--- title: "Google Workspace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Google Workspace Software - reviews, pricing plans, popular comparisons to other Content Collaboration products and more." source_url: "https://www.capterra.com/p/127909/SmartManager-System/" page_type: "product" language: "en" --- # Google Workspace Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Workspace ## What is Google Workspace? Google Workspace is a cloud-based productivity and collaboration suite that brings together tools like Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, and Calendar in one integrated platform, accessible from any web browser without installing software. Businesses use it to manage email, store and share files, collaborate on documents in real time, hold video meetings, and communicate via team messaging. All apps are connected, so work done in one tool is accessible across others. Key features include custom business email, shared cloud storage, video conferencing with recording and transcription, eSignature for documents and PDFs, appointment booking pages, a no-code app builder, and an IT admin console for managing users and security. Data loss prevention, two-step verification, and audit tools support compliance needs. Google Workspace suits individuals, small businesses, large enterprises, nonprofits, educational institutions, and public sector organizations across any industry. ## What is Google Workspace used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Dry Cleaning](https://www.capterra.com/dry-cleaning-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Workspace?[Manage this product listing](https://www.g2.com/products/google-workspace/claim_requests/new?auto=true) ## Google Workspace Overview Updated September 2026 AI summary Google Workspace provides a suite of productivity and collaboration tools for businesses of all sizes, covering categories such as email, document creation, spreadsheets, presentations, video conferencing, and point of sale. It supports customer accounts, employee management, and inventory tracking, and is deployed on Windows, making it suitable for organizations seeking integrated office software. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Workspace 4.3 (6) VS. [5.0 (155)](https://www.capterra.com/p/130695/Geelus/reviews/) Starting Price Contact vendor Starting Price $15 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.9 (155) Value For Money 5.0 (5) Value For Money 4.9 (153) Customer Service 4.3 (6) Customer Service 4.9 (155) ## Google Workspace alternatives [4.7 (216)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Enlite POS](https://www.capterra.com/p/92631/Enlite-POS/) [4.7 (42)](https://www.capterra.com/p/92631/Enlite-POS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92631/Enlite-POS/) [Quick Dry Cleaning Software](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/) [4.7 (59)](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/) ## FAQs about Google Workspace Overview ### What company size and specific industries is Google Workspace built for? Google Workspace is designed for dry cleaning businesses of any size, including single-location shops and growing multi-location operations. It is built for companies in the dry cleaning industry that need a tool for managing daily work and supporting business growth. Features and Usability ### What are the key features of Google Workspace? Google Workspace offers point of sale (POS), customer accounts, customer statements, and split billing for transaction handling. It also includes inventory tracking, barcode/label management, delivery management, routing, employee management, multi-store support, partial pickup management, unpaid pickup management, and email marketing for operational and customer communication tasks. Integrations ### Which third-party tools and platforms does Google Workspace integrate with? Google Workspace connects natively to over 280 integrations, including communication and business tools such as Amazon Chime, Apple Mail, Airtable, ActiveCampaign, Adobe Acrobat, Apollo.io, AgencyAnalytics, and Agentforce Sales and Service. It also integrates with Amazon Cognito, Amazon VPC, and Amazon WorkSpaces. Getting Started and Support ### What training and onboarding options does Google Workspace offer? Google Workspace provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Google Workspace offer? Google Workspace provides a knowledge base and FAQ/forum support. These resources give users self-service help for setup, troubleshooting, and common questions. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be assessed from user comments. ## Features AI summary Based on 3,592 Content Collaboration reviews Capterra reviewers highlight these as the features buyers care about most when comparing point of sale software: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Google Workspace supports **Credit Card Processing**, but it does not include **Electronic Payments** or **Payment Processing**. Instead, it offers other relevant capabilities such as **Point of Sale (POS)** (**57%**) and **Inventory Tracking** (**43%**). These features can help businesses manage in-store transactions and keep stock levels organized, providing teams with better visibility into daily sales activity and inventory movement. Customer Accounts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Employee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Barcode/Label Management Print and scan barcode or labels Credit Card Processing Accept and process credit card transactions Customer Statements Reports that show customers their invoices, payments, and balance on the account Delivery Management Manage order deliveries until they are received by the customers Google Workspace 13 features ### All Features - Barcode/Label Management: Print and scan barcode or labels - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Delivery Management: Manage order deliveries until they are received by the customers - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Multi-Store: Manage multiple teams and operations from a central location - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Routing: Plan daily routes to optimize employee scheduling and provide directions - Split Billing: Manage and divide costs, invoices, payments, billings, etc. between two or more entities - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Free trial not available Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AC