# Page 3 | Sogolytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Sogolytics the right Customer Experience solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127957/SoGoSurvey/reviews

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Sogolytics

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Sogolytics

## Showing most helpful reviews

Showing 51-75 of 730 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Miguel V.  
Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Best tool for gathering surveys and producing charts/graphs/reports"

February 27, 2020

5.0

My experience was great. I did a lot of my data gathering through surveys conducted with SoGoSurvey and the software organized my data into great charts/graphs/reports that I could simply copy and paste or download into my dissertation. It made presenting my data and analyzing my data so much easier than if I had to do a lot of this with an additional program. The program also had the safeguards needed to prevent duplicate entries and other factors that would affect the reliability of the data collection process. Overall I was very satisfied with SoGoSurvey and would use them again in a heartbeat for any project that required surveys or data collection.

Pros

What I liked the most about this software was that it could actually do everything I needed it to do. I had to get a premium package but it was well worth the investment to have software that could accomplish everything I wanted for my Doctoral Dissertation. I evaluated several other software packages and this was the one that was easiest to use and did exactly what it said it did.

Cons

I didn't find missing features, what I did find is that as with any software there is a learning curve. You have to learn how to do what you want to do with the software. The great aspect of the premium package was that it came with tech support and when I got stuck I would send an email and get a response pretty quickly. The helpdesk was always able to direct me to the right menu or option to accomplish what I wanted to do. My advice is spend some time learning the software and playing with the options before you actually engage in your actual project. It will help you a lot in using the software.

Reason for choosing Sogolytics

Ease of use, ability to deliver what I needed for my project, cost and tech support.

Review Source

Response from Sogolytics

March 2, 2020

Thank you so much for the thorough and kind review, Miguel! We are here for all your future survey needs. :)

CR

Chris R.  
Board Chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love the flexibility"

October 21, 2020

5.0

The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions. Plus, they seem to be really engaged employees. In my previous life, we sold employee and 360 surveys that required highly skilled survey people. I'm able to create professional survey reports for the nonprofit organizations and I'm not a trained survey professional.

Pros

The flexibility to design surveys to meet a variety of needs. I am a volunteer that helps to design surveys for several different nonprofit organizations. I have been able to meet every need with a combination of the Pro level and download features.

Cons

I needed to upgrade to the next level to be able to do true 360 feedback surveys. I could work around this with the download capabilities and using Excel to fill the missing features.

Reason for choosing Sogolytics

They seemed to have the best features for the cost at the time. I stay with them because of the outstanding customer support I've received.

Review Source

Response from Sogolytics

November 7, 2020

Chris, thank you so much for the detailed and positive feedback! We don't just offer a customer experience product, we take pride in delivering a wonderful customer experience to all of our users. :)

CS

Craig S.  
I.T. Lead  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SoGoSurvey does the job for us"

June 23, 2020

5.0

We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.

Pros

Full range of questionnaire features and question types. Multiple methods of creating and sharing reports. How quickly support reply to requests.

Cons

When first looking at creating a survey or report it's not instantly obvious how to use things but once you dig into it all the features we need are there.

Review Source

Response from Sogolytics

July 3, 2020

Wow -- this rave review has made our day! Thank you for taking the time to detail so many of the SoGoSurvey platform features you have utilized. We love how knowledgeable of a customer you are, particularly around survey creation! Thank you for your time!

HA

Hanifa A.  
  
  
Used the software for:

