.

Review Source

NS

N'deto S.  
Agent immobilier residentiel  
Real Estate  
Used the software for: I used a free trial

### "Logiciel de gestion"

November 23, 2023

5.0

Pros

Ce logiciel nous permet le suivi des candidats , l'entretien vidéo , la vérification des références , la gestion des talents , RH en ligne et le recrutement.

Cons

Ce logiciel de gestion n'a aucun effet secondaire , aucune conséquence négative. Je vous invite tous de l'utiliser.

Review Source

CJ

Camesha J.  
Director of Talent Recruitment  
  
Used the software for:

### "Useful and streamlines my process"

March 27, 2015

4.0

Need more customizable reports. For example, I would like to create a report that will show where (school locations,) where each applicant has applied in one report (i.e. John Doe, KIPP Durham, KIPP Gaston Primary and KIPP Halifax).

Review Source

Response from VidCruiter

June 22, 2017

A big thank you, Camesha, for your feedback and for considering VidCruiter a useful hiring platform.

ES

Erin S.  
  
  
Used the software for:

### "City of Moncton"

January 24, 2017

4.0

VidCruiter has allowed us to streamline our online recruitment process making our processes simple, efficient and professional. They were also available any time we needed assistance and were very happy to help

Review Source

Response from VidCruiter

June 22, 2017

We're very grateful for that wonderful comment Erin. VidCruiter is designed to help recruiters save time and effort.

CU

Curent User  
  
  
Used the software for:

### "Love Vidcruiter"

January 9, 2013

5.0

I wanted to let you know that I absolutely love VidCruiter. It saves me so much time from going through resumes and pre-screening, its crazy. Thank you so much for sharing this idea with us.

Review Source

Response from VidCruiter

June 28, 2017

Thank you for the review! We are delighted to hear that you have enjoyed our product!

ET

Erin T.  
  
  
Used the software for:

### "Thanks Vidcruiter!"

January 19, 2017

5.0

super customer service, very responsive team, help to problem solve and find solutions that meet our needs

Review Source

Response from VidCruiter

June 26, 2017

You're welcome, Erin! Providing fast customer service is very important to us. We all know that time is money, so we always want to offer the best solution in a timely manner.

TO

Tony O.  
CEO  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "VidCruiter Implementation"

June 21, 2022

5.0

Pros

The ability to provide candidates with online tests and pre-recorded video questions really helps with the initial stages of recruitment. Integration of the VidCruiter calendar with the Recruitments Team's own Outlook calendar save a great deal of time when scheduling interviews.

Cons

Adding functionality to allow Identity and DBS checks would further improve the product

Review Source

PF

Patrick F.  
  
  
Used the software for:

### "Vidcruiter is huge for us"

January 19, 2017

5.0

Reduces the time it takes to evaluate a candidate and keeps things very organized dealing with thousands of applicants.

Review Source

Response from VidCruiter

June 22, 2017

Thank you Patrick for that wonderful review. We can assure you that we will continue to provide the best solutions in the world of recruitment.

NK

Nick K.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great Product!"

January 24, 2017

5.0

We have been a partner with VidCruiter for several years. They are a great organization and constantly innovating. Their technology and service is top notch!

Review Source

TS

Trisha S.  
Strategic HR Analyst  
Public Policy  
Used the software for: Less than 6 months

### "Professional and Practical!"

January 28, 2016

4.5

Pros

The customer service was excellent, training was very useful and the software was very user-friendly! It helped our screening process to be more efficient and helped ensure that we made the best selection for interview candidates.

Cons

Many functions are grouped together and so they are difficult to navigate. The automatic email feature was not easy to use.

Review Source

JH

Jennifer H.  
Lead, Workforce Planning & Organizational Development  
Public Policy  
Used the software for: Less than 6 months

### "Great Screening Tool"

February 2, 2016

5.0

Pros

The product is easy to navigate, the orientation/training provided is good and customer support throughout is excellent. And, the product has the capacity to make previously manual tasks (such as contacting references) automated.

Cons

I can't think of anything I didn't like about this product and vendor.

Review Source

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