iperceptions

iperceptions platform


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • iperceptions
  • www.iperceptions.com/

About iperceptions platform

iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages.


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iperceptions platform Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

iperceptions platform Reviews Recently Reviewed!


Perceptions of iperceptions

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is focused on the visual basic so it is easy to understand. The questions and response phase is not drawn out or complicated. It is quick and too the point. From a consumer standpoint, if you are conducting business on line, the last thing you want to do is answer participate in a survey. I was not annoyed the request.

Cons: When I first logged into my account, the survey screen came up and asked that I not close the window. When I finished by business, the survey screen had reduced to a small box on the lower right of the screen. I assumed I had not done something correctly because I was expecting the box to be full screen.

Great Software

Dec 09, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: This software is pretty impressive and really helps my business get better with our efficiencies. I would recommend it to any other business owner.