### "SoGoSurvey for PostGraduate Supervision Reports"

March 31, 2017

5.0

I am a Senior Lecturer at the University of South Africa (UNISA). As part of my academic citizenship, I am responsible for collating reports on students' postgraduate progress on a six-monthly basis. The primary objective is to increase the M & D throughput rate. To achieve this objective, the Higher Degrees (HD) committee has elected to eradicate the paper-based cumbersome system in favour of an online automated system that is simpler and less time consuming for both students, supervisors and the administrative staff of the HD committee. The student reports assist in ascertaining what problems students may be experiencing in terms of their research and with their supervisor/co-supervisor, identifying remedial actions to address student problems in terms of training opportunities, escalating serious issues to the HD committee for intervention if necessary and to serve as an impetus for students to progress with their studies. The supervisor reports assist in determining the lack of progress from students, identifying remedial actions to address student problems in terms of training opportunities etc, identifying remedial actions to address supervisor problems in terms of training opportunities, co-supervision, online mentoring etc, escalating serious issues to the HD committee for intervention if necessary (e.g. problem students), and to prompt supervisors to improve their supervision skills. Various tools were investigated in terms of ease of use, cost, reporting features, etc. and the survey tool, SoGoSurvey was deemed suitable for the reporting system. 29 Questions for Students and 15 Questions for supervisors have been created. The reporting system was implemented in 2016 on the plus plan and was extremely successful. I created the survey which is actually a reporting system and found that students and supervisors found this system to be extremely efficient in contrast to the manual word documents we had. I could easily send reminders to students and supervisors regarding non-submissions and could also extract the unique survey URL's for students that did not receive the invitations. It was also possible to draw meaningful reports and statistics from the system. This greatly reduced administrative overhead and I received instantaneous support from the SoGoSurvey team. We will continue with the system this year although we would like to upgrade our package to take advantage of additional features.

Review Source

HA

Hanifa A.  
Senior Lecturer  
E-Learning  
Used the software for: 6-12 months

### "Review on SoGoSurvey Software used for Postgraduate Reports"

August 1, 2017

5.0

Ease of use, the ability to track submissions, the ability to generate reports in various formats, the single URL key feature where it is possible to e-mail a person their unique URL, the ability to print the report as proof of submission and the reminder functionality where it is possible to send reminders to invitees regarding their non-submission.

Pros

The user friendly interface of the software, the instantaneous support and the ease of drawing reports. I used this SoGoSurvey as our PostGraduate Reporting system for both students and supervisors. I investigated several options and found SoGoSurvey the easiest to use. If students did not receive their invitation, I could send them the unique URL for their survey report. I was also able to send three reminders to both the students and supervisors to complete their reports. For the supervisor reports, I sent a survey invitation for every student they supervise and this enable me to track how many supervisors completed their reports. I found the report generation feature extremely useful and I was able to draw reports on the fly for presentation to management according to their specifications of what was required. Unfortunately, I was on the plus plan and had restricted functionality but this did not in any way hamper my use. Unfortunately, I could not populate the surveys with the details such as student number, etc for the supervisors because of the limited access. Also, supervisors and students could not save the survey as this option is not available on the plus plan. However, both students and supervisors could save their submissions as pdf files which is very useful. Generally, I was highly impressed with SoGoSurvey and wish to use it again for our reporting system.

Review Source

MS

Monni S.  
Student  
Writing and Editing  
Used the software for: Less than 6 months

### "Sogolytics is Perfect for High School. College, Grad School & PhD Student!"

April 16, 2024

5.0

The customer service and response reply time is also phenomenal.

Pros

Sogolytics offers exceptional survey programs for doctoral students, featuring competitive pricing and robust features. It's the perfect tool for in-depth academic research, ensuring reliable and efficient data collection. Highly recommended for its value and user-friendly interface!

Cons

I found it by accident. They should advertise to students.

Review Source

FR

Felipe R.  
Researcher  
  
Used the software for: 2+ years

### " Ideal for behavioural studies!"

October 16, 2017

5.0

Free account for student, and outstanding customer support. Always quick answering and suggestions.

Pros

I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the SogoSurvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Cons

Still some features to include, such as randomisation of pages. Overall, I find that the interface could be improved, but in general it is quite easy to handle.

Review Source

VR

Verified Reviewer  
Software Engineer  
Hospitality  
Used the software for: 6-12 months

### "SoGo Review"

December 15, 2018

3.0

One of the most important business problems SoGo Survey has resolved for us is the ability to get our participants point of view on specific questions related to our application deployment, code review, and getting issues resolved faster. SoGo Survey is secure which is also great to keep our questions private.

