# IRIS Floral POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is IRIS Floral POS the right Florist solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127890/IRIS-Floral-POS/reviews

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IRIS Floral POS

4.8 (13)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of IRIS Floral POS

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cherrie S.  
Owner  
  
Used the software for: 2+ years

### "Love IRIS POS. Have used other Floral POS and IRIS is by far the best. "

May 31, 2018

5.0

Able to manage 2 shops- one a gift shop with barcode scanner system - over 2800 items. Backend bookkeeping an ease. Amazing Delivery Management System. Las two years have not missed a single delivery for VDay or Mom's Day. Keeps great track of AR. Constantly updating for new functions. Amazing software for the cost. Just plain amazing software.

Pros

Able to manage 2 shops. Able to intergrate independent web site. Able to control inventory for gift shop with over 2800 items. Delivery Management is THE BEST!!!

Cons

Sometimes quirks- but developer takes care of them quickly. Developer can customize POS to individual needs.

Review Source

CB

Cory B.  
Manager  
Retail  
Used the software for: 2+ years

### "Iris customer for life"

September 24, 2020

5.0

I have had experience with many Floral based POS systems (MAS, FloristWare, Dove and Mercury). IRIS by far takes first place. I have been an IRIS user for many years and will never use another company. There is no need, if ever there is a feature you are longing for...just ask. Somehow they will make it happen. The support team is impressively responsive and the software does everything your floral shop (large or small) could ever need.

Pros

Ease of use and customization. Out of the box Integration with WordPress website.

Cons

There are no negative aspects to IRIS. I am longing for branding customization but that it somthing they are working on.

Alternatives considered

[Floranext](https://www.capterra.com/p/122876/Floranext/)[BloomNation](https://www.capterra.com/p/133811/BloomNation/)

Reason for choosing IRIS Floral POS

The other options were way too lite. Features and options failed in comparison to IRIS. The IRIS Team is diverse, they have expertise from actually working in a flower shop, knowing what florist go through day to day and what features will help you succeed. The software is excellent out of the box and is CONTINUALLY getting better.  Try it, you'll love it. 

Switched from

[FloristWare](https://www.capterra.com/p/121554/FloristWare/)

Was looking for a POS that integrated with WordPress websites and Quickbooks. This checked both boxes, plus a whole lot more.

Review Source

VV

Victor V.  
Owner  
Retail  
Used the software for: I used a free trial

### "Potential to be great"

November 23, 2019

3.0

I’ve researched several software providers and iris has the most potential and perfect if you don’t need the QuickBooks integration.

Pros

Terrific for high traffic shops because the touchscreen and product tabs works very well. Easy to teach staff how to use and very flexible system

Cons

I spent a year working to get it deployed and we never did. The accounting was flawed and unreliable, the integration with QuickBooks didn’t work properly and after several rounds of trying to fix the defects, IRIS staff finally gave up. I even used the recommend CPA and spent thousands to help resolve the defects but in the end The CPA even suggested I go to a more mature platform.

Alternatives considered

[Floranext](https://www.capterra.com/p/122876/Floranext/)

Reason for choosing IRIS Floral POS

More capabilities, but flawed Integration and the team lacks sufficient accounting knowledge.

Review Source

LN

Lisa N.  
Owner & Designer  
Retail  
Used the software for: 6-12 months

### "Best POS for Independent Flower Shops"

February 25, 2020

4.0

I evaluated other POS systems, both the independents and those from wire services. From my perspective, Iris is the most functional , versatile, and easy-to-use system that you'll find. I would recommend it for florists who want to run their own shops independently, without wire services or fee-per-item websites.

Pros

Easy to customize and implement. You can get up & running very quickly. Lots of online videos to help you learn the system. Covers all the important things you need in a flower shop point of sale system including in-store and online orders. Integrates with my Big Commerce website and with Flower Shop Network.

Cons

Turnaround on support requests is a bit inconsistent. You need to be a squeaky wheel. That's to be expected.

Alternatives considered

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)[Floranext](https://www.capterra.com/p/122876/Floranext/)[FloristWare](https://www.capterra.com/p/121554/FloristWare/)[FTD Mercury](https://www.capterra.com/p/136376/FTD-Mercury/)[BloomNation](https://www.capterra.com/p/133811/BloomNation/)

Reason for choosing IRIS Floral POS

Ease of implementation Ease of use Ability to integrate with Big Commerce website Value for the money

Review Source

AS

Anthony S.  
Managing Partner  
  
Used the software for: 2+ years

### "Easy to use, self explanatory and intuitive to what a florist needs"

May 23, 2017

5.0

Pros

Product pads and ease of order entry, and delivery route management. These are just a few of the things I like, it is loaded with features and not expensive.

