Best For

Midsize to large business with 100+ employees. Strong focus on improving business processes and communication with customers, suppliers and employees.

Product Details

Boomerang is used to improve communication with customers, suppliers, partners and employees, automate business processes and data-driven distribution of business intelligence through a wide range of pre built and powerful notification services. Boomerang helps companies around the world to build tailored notification solutions fast with an easy to use yet flexible user interface.

Contact Details

Fuel9

http://www.fuel9.com

Founded in 2010

Located in Netherlands

No Media

Starting Price

  • $195.00/month

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Boomerang Features

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Web App Development

Boomerang Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 29 of 29 reviews

Showing Most Helpful

Showing 29 of 29 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 19, 2018

“I couldn't run my business without Boomerang!”

ProsIt's so tough to keep track of when I need to follow up with my clients - especially the hot leads. I use a CRM - but often forget to check it. The one place I live consistenty is in my gmail. That's why it's so amazing that Boomerang brings my emails right back to me. Plus, I also love the "send later" function. As someone who does a lot of work at 1am, I would rather my clients not know my late hours. Send later allows me to queue up a more "normal" time to send that email the next day.
ConsThere's nothing to dislike about Boomerang. It does exactly what it promises and makes life as a small business owner 1 billion times easier.
Reviewer Source 
Source: Capterra
May 19, 2018
Randi Z.
Marketing Director
Internet, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 24, 2019

“Simply Genius Email Scheduler!”

OverallGREAT and SIMPLE email scheduling tool to connect with your gmail! Work late without feeling unprofessional or stepping over boundaries sending emails at 2am, schedule them to hit your colleagues inboxes the next morning.
ProsBoomerang is so simple to install and integrate with my gmail! Oftentimes if I have to work late hours, I don't necessarily want the recipient to get my email at that moment and play email tag at midnight. I like to be able to schedule my late night emails to send first thing the next morning.
ConsI really don't have any cons. You keep it simple. I'm on the free basic plan and it's just the right fit for me. Perhaps I could suggest marketing to your free clients your paid packages better so you get more upsells. You have a great product!
Reviewer Source 
Source: Capterra
August 24, 2019
Andrew M.
Prepared Foods Lead Coordinator
Food & Beverages, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 27, 2019

“Boomerang Keeps your Inbox Organized”

OverallThis allows our coop to be organized and exact, by not cluttering up your inbox or by sending too many emails to one person at once. This way you can stagger information/email to folks to get to them right when they need it.
ProsI love that Boomerang helps to keep the clutter out of your inbox. I like to have a clean, organized inbox, but work at a place where I receive multiple important email daily. It can be hard to keep track of which email is which, and how to prioritize where to go from there. Boomerang makes it super easy to re-send you those emails to hit your inbox at the time you need to take care of it. I also love that I can send emails to others with a future send date/time that is very customizable. I place orders daily where I work, and utilize this to make sure that I meet deadlines at the perfect timing. It also allows me to type up an email much before I need to send it, but may not have the time later to type it up then.
ConsThere is not much I do not enjoy about this software. I would recommend at least a free trial to everyone. If you find out you need more emails boomeranged during the trial, you will not be disappointed in buying this.
Reviewer Source 
Source: Capterra
March 27, 2019
Avatar Image
George Hari P.
Project Manager
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 15, 2018

“Love at first sight”

ProsI was skeptical when I heard about Boomerang, but I gave it a try. Since then, I'm using it on a daily basis. It's easy to use and it saves you a lot of time and energy by scheduling your emails at different times.
ConsIt's not very easy to find the admin URL and log-in, in order to cancel or edit some messages.
Reviewer Source 
Source: Capterra
November 15, 2018
Avatar Image
Ashia S.
Adjunct Instructor
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Great email management tool”

OverallI sometimes work on client projects late at night. I prefer not to send those late at night to properly the process. I don't want my emails to get lost in the shuffle by sending them late at night. I like to schedule them for first thing in the morning. I also like using it to send myself email reminders by having the email come back into my inbox on a certain date. It has really helped improve my overall productivity.
ProsI love how easy it is to use and that it integrates so seamlessly into the Gmail interface. I use this regularly to schedule emails and re-send myself emails as reminders.
ConsThere's nothing I don't like about this software.
Reviewer Source 
Source: Capterra
September 6, 2018
Avatar Image
John D.
Live chat expert
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 12, 2017

“Essential tool for busy people”

OverallHuge time saver, works flawlessly with Gmail. Even has a nice mobile look to it.
Prossits at the bottom of your screen, a waiting servant. Use it if you like, otherwise it doesn't nag you. Sometimes you owe others the courtesy of waiting a day/hours to reply after a flurry of emails and this software helps you manage your own day, plus others.
Reviewer Source 
Source: Capterra
October 12, 2017
Avatar Image
Vallery O.
Recruiting & HR Coordinator
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2019