Pros

The SoGo Survey is free to use, especially the free version where you get 15 total surveys and 100 responses, with the company I work for being less that 60 employees using the free and basic version is better; I can create a short survey with questions regarding to my department's overall quality of work, ways to improve the strategy and process of our code deployment. SoGo Survey gives me the opportunity to get my participators involved in questioner, build the trust and getting to know each other. SoGo Survey UI is easy to understand how to use their web-based application, creating questions and getting responses faster.

Cons

I have only used the free basic version, so I haven't yet found any issues or dislikes with SoGo Survey, but so far its great to use.

Review Source

Mayerly G.  
bachelor  
Marketing and Advertising  
Used the software for: I used a free trial

### "Improve my customer experience"

June 10, 2023

5.0

I was able to see a difference in the efficiency and quality of my customer experience analytics data. The user interface is very intuitive and was designed to be easy to navigate. The ability to customize my quizzes and track responses in real time was awesome.

Pros

I think what I liked the most was how easy it was for me to collect and analyze customer experience data but also this platform is designed in a very intuitive way, which made everything very simple and fast.

Cons

I didn't find anything I really didn't like because this platform is very easy to use and allows data analysis in a very clear and concise way. My only criticisms might be more additional features, such as integration with other platforms or more advanced functionality for experienced users.

Review Source

VR

Verified Reviewer  
CEO/Artist Management  
  
Used the software for: Less than 6 months

### "Despite my initial challenges, I find SoGo Survey to be a very user-friendly program. Recommend it!"

January 13, 2018

5.0

This software helped me produce and launch my research study for my Dissertation. The survey looks professional and is high-quality. Overall, user-friendly even for a beginner like myself. Student pricing is great. Very competitive product. Highly recommend!

Pros

It was recommended that I use the free trial to become familiar with the service, while they continued to work on approving other issues, and to see how I liked it as well as whether or not I had any questions. Even though I was a beginner, and initially experienced several issues, to be fair, in just 3 weeks, I feel I am now quite the pro with SoGo Survey. lol. I find it to be a very user-friendly program after you get used to it. The support team is great --even through email. I will use them again.

Cons

I had to build each survey, even though I had previously existing surveys already created. There was no way around it and it was very time consuming while also trying to figure out their system and then, wait for responses back from them via email to continue.

Review Source

Daniel J.  
Organic Chemistry PhD Student  
Higher Education  
Used the software for: 6-12 months

### "Easiest survey layout "

September 17, 2019

5.0

I use it on a weekly basis to collect data and to obtain reviews for our group activities. It is very easy to set up and even easier to process the data.

Pros

I love how easy and effective this software is. It is accessible even from a mobile device. We use it to collect data for scientific studies and we have our volunteers answer questions from a tablet and iPad, and the layout and quality of navigation is impeccable. The data files at the end are very organized and it lets you study the result more effectively.

Cons

I noticed that it only lets you see the latest form that was created, you have to physically click on the menu and try to figure out where past versions or forms are stored. It's not too hard to find them, but they are a little tricky to find for some of our personnel.

Review Source

Response from Sogolytics

September 18, 2019

Daniel, We're glad to hear that SoGoSurvey's accessibility options have accommodated your needs! Best of luck with all of your scientific studies -- we're certainly impressed. :)

DM

Douglas M.  
Sales executive  
Banking  
Used the software for: 2+ years

### "Best survey app"

May 6, 2019

5.0

Pros

SoGo survey is user friendly and rsdy to create surveys.Has a back ground oprion where you can edit /customize an image of your choice.Has designed templates which you can edit.Has a variety of questions including multiple choice,grid option such as matrix grid,check box and radio grid.It gives you a variety of languages to choose from and this is extremely useful since people can answer surveys more correctly when asked ina language they clearly understand.The customer suppoty is professional and helpful within shortest time possible.Gives you an option to export data ib desired format.Offers a free basic package for trial .Has an excellent reporting tools.Has been so useful when getting feedback from clients regarding sales in order to improve services.

