Who Uses This Software?

Midsize to large business with 100+ employees. Strong focus on improving business processes and communication with customers, suppliers and employees.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $195.00/month
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Fuel9
  • www.fuel9.com
  • Founded 2010
  • Netherlands

About Boomerang

Boomerang is used to improve communication with customers, suppliers, partners and employees, automate business processes and data-driven distribution of business intelligence through a wide range of pre built and powerful notification services. Boomerang helps companies around the world to build tailored notification solutions fast with an easy to use yet flexible user interface.


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Boomerang Features


Boomerang Reviews Recently Reviewed!


I couldn't run my business without Boomerang!

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so tough to keep track of when I need to follow up with my clients - especially the hot leads. I use a CRM - but often forget to check it. The one place I live consistenty is in my gmail. That's why it's so amazing that Boomerang brings my emails right back to me. Plus, I also love the "send later" function. As someone who does a lot of work at 1am, I would rather my clients not know my late hours. Send later allows me to queue up a more "normal" time to send that email the next day.

Cons: There's nothing to dislike about Boomerang. It does exactly what it promises and makes life as a small business owner 1 billion times easier.

Capterra-loader

Essential tool for busy people

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: sits at the bottom of your screen, a waiting servant. Use it if you like, otherwise it doesn't nag you. Sometimes you owe others the courtesy of waiting a day/hours to reply after a flurry of emails and this software helps you manage your own day, plus others.

Overall: Huge time saver, works flawlessly with Gmail. Even has a nice mobile look to it.

GREAT PRODUCT

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product has great features that makes my work a lot easier.
I can easily set a return email if no one responds

Cons: Its a bummer that this software only works for one email account at a time. I have multiple Gmail accounts, but can only use this software on one Gmail Account.

I love this add-on!

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love Boomerang. I work in very close proximity to my coworkers and need to maintain solid relationships to keep the office flowing well. Sending an email to someone at 7pm on a Friday is not the way to maintain friendly work relationships! I love being able to draft an email when it occurs to me, even if it's 6:30am on a Monday, and then send it when I think the person will be able to have time to thoughtful respond. Cant' believe I lived without this for years!

Overall: I've recommended this to several family members and friends because I've benefitted so much from this software!

Capterra-loader

Scheduling follow up emails has never been this easy!

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Scheduling or setting up the time when you want to do a follow-up email to a client is very helpful. With just one-click on your Gmail and the rest is managed by boomerang.

Cons: There's nothing that I don't like about this product so far. I think an integration to SMS would be great for important matters that need to be reminded about.

Great for scheduling emails.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Reliable why to queue up emails and send when needed. Automated checkins when working with people over email so you don't have to keep the email in your inbox.

Cons: I'd like more options in the snoozing feature, and for there to be built in keyboard shortcuts I could bing.

I am a huge fan of boomerang and often use the software to send professional emails.

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Boomerang is a huge time saver. I am able to write emails when it is convenient for me - often on weekends or late at night - and send them out when it is appropriate.

Cons: Boomerang's "Respondable" program can at times be a bit reductive, but overall, I have very few complaints about this software.

Capterra-loader

Super easy to understand and work with scheduling of emails and appropriate grammar.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes my job of tracking outgoing samples and showpieces much easier. I can set a date and time for the email follow up.

Cons: I really have nothing I dislike about this program. Everything about it is fantastic and I would highly recommend this to anyone. If there is something that is not good or easy about this program I have not found it.

Overall: Scheduling followup emails. Getting ratings on your subject length, Word count, Question Count, Reading Level, Positivity, Politeness, Subjectivity, Boomerang makes work much easier.

It has helped me a lot

May 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Boomerang is the primary tool that I use to get notified on unanswered emails. I am able to set a time as to when the email will show up again in my inbox and it helped me a lot, especially that i managed multi client and admin correspondence.

Cons: Every time an email comes back to my inbox, it adds another email to the thread. Maybe, another way of notification can be modified to it doesn't add up to the number of correspondences.

Overall: Auto notification for unanswered emails

Great software

Jul 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that an email is delayed to an international inbox to be sent at a time of day when they are more likely to read it as it comes in verses ending up in a long to-do list at the beginning of the day when they have to delay viewing emails.

Cons: All in all, there are not any cons I can think of from using this software. I find this software to be an asset rather than a hindrance.

Overall: Perfect timing for international communication.

Essential add on for busy people

Apr 24, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I am a huge fan of boomerang. I am the type of person who remembers thing I want to email between the hours of 9-11pm and I always feel so bad emailing someone so late at night. I love being able to type up an email and chose when it sends out that will be a more appropriate time. This works great with gmail.

Cons: Requires you to login several times. I also believe it could have a cleaner look, I wouldn't say its an easy tool to use for someone who doen't use it often.

Practical tool

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free

Cons: Requires you relogin many times

Overall: Boomerang is a great email and productivity tool that we use in connection with other software. Thank you for your free services.

I use Boomerang for social media

Jun 14, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how it's integrated easily into social media platforms. I like the concept and the simple functionality.

Cons: I don't like how it doesn't always come up with the best quality of image because it compresses the pixels.

Overall: I use it for my work social media

Boomerang... Not Bad!

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Ive been using it for about a year now. It's useful, and overall a pretty solid tool. Customer Support could be better though!