Adamo C. Owner Textiles ### "Excellent program and even better customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2022 We've been using SmartManager for over 10 years and have had zero issues. We most recently had a hard drive failure on our computer and SmartManager customer support was quick to provide recommendations, support, and solutions all in the same day. Within minutes of calling GBS, they had support resources ready to go and on standby. Since our old PC had Windows XP, there were driver issues moving to a Windows 11 machine. GBS took the time to test and troubleshoot for several hours so that we could salvage as much hardware as possible to minimize costs. We needed to purchase a new printer as the older model was no longer compatible with Windows 11. GBS’s tech support made themselves available after hours to help us install and configure the printer to have minimal downtime. Later on, we had other issues non-related to the software and GBS came through with stellar support working and troubleshooting on the weekend! That is amazing customer service. They even provided recommendations, walked us through how to troubleshoot on our own. Their product is great, but their customer service and support is OUTSTANDING. Will highly recommend. Cannot say enough great things about this company and their product. Pros The ease of use, speed, and straight forward menus make this a perfect software for our team. You don't need to be computer savy to be proficient in using this effectively. The menus are well laid out and located in an easy to find manner. We can quickly train new members in less than 30 mins. Cons No cons, really a great software solution! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chenna C. CEO & Owner Computer Software ### "iDryclean Versatility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2020 We use this system in all of our stores. Has been the backbone of our Drycleaning, Laundry, Alterations, Leathers, Shoe Repair and Commercial Accounts. As I mentioned before, it is very easy to learn and understand and very forgiving. Pros It is very easy to teach new employees and also very easy to navigate through the system. It is decently priced system without breaking your bank. Cons Nothing I can think of, but, the culprit is not the software, but, as the system uses Windows Updates, anytime there is a Windows Update, the Invoice Printer goes crazy. The simple remedy is to delete the Invoice Printer from the Active Printers Menu and restart the system and it will automatically install the printer. So, not a major inconvenience, but, your employees need to know this. That's all. Reasons for choosing Google Workspace The Database and Architecture are easy to understand and the system recovery can be done by myself instead of having CompassMax folks on the phone for hours to get the system running. I had a computer crash due to its age and we were back up and running within an hour after swapping the hard drive and reinstalling the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jerry P. Owner Textiles ### "It increases customers confidence drastically." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2018 Consistency Pros I have been using this system since 2001. In the past, we used to do manual inventory control and management. We currently have 3 systems set up. The Smart System really makes management for my business a breeze. I cannot imagine going back to the old way we were running things. They are always ready to support me if the need arises, which is not often by the way. Their support is superb and will take the time to support our business to business relationship. They offered me split payments and financing, so payment was not an issue for me. Support is available during standard business hours, 9AM-5PM, Monday through Friday. Support will attempt to answer any and all questions regarding the dry-cleaning industry, in general, or as it applies to your immediate needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rosemary W. Owner ### "Great system! It is very easy to use and perfect sales/marketing reports. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 28, 2017 I think Smart system has too many features that I don't use much.... I think because of some other users in different states with different policies or something. Pros Smart POS system has many features that help my business to grow. GBS tech team is always pleasant to work with. Brad is one of my favorite tech support. They are very all nice and very helpful when I call them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tom W. Owner Consumer Services ### "Great product and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2017 I have been using this software last 20 years. Smart dry cleaners POS system works out for me perfect. It has all the marketing and management features and also 100% interface with my automated sorting system with heatseal barcode tags. I have been so happy with Smart POS! Pros Full of features! Gear to full automation! Tech support knows what they are talking about and they have been a great help every time I called! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM LIZETH M. MANAGER ### "BAD CUSTOMER SERVICE AND TECH SUPPORT" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 4, 2016 HELLO GOOD MORNING, MY NAME IS LIZETH I AM THE MANAGER OF A CLEANERS IN CA, I AM WRITING THIS REVIEW JUST TO EXPRESS HOW I AM FEELING NOW AFTER A 3 YEARS OF USING THIS GBS SMART DRY CLEANERS SYSTEM V2005 I CALLED TECH SUPPORT AND THE PERSON WHO HELPED ME SAID THAT HE IS THE MANAGER NAME AUSTIN. 01-04-2016 AT 9:30AM IN CALIFORNIA. THE ONLY THING THAT I ASKED WAS TO HELP ME CONFIGURED MY AUTOMATIC SALES REPORT TO MY EMAIL ADDRESS AND HE SAID THAT BECAUSE IT'S AFTER 1 YEAR OF USE HE CAN NOT HELP ME. HE IS BUSY WITH OTHERS ACCOUNTS AND IF THEY ARE GOING TO HELP ME THEIR COMPANY WILL CHARGE ME ONE TIME USE THEIR TECH SERVICE $ 285.00. FIRST THE PROGRAM HAS ISSUES ON THE CORRELATIVE INVOICE NUMBERS AND FOR A REASON OR OTHER 3 OR SOMETIMES 4 INVOICE NUMBERS DOES'NT APPEAR. I THINK THIS IS NOT GOOD FOR INVENTORY. PLEASE COMPANIES THAT ARE THINKING TO BUY A SYSTEM FROM GBS COMPANY THINK TWICE. FIRST ASKED FROM THE BEGINNING ABOUT THE TECH SUPPORT AND FOR HOW LONG THEY CAN HELP YOU. AND BE SURE THAT THE PROGRAM RUNS PERFECT. YOU ARE BY YOURSELF WITH THIS PRODUCT. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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