--- title: "Sogolytics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sogolytics Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/127957/SoGoSurvey/" page_type: "product" language: "en" --- # Sogolytics Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sogolytics ## What is Sogolytics? SogoSurvey online survey tools give individuals and small teams the power to ask better questions, get faster answers, and make smarter decisions. The online survey tool offers powerful features for teams of all types and experience with data analysis. With advanced AI capabilities, easy-to-use templates, dynamic logic, and real-time reports, anyone can run professional-grade surveys in minutes. Users can choose from pre-built templates or start from scratch, then personalize their survey with AI-assisted survey creation, logic, skip patterns, and branded design. Distribute surveys effortlessly through email, SMS, social media, QR codes, or embedded links, with options for automated scheduling and instant access to real-time results. Built for users who need answers without enterprise complexity or cost, SogoSurvey is a smart, scalable way to turn questions into insights. Get started in minutes and grow at your own pace. ## What is Sogolytics used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 729 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $66 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Customer Experience / 2025 - Employee Engagement / 2025 - Survey / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Experience / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Sogolytics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sogolytics.com/&name=Sogolytics) Rating Breakdown 4.7 +− Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 ## Sogolytics Reviewers Verdict Updated August 2026 AI summary - Sogolytics is a strong fit for students, researchers, and small teams needing flexible survey creation and data analysis. - Positive feedback centers around its easy-to-use survey builder, helpful templates, and support for academic and research projects. - Organizations benefit from fast survey deployment, clear data collection, and accessible analytics for informed decisions. - Reviewers note pain points like annual billing, some useful features behind paid plans, and a learning curve for advanced tools. - It suits education, research, and small business needs, but buyers should weigh pricing and feature access against their requirements. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sogolytics 4.7 (729) VS. [4.7 (2,919)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $66 Usage Based Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (727) Ease Of Use 4.7 (10,486) Value For Money 4.5 (585) Value For Money 4.5 (6,523) Customer Service 4.7 (630) Customer Service 4.5 (5,832) ## Sogolytics alternatives [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10,499)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253516/SurveyMonkey/) [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (974)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) Highest Rated [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/) [4.8 (539)](https://www.capterra.com/p/135455/QuestionPro/reviews/) Starting price $83.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135455/QuestionPro/) [View all alternatives](https://www.capterra.com/p/127957/SoGoSurvey/alternatives/) ## FAQs about Sogolytics Overview ### What problems does Sogolytics solve? Sogolytics solves slow survey creation, limited question flexibility, and painful data handoffs by giving teams customizable templates, advanced logic, and exports to Excel, CSV, and SPSS. Researchers, students, HR teams, schools, and customer experience managers use it to run branded surveys, track responses, and analyze results without manual cleanup. Answer based on 262 reviews Overview ### Which roles and teams benefit most from Sogolytics? Sogolytics is most used by students, researchers, and academic staff who need to design surveys, collect study data, and analyze responses for coursework, thesis projects, and institutional research. Business leaders, managers, and marketing teams use it to measure customer feedback, evaluate programs, and support data-driven decisions. Answer based on 652 reviews Overview ### What company size and industries is Sogolytics built for? Sogolytics is built for small businesses first, with 65% of reviewers from that segment, and it serves Education Management most often at 18%. It also supports enterprises at 22% and midsize businesses at 13%, with notable use in Higher Education at 9% and Non-Profit Organization Management at 8%. Answer based on 730 reviews Features and Usability ### What are the key features of Sogolytics? Sogolytics includes core survey tools like Survey Builder, customizable forms, question branching, skip logic, and multi-channel distribution. Differentiating features include real-time reporting, visual analytics, sentiment analysis, and customizable reports. Reviewers also frequently note its intuitive user interface, data export options, and support for mobile and multilingual surveys. Answer based on 526 reviews Pricing ### How much does it cost and what fees or limitations are included? Sogolytics starts at $66/month for the Pro plan, billed annually at 788, while Pro Max costs 99 monthly, billed annually at 1188. A free version and free trial are available, but reviewers note limits on questions, responses, exports, and some advanced features before upgrading. Answer based on 297 reviews Integrations ### Which third-party tools and platforms does Sogolytics integrate with? Sogolytics integrates with Microsoft Excel and Microsoft Word for exporting survey data and reports. It also connects to Gmail, Google Drive, Slack, Salesforce Sales Cloud, HubSpot CRM, and Mailchimp. Across its catalog, Sogolytics supports around 10 third-party tools spanning reporting, communication, storage, CRM, and marketing. Answer based on 55 reviews Getting Started and Support ### How easy is it to onboard and train a team on Sogolytics? Sogolytics is generally quick to onboard for everyday users, with an intuitive interface supported by live online sessions, webinars, videos, documentation, and in-person training. Nontechnical users, students, and small teams often get started fast, while admins and teams using advanced branching, analytics, or reporting typically need more time and guidance. Answer based on 52 reviews Getting Started and Support ### What customer support options does Sogolytics offer, and how do users rate the experience? Sogolytics offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, helpful, and easy to reach, especially through chat and email. Some report occasional delays, mixed agent expertise, or slower resolution for billing and more complex issues. Answer based on 149 reviews Security ### How does Sogolytics handle data security and access control? Sogolytics uses strong security features, TRUSTe certificates for data protection compliance, individual survey links to protect user privacy, and safeguards that prevent duplicate entries. Reviewers also say it keeps survey questions private. Some users mention minor account verification and password setup issues, but not broader access-control problems. Answer based on 11 reviews ## Who uses Sogolytics? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) Sogolytics supports all three of the features reviewers value most: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create surveys that fit specific research needs, build and launch questionnaires efficiently, and review results clearly, allowing teams to collect better feedback and make more informed decisions. Customizable Questions 4.9 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.6 (39) 69.23% of 39 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.7 (58) 67.24% of 58 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Real-Time Data 4.