Cons

The free trial is limited to a particular no of questions and thus forced to use a paid version to accommodate more questions .SoGo survey is unique in its own way compared to other survey apps.

Review Source

MW

Michael W.  
MSc Student - LIFE Lynx Field Technician  
Higher Education  
Used the software for: 1-2 years

### "Excellent tool for Social Science"

February 22, 2019

5.0

I used SoGoSurvey for my master's thesis, whereby i surveyed key professionals from within the world of wildlife conservation, and reintroduction science. It was my first venture into the world of citizen science, and i was quite nervous about the prospect of designing a survey, sending to highly respected professionals, and analysing the data from my respondents. SoGoSurvey and their excellent customer service made it so easy for me. To start with the website is really easy to navigate, and designing a survey, thanks to SoGoSurvey's usability, is a lot simpler than i anticipated. Sending my survey was a piece of cake, and none of my respondents had any negative comments, some remarked how professional my questionnaire looked (i was able to customise the opening page with my Universities logo etc). When analysing the data collated from my respondents, i contacted customer service and was invited to partake in several webinars which allowed me to perform advanced analysis. The choice of graphs and tables allowed me to create a really high standard in illustrating my findings. I am currently working on publishing my thesis, and SoGoSurvey played a big part in this. Overall i am very happy and would highly recommend SoGoSurvey to anyone. I am now venturing into the world of social and citizen science, and will continue to use SoGoSurvey.

Pros

Usability Customer support Data analysis function

Cons

Nothing - SoGoSurvey, for me was pretty much flawless

Review Source

VS

Vithawat S.  
Doctor  
Medical Practice  
Used the software for: I used a free trial

### "My SoGoSurvey"

June 17, 2019

5.0

Pros

Hello, I'm a graduate student. Faculty of Medicine Chulalongkorn University Must have a thesis for graduation And my thesis requires a questionnaire to collect data In the first part, the general questionnaire will be made. But the advisor recommends doing an online questionnaire to gain access to a new generation Convenient and very cost effective No need to move data from paper to the computer, reduce data errors significantly. Then find out what kind of online questionnaire to use. Have tried using many websites that are available But enough that each website Will have different advantages or disadvantages Like the look of the questionnaire, not attracting to do Or not, can show some image Until a friend suggested Sogosurvey found that the external image was beautiful Attract people to do it. Can change many image styles Can add many features Until able to tell that the Sogosurvey will be a very good online questionnaire Very suitable for me Making research much easie Would like others to try and like it like me

Cons

The questionnaire cannot be created directly in Thai. Must be created in English first

Review Source

Response from Sogolytics

June 24, 2019

Vithawat, We are so glad that your research was made easier with SoGoSurvey and that you were able to take advantage of our versatile design features. Thank you for leaving a review!

kA

khulood A.  
student  
  
Used the software for:

### "great experience "

April 21, 2018

3.0

Pros

I like the design of the website and the way we can work on it . and it was easy to distribute the survey in several ways. I enjoyed the great fun of working on this site. I also heard about the different tools that made the questionnaire distinctive. I will like to use this website in my all research and assignment during my three left semesters at Zayed University, and I will advise my friends and college mate to use it also. This website encourages the student to well done their assignment in professional and academic style. love this website a lot.

Cons

I find it defect to collect Data its need to well understand and it takes a lot of time for me to understand the process of collecting Data after the distribution of the survey. Also we send the survey to many people and for example we send it to time I don't find I way to delete the extra one, so it will be better if an option added which about if the survey sent out before to the same email it cant send again so we will not be chosen to send it by mistake twice to same people.

Review Source

Jim L.  
Program Chair, General Education Department, College of Education  
Higher Education  
Used the software for: 2+ years

### "SoGoSurvey is AWESOME"

January 21, 2020

5.0

It worked well, was convenient, and help is available at almost all hours.

Pros

The flexibility and the support are awesome - you could not really do any better. They are especially good when it comes to students conducting research.

Cons

Nothing really - you get what you pay for with the online survcey tool companies; however, with SoGoSurvey you get more bang for your buck.

