# HighRadius Accounts Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HighRadius Accounts Receivable the right Accounts Receivable solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127948/ReceivablesRadius/reviews --- HighRadius Accounts Receivable 4.4 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HighRadius Accounts Receivable Ease of use 4.4 Customer Service 4.3 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Beth P. Corporate Credit Manager Logistics and Supply Chain Used the software for: 2+ years ### "Time saved is money saved or collected" December 16, 2020 4.0 The automated correspondence and worklist tracking allows for focused collections and maximized time and efforts. It is our credit application processor, cash posting tool, and collection assistant. With the aid of High Radius Integrated Receivables, we have been able to increase the speed of collections and positively impact cash flow. We have cut the time retrieving data to make credit decisions, and our cash posting integration is much more efficient. Pros Organization, efficient, ease of use. Using the cash applications, credit and collections modules has made the job of a credit specialist so much more efficient. Our team relies on the workflows to stay organized and address the accounts with greatest impact. Especially during 2020, it has made the transition to work remotely nearly seamless. Cons There are often upgrades or enhancements we are not able to see, or once requested, takes extreme amounts of time (6+ months) to implement these. We feel we are not getting full use of the system without these upgrades/enhancements. When some are implemented, no test parameters, and causes other areas of the program to fail. Review Source JG Jim G. Director, Credit & Collections Building Materials Used the software for: 1-2 years ### "HighRadius Cash Application Portal" December 31, 2021 5.0 Overall, I was awed by the capabilities of their cash application software. Highradius designed a high-performing interface that met my specific individual needs. Having applied cash manually prior to implementation, I saved a lot of time and effort in the processing of receivables. Employees may take a day off, but Highradius never sleeps. Great product. I highly recommend. Pros The ability to process receipts without human intervention or mis-key made the process much less labor intensive and, overall, more accurate. The portal is much easier to access than our ERP (Oracle - JD Edwards) when doing research. It keeps all the relevant payment data in an organized manner, and provides reporting capabilities to help reconcile our accounts on a daily basis. Highradius customized their product for us to address customer payment issues that other vendors do not provide. Cons Integration really should be left to a qualified project manager, and not someone with a demanding workload. Highradius' design team did an exceptional job in creating a customized interface, but I felt rushed to meet their deadline for implementation. Great care should be taken to convey exactly how you want the utility to look and feel during the design phase. Changes after that point are an added expense. Reason for choosing HighRadius Accounts Receivable Yes Review Source RK Ray K. AVP, Revenue Operations Medical Devices Used the software for: 1-2 years ### "Online Application and Credit Limit reviews" January 10, 2022 3.0 Pros Integration was fairly straight forward. Cons Limitations in particular areas, such as the ability to re-send the secure email link. Our IT department was able to find a workaround solution. Alternatives considered [DNBi Professional](https://www.capterra.com/p/118876/DNBi-Professional/) Review Source ST Shashank T. Sr BA Information Technology and Services Used the software for: 2+ years ### "All-in-one tool for automating your O2C processes" July 19, 2022 4.0 Pros 1\. Integration between different products has been drastically improving 2. Well developed tool to automatically capture information using OCR tool 3. Tool is pretty flexible, so can be configured for vast range of requirements 4. Has out-of-the-box plugins already built for common ERPs like SAP, NetSuite, Oracle, etc. This eliminates enterprise clients' IT development efforts and results in faster delivery. 5. By far the best in the industry Cons 1\. AI needs to be further developed 2. Integration between different products can be much better. Review Source DW Dianne W. Accounts Receivable Manager Consumer Goods Used the software for: 1-2 years ### "Adding value add processes to remove non-value add tasks." February 14, 2022 4.0 As mentioned above, we were able to remove non-value add tasks so we can focus our time on value add items. We can run reports & see which customers &/or reasons are decreasing % of automation & focus our attention to fixing them one at a time. Pros There are several things I love about the software. First & foremost, it increases the % of automation for things that were previously manual. We were able to eliminate several tasks related to reporting downloading/saving as HRC does that in 1 place. I love the out of the box