“Take charge of your inbox ”

OverallBoomerang has given me back control of my inbox.
ProsSome of my favorite features are; Send Later - Sometimes I get these really amazing ideas in the middle of the night, that I have to immediately share before I forget. Pause Inbox - For when my inbox is overwhelming and I need to focus. Snooze - For emails that are important but not urgent.
ConsIt's always randomly opening new tabs in my browser. I hope they fix this bug
Reviewer Source 
Source: Capterra
April 4, 2019
Seth S.
Sales Operations
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
June 8, 2017

“GREAT PRODUCT”

ProsThis product has great features that makes my work a lot easier. I can easily set a return email if no one responds
ConsIts a bummer that this software only works for one email account at a time. I have multiple Gmail accounts, but can only use this software on one Gmail Account.
Source: Capterra
June 8, 2017
Jen Y.
Clinical Faculty
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 7, 2017

“I love this add-on!”

OverallI've recommended this to several family members and friends because I've benefitted so much from this software!
ProsI absolutely love Boomerang. I work in very close proximity to my coworkers and need to maintain solid relationships to keep the office flowing well. Sending an email to someone at 7pm on a Friday is not the way to maintain friendly work relationships! I love being able to draft an email when it occurs to me, even if it's 6:30am on a Monday, and then send it when I think the person will be able to have time to thoughtful respond. Cant' believe I lived without this for years!
Reviewer Source 
Source: Capterra
October 7, 2017
Avatar Image
Margaret S.
WordPress & Digital Marketing Services and Consultancy
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
June 16, 2018

“Scheduling follow up emails has never been this easy!”

ProsScheduling or setting up the time when you want to do a follow-up email to a client is very helpful. With just one-click on your Gmail and the rest is managed by boomerang.
ConsThere's nothing that I don't like about this product so far. I think an integration to SMS would be great for important matters that need to be reminded about.
Reviewer Source 
Source: Capterra
June 16, 2018
Katie W.
Food Shelf Director
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 29, 2019

“Helpful email scheduler”

OverallOverall, this works great for getting out communication on the days I want while I'm away on vacation.
ProsI like that it's easy to schedule emails, and be able to edit those outgoing emails if you need to make changes before hitting send.
ConsI don't like that the "coins" or "points" are confusing. I get notices that I'm running out, but have never hit the limit or been unable to send.
Reviewer Source 
Source: Capterra
August 29, 2019
Avatar Image
Tara C.
SEO Content Writer
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 20, 2018

“One time set up, easy to use”

OverallDecent value for the money.
ProsBoomerang pushes email back to the top of your inbox to remind you to follow up. It's a simple solution for sales and also other inquiries, like submissions or job inquiries.
ConsYou have to re-authorize it sometimes, unlike a regular Google app.
Reviewer Source 
Source: Capterra
December 20, 2018
Verified Reviewer
Performing Arts, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
August 1, 2018

“I am a huge fan of boomerang and often use the software to send professional emails.”

ProsBoomerang is a huge time saver. I am able to write emails when it is convenient for me - often on weekends or late at night - and send them out when it is appropriate.
ConsBoomerang's "Respondable" program can at times be a bit reductive, but overall, I have very few complaints about this software.
Reviewer Source 
Source: Capterra
August 1, 2018
Verified Reviewer
Internet, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 15, 2018

“Great for scheduling emails.”

ProsReliable why to queue up emails and send when needed. Automated checkins when working with people over email so you don't have to keep the email in your inbox.
ConsI'd like more options in the snoozing feature, and for there to be built in keyboard shortcuts I could bing.
Reviewer Source 
Source: Capterra
March 15, 2018
Avatar Image
Deepak K.
Deputy Manager
Internet, 1001-5000 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 8, 2019

“Schedule Your Emails in the easiest way possible”

ProsThis tool gives you the functionality to schedule your emails in the easiest way possible. You can set the time and to whom you want to schedule the email without any hassle. It also helps you in reminding if you need to reply to certain email at any specific point of time.
ConsIt can be a little bit more user friendly. You may have to read and watch some videos first to set it up.
Reviewer Source 
Source: Capterra
April 8, 2019
Verified Reviewer
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 7, 2019

“It's okay”

ProsI enjoy the top notch security features. The customer service was decent too when I had an issue.
ConsHard to navigate and very complicated layout. Makes training new people on the system frustrating.
Reviewer Source 
Source: Capterra
April 7, 2019
Avatar Image
Greg P.
Product Consultant
Wholesale, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 5, 2018

“Super easy to understand and work with scheduling of emails and appropriate grammar.”