Reason for choosing Sogolytics

SoGoSurvey was move flexible and offerred better tools at my price point than Survey Monkey.

Review Source

Response from Sogolytics

January 22, 2020

Jim, thanks for the note. We're so grateful for our support team as well -- they work tirelessly so the rest of us can focus on increasing that bang! :)

Cathy H.  
Human Resources Director  
Telecommunications  
Used the software for: 6-12 months

### "A Useful Tool in Decision Making"

December 10, 2018

5.0

My personal experience with this program has been very good, it could be better, but I still like working with this resource a lot. It has given me excellent results and the staff has been empathetic with the tool. I think it is a program that allows us to make decisions based on the needs and requirements of the parties involved in the environment where we work.

Pros

SoGoSurvey is a software that has facilitated not only the process of recruitment of personnel, but a great variety of processes that involve the organization of schedules, permits for rest, vacations, etc. focusing mainly on the results and allowing the personnel to participate in a Active way in the consultations. It is very easy to use and simple, and I love that the results are shown in graphic form. It also allows queries with a maximum of 30 questions and for me it is a good margin.

Cons

The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

Review Source

KC

Katie C.  
Student  
Market Research  
Used the software for: I used a free trial

### "Free Trial Review"

November 9, 2020

5.0

Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.

Pros

Easy to add survey questions, rearrange, create pages. Was able to quickly export data. Clear on navigation within projects. I liked the test survey option.

Cons

I would have preferred more template demographic questions or fields. Navigating between projects was a little confusing. Not all changes after test survey made it to the visual report but was available in data export.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Sogolytics

Review indicated that SoGoSurvey had most features in free option and SurveyMonkey didn't export data for a free version. Google Forms only exports to Google sheets. I needed quick export to csv. The student license was very desirable as my immediate use cases are for school projects.

Review Source

Response from Sogolytics

January 10, 2021

Thank you, Katie. We hope to see you back when you are ready to conduct your your next market research project!

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "A beautiful way to collect opinion."

October 1, 2019

5.0

This is a very compact simple and versatile survey application. For the price feature comparison, it's spot is perfect.

Pros

I really like simple and minimum approach to setup. The plan for basic free plans is 200 responds per year, which is not a very good figure. But they have included video tutorials after sign up for showing how to use it. The integration is just flawless. Creating and sharing surveys are now so simple It is a one-click solution and takes care of everything all by itself. The report is beautifully and helps me with A/B testing.

Cons

I really didn't find any other problem, the software is rock solid. The price is high when compared with the competition, but feature justifies the price.

Review Source

Response from Sogolytics

October 14, 2019

Thank you for taking the time to share your feedback! As you can imagine, our developers never tire of reading reviews about our 'rock solid' software! :)

AM

Andrea M.  
Student  
Education Management  
Used the software for: 1-2 years

### "Amazing, especially if you are a student"

May 6, 2021

5.0

I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price!

Pros

SoGoSurvey is easy to use and navigate and it makes great surveys! They also have a great student discount, which makes it very attractive to researchers on a budget.

Cons

It is hard to think of any cons as they are a growing business and are making new additions all of the time. I would say it does take a bit to learn how to navigate, so do not be afraid to reach out to customer support if you need help.

Review Source

JB

Jonathan B.  
Executive Director  
Religious Institutions  
Used the software for: 6-12 months

### "SoGoSurvey - A great tool!"

December 18, 2020

5.0

We have been very happy with the results of using SoGoSurvey to receive additional feedback to help us make decisions as we move forward. Particularly, as we are in this year of the pandemic and changing business times, it has been helpful to solicit information.

Pros

We have found SoGoSurvey to be extremely helpful to us. We entered a new world to do surveys to solicit feedback from our volunteer staff and our customers (campers) and this was the right tool for us. The ease of use for the user who designs the survey and the ease of access and use for the taker of the survey are both terrific. We like the options for the questions and the ability to format for layout that works well for different types of surveys.