Cons

I wish we could change the color and that they had a design manager or an email marketing tool. If they added those it would be close to perfect.

Review Source

Response from IFN Enterprises

June 4, 2017

Hi Anthony. Thanks for the feedback. Just for your reference, we do have a Design Manager and Email Marketing Suite scheduled to be released later this year. The IRIS Team

TC

Tina C.  
Owner  
Retail  
Used the software for: 2+ years

### "I love this software because without it we couldn't operate as efficiently as we do. "

May 27, 2017

5.0

My business uses this every day. Our customers are better served by using this fast and efficient software. I can keep track of my business and can see instantly what my sales are day to day. It helps with keeping track of employee hours to make payroll more efficient. Accounts receivable and accounts payable are a great feature too. It's me that needs to use everything that the software has to offer. I'm still learning.

Pros

Speed, accuracy, how it keeps a history of customer purchases, ease of use, it can be customized for my shop.

Review Source

SS

Steven S.  
Owner  
Retail  
Used the software for: 6-12 months

### "The best florist software package available, bar none. "

May 23, 2017

5.0

Saves time in order taking, card printing, inventory management, website sales, and in every aspect of account.

Pros

It's everything a florist needs, and the newest version is very user-friendly. The shortcuts available to use during order entry make this software so efficient. Most every aspect of the software can be customized to fit my needs, which is most important.

Cons

It does cost a \*little\* more for this software on a per month basis, but you definitely get what you pay for. In the florist business, it's like comparing a cheaper Visa rose to a 70cm Freedom...they serve the same purpose and are certainly similar, but the Freedom will win for best overall quality hands down, and the "end user" will be much happier in the long run.

Review Source

DEV

Doug E. V.  
Owner  
  
Used the software for: 2+ years

### "I Love this software - Easy & user-friendly. You are able to customize your products in the POS"

May 23, 2017

5.0

Pros

For years our shop had a wire service POS. Year after year I have seen so much revenue leaving the store paying for this wire services POS and we were barely making ends meet. We had enough. We started looking for a new POS, and came across Iris while looking up Florist POS & ecommerce sites. I did some research but kept coming back to them.

Review Source

DF

Denise F.  
Owner  
  
Used the software for: 2+ years

### "IRIS has been great to work with and so easy to use. Training is very easy. "

May 24, 2017

5.0

Pros

Their availability. If I have a question they are quick to respond. Customer service is great. The ease of showing someone new how to use the software is huge!!! I don't have to spend days training people.

Cons

Didn't find it sooner. Working on the mapping features to work for our delivery area more efficiently. That's just me being picky.

Review Source

SV

Steven V.  
owner  
  
Used the software for: 2+ years

### "Its so easy to use "

May 23, 2017

5.0

Pros

You can use it with a touchscreen it does everything that Teleflora POS dose for way less then you pay for the Teleflora POS

Cons

It doses not open my cash drawer when I select from the main drop down. Split payment is a little difficult till you figure it out. They did fix the cash drawer. It does work as it should now.

Review Source

JS

Jim S.  
owner  
  
Used the software for: 6-12 months

### "I spent over a year researching florist POS systems & decided to go with IRIS."

May 23, 2017

5.0

Pros

That's easy, the ease of order entry. I figure you spend 75% or more of your time with a POS system entering orders, so it better be easy to use and fast. IRIS does just that. I especially like the product pads and the fact that they can be customized as needed. The products can be changed with the seasons. Also, the customer support is awesome. It's like having your own IT staff. Any time I have a question or issue, they respond right away.

Cons

What I like least is the reporting. IRIS has quite a few reports, but often lacks the exact report I need.

Review Source

HM

Heather M.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Super easy, lots of detailsand customization"

June 4, 2017

5.0

Easy to use and at an affordable price

Pros

Easy, fast, lots of details, easy to customize, iris reps can quickly add details you want and are really friendly

Cons

They can't read my mind and know what I want before I do. It's not free. It doesn't save all customers previous records and Cc cards

Review Source

LL

Lindsay L.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Amazing Software"

November 2, 2018

5.0

Pros

It is so easy to use and I don’t have any issues with getting my contracts out to clients

Cons

I don’t really have anything I don’t like about it

Review Source

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