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Receive data and information in real time Data Import/Export 4.6 (37) 70.27% of 37 reviewers that rated this feature as important or highly important Import and export data to and from software applications Question Branching 4.6 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Sogolytics 65 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Practice of collecting data and responses for market research/surveys without an internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed and identify if they are positive, negative or neutral Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (691) 4.6 Based on 691 reviews ## Pricing Value for money 4.5 (585) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/127957/SoGoSurvey/pricing/) Pro $66.00 Usage Based,Per Month It includes: - Multilingual Surveys - Survey Template Bank - Progress Bar - Radio Button Question Type - Unlimited number of surveys - Unlimited questions per survey - 1,500 responses per month - AI-based survey creation - All essential question types - Add images, audio, videos in surveys Pro Max $99.00 Usage Based,Per Month It includes: - AI-based survey creation - Survey Template Bank - Anonymous Surveys - Custom Messages - Multiple Languages - Multiple Question Types - Skip Logic - Multilingual Surveys - Trend Analysis Free Pro $0.00 Value for money 4.5 (585) 4.5 Based on 585 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (630) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (630) 4.7 Based on 630 reviews ## User reviews Overall rating 4.7 Based on 729 reviews Filter by rating 5(537) 4(169) 3(18) 2(2) 1(3) Mentioned topic Sorted by most recent FX Fran X. Customer Service Retail ### "Quick, Simple, and Powerful Survey Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2025 My overall experience with Sogolytics was positive. It’s a powerful survey tool, fairly easy to navigate, and great for seeing results clearly. It can feel a little busy at first, but once you learn it, it works smoothly and helps you build solid surveys. Pros I like that Sogolytics is easy to use with drag-and-drop, great templates, lots of question types, and clear real-time results. It makes surveys fast and stress-free to create. Cons I least liked that some useful features feel locked behind paid plans, the design can feel a bit busy, and advanced tools take time to learn. It’s still good, but not totally beginner-simple. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Renya B. Student Research ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2025 I enjoyed using it for a course research study, and I look forward to using a more advanced version for my dissertation study. Pros User-friendly software, easy to use, and helped organize my research data. I was able to use different features to improve my research study. Cons What I liked least was probably needing to pay for a plan to get advanced features but it is understandable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jalen G. Scholar Human Resources ### "How SOGO improved my Survey Skills " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 17, 2025 My overall experience with Sogolytics has been positive. The platform offers robust survey creation tools, in-depth analytics, and strong security features. While the learning curve can be steep at first, once familiar with the system, it becomes a powerful tool for gathering and analyzing data efficiently. Pros Sogolytics stands out for its user-friendly interface, making survey creation and data analysis seamless. Cons While Sogolytics offers powerful features, the learning curve can be steep for new users. Navigating advanced customization and reporting tools may take time, especially for those unfamiliar with survey platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Anca D. owner Printing ### "Very useful tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 28, 2025 I haven't used it much but I could say I am satisfied with the experience I had with it. It was easy to navigate and I could see I can do many things with it such as combining surveys into one and it automatically transposes data for me. Pros Easy to navigate and has loads of useful tools to use in business and reasearch Cons When you open it on your phone the page shifts a bit uncomfortably. It's not very neat and you need to scroll and mode the page itself a lot in order to be able to see the buttons. And also I didn't like that it charges you for the entire year when you sign up for a plan. As a student my income is low and I can only afford to pay month by month Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL Gabe L. Student Education Management ### "User friendly survey tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2024 A very user-friendly survey tool, especially for academic research. Pros Sogolytics offers a very user-friendly tool that leverages AI to help quickly build surveys. The library of survey templates is comprehensive. All around, a terrific tool! Cons I have not yet encountered any issues/challenges as an end user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jaco V. Student Research ### "Sogolytics is easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Perfect experience, and I would recommend the platform to any industry. Pros Very user friendly and very nice features to build your survey. The features fit my goals perfectly. It also allows for multiple text within the survey, for example if you needed to explain a question of a concept of provide definitions. I check a lot of software options and Sogolytics stood out by far. And great responses from their support. Cons Could be useful to have more analytical features than what is currently available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS kaitlyn S. college student Health, Wellness and Fitness ### "sogolytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2024 Sogolytics is a great company; very organized and helpful Pros I love how sogolytics is able to display my data and create different types of questions, the possibilites with sogolytics are endless! Conducting a survey for my thesis could not be better! Cons I loved everything about sogolytics. They are a great company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Madison F. Student Mental Health Care ### "Sogolytics is the best survey designer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2024 My overall experience with sogolytics was amazing. It truly helped me with my senior project and took off a lot of stress. Pros Very User friendly and I love the preview feature. Cons I liked everything about sogolytics and have no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kassidy M. Student Researcher Research ### "Review of Sogolytics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2024 Pros I like how I can preview my survey before it's published. I am not sure if every survey-making website has this feature. I can't see why they wouldn't since it's a beneficial feature. Cons I had parts of my survey copied/pasted from Microsoft Word, and the format and font would be different no matter what I did. I had to delete and type them out to make sure it's in the same font and format. It took more time than I wanted it to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kira P. Student Research ### "Sogolytics Survey Analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 4, 2024 Overall, it's a nice website. I would use it again in the future for surveys. Pros I like the fact that it is more organized than other surveys. I also think it's nice that students have a one-year trial for surveys because it would help with my research. Cons I don't particularly appreciate that they don't show where and how to post a public post, blog, or forum to get a free student membership. I also had issues trying to log back into my survey after the 7-day trial was up and I didn't even know about the student membership. Switched from [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) It's more encrypted, which is what I need for my survey Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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