Cons

Some of the formatting of fonts and background could be a little better and easier to manage. But for what we do, it is not critical (and may be possible that we just didn't learn!)

Alternatives considered

[Alchemer](https://www.capterra.com/p/72549/Alchemer/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Sogolytics

We chose SoGoSurvey for the cost and particularly their support of the not-for-profit industry with available discounts. This has been especially helpful due to loss of business this year!

Review Source

Response from Sogolytics

January 10, 2021

We're so pleased to hear that SoGoSurvey has been helpful in an otherwise challenging year. We wish you all the best in 2021!

WH

Wyatt H.  
Social Worker | Quality Management  
Civic & Social Organization  
Used the software for: 6-12 months

### "Powerful"

August 26, 2020

5.0

Pros

Our organization has been using the software for about a year and we have used it for things from administering quizzes for training, voting on committees, and most importantly, client satisfaction feedback. This software has been amazing, and I look forward to continuing our work with the software into the future.

Cons

There are TONS of features. That said, printing reports has been a challenge.

Review Source

Response from Sogolytics

September 13, 2020

We're so glad to have you as a customer, Wyatt, and happy to help with all forms of client / customer satisfaction measurement.

DN

Dave N.  
Partner  
Hospitality  
Used the software for: 6-12 months

### "Great product"

May 17, 2019

5.0

Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used.

Pros

I've been doing employee surveys in gaming and hospitality since 2004, getting into on-line surveys around 2007-08. I used one product until 2018, when I had a software problem during a survey and got zero support. I've used SoGo and one other product since then. SoGo is reliable (I've never had any unplanned for down time), very easy to use, very cost-effective and has great customer support. A feature I especially like is that you can get the actually delivery failure message when a survey doesn't go through. I can give this to my client to trouble shoot any delivery issues.

Cons

The feature I miss most from my previous supplier is the ability to import a survey in Word. With SoGo you need to enter each question manually (although you can copy old or library surveys). It's easy and instructions are very clear, but it gets tedious. Also, with certain types of surveys, the data is not recorded for partially completed surveys. For me these are small issues compared to the benefits above.

Review Source

Carlos Orlando R.  
TSU  
Computer Hardware  
Used the software for: I used a free trial

### "The miraculous platform that has revolutionized my life"

July 5, 2023

5.0

Automating data collection and analysis has been a real lifesaver for me and my company. I no longer have to spend hours and hours manually collecting information. This platform takes care of everything, from the design and distribution of questionnaires to the exhaustive analysis of the results.

Pros

What I liked the most about this incredibly ingenious and sophisticated platform is its ability to automate data collection and analysis in such an efficient and effective way. It's like having an army of analysts working 24/7 for me!

Cons

The setup and customization process can be a bit tricky at first. It took me a bit of time to get used to the interface and understand how to optimize the features for my specific needs.

Review Source

JK

Janet K.  
Special Education Recruitment Specialist  
Higher Education  
Used the software for: I used a free trial

### "Best for improving validity of survey results"

July 28, 2020

5.0

Pros

I took an Educational Survey Research course that asked each student to research a survey tool and present to the class. I had looked into SoGoSurvey because I was looking for a tool with more advanced branching options. As a doctoral student, I really wanted a survey tool that could be designed from top to bottom. I like how SoGoSurvey allows for visual design changes, as well as having a large selection of advanced question type tools. Therefore, as a student I think it's worth the money to invest in this tool for something as important as conducting your dissertation research, as they give am amazing discounted rate for students. I look forward to using this tool more for my own research!

Cons

I had initially used the pro free trial to demonstrate its functionality for the rest of the class. However, once the free trial ended, I wasn't able to access my draft and couldn't get access to my survey because it was not backwards compatible with the free version. So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment. So just a warning to those who are looking into the free trial, if you use any of the question types that are not part of the free version, you will lose access to the entire thing once the trial is over.

Review Source

Response from Sogolytics

August 9, 2020

Thanks for the review, Janet -- we hope your presentation went well! You are always welcomed to reach out to our support team (support1@sogosurvey.com) should you have questions about your account. :)

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