reporting, a click of the button gives me metrics on things that we previously would have to manage daily. Cons The feature I like least is when a payment is made against an invoice & a deduction is taken. I would want them to be netted automatically but the software sets them up separately & we have to net them which adds an element of manual intervention & causes an issue because it is no longer tied to the invoic Review Source CB Cassie B. VP Finance Insurance Used the software for: 1-2 years ### "Review of Integrated Receivables" February 1, 2022 4.0 Pros The worklist is definitely the most impactful feature of this software. Before we implemented this software the team didn't have a clear view of how to approach their receivables everyday. Now when the login they have a list of items to work and the suggested action they should take. The standardized emails and ability to attach invoices also make the teams job so much easier than it was before. Cons The only cons I have are there are some things I would have designed differently now that I have a better understanding of the product two years after I implemented it. I think it could have done more for us than we set it up to do. Specifically we didn't include unapplied cash which may be helpful for our collectors to view. Review Source RT Ramon T. AR Lead Medical Devices Used the software for: 2+ years ### "User friendly AR automation software" January 27, 2022 5.0 We wanted to automate the cash matching process and post the information back into the ERP. A benefit that we have now is that the system can automatically scan the checks deposited and match the invoice with correct payment information Pros HighRadius with its solution has helped us streamline things on the Accounts Receivable front of our organization. The solution integration has been seamless, helped us reduce cost overheads and has also improved our bottom line through faster and efficient recovery of our receivables Cons With any software implementation there is always a few "hiccups" and these were addressed and handled in a timely manner to meet our requirements. Review Source AC Antonio C. Commercial Credit Manager Chemicals Used the software for: 2+ years ### "HighRadius Review" May 2, 2022 5.0 Overall the implementation of the HighRadius credit and collection modules have been gamechangers that have allowed us to fully transform and address manual inefficient tasks, which have resulted in quantifiable and significant value being captured. Pros Very user friendly interface with a strong user community that allows us to benefit from the ideas and best practices of companies made up of different industries and sizes. The tool is constantly improving and adapting as the the user base grows and better ways to do things are discovered. Cons There were service ticket request delays as a result of COVID, but HRC quickly recognized the issue and provided additional resources and attention to resolve the issues. Review Source JW Jim W. AR Manager Marketing and Advertising Used the software for: 1-2 years ### "Great solution!" April 29, 2022 4.0 The automated reminders, organizing emails and correspondence by customer, and promises to pay work very well. Pros The automation of past due reminders is key for our business. Setting up rules for different portfolios has been very impactful to our cash flow. Cons Difficult to make changes once the background rules are set up. Reason for choosing HighRadius Accounts Receivable sorry I was not here when it was selected. Review Source SM Sarah M. AR Specialist Food & Beverages Used the software for: 1-2 years ### "Sarah McGrath Review of HRC" January 4, 2022 5.0 Ability to be more on top of our AR. Pros Very easy to use, and thankful everything is in one place. Cons There has been one feature that doesn't work since we moved forward with this product. Review Source UD Upsarg D. Senior Analyst Food & Beverages Used the software for: 2+ years ### "Time & Effort saving" February 15, 2022 4.0 Pros Dynamic; easy to use and understand; Easily integrated with SAP; Reduced time and manual effort involved in payment application. Cons OCR capture can be improved to facilitate & increase auto cash hit rate. Review Source JPV John Paul V. Global Cash Receipts Manager Legal Services Used the software for: 2+ years ### "High Radius review" March 9, 2022 5.0 The High Radius cash application system in itself is a great tool. However, the High Five Customer Support team is not always responsive or provide timely updates. Pros Automation and ease of use. The High Radius cash application system is able to successfully match 50% of our incoming receipts. Cons Occasional issues accessing the High Radius system or critical errors that would cause interruption. Review Source RY Rajni Y. business analyst Transportation/Trucking/Railroad Used the software for: 2+ years ### "Collection Cloud" February 7, 2022 5.0 Pros Automation: Collection Task along with automated reports Cons Problem Solving : Ticket Issue vs time managment Review Source Similar Products Featured ## Related categories [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.