OverallScheduling followup emails. Getting ratings on your subject length, Word count, Question Count, Reading Level, Positivity, Politeness, Subjectivity, Boomerang makes work much easier.
ProsIt makes my job of tracking outgoing samples and showpieces much easier. I can set a date and time for the email follow up.
ConsI really have nothing I dislike about this program. Everything about it is fantastic and I would highly recommend this to anyone. If there is something that is not good or easy about this program I have not found it.
Reviewer Source 
Source: Capterra
June 5, 2018
Meghan C.
Sales Development Representative
Computer Software, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 1, 2018

“Great software”

OverallPerfect timing for international communication.
ProsWhat I like most about this software is that an email is delayed to an international inbox to be sent at a time of day when they are more likely to read it as it comes in verses ending up in a long to-do list at the beginning of the day when they have to delay viewing emails.
ConsAll in all, there are not any cons I can think of from using this software. I find this software to be an asset rather than a hindrance.
Reviewer Source 
Source: Capterra
July 1, 2018
Verified Reviewer
Management Consulting, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 31, 2018

“It has helped me a lot”

OverallAuto notification for unanswered emails
ProsBoomerang is the primary tool that I use to get notified on unanswered emails. I am able to set a time as to when the email will show up again in my inbox and it helped me a lot, especially that i managed multi client and admin correspondence.
ConsEvery time an email comes back to my inbox, it adds another email to the thread. Maybe, another way of notification can be modified to it doesn't add up to the number of correspondences.
Reviewer Source 
Source: Capterra
May 31, 2018
Lily M.
Administrative Assistant
Education Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 30, 2018

“Boomerang Best”

OverallIt's literally one of my favorite things about mailings.
ProsBoomerang has eliminated my use of post it notes. It helps me set reminders for follow ups, sends emails when I want them sent, regardless if I'm in a meeting or taking the afternoon off.
ConsNone, it's easy to use and has improved my efficiency in communications.
Reviewer Source 
Source: Capterra
October 30, 2018
Sheila J.
Children's Director
Religious Institutions, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2018

“Boomerang is THE BOMB :)”

OverallIt is such a good program! Wish I had it a long time ago!
ProsI love that I can see if the recipient has opened the email! I love that I can set a date & time if they haven't seen it yet to then be reminded they haven't read the email. JUST BRILLIANT!!
ConsThere is nothing I dislike about the software.
Reviewer Source 
Source: Capterra
December 19, 2018
Avatar Image
Mike V.
Senior Producer
Sports, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 16, 2018

“Can Help”

ProsPlanning out emails ahead of time and sending them automatically is a huge help
ConsHonestly, can be worrisome not actually clicking send on the email
Reviewer Source 
Source: Capterra
October 16, 2018
Verified Reviewer
Health, Wellness and Fitness, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 26, 2018

“Great for scheduling emails”

Proseasy to use and very easy to schedule responses/emails
Consthere are few downsides to this service, honestly. Sometimes I worry about reliability, but I have yet to have a failure
Reviewer Source 
Source: Capterra
November 26, 2018
Avatar Image
Ugobo T.
Pastry Chef
Accounting, 1-10 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 4, 2018

“Not a bad experience!”

OverallNot so much! Started my blogging career with this software and I must say it's an eye opener for me.
ProsIts user friendly interface makes this software stand out exceptionally compared it rivals.
ConsNot so impressive in terms of functionality.
Reviewer Source 
Source: Capterra
August 4, 2018
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
April 24, 2018

“Essential add on for busy people”

ProsI am a huge fan of boomerang. I am the type of person who remembers thing I want to email between the hours of 9-11pm and I always feel so bad emailing someone so late at night. I love being able to type up an email and chose when it sends out that will be a more appropriate time. This works great with gmail.
ConsRequires you to login several times. I also believe it could have a cleaner look, I wouldn't say its an easy tool to use for someone who doen't use it often.
Reviewer Source 
Source: Capterra
April 24, 2018
Brian B.
General Manager
Business Supplies and Equipment, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 25, 2017

“Practical tool”

OverallBoomerang is a great email and productivity tool that we use in connection with other software. Thank you for your free services.
ProsFree
ConsRequires you relogin many times
Source: Capterra
January 25, 2017
Daniel W.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Source: Capterra
January 24, 2017

“Boomerang... Not Bad! ”

OverallIve been using it for about a year now. It's useful, and overall a pretty solid tool. Customer Support could be better though!
Source: Capterra
January 24, 2017
Laura S.
SVP
Banking, 1-10 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 14, 2018

“I use Boomerang for social media”

OverallI use it for my work social media
ProsI like how it's integrated easily into social media platforms. I like the concept and the simple functionality.
ConsI don't like how it doesn't always come up with the best quality of image because it compresses the pixels.
Reviewer Source 
Source: Capterra
June 14, 2018
Verified Reviewer
Non-Profit Organization Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 23, 2018

“Review of Boomerang”

ProsThe concept of having an automatic reminder to revisit an email is great.
ConsI didn't like the face that once you placed the reminder the email when to a "boomerang" folder vs being able to file it into your own folder system.
Reviewer Source 
Source: Capterra